PR · On-site
... · Provide technical support during the prototyping and pilot production phases. · Ensure ... Qualifications: · Associate degree in Engineering Technology, Electrical/Mechanical Engineering ...
Quick apply
PR · On-site
... · Provide technical support during the prototyping and pilot production phases. · Ensure ... Qualifications: · Associate degree in Engineering Technology, Electrical/Mechanical Engineering ...
EHS Associate
Juncos, PR · On-site
EHS Associate for Capital Projects will provide technical Environmental, Health & Safety (EH&S) leadership and support for capital projects at Client. Ensure project activities are executed safely ...
EHS Associate
Juncos, PR · On-site
EHS Associate for Capital Projects will provide technical Environmental, Health & Safety (EH&S) leadership and support for capital projects at Client. Ensure project activities are executed safely ...
EHS Associate for Capital Projects will provide technical Environmental, Health & Safety (EH&S) leadership and support for capital projects at Client. Ensure project activities are executed safely ...
EHS Associate for Capital Projects will provide technical Environmental, Health & Safety (EH&S) leadership and support for capital projects at Client. Ensure project activities are executed safely ...
EHS Associate for Capital Projects will provide technical Environmental, Health & Safety (EH&S) leadership and support for capital projects at Client. Ensure project activities are executed safely ...
Quick apply
EHS Associate for Capital Projects will provide technical Environmental, Health & Safety (EH&S) leadership and support for capital projects at Client. Ensure project activities are executed safely ...
PR · On-site
The IT Service Desk Analyst I provides a broad range of general and advanced technical support ... Associate degree in Information Technology, Computer Science, or related field * Must be able to ...
Quick apply
PR · On-site
The IT Service Desk Analyst I provides a broad range of general and advanced technical support ... Associate degree in Information Technology, Computer Science, or related field * Must be able to ...
Bachelor's degree Or Associate's degree and 4 years of Manufacturing Support, Technical Operations ... or Engineering Support experience Or High school diploma / GED and 6 years of Manufacturing Support ...
Bachelor's degree Or Associate's degree and 4 years of Manufacturing Support, Technical Operations ... or Engineering Support experience Or High school diploma / GED and 6 years of Manufacturing Support ...
As an Associate Software Engineer, you'll build on your existing foundation through a combination ... Support troubleshooting and resolution of technical issues in collaboration * Document system ...
As an Associate Software Engineer, you'll build on your existing foundation through a combination ... Support troubleshooting and resolution of technical issues in collaboration * Document system ...
The Associate Technical Engineering will provide automation support on all system/equipment optimization strategies, upgrades, replacements, and modifications and ensure that supported areas and ...
Quick apply
The Associate Technical Engineering will provide automation support on all system/equipment optimization strategies, upgrades, replacements, and modifications and ensure that supported areas and ...
Generate technical protocols as needed. * Assist and provide guidance during MBR (Master Batch ... Or Associate's degree and 8 years of Manufacturing Support experience Or High school diploma / GED ...
Generate technical protocols as needed. * Assist and provide guidance during MBR (Master Batch ... Or Associate's degree and 8 years of Manufacturing Support experience Or High school diploma / GED ...
Provides hands-on field support, technical guidance, troubleshooting, and inspection of electrical ... Associate degree in Electricity with license with six (6) years of significant experience.
New
Provides hands-on field support, technical guidance, troubleshooting, and inspection of electrical ... Associate degree in Electricity with license with six (6) years of significant experience.
New
PR · On-site
$58K - $65K/yr
Support procurement processes by providing technical specifications for replacement parts and tools ... Associate degree or higher in electronics, electrical engineering, ITS technology, or related field ...
Quick apply
... with a technical support center in South East Asia and East Africa, that provides program ... At least an Associate's degree in Arts or Science. * Minimum of ten (10) years of experience in ...
... with a technical support center in South East Asia and East Africa, that provides program ... At least an Associate's degree in Arts or Science. * Minimum of ten (10) years of experience in ...
... with a technical support center in South East Asia and East Africa, that provides program ... At least an Associate's degree in Arts or Science. * Minimum of ten (10) years of experience in ...
... with a technical support center in South East Asia and East Africa, that provides program ... At least an Associate's degree in Arts or Science. * Minimum of ten (10) years of experience in ...
... with a technical support center in South East Asia and East Africa, that provides program ... At least an Associate's degree in Arts or Science. * Minimum of ten (10) years of experience in ...
... with a technical support center in South East Asia and East Africa, that provides program ... At least an Associate's degree in Arts or Science. * Minimum of ten (10) years of experience in ...
... with a technical support center in South East Asia and East Africa, that provides program ... At least an Associate's degree in Arts or Science. * Minimum of ten (10) years of experience in ...
... with a technical support center in South East Asia and East Africa, that provides program ... At least an Associate's degree in Arts or Science. * Minimum of ten (10) years of experience in ...
... with a technical support center in South East Asia and East Africa, that provides program ... At least an Associate's degree in Arts or Science. * Minimum of ten (10) years of experience in ...
... with a technical support center in South East Asia and East Africa, that provides program ... At least an Associate's degree in Arts or Science. * Minimum of ten (10) years of experience in ...
... with a technical support center in South East Asia and East Africa, that provides program ... At least an Associate's degree in Arts or Science. * Minimum of ten (10) years of experience in ...
... with a technical support center in South East Asia and East Africa, that provides program ... At least an Associate's degree in Arts or Science. * Minimum of ten (10) years of experience in ...
... with a technical support center in South East Asia and East Africa, that provides program ... At least an Associate's degree in Arts or Science. * Minimum of ten (10) years of experience in ...
... with a technical support center in South East Asia and East Africa, that provides program ... At least an Associate's degree in Arts or Science. * Minimum of ten (10) years of experience in ...
... with a technical support center in South East Asia and East Africa, that provides program ... At least an Associate's degree in Arts or Science. * Minimum of ten (10) years of experience in ...
... with a technical support center in South East Asia and East Africa, that provides program ... At least an Associate's degree in Arts or Science. * Minimum of ten (10) years of experience in ...
... with a technical support center in South East Asia and East Africa, that provides program ... At least an Associate's degree in Arts or Science. * Minimum of ten (10) years of experience in ...
... with a technical support center in South East Asia and East Africa, that provides program ... At least an Associate's degree in Arts or Science. * Minimum of ten (10) years of experience in ...
Technical Support Associate information
What are the key skills and qualifications needed to thrive as a Technical Support Associate, and why are they important?
To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.
Is AI replacing tech support?
AI is increasingly used in technical support to handle routine inquiries and troubleshoot common issues, allowing support associates to focus on more complex problems. However, AI tools complement rather than replace human support, and many roles still require technical knowledge, communication skills, and problem-solving abilities. Support associates often work alongside AI systems to improve efficiency and customer satisfaction.
What does a technical support associate do?
A technical support associate provides assistance to customers or users experiencing technical issues with products or services. They troubleshoot hardware and software problems, offer solutions, and may use tools like remote access software or ticketing systems to resolve issues efficiently.
What is the highest salary in tech support?
The highest salaries for technical support associates can reach over $70,000 annually, especially for those with advanced certifications, specialized skills, or in senior roles within large companies. Top earners often have extensive experience, technical expertise, and may work in high-demand industries or regions with a high cost of living.
What job makes $10,000 a month without a degree?
A Technical Support Associate typically does not earn $10,000 a month without specialized experience or certifications. High-paying roles in tech often require skills in networking, troubleshooting, or certifications like CompTIA or Cisco. Achieving such income usually involves advanced technical skills, experience, or working in high-demand environments, rather than entry-level support positions.
What is the difference between Technical Support Associate vs Customer Support Specialist?
| Aspect | Technical Support Associate | Customer Support Specialist |
|---|---|---|
| Required Credentials | High school diploma or equivalent; technical certifications often preferred | High school diploma or equivalent; customer service certifications optional |
| Work Environment | Call centers, IT departments, technical help desks | Call centers, retail, online support platforms |
| Industry Usage | IT, software, hardware companies | Retail, telecom, service industries |
| Common Search/Comparison | Technical Support Associate vs Customer Support Specialist |
The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.
What are some common challenges Technical Support Associates face, and how can they effectively manage them?
Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.
What are popular job titles related to Technical Support Associate jobs in Puerto Rico? For Technical Support Associate jobs in Puerto Rico, the most frequently searched job titles are:
What job categories do people searching Technical Support Associate jobs in Puerto Rico look for? The top searched job categories for Technical Support Associate jobs in Puerto Rico are:
What cities in Puerto Rico are hiring for Technical Support Associate jobs? Cities in Puerto Rico with the most Technical Support Associate job openings:
Full-time
Posted 9 days ago
Job description
Job Summary:
The Engineer Technician supports the engineering and production teams in the manufacturing of solar panels and components. This role involves installation and troubleshooting equipment, implementing process improvements, conducting testing, preventing maintenance, validation, and ensuring efficient and safe operations on the production floor.
Key Responsibilities:
· Assist in the installation, calibration, and maintenance of solar manufacturing equipment (e.g., stringers, laminators, testers).
· Troubleshoot machinery and process issues to minimize downtime.
· Support engineers in process validation, testing, and quality assurance.
· Collect and analyze production data to identify trends, anomalies, and opportunities for improvement.
· Assist in implementing and documenting engineering change orders (ECOs) and process improvements.
· Provide technical support during the prototyping and pilot production phases.
· Ensure compliance with safety protocols, quality standards, and operating procedures.
· Train production staff on new processes, tools, and technologies.
· Maintain technical documentation, including work instructions, maintenance logs, and test reports.
Qualifications:
· Associate degree in Engineering Technology, Electrical/Mechanical Engineering, or related field (Bachelor degree preferred).
· 2+ years of experience in a manufacturing environment; experience in solar or automation manufacturing is a plus.
· Familiarity with mechanical, electrical, PLC, and automation systems.
· Strong troubleshooting and analytical skills.
· Proficiency in Microsoft Office and basic CAD software (e.g., AutoCAD, SolidWorks, Inventor, Fusion).
· Excellent communication and teamwork skills.
· Willingness to work in a fast-paced, dynamic environment and support multiple shifts as needed.
Physical Requirements:
· Ability to stand for extended periods and lift up to 50 lbs.
· Comfortable working in a cleanroom or production environment with PPE.
· Confined workspace with the necessity of crawling on some occasions.
· Performing maintenance in high structure areas.