Technical Support Associate Jobs in Brick, NJ (NOW HIRING)

Work Location Type:[[Onsite]]  

About Grainger:

W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan. At Grainger, We Keep the World Working® by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award-winning culture, the Company had 2024 revenue of $17.2 billion across its two business models. In the High-Touch Solutions segment, Grainger offers approximately 2 million maintenances, repair and operating (MRO) products and services, including technical support and inventory management. In the Endless Assortment segment, Zoro.com offers customers access to more than 14 million products, and MonotaRO.com offers more than 24 million products. For more information, visit www.grainger.com. 

 Compensation:

This position is hourly.  Pay starts at $20/hour   [with three raises in 12 months bringing your pay to $21.20/hour]

+ $1/hour for powered industrial equipment (PIE) operators**

 Rewards and Benefits:

Medical, dental, vision, and life insurance coverage starts on day one of employment.

Access to up to 50% of your paycheck based on hours worked before payday.

18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.

6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.

Employee discounts, parental leave, and other benefits.

Safety shoes provided (where applicable).

 For additional information and details regarding Grainger’s benefits, please click on the link below:

https://experience100.ehr.com/grainger/Home/Tools-Resources/Key-Resources/New-Hire

The rate of pay provided above is not a guarantee of compensation. The rate reflects the expected base pay for this role at the time of this posting based on the job grade for this position.

Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law. 

Company Overview

Grainger is a broad line, business-to-business distributor of maintenance, repair and operating (MRO) supplies and other related products and services. More than 3.2 million businesses and institutions worldwide rely on Grainger for products such as safety gloves, ladders, motors and janitorial supplies, along with services like inventory management and technical support. These customers represent a broad collection of industries including commercial, government, healthcare and manufacturing. They place orders online, on mobile devices, through sales representatives, over the phone and at local branches. Approximately 5,000 suppliers provide Grainger with more than 1.6 million products stocked in Grainger’s distribution centers and branches worldwide.

 TRAILER LOADERS WANTED!!!

You Will

 Primary Function:

Performs tasks associated with the receipt, storage, and shipment of product while meeting productivity, quality, safety, behavioral and attendance expectations. Effectively and efficiently uses established procedures, tools, equipment, and technologies to complete transactions related to inbound and outbound processes with a distribution center

Principal Duties & Responsibilities:

Safely perform assigned warehouse functions utilizing established processes, procedures and tools while meeting performance expectations for productivity, quality, safety and attendance.

Functions may include, but are not limited to unloading, put-away, sorting, labeling, picking, packing, replenishing, auditing, shipping, making boxes, etc.

Complies with Grainger policies, guidelines and procedures as well as state and federal regulations, OSHA and Hazardous Material requirements in the storage, handling and movement of product.

Performs necessary housekeeping duties in order to maintain a clean, safe, organized work environment.

Actively participates in process improvements by utilizing Grainger’s quality system.

 Essential Functions and Requirements:

Must be able to tolerate an environment with exposure to heat, cold, noise, dust and work around moving equipment.

Able to meet productivity, quality, safety, and attendance requirements, including overtime as required.

Able to do continuous lifting up to 75 pounds and be able to operate warehouse vehicles and material handling equipment.

Operate PIE as required.  PIE equipment could include Crown, Pacer, Reach Truck, Order Picker, Barrett and Turret Truck.

Must be able to work at various elevated stations throughout the DC.

Able to operate computerized scanning equipment.

Able to work in a team environment.

 You Have

Preferred Education & Experience:

Must have a minimum of 6-12 months warehouse or related experience.

High school diploma or equivalent.

 Work Environment: This position reports directly to a Distribution Center Supervisor and/or Process Manager, and has regular interaction with other associates.

Impact: The efficiency and effectiveness of this position directly impacts customer satisfaction and profitability. Position must operate in compliance with OSHA and Hazardous Materials guidelines.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.