Technical Support Analyst Remote Jobs in Addison, TX

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A Technical FinOps Analyst sits at the intersection of cloud engineering and finance, focusing on making technology spending transparent, measurable, and optimized. They work closely with engineering, operations, and finance teams to ensure cloud resources are used efficiently and cost-effectivelyCore Responsibilities

• Usage analysis: Identify usage anomalies, over-provisioning, and underutilized resources to recommend right-sizing or decommissioning
• Technical recommendations: Work with engineering to translate reserved instance strategies, spot pricing, and infrastructure changes into actionable cost-saving measures
• Cost visibility & allocation: Build and maintain cost allocation frameworks to track cloud spend (AWS, Azure, GCP) by team, project, or service
• Chargeback/showback programs: Implement and manage programs that assign cloud costs to business units or projects
• Budgeting & forecasting: Collaborate with finance to set and monitor cloud budgets, and forecast spend based on usage trends
• Reporting & dashboards: Create dashboards and reports for leadership and stakeholders to visualize spend, savings, and efficiency metrics

Use your skills to make an impact

Required Qualifications

• Technical: Cloud architecture knowledge (AWS, Azure, GCP), infrastructure monitoring, scripting (Python, Bash), and familiarity with cost management tools (e.g., AWS Cost Explorer, Azure Cost Management).
• Analytical: Financial modeling, data analysis, SQL, and statistical analysis.
• Soft skills: Cross-functional collaboration, stakeholder communication, and influencing technical and financial decisions
• Education: Often a bachelor's degree in computer science, information systems, finance, or accounting
• Certifications: FinOps Certified Practitioner (FOCP) ,AWS Solutions Architect Associate, Azure Administrator (AZ-104) or Google Cloud Associate Cloud Engineer

Preferred Qualifications

• Experience supporting FinOps or cloud cost management practices across AWS, Azure, and/or GCP environments.
• Familiarity with cloud billing exports, invoicing workflows, purchase order processes, and audit support documentation.
• Knowledge of cloud financial management tools such as Cloudability or similar platforms.
• Experience developing executive-level reporting and dashboards for financial and operational performance.
• We prefer relevant certifications in cloud, finance, or process improvement disciplines.

Limited Geography Remote - This is a remote position but located within a specific geography. Must live in or within a commutable distance to one of the following locations: Louisville, KY, Tampa, FL, Fort Lauderdale, FL, Dallas/Frisco, TX, Boston, MA, Washington, D.C., Atlanta, GA, Nashville, TN, Chicago, IL, Charlotte, NC

Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana's secure website.

Interview Format
As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

WAH Internet Statement
To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Work at Home Requirements: To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$89,000 - $121,400 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer atHumana.comand atCenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.