Technical Services Manager Jobs in Springfield, MO

Pay: $120,000 - $160,000 annually.

The Role

The Product Manager Valves is responsible for growing CSIs valve and valve spares program. The product manager is responsible for growing customer relationships, both internal and external. This role must establish and maintain effective relationships and communication with all CSI employees.

They will manage CSIs valve portfolio, speak into the product mix, work with leadership on pricing strategy, provide technical & service support, and be responsible the categories system & data integrity. Understanding and perpetuation of the overall company vision is critical to success in this role. Detailed and additional responsibilities can be found in the following sections.

About CSI

CSI provides state-of-the-art stainless-steel process equipment and service for manufacturers in the food, dairy, beverage, pharmaceutical, and personal care industries.

We are a growing company built on teamwork, continuous learning, and exceptional customer service. Our employees are our greatest resource, and we invest in their development through training, collaboration, and opportunities to grow.

What Youll Be Doing

• Manage and grow CSI's valve and valve spare product portfolio through strategic product management, pricing, supplier partnerships, and market development initiatives.
• Develop and execute product, sales, and business strategies that increase revenue, profitability, and CSI's competitive position in the valve market.
• Provide technical expertise and application support to sales, engineering, project management, inside sales, and customers to ensure successful product selection and project execution.
• Maintain accurate product, pricing, and technical data across ERP, CRM, website, and other business systems while ensuring overall data integrity and supporting digital product content.
• Build and maintain strong relationships with suppliers, customers, and internal stakeholders to support business objectives, customer satisfaction, and CSI's overall value proposition.
• Monitor market trends, customer needs, sales performance, and key business metrics to identify growth opportunities, recommend continuous improvements, and achieve assigned revenue and margin goals.

Education/Experience

• High School Diploma or equivalent required
• Bachelor's Degree, in Industrial Technology or Engineering emphasis, preferred
• Equipment sales experience in food and/or pharmaceutical industries
• Exposure to estimating design and application of process equipment
• Experience with sales management
• Proficiency in computer OS and MS office suite

Why CSI

• Competitive compensation: $120,000 - $160,000 annually.
• Opportunity to work on specialized stainless-steel process systems across multiple industries
• Hands-on role with direct impact on quality, safety, and customer satisfaction
• Collaborative team environment focused on continuous improvement
• Career growth opportunities within installation, operations, and leadership teams
• Company culture centered on taking care of employees and customers

Benefits & Perks

CSI offers a competitive benefits package including:

• Health and wellness benefits
• Paid time off
• Retirement planning options
• Tuition reimbursement and continuing education support
• Opportunities for internal career advancement
• Company lunches, team events, and community volunteer opportunities

Work Environment / Physical Requirements

This role is primarily office-based, Monday-Friday, with limited travel. It requires extended computer use, effective communication, and occasional movement within industrial environments. Light physical activity, including standing, bending, and lifting up to 20 pounds, may be required.

Equal Opportunity Employer

CSI is committed to equal opportunity employment. We select candidates based on their ability to perform the work in a competent and professional manner and do not discriminate based on age, sex, race, color, religion, national origin, sexual orientation, gender identity, veteran status, or disability.

Applicants must be authorized to work in the United States. CSI participates in E-Verify.