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Technical Support Analyst Remote Jobs in Niles, IL

Mondo

Lead Decision Science Analyst

Oak Brook, IL · Remote

$80 - $90/hr

Lead Decision Science Analyst, Remote (EST/ CST hours). Start date is ASAP for this 6-Month ... Translate technical findings into clear, actionable recommendations for senior stakeholders through ...

Allied

Senior Claims Refund Analyst (Remote)

Chicago, IL · On-site +1

$50K - $55K/yr

POSITION SUMMARY The Senior Refund Analyst is responsible for coordinating and processing all ... To support a smooth and efficient remote work experience, the internet connection must be obtained ...

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Technical Support Analyst Remote information

See Niles, IL salary details

$15

$27

$43

How much do technical support analyst remote jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for technical support analyst remote in Niles, IL is $27.41, according to ZipRecruiter salary data. Most workers in this role earn between $21.54 and $31.11 per hour, depending on experience, location, and employer.

What is a technical support analyst remote?

A Technical Support Analyst Remote job involves troubleshooting technical issues, providing support to users, and ensuring smooth operation of software and hardware—all while working remotely. Analysts assist customers via phone, email, or chat, diagnosing problems and offering solutions. They may also document issues, escalate complex cases, and contribute to improving support processes. Strong technical knowledge, communication skills, and problem-solving abilities are essential for this role.

What are the key skills and qualifications needed to thrive in the technical support analyst remote position?

To thrive as a Technical Support Analyst Remote, you need strong problem-solving skills, technical troubleshooting ability, and often a degree in computer science or a related field. Familiarity with ticketing systems like Zendesk or ServiceNow, remote desktop tools, and certifications such as CompTIA A+ or Microsoft Certified Solutions Associate (MCSA) are commonly required. Excellent communication, patience, and the ability to work independently are standout soft skills in this role. These strengths help ensure timely issue resolution and high customer satisfaction in a virtual work environment.

What are the primary challenges of working remotely as a technical support analyst, and how can they be managed?

One of the main challenges of working remotely as a Technical Support Analyst is maintaining clear, prompt communication with both customers and team members without face-to-face interaction. It can also be difficult to troubleshoot complex issues without being physically present with the user's hardware, requiring strong diagnostic skills and effective use of remote tools. Successful remote analysts develop strong organizational habits, proactively document solutions, and utilize collaborative platforms to stay connected with their team. Companies often provide structured support channels and regular check-ins to help analysts stay engaged and effective in their roles.

What are the most commonly searched types of Technical Support Analyst jobs in Niles, IL?

The most popular types of Technical Support Analyst jobs in Niles, IL are:

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For Technical Support Analyst Remote jobs in Niles, IL, the most frequently searched job titles are:

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Technical Support Analyst Remote jobs near you
Infographic showing various Technical Support Analyst Remote job openings in Niles, IL as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 25% Part Time, 5% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $57,009 per year, or $27.4 per hour.

Board Certified Behavior Analyst Remote

Optimal Care Therapy

Chicago, IL • Remote

$65 - $70/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 25 days ago

Job description

Board Certified Behavior Analyst (BCBA)- Full Time

Join Optimal Care Therapy's Remote Team!

Optimal Care ABA Therapy offers In-Home Therapy Services throughout the state of Illinois for children ages 0-15 with autism. As a Board Certified Behavior Analyst (BCBA), you will have the opportunity to make a meaningful difference in the lives of our clients.

About the Role:

We are seeking an experienced Board Certified Behavior Analyst (BCBA) to join our team! As a BCBA with Optimal Care Therapy, you will have the opportunity to:

  • Develop and oversee individualized ABA treatment plans

  • Supervise RBTs and provide ongoing training and support

  • Conduct assessments and adjust treatment goals as needed

  • Collaborate with families and multidisciplinary teams to ensure client success

  • Maintain compliance with ethical and regulatory standards

  • Immediate start in September

Benefits:

  • Competitive salary with performance bonuses

  • Flexible schedules

  • Remote

  • Health, Vision, and Dental Insurance for full-time employees

  • 401K with Employer Match

  • Professional Development Stipends

  • Career Advancement Opportunities

Requirements:

  • Current Board-Certified Behavior Analyst (BCBA) certification required

  • Illinois license required (LBA)

  • Master's degree in Applied Behavior Analysis or related field

  • Experience supervising RBTs and implementing ABA programs

  • Strong leadership, organizational, and interpersonal skills

  • Passion for making a meaningful difference in clients' lives

Pay Range: $65-70/hour

Location: Remote (with the opportunity to offer In-Home if within 30 miles of your location)

If you are a motivated and passionate Board Certified Behavior Analyst (BCBA) looking to make a difference in the lives of children with autism, apply today!

Apply Today!