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Technical Services Manager Jobs in Springfield, MO

This role provides technical leadership, project coordination, and personnel management for Vessel Service Technicians while ensuring compliance with safety, quality, ASME, PED, and customer ...

... Technical Support Specialist to serve as the on-site technology lead for a long-standing K-12 ... This highly visible role is responsible for supporting and managing technology services across the ...

... Technical Support Specialist to serve as the on-site technology lead for a long-standing K-12 ... This highly visible role is responsible for supporting and managing technology services across the ...

... Technical Support Specialist to serve as the on-site technology lead for a long-standing K-12 ... This highly visible role is responsible for supporting and managing technology services across the ...

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Technical Services Manager information

See Springfield, MO salary details

$58.8K

$110.6K

How much do technical services manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for technical services manager in Springfield, MO is $106,531.00, according to ZipRecruiter salary data. Most workers in this role earn between $109,200.00 and $109,600.00 per year, depending on experience, location, and employer.

What is a Technical Services Manager?

A Technical Services Manager is a professional responsible for overseeing the delivery and support of technical services within an organization. They manage teams that provide maintenance, troubleshooting, and support for IT systems, equipment, or software. Their role often involves coordinating projects, ensuring service quality, and liaising between technical staff and clients or other departments. Technical Services Managers also play a key role in process improvement and may be involved in budgeting and resource allocation.

How does a Technical Services Manager typically collaborate with other departments to ensure seamless project delivery?

Technical Services Managers frequently work cross-functionally, coordinating with departments such as engineering, sales, and customer support to align technical solutions with client needs. They often act as a bridge between technical teams and non-technical stakeholders, translating requirements and ensuring everyone is on the same page. Effective collaboration may involve regular meetings, status updates, and joint problem-solving sessions to address challenges and keep projects on track. This collaborative approach is essential for meeting deadlines, maintaining quality standards, and delivering successful outcomes for clients.

What are the key skills and qualifications needed to thrive as a Technical Services Manager, and why are they important?

To excel as a Technical Services Manager, you need a solid background in engineering or IT, experience in project management, and a relevant degree or technical certification. Familiarity with IT service management tools (like ITIL), ticketing systems, and project management software is typically required. Strong leadership, problem-solving abilities, and effective communication skills help you manage teams and ensure client satisfaction. These competencies are crucial for delivering reliable technical support, optimizing team performance, and maintaining high service standards.

What is the difference between Technical Services Manager vs Technical Support Specialist?

AspectTechnical Services ManagerTechnical Support Specialist
Required credentialsBachelor's degree in engineering, IT, or related field; certifications like PMP or ITILAssociate's or bachelor's degree; certifications like CompTIA or Microsoft Certified
Work environmentOversees teams, manages projects, interacts with clientsProvides technical assistance, troubleshooting, and customer support
Employer usageUsed in industries like IT, manufacturing, engineeringCommon in tech companies, telecom, and electronics
Search intentComparing managerial roles with technical support rolesUnderstanding support roles and certifications

The Technical Services Manager typically oversees technical teams, manages projects, and interacts with clients, requiring advanced certifications and leadership skills. In contrast, a Technical Support Specialist focuses on troubleshooting and assisting customers directly, often with specific technical certifications. Both roles are essential in technical industries but differ in scope, responsibilities, and career progression.

Is a technical services manager a stressful job?

A technical services manager often faces stress due to managing technical teams, meeting project deadlines, and resolving complex issues. The role requires strong problem-solving skills, multitasking, and sometimes working under pressure to ensure service quality and client satisfaction.

What skills do you need to be a technical services manager?

A technical services manager needs strong technical knowledge related to the industry they serve, excellent leadership and communication skills, and the ability to manage projects and teams effectively. Familiarity with relevant tools, certifications, and problem-solving abilities are also important for success in this role.

What job categories do people searching Technical Services Manager jobs in Springfield, MO look for?

The top searched job categories for Technical Services Manager jobs in Springfield, MO are:

What cities near Springfield, MO are hiring for Technical Services Manager jobs?

Cities near Springfield, MO with the most Technical Services Manager job openings:

Infographic showing various Technical Services Manager job openings in Springfield, MO as of August 2026, with employment types broken down into 71% Full Time, and 29% Contract. Highlights an 100% In-person job distribution, with an average salary of $106,531 per year, or $51.2 per hour.

Web Services Manager

Digital Monitoring Products

Springfield, MO โ€ข On-site

Full-time

Re-posted 2 days ago


Job description

Description
The Web Services Manager is responsible for leading the development, delivery, and continuous improvement of SecureCom Wireless APIs and web services. This role provides both technical and people leadership for a team of software developers, ensuring scalable, secure, and high-quality software solutions that support business objectives and customer needs.
The Web Services Manager serves as a technical subject matter expert in Ruby on Rails development while maintaining active involvement in software design, coding, testing, and implementation. This position partners closely with cross-functional teams to drive innovation, improve development processes, ensure timely project delivery, and maintain high standards of performance, reliability, and security across all web service platforms.
Qualifications
  • Bachelor's degree in Computer Science, Software Engineering, Information Technology, or related field.
  • Minimum 5 years of software development experience.
  • Demonstrated experience developing applications and services using Ruby on Rails.
  • Previous supervisory, team lead, or management experience preferred.
  • Strong understanding of API development, web services architecture, software development methodologies, and application security best practices.
  • Proven ability to manage priorities, allocate resources, delegate work, and meet project deadlines.
  • Excellent analytical, problem-solving, organizational, and decision-making skills.
  • Strong verbal and written communication skills with the ability to effectively collaborate across departments.
  • Committed to delivering high-quality solutions while maintaining a strong customer focus.
  • Demonstrates professional integrity, accountability, and a commitment to continuous improvement.
  • Demonstrates punctuality, positive work attitude, and cooperative relationships with others.
  • Accepts and benefits from constructive criticism.
  • Any equivalent combination of education, training, and experience.
Typical Duties and Responsibilities
  1. Lead and continuously improve the design, development, testing, deployment, and support of APIs and web services supporting SecureCom Wireless products and applications.
  2. Serve as the technical subject matter expert for Ruby on Rails development and related technologies while remaining actively involved in software development activities.
  3. Develop and execute departmental goals, priorities, and project plans that align with organizational objectives and customer requirements.
  4. Provide technical leadership, mentoring, and guidance to software development team members in the areas of architecture, design, coding standards, testing, and troubleshooting.
  5. Assign projects and tasks through Jira, establish schedules and deadlines, monitor progress, and ensure timely completion of deliverables.
  6. Collaborate with engineering, product management, quality assurance, technical support, and other departments to ensure efficient execution of projects and alignment of business objectives.
  7. Ensure software solutions are scalable, maintainable, secure, and free from defects while meeting customer expectations for performance and reliability.
  8. Manage department resources, workload planning, and budget objectives to maximize efficiency and productivity.
  9. Prepare and present regular reports to the Director of Software regarding project status, team performance, risks, resource allocation, and strategic initiatives.
  10. Participate in the recruitment, hiring, development, performance management, and retention of team members in partnership with Human Resources.
  11. Manage third-party vendors, contractors, and external service providers as necessary to support departmental objectives.
  12. Evaluate existing development processes, tools, and technologies and implement improvements that enhance efficiency, quality, scalability, and team effectiveness.
  13. Maintain current knowledge of industry trends, emerging technologies, security requirements, and development best practices to ensure modern and effective solutions.
  14. Observe and adhere to DMP Data Classification Standards.
  15. Observe company policies and continuously seek opportunities to improve efficiency, reduce cycle time, eliminate waste, and increase customer satisfaction while maintaining compliance with requirements.
  16. Perform other duties as assigned. Job duties are subject to change as directed by the needs of the organization.

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