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Technical Services Coordinator Jobs in Springfield, MA

Client Services

Service Coordinator

Southampton, MA · On-site

$19.50 - $24.50/hr

Service Coordinator £26,000 - £28,000 + Progression + Private Pension + Excellent Company ... Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment ...

Amentum

HR Services Coordinator

Hartford, CT · On-site

$22 - $28/hr

Amentum is seeking an HR Services Coordinator to contribute to the success of the Human Resources ... Overseeing technical execution of employee lifecycle processes such as onboarding, transfers ...

Robert E. Morris Tooling

Parts Coordinator

Windsor, CT · On-site

$50K - $60K/yr

This position is a strong fit for someone who enjoys coordinating multiple requests, solving technical problems, and building detailed knowledge of the equipment we service. The Parts Coordinator ...

The Robert E. Morris

Parts Coordinator

Windsor, CT · On-site

$24.04 - $28.85/hr

This position is a strong fit for someone who enjoys coordinating multiple requests, solving technical problems, and building detailed knowledge of the equipment we service. The Parts Coordinator ...

The Robert E. Morris

Parts Coordinator

Windsor, CT · On-site

$18.75 - $24/hr

This position is a strong fit for someone who enjoys coordinating multiple requests, solving technical problems, and building detailed knowledge of the equipment we service. The Parts Coordinator ...

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Technical Services Coordinator information

See Springfield, MA salary details

$29.4K

$59.6K

$105.1K

How much do technical services coordinator jobs pay per year?

As of Aug 24, 2026, the average yearly pay for technical services coordinator in Springfield, MA is $59,605.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,300.00 and $69,300.00 per year, depending on experience, location, and employer.

What is a technical services coordinator?

Technical Services Coordinators are professionals responsible for overseeing and supporting the technical operations within an organization, often focusing on IT, library, or facilities management. Their duties typically include coordinating maintenance or support activities, managing service requests, troubleshooting technical issues, and ensuring that technical resources are efficiently utilized. They often serve as a liaison between technical staff and other departments, helping to communicate needs and resolve problems quickly. This role requires strong organizational, communication, and problem-solving skills, as well as a good understanding of the relevant technical systems used by the organization.

How does a technical services coordinator typically collaborate with cross-functional teams within an organization?

Technical Services Coordinators often serve as a bridge between technical staff, management, and sometimes even clients. They are responsible for facilitating communication, managing service requests, and ensuring that technical projects and support tasks are completed efficiently. This means participating in meetings with IT, operations, and customer service teams to align technical solutions with organizational goals. Strong collaboration skills are essential, as coordinators regularly translate technical requirements into actionable tasks and keep all stakeholders informed of progress and any issues.

What are the key skills and qualifications needed to thrive as a technical services coordinator, and why are they important?

To thrive as a Technical Services Coordinator, you need strong organizational skills, attention to detail, and experience in technical support or service coordination, often with a relevant degree or equivalent experience. Familiarity with ticketing systems, CRM software, and common troubleshooting tools is typically required, and certifications like ITIL can be advantageous. Excellent communication, problem-solving abilities, and the capacity to work collaboratively are crucial soft skills. These competencies ensure efficient service delivery, effective issue resolution, and high levels of customer satisfaction.

What is the difference between Technical Services Coordinator vs Technical Support Specialist?

AspectTechnical Services CoordinatorTechnical Support Specialist
Required CredentialsTypically an associate's or bachelor's degree in a technical field; certifications like CompTIA or Cisco are commonOften requires similar certifications; degrees may vary, but technical knowledge is essential
Work EnvironmentCoordinates technical services, manages projects, and liaises with clients in office or on-site settingsProvides technical assistance directly to users, often via phone or remote access
Employer & Industry UsageUsed in IT, engineering, and technical service companies for project coordination rolesCommon in IT support, customer service, and helpdesk roles across various industries

While both roles require technical knowledge and certifications, the Technical Services Coordinator focuses on managing technical projects and client relations, whereas the Technical Support Specialist primarily provides direct technical assistance to end-users.

What are the most commonly searched types of Technical Services jobs in Springfield, MA?

The most popular types of Technical Services jobs in Springfield, MA are:

What are popular job titles related to Technical Services Coordinator jobs in Springfield, MA?

For Technical Services Coordinator jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Technical Services Coordinator jobs in Springfield, MA look for?

The top searched job categories for Technical Services Coordinator jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Technical Services Coordinator jobs?

Cities near Springfield, MA with the most Technical Services Coordinator job openings:

Technical Services Coordinator jobs near you

Service Coordinator

#twiceasnice Recruiting

Bloomfield, CT • On-site

$60K - $70K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Job description

Service Coordinator
Location: Windsor, CT (onsite)
Salary: $60,000 - $70,000 + Benefits
Benefits: Medical, Dental, Vision, Life, Disability, 401k w/ match, Holidays, PTO
Job Type: Full-Time
Typical Hours: Mon-Fri, 40 hrs./wk. (Flexible)
Start Date: ASAP
Sponsorship is not available
Service Administrator Description
Our client, a global manufacturing leader, is seeking a highly organized Service Coordinator to support their Windsor, CT office. In this role, you will coordinate Field Service Engineers, manage service requests and documentation, and serve as the primary liaison between customers, technicians, and internal teams. The ideal candidate is proactive, detail-oriented, and thrives in a fast-paced, collaborative environment, with the ability to manage competing priorities, communicate effectively across departments, and provide exceptional support to both customers and the service team. This is a great opportunity for someone with experience supporting field service operations within a manufacturing, industrial equipment, or other technical environment.
Service Coordinator Responsibilities
• Coordinate and schedule Field Service Engineer appointments and service calls
• Serve as the primary point of contact for customers regarding service requests, equipment status, and scheduling updates
• Process service reports, work orders, invoices, and related documentation
• Maintain accurate customer, equipment, and service history records within company systems
• Monitor open service tickets to ensure timely follow-up and resolution
• Coordinate technician schedules, parts availability, and required documentation
• Assist with warranty claims, purchase orders, and billing inquiries
• Partner with Sales, Service, Operations, and other internal departments to support customer satisfaction
• Maintain inventory records and assist with ordering parts and supplies
Service Coordinator Qualifications
• 2+ years of technical service or customer support experience required
• Experience within manufacturing, industrial equipment, engineering, or other technical environments required
• ERP experience required
• Excellent written and verbal communication skills required
• Proficiency with Microsoft Office required
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About #twiceasnice Recruiting

Sourced by ZipRecruiter

#twiceasnice Recruiting is a prominent company in the recruitment and staffing industry, based in Boston, MA, US. The company's services are designed to meet all employment needs of its clients, focusing on optimal fits between employers and prospective employees. Ever since its inception, #twiceasnice Recruiting has committed to the goal of providing high quality recruitment services at a swift pace. They have garnered significant acclaim for their innovative approaches and prompt services, leading them to be recognized as a leader in their field.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Boston, MA, US

Year founded

2017

Social media

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