ZipRecruiter

Log In

2

Technical Support Analyst Remote Jobs in Addison, TX

PNC Bank

Loan Support Analyst Sr (Commercial)

Dallas, TX · On-site +1

$41K - $82K/yr

As a Loan Support Analyst Sr, within PNC's Business Credit Loan Admin Organization, you will be ... This position may be eligible for remote work in select geographic locations, subject to approval ...

BBG, INC.

SYSTEMS SUPPORT ENGINEER

Dallas, TX · On-site +1

... and technical issues in a customer-facing support role. Strong analytical and problem-solving ... remote office environment. Prolonged periods of sitting and computer use. Occasional after-hours ...

BBG, INC.

Systems Support Engineer

Dallas, TX · On-site +1

... and technical issues in a customer-facing support role. Strong analytical and problem-solving ... remote office environment. Prolonged periods of sitting and computer use. Occasional after-hours ...

SYDIERA

Remote Customer Support Representative

Dallas, TX · Remote

$15.75 - $21.50/hr

Position Overview Remote Customer Support Representatives provide customer assistance through phone ... Remote Work Requirements Candidates must be prepared to meet the technical and workspace ...

previous page

Showing results 41-60

All JobsTechnical Support Analyst JobsTechnical Support Analyst Remote JobsTechnical Support Analyst Remote Jobs in Addison, TX

Technical Support Analyst Remote information

See Addison, TX salary details

$14

$26

$42

How much do technical support analyst remote jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for technical support analyst remote in Addison, TX is $26.66, according to ZipRecruiter salary data. Most workers in this role earn between $20.96 and $30.24 per hour, depending on experience, location, and employer.

What is a technical support analyst remote?

A Technical Support Analyst Remote job involves troubleshooting technical issues, providing support to users, and ensuring smooth operation of software and hardware—all while working remotely. Analysts assist customers via phone, email, or chat, diagnosing problems and offering solutions. They may also document issues, escalate complex cases, and contribute to improving support processes. Strong technical knowledge, communication skills, and problem-solving abilities are essential for this role.

What are the key skills and qualifications needed to thrive in the technical support analyst remote position?

To thrive as a Technical Support Analyst Remote, you need strong problem-solving skills, technical troubleshooting ability, and often a degree in computer science or a related field. Familiarity with ticketing systems like Zendesk or ServiceNow, remote desktop tools, and certifications such as CompTIA A+ or Microsoft Certified Solutions Associate (MCSA) are commonly required. Excellent communication, patience, and the ability to work independently are standout soft skills in this role. These strengths help ensure timely issue resolution and high customer satisfaction in a virtual work environment.

What are the primary challenges of working remotely as a technical support analyst, and how can they be managed?

One of the main challenges of working remotely as a Technical Support Analyst is maintaining clear, prompt communication with both customers and team members without face-to-face interaction. It can also be difficult to troubleshoot complex issues without being physically present with the user's hardware, requiring strong diagnostic skills and effective use of remote tools. Successful remote analysts develop strong organizational habits, proactively document solutions, and utilize collaborative platforms to stay connected with their team. Companies often provide structured support channels and regular check-ins to help analysts stay engaged and effective in their roles.

What cities near Addison, TX are hiring for Technical Support Analyst Remote jobs?

Cities near Addison, TX with the most Technical Support Analyst Remote job openings:

Technical Support Analyst Remote jobs near you
Infographic showing various Technical Support Analyst Remote job openings in Addison, TX as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $55,447 per year, or $26.7 per hour.

Loan Support Analyst Sr (Commercial)

Dallas, TX • On-site, Remote

PNC Bank
Banking and Credit Intermediation • 10K+ employees
Learn more about PNC Bankexternal

$41K - $82K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

PNC Bank rating

7.7

Company rating: 7.7 out of 10

Based on 348 frontline employees who took The Breakroom Quiz

Job description

Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Loan Support Analyst Sr, within PNC's Business Credit Loan Admin Organization, you will be based in East Brunswick, NJ; Cleveland, OH; Pittsburgh, PA; Dallas, TX; Houston, TX; or Kalamazoo, MI.
Core hours for the role depend on business need but are often Monday - Friday, 8:00 am ET - 5:00 pm ET or 8:30 am ET - 5:30 pm ET.
We seek motivated, driven and creative individuals that enjoy working as part of a team in a high energy environment which thrives on innovation and ingenuity. You will work together to create new solutions which will provide our clients with an exceptional customer experience. Valued opinions, supported by collaborative teams, impact the success of the Commercial Lending organization.This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs.PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.Job Description
  • Executes varied and complex transactions/processes utilizing standard procedures. May have specific responsibility for one or multiple specialized products or functional areas. May have responsibility for larger, more complex or sensitive assigned accounts or portfolio.
  • Processes and/or reconciles varied and complex transactions in accordance with established policies and procedures. Partners with internal and/or external business partners to route communications, documents or other action items to complete transactions. Identifies and may resolve exceptions; escalates appropriately. May interact with customers and have assigned accounts or portfolio.
  • Ensures the appropriate materials and documentation are available to complete transactions. May assist with training/coaching of new hires. May serve as a subject matter resource for the team.
  • Provides responses and documentation to inquiries and ad hoc requests. Completes research and provides feedback on workflow and work received.
  • Reviews transactions and related documents and verifies work processes to ensure completeness, accuracy and conformance to established service levels and applicable policies and procedures.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

  • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
  • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred SkillsAnalytical Thinking, Capital Management, Compliance Requirements, Documentations, Due Diligence, Loan Documentation, Regulatory Compliance, Risk Mitigation StrategiesCompetenciesAccuracy and Attention to Detail, Decision Making and Critical Thinking, Effective Communications, Flexibility and Adaptability, Managing Multiple Priorities, Operational Functions, Problem Management Process, Products and Services, Standard Operating ProceduresWork ExperienceRoles at this level typically require a university / college degree with < 1 year of professional experience and/or successful completion of a formal development program. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationBachelorsCertificationsNo Required Certification(s)LicensesNo Required License(s)Language AssessmentsNo Required or Preferred Language AssessmentsPay TransparencyBase Salary: $41,250.00 - $82,500.00Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.Application WindowGenerally, this opening is expected to be posted for two business days from 08/20/2026, although it may be longer with business discretion.BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.


At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)


PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

What PNC Bank employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply