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Technical Support Associate Jobs in Carson, CA (NOW HIRING)

RIDE Mobility

RIDE Services- Technical Trainer

Pasadena, CA

$35.50 - $47.25/hr

... to support lesson development and instructor-led activities. The primary goal of a technical ... Associate's degree or equivalent experience in electrical engineering, automotive technology, or a ...

ICANN

End User Support

Los Angeles, CA · On-site

Associate's or Bachelor's Degree preferred * 0 - 1 years of related technical support experience with a Bachelor's degree; or equivalent years of experience if without a Bachelor's degree * Previous ...

BradyPLUS

IT Support/Help Desk Specialist

Bell, CA · On-site

The IT Support Specialist serves as a primary point of contact for end-user technical support ... Associates or bachelor's degree in information technology. Computer Science preferred. * Minimum of ...

RIDE Mobility

RIDE Services- Technical Trainer

Pasadena, CA · On-site

$35.50 - $47.25/hr

... to support lesson development and instructor-led activities. The primary goal of a technical ... Associate's degree or equivalent experience in electrical engineering, automotive technology, or a ...

RIDE Mobility

RIDE Services- Technical Trainer

Pasadena, CA

$35.50 - $47.25/hr

... to support lesson development and instructor-led activities. The primary goal of a technical ... Associate's degree or equivalent experience in electrical engineering, automotive technology, or a ...

Doen

Associate Technical Designer

Los Angeles, CA · On-site

$30/hr

Our mission is to create lasting, beautiful collections while supporting individuals in all aspects ... Associate Technical Designer Classification: Non-Exempt Hourly Range*: $30 p/h Working Hours*

LA28

Associate, IT Support Technician

Los Angeles, CA · On-site

$23.25 - $31.75/hr

... Associate, IT Support Technician Reporting to the Sr. Manager, Service desk Lead, this role will ... Escalate tickets as necessary; track activities of technical support specialists to whom tickets ...

LA28 (Web)

Associate, IT Support Technician

Los Angeles, CA

$23.25 - $31.75/hr

Technical knowledge of Identity Management(Azure Active Directory), Office 365, Cloud Based Phone Systems, experience with enterprise mobility management and mobile device management. * In-depth ...

Intuit Dome

IT Support Specialist

Inglewood, CA · On-site

Provide technical assistance to employees via in-person, phone, and remote support channels ... Associates degree in Computer Science, Information Technology, or equivalent work experience. * 2-3 ...

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All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Carson, CA

Technical Support Associate information

See Carson, CA salary details

$11

$25

$59

How much do technical support associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for technical support associate in Carson, CA is $25.83, according to ZipRecruiter salary data. Most workers in this role earn between $19.38 and $27.64 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

Is technical support a remote job?

Technical Support Associate roles can be performed remotely, especially with the increased use of remote communication tools like chat, email, and remote desktop software. Many companies offer remote or hybrid options, but some positions may require on-site presence depending on the company's policies and the nature of the support provided.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What are the most commonly searched types of Technical Support jobs in Carson, CA?

The most popular types of Technical Support jobs in Carson, CA are:

What job categories do people searching Technical Support Associate jobs in Carson, CA look for?

The top searched job categories for Technical Support Associate jobs in Carson, CA are:

What cities near Carson, CA are hiring for Technical Support Associate jobs?

Cities near Carson, CA with the most Technical Support Associate job openings:

Technical Support Associate jobs near you

Field Service Technician - Southern CA

Edge Technologies

Long Beach, CA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Job description

Edge Technologies is a leading provider of machine tool automation and peripheral equipment for the metalworking industry. Rapid and sustained growth has us seeking a Field Service Technician to be a part of our Technical Support team.

Our work environment includes:

  • Growth opportunities
  • Wellness programs
  • Training and support

Edge Technologies is seeking a Field Service Technician to work in the Southern California region.

Responsibilities:

  • Responsible for installing, troubleshooting, and servicing magazine bar feeder equipment on CNC lathes at customer locations throughout a specified region
  • Receive a briefing from fellow Technical Support associates before the customer visit. This will include any action or troubleshooting activities already taken with the customer to address their needs
  • Tools and instruments provided

Qualifications:

  • Related service technician experience of two through five years or equivalent certified technical training on industrial equipment that utilizes PLC/HMI driven motion control
  • Ability to effectively communicate with the customer and professionally represent the company is a critical requirement
  • Knowledge of industrial electronics, wiring, and electro-mechanical troubleshooting
  • Knowledge of CNC turning centers, specifically sliding headstock lathes, is a plus
  • Must possess above-average computer skills and be able to use Windows and other software packages such as Salesforce Lightning

Job Type: Full-time

Benefits:

  • Health insurance
  • Paid time off
  • Dental insurance
  • 401(k) and 401(k) matching
  • Vision insurance
  • Life insurance
  • Flexible spending account
  • Employee assistance program

Schedule:

  • Day shift
  • Monday to Friday
  • Overnight travel will be 50 - 75% depending on your base of operation

License/Certification:

  • Driver's License (Required)

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