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Technical Support Associate Jobs in Louisiana (NOW HIRING)

UHS

IS SUPPORT TECH - Full Time

Harahan, LA · On-site

$34K - $43K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Support, troubleshoot and resolve end user hardware and software issues and provide recommendations ... Computer hardware certification or Associates Degree in Computer Science, Information Systems, or ...

UHS

IS SUPPORT TECH - Full Time

Harahan, LA

$34K - $43K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Provide support, including procedural documentation and relevant reports. Responsible for ... Computer hardware certification or Associates Degree in Computer Science, Information Systems, or ...

UHS

IS SUPPORT TECH - Full Time

Harahan, LA

$34K - $43K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Provide support, including procedural documentation and relevant reports. Responsible for ... Computer hardware certification or Associates Degree in Computer Science, Information Systems, or ...

Stuller

Procurement Mail Intake Associate

Lafayette, LA · On-site

$15.75 - $20.25/hr

As a Procurement Mail Intake Associate , you will be responsible for collecting, processing, and ... Basic proficiency in technical support and software usage * Ability to multitask while handling ...

Stuller

Procurement Mail Intake Associate

Lafayette, LA

$15.75 - $20.25/hr

As a Procurement Mail Intake Associate , you will be responsible for collecting, processing, and ... Basic proficiency in technical support and software usage * Ability to multitask while handling ...

Vets Hired

Field Service Engineer

New Orleans, LA · On-site

Job Summary The Field Service Engineer is responsible for providing on-site technical support ... Associate degree in Engineering or a related technical field. * Ability to travel frequently ...

ECS Ltd

CMT Associate Principal

Baton Rouge, LA · On-site

This role provides technical oversight, final review, and mentorship across project teams while supporting business development and operational performance. The CMT Associate Principal operates as a ...

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All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Louisiana

Technical Support Associate information

See Louisiana salary details

$9

$21

$48

How much do technical support associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for technical support associate in Louisiana is $21.12, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $22.60 per hour, depending on experience, location, and employer.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

Is technical support a remote job?

Technical Support Associate roles can be performed remotely, especially with the increased use of remote communication tools like chat, email, and remote desktop software. Many companies offer remote or hybrid options, but some positions may require on-site presence depending on the company's policies and the nature of the support provided.

What are the most commonly searched types of Technical Support jobs in Louisiana?

The most popular types of Technical Support jobs in Louisiana are:

What are popular job titles related to Technical Support Associate jobs in Louisiana?

For Technical Support Associate jobs in Louisiana, the most frequently searched job titles are:

What job categories do people searching Technical Support Associate jobs in Louisiana look for?

The top searched job categories for Technical Support Associate jobs in Louisiana are:

What cities in Louisiana are hiring for Technical Support Associate jobs?

Cities in Louisiana with the most Technical Support Associate job openings:

Technical Support Associate jobs near you

IS SUPPORT TECH - Full Time

UHS

Harahan, LA • On-site

$34K - $43K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 hours ago

Universal Health Services rating

6.8

Company rating: 6.8 out of 10

Based on 253 frontline employees who took The Breakroom Quiz

495th of 887 rated healthcare providers

Job description

Responsibilities
WHO WE ARE:
River Oaks Hospital (a UHS affilicated hospital), located in metropolitan New Orleans, Louisiana, is a private psychiatric facility for adults, adolescents and children. Since 1970, River Oaks has established a tradition of excellence in the treatment of acute psychiatric illness, dual diagnosis, alcohol and drug detoxification, trauma based disorders, compulsive behaviors, and eating disorders, River Oaks has provided quality treatment to service individuals suffering from mental illness, and/or addictive disorders. Situated on a 14-acre campus, services are available at all levels of care (inpatient, day or partial hospitalization, outpatient, and intensive outpatient). For more information please visit: https://riveroakshospital.com/
Position Summary:
Responsible for the configuration and installation of end user devices including workstations, laptops, printers and other peripherals. Support, troubleshoot and resolve end user hardware and software issues and provide recommendations as required in a positive and efficient manner. Configures and troubleshoots user and computer accounts and profiles. Installs, configures and maintains printers and print servers. Answers Help Desk phone and checks ticketing system, creating and assigning tickets to network or analyst level support as appropriate. Maintains ticket tracking software and verifies proper follow up and documentation on assigned tickets in a timely manner. Provide support, including procedural documentation and relevant reports. Responsible for maintaining an accurate inventory of all computer hardware, peripherals, spare parts and software owned by the organization. Performs after hours and weekend support, systems installation and maintenance, as occasionally needed.
Job Duties/Responsibilities:
  • Performs in-depth analysis and maintenance on PCs, laptops, peripheral equipment, and other computer related hardware at multiple locations. Configures, installs, and supports laptops and PCs to include peripherals such as printers, scanners, Bluetooth and wireless devices.
  • Uses a variety of hardware test equipment and remote access tools ( Altiris/Dameware) to diagnose various computer problems.
  • Installs software and troubleshoots software problems.
  • Assists with the research, evaluation, and testing of new hardware and software technologies to meet business and operational goals and objectives for River Oaks Hospital
  • Creates and maintains a preventative maintenance program for IS related hardware and software for River Oaks Hospital
Benefits:
  • Tuition Assistance
  • Competitive Compensation & Generous Paid Time Off
  • Excellent Medical, Dental, Vision, Prescription Drug Plans & 401k with company match
Qualifications
Requirements:
  • High school diploma or GED required.
  • Computer hardware certification or Associates Degree in Computer Science, Information Systems, or any computer related field preferred. (Work experience and/or professional -certification may be substituted)
  • Two to Three years' experience, preferably in a health care setting, with strong knowledge of computers, printers, basic networking, Active Directory and business software applications.
  • Strong Analytical, troubleshooting and problem solving skills.
  • Customer service oriented, attentive to details and have excellent communication skills, both verbal and written.
  • Able to handle multiple tasks, timelines and priorities in a fast paced environment.
  • About Universal Health Services
  • One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500® corporation, annual revenues during 2025 were $17.4 billion. In 2026, UHS was again recognized as one of Fortune World's Most Admired Companies™ and in 2025, was listed in Forbes ranking of America's Largest Public Companies.
  • Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. For additional information visit uhs.com .
  • EEO Statement
  • All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.
  • Avoid and Report Recruitment Scams
  • We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information.
  • At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.
  • If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.

What Universal Health Services employees say

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Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Universal Health Services

Sourced by ZipRecruiter

Universal Health Services (UHS) is a major player in the healthcare industry, based in King of Prussia, Pennsylvania, U.S. Founded in 1978, UHS offers hospital and healthcare services. Their diverse services range from acute care hospitals, behavioral health facilities and ambulatory centers nationwide. The company's mission of enhancing the health and well-being of their patients is reflected in their commitment to 'Helping Individuals Live Longer, Healthier and Happier Lives'. Universal Health Services' consistent growth and success in their industry have been recognized on numerous occasions, including being ranked amongst the Fortune 500 list of largest companies.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

King of Prussia, PA, US

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