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Technical Support Associate Entry Level Jobs (NOW HIRING)

Valero

Technical Support Associate I

Amarillo, TX · On-site

Responsible for troubleshooting, escalating, and seeking first call resolution for all issues called into the Wholesale Technical Support center. In addition, provides first level response, support ...

Donato Technologies, Inc

IT Support Associate

Memphis, TN · On-site

$16.50 - $21.25/hr

Customer Service & entry level technical support. PRIMARY PURPOSE: To provide basic IT systems ... Position: IT Support Associate (dedicated chat support) Requirement: Customer Service & entry level ...

DHD Consulting

Admin Support

Troy, NY · On-site

$34K - $45K/yr

Admin Support Troy, New York, United States Bilingual (Korean/English) Admin Support Associate (Entry Level) Location: Troy, NY Industry: Food Manufacturing Start Date: Targeting 4 to 8 weeks from ...

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Technical Support Associate Entry Level information

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How much do technical support associate entry level jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for technical support associate entry level in the United States is $24.69, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $26.44 per hour, depending on experience, location, and employer.

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Infographic showing various Technical Support Associate Entry Level job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $51,363 per year, or $24.7 per hour.

CoGen Technical Support Associate

New Philadelphia, PA • On-site

CoolSys
Hardware, Plumbing and HVAC Wholesalers • 51 - 200 employees
Learn more about CoolSysexternal

$58/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

CoolSys rating

8.2

Company rating: 8.2 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

64th of 284 rated repair and maintenance companies

Job description

Overview
CoolSys solves the most complex challenges in refrigeration, air conditioning, heating, engineering, and energy management. With over 3,700 associates nationwide, we deliver tailored solutions to help businesses cut costs, improve equipment performance, and reduce emissions.
Our services include HVAC and refrigeration equipment sourcing, installation, repair, maintenance, monitoring, and optimization. We also offer engineering design, energy resilience and consumption optimization, asset recycling, and seamless multi-site rollouts across states.
CoolSys serves over 45,000 customer locations in industries like retail, food service, commercial, data centers, industrial, and pharmaceuticals.
No wonder Newsweek named CoolSys one of America's Greatest Workplaces!
We understand that hiring great people is the foundation of everything we do. Our employee benefits packages include:
  • Competitive pay: $58-70K
  • Benefits: Medical, Dental, Vision and Prescription coverage.
  • Paid vacation, holidays, and floating holiday.
  • 401(K) with Company match.
  • Company sponsored life insurance, as well as optional AD&D, short and long-term disability.
  • Tuition reimbursement.
  • Employee discounts on vehicles, hotels, theme parks, select cell phone bills and so much more.
  • Pet Insurance.
  • Legal Plan, and ID Theft Protection.

Responsibilities
  • Monitor real-time operations of cogeneration units, combustion engines, and auxiliary energy systems via central control interfaces.
  • Identify, log, and classify alarm failures, system deviations, and critical technical alerts.
  • Analyze operational and performance data and independently determine appropriate response strategies, escalation priorities, and corrective action recommendations.
  • Lead technical analysis of equipment failures and operational anomalies, providing recommendations to management and engineering teams regarding corrective actions, maintenance priorities, and operational risk mitigation. Assists in executing remote reset protocols or adjustments under the direct guidance of senior engineering staff.
  • Document technical findings and steps taken during the troubleshooting process to build our internal knowledge base.
  • Serve as a technical advisor to clients regarding equipment performance, maintenance planning, and operational optimization. Drafts and deliver clear, timely notifications regarding system outages, active failures, and estimated resolution times.
  • Compile routine operational reports for clients, highlighting uptime, energy production metrics, and maintenance intervals.
  • Analyze performance trends and recommend process improvements to enhance operational efficiency.
  • Utilize technical drawings, manuals, and equipment bills of materials (BOM) to precisely identify and specify replacement parts.
  • Coordinate with vendor networks and dealers to check parts availability, request quotes, and track lead times.
  • Assist the engineering and field service teams in organizing technical kits for scheduled maintenance or emergency repairs.

Qualifications
  • 1-3 years troubleshooting combusting power generation systems and controls.
  • Experience analyzing complex equipment performance issues and developing solutions based on technical knowledge, system data, and operational requirements.
  • Computer skills.
  • Customer skills to communicate issues and advise on solutions.

Join Us
Today, there are 27 different companies that make up the CoolSys family of brandsOur valued employees are at the heart of our continued growth and success. We invite you to be part of that growth!
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CoolSys is an EEO/AA Employer. All qualified individuals - Including all ages, colors, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics are encouraged to apply.
Pre-employment background screening (criminal and MVR for driving positions) and drug testing are required for all positions. CoolSys will consider qualified applicants with criminal histories in a manner consistent with federal law, state law, or local ordinance.

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