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Technical Service Specialist Jobs (NOW HIRING)

Hydrite

Technical Service Specialist (Water)

Mankato, MN · On-site

$25.75 - $34.75/hr

JOIN A TOP WORKPLACE - Technical Service Specialist- Water The primary purpose of this position is to provide technical service support for wastewater treatment applications for new and existing ...

Hydrite

Technical Service Specialist (Water)

Minneapolis, MN · On-site

$27.25 - $36.50/hr

JOIN A TOP WORKPLACE - Technical Service Specialist- Water The primary purpose of this position is to provide technical service support for wastewater treatment applications for new and existing ...

DIRECT ALARM

Technical Service Specialist

Griffin, GA · On-site

$22 - $29.50/hr

Enjoys people and customer service. Is proficient with a multi-meter, relays, electronic circuits, and the above listed systems. Possesses and uses deductive reasoning and problem-solving skills.

NCMIC

Technical Service Specialist I

Clive, IA

Customer Service Technical Support: Serve as the primary point of contact for IT support, receiving and resolving incidents/requests via phone, email, chat/Teams, walk-ups, and the ticketing portal.

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How much do technical service specialist jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for technical service specialist in the United States is $31.12, according to ZipRecruiter salary data. Most workers in this role earn between $25.00 and $33.65 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical service specialist, and why are they important?

To thrive as a Technical Service Specialist, you need a solid background in troubleshooting, technical support, and product knowledge, often supported by a degree in engineering, IT, or a related field. Familiarity with CRM systems, diagnostics software, and certifications such as CompTIA A+ or Microsoft Certified Professional are commonly required. Strong communication, problem-solving abilities, and a customer-focused attitude are crucial soft skills in this role. These skills ensure efficient issue resolution, client satisfaction, and the ability to represent the company effectively when addressing technical concerns.

How does a technical service specialist typically collaborate with other departments to resolve complex technical issues?

Technical Service Specialists often work closely with engineering, product development, and quality assurance teams to address and resolve complex customer issues. When a problem cannot be solved through standard troubleshooting, they escalate the issue and provide detailed documentation, logs, and feedback to the appropriate internal teams. This cross-functional collaboration ensures that root causes are identified efficiently and solutions are developed that enhance both the product and customer satisfaction. Effective communication and teamwork are key to this process, making interdepartmental collaboration a significant part of the role.

What is a technical service specialist?

A Technical Service Specialist is a professional who provides technical support and expertise to customers or clients regarding specific products or services. They troubleshoot issues, offer solutions, and may also assist in the installation, maintenance, and repair of equipment. Their role often involves working closely with both customers and internal teams to ensure optimal product performance and customer satisfaction. Technical Service Specialists typically possess strong problem-solving skills and in-depth knowledge of the products they support.
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Who are the top companies hiring for Technical Service Specialist jobs? The top employers for Technical Service Specialist jobs are:
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Technical Service Specialist jobs near you

Technical Service Specialist (Water)

Hydrite

Mankato, MN • On-site

$25.75 - $34.75/hr

Full-time

Posted 6 days ago

Hydrite Chemical rating

5.8

Company rating: 5.8 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

94th of 100 rated chemical manufacturers

Job description

WHO WE ARE

We are a company where people matter.

We are family driven.

We are financially strong.

And we are looking for problem-solvers to join our growing team.

BENEFITS

  • Up to 10% Retirement Contribution
  • $600 per Year Wellness Incentive
  • Two Weeks Starting Paid Time Off
  • Medical, Dental, and Vision - Eligible first day of the month following hire date.

JOIN A TOP WORKPLACE - https://www.youtube.com/watch?v=7nlFHnnfvhk

Technical Service Specialist- Water

The primary purpose of this position is to provide technical service support for wastewater treatment applications for new and existing customers. This includes troubleshooting, problem-solving, and field testing of new products, application concepts, and equipment.

Primary Responsibilities:

  • Maintain wastewater treatment business at existing customer accounts.
  • Assist in closing new business opportunities identified by sales representatives.
  • Install, maintain, and troubleshoot feed systems, including metering pumps and polymer dilution systems.
  • Proactively identify, qualify, and close opportunities that support Hydrite's long-term growth and market presence.
  • Conduct plant surveys and utilize available tools and resources to develop best-in-class treatment solutions and chemical programs.
  • Effectively manage time and territory to maximize customer support and business development activities.
  • Prepare timely chemical treatment proposals, recommendations, and service reports.
  • Ensure proper care and use of company vehicles, equipment, and other company property.
  • Provide technical support for utility systems, including boilers and cooling towers.
  • Maintain adequate inventories of chemical samples, testing supplies, and service equipment.
  • Provide field support and technical expertise to the Hydrite sales organization.

REPORTING STRUCTURE

  • This position reports to the Sales Manager- Water.

PREFERRED EXPERIENCE

  • Minimum of 3-5 years field experience in wastewater treatment
  • Bachelors degree highly preferred.
  • Must be technically competent in wastewater treatment applications
  • Must possess strong problem solving, troubleshooting and "people" skills
  • Must have communication and interpersonal skills, along with the ability to read, write, and speak English.
  • Must possess a valid driver's license with an acceptable driving record.

PHYSICAL REQUIREMENTS

  • Position requires extensive travel and frequent overnight stays.
  • Driving or riding in an automobile or aircraft for 3 to 6 hours at a time.
  • Standing for extended periods of 3 to 4 hours.
  • Ability to lift 45 pounds and carry at least 20-30 feet.
  • Frequent 12-16 hour work days may be required as a result of travel and customer commitments.
  • Ability to bend, stoop, twist, bend, reach and climb stairs occasionally.
  • Ability to type on a computer for 2 to 3 hours daily.
  • Ability to work in conditions with unpleasant odors and surroundings.
  • Able to work in environment where temperatures exceed 110 Fahrenheit.
  • Must be able to work outside in extreme heat and cold temperatures

ADDITIONAL BENEFITS

Benefits and perks include 401k and profit sharing, medical/dental/vision/life insurance, paid time off, tuition reimbursement, adoption assistance, legal services insurance, scholarship awards for children of employees, summer picnic, community giving events, free family wellness coaching including nutritionist and fitness coach.

WANT TO STAY CONNECTED? FIND US ON SOCIAL MEDIA

  • LinkedIn: linkedin.com/company/hydrite-chemical-co-
  • Facebook: facebook.com/hydrite
  • YouTube:https://www.youtube.com/watch?v=Bs_493NR8RI

Learn more about Hydrite on our website: www.hydrite.com/careers

Privacy Notice for California Residents: https://www.hydrite.com/Legal/Privacy-Notice-for-Employees.htm

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