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Technical Support Advisor Jobs in California (NOW HIRING)

Provide technical support to customers and Veolia teams, providing guidance in chemical grouping, disposal options, approvals, RCRA & DOT regulations, and compliance. Primary Duties /Responsibilities:

In addition to resolving critical customer issues, the Technical Product Specialist serves as a technical advisor to Customer Success, Support, Implementations, and Engineering while helping improve ...

In addition to resolving critical customer issues, the Technical Product Specialist serves as a technical advisor to Customer Success, Support, Implementations, and Engineering while helping improve ...

In addition to resolving critical customer issues, the Technical Product Specialist serves as a technical advisor to Customer Success, Support, Implementations, and Engineering while helping improve ...

Showing results 41-60

Technical Support Advisor information

See California salary details

$14

$25

$44

How much do technical support advisor jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for technical support advisor in California is $25.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $27.98 per hour, depending on experience, location, and employer.

What are some common challenges faced by technical support advisors, and how can they effectively handle them?

Technical Support Advisors often encounter challenges such as managing high call volumes, addressing complex technical issues, and dealing with frustrated customers. To handle these effectively, it's important to stay calm under pressure, utilize available knowledge bases and escalation procedures, and maintain strong communication skills. Successful advisors also prioritize continual learning to keep up with new technologies and products, ensuring they can provide accurate and efficient solutions while maintaining a positive customer experience.

What are the key skills and qualifications needed to thrive as a technical support advisor?

To thrive as a Technical Support Advisor, you need strong troubleshooting abilities, technical knowledge of relevant products or software, and typically a background in IT or customer service. Familiarity with ticketing systems, remote desktop tools, and common operating systems is essential, and certifications like CompTIA A+ can be beneficial. Excellent communication, patience, and problem-solving skills help you effectively assist users and de-escalate challenging situations. These competencies ensure that technical issues are resolved efficiently, leading to high customer satisfaction and operational reliability.

What does a technical support advisor do?

A technical support advisor assists customers by diagnosing and resolving technical issues related to products or services. They provide guidance through phone, email, or chat, often using troubleshooting tools and technical knowledge to ensure customer satisfaction and issue resolution.

What is the difference between Technical Support Advisor vs Technical Support Specialist?

AspectTechnical Support AdvisorTechnical Support Specialist
Required CredentialsTypically an associate degree or equivalent, certifications like CompTIA A+ often preferredSimilar credentials, often requiring certifications like CompTIA A+ or Network+
Work EnvironmentCustomer service centers, remote support, on-site technical supportHelp desks, call centers, on-site support roles
Employer & Industry UsageIT service providers, tech companies, telecomsIT departments, hardware vendors, software companies
Common Search & Comparison IntentUnderstanding roles, qualifications, and responsibilitiesJob duties, certifications, work settings

Both roles involve assisting customers with technical issues, often requiring similar certifications and working in support environments. The main difference lies in terminology and specific employer preferences, but they generally share similar qualifications and job functions.

What are popular job titles related to Technical Support Advisor jobs in California?

For Technical Support Advisor jobs in California, the most frequently searched job titles are:

What job categories do people searching Technical Support Advisor jobs in California look for?

The top searched job categories for Technical Support Advisor jobs in California are:

Infographic showing various Technical Support Advisor job openings in California as of August 2026, with employment types broken down into 100% Full Time. Highlights an 73% In-person, 9% Hybrid, and 18% Remote job distribution, with an average salary of $53,470 per year, or $25.7 per hour.

Technical Advisor (Patent Litigation Software/Technology)

Direct Counsel

San Jose, CA

$45 - $60/hr

Contractor

Re-posted 27 days ago


Job description

Job Title: Technical Advisor (Patent Litigation – Software/Technology)
Location: Silicon Valley, CA
Employment Type: Contract (3–6 months, with possible extension)
Compensation: Competitive, based on experience


About the Role
Direct Counsel is seeking a highly skilled Technical Advisor to support a sophisticated intellectual property litigation team. This contract opportunity will focus on technology-driven disputes involving patents, trade secrets, and copyrights, particularly in areas related to software, algorithms, and digital content.

This is an excellent opportunity for a technically advanced professional to work alongside top-tier attorneys on complex, high-stakes matters.


Key Responsibilities

  • Conduct detailed technical analysis in support of patent and IP litigation matters
  • Perform infringement and non-infringement analyses
  • Lead and coordinate prior art searches and assist in invalidity analysis
  • Collaborate with attorneys to develop case strategy and technical arguments
  • Analyze software systems, algorithms, and digital technologies relevant to disputes
  • Assist with expert reports, discovery, and case preparation

Qualifications

  • Ph.D. or Master’s degree in Computer Science, Electrical Engineering, Mechanical Engineering, or a related technical field
  • Prior experience supporting patent, trade secret, or copyright litigation
  • Strong background in software, algorithms, and/or digital technologies
  • Experience conducting prior art searches and technical analysis for patent invalidity
  • Ability to communicate complex technical concepts clearly to legal teams

Preferred Qualifications

  • Prior experience working with law firms or in litigation support roles
  • Familiarity with IP litigation processes and expert witness coordination
  • Strong analytical and problem-solving skills

What We’re Looking For

  • A detail-oriented, highly analytical professional who thrives in a fast-paced environment
  • Strong collaborator who can work closely with attorneys and experts
  • Ability to manage multiple priorities and meet deadlines

Additional Information
This is a contract engagement expected to last 3–6 months, with the possibility of extension based on case needs and performance.