Technical Service Manager Jobs in Taylor Ridge, IL

Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world's cities better places to live by providing innovative solutions that help make people's journeys safe, convenient and reliable.
Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability leader with repeated recognitions by Forbes, Corporate Knights for clean capitalism and others.

Are you ready to make your next career move tojoin our team as our Technical Product Manager - Escalator Systems for KONE Americas in KONE Coal Valley, IL?

• Do you enjoy supporting product development activities?

• Does managing continuous improvement requests motivate you?

• Do you thrive in areas where you ensure solutions are innovative, attractive, and delivers value to customers?

• Are you skillful with partnering with stakeholders and teams to deliver product vision and objectives?

• Do you demonstrate a passion for understanding customer needs, addressing concerns, and seeing ways to improve service and exceed expectations?

• Are you committed to upholding rigorous standards and maintaining quality even in demanding situations?

If you answered a resounding YES to these questions, then we have an amazing opportunity for you!

Location of position: Coal Valley, IL.

Job Duties

As our Technical Product Manager - Escalator Systems, you willsuccessfully own and manage defined product, product area, and system. You'll drive the customer value creation by owning the development agenda to ensure also the desired cost levels, quality, reliability, competitiveness, time-to-market, and disturbance-free operational processes in each phase of the product lifetime.

You willbring 10+ years of progressive and successfulexperience in a related engineering role to KONE. You will usethe knowledgegained through yourB.Sc. in a relevant field.

• Maintains a high level of attention to detail by carefully reviewing work, thoroughly analyzing information, and ensuring accuracy while identifying potential issues before they impact outcomes.

• Remains results-oriented by staying focused on priorities, following tasks and projects through to completion, and consistently achieving or exceeding goals.

• Works in a structured and organized manner, adhering to established procedures, guidelines, and best practices while ensuring compliance and efficiency.

• Demonstrates a strong commitment to environmental responsibility by promoting sustainable practices, incorporating eco-efficient values into decision-making, and serving as a positive example of environmental awareness.

Other Hiring requirements

• Good technical understanding of designs and solutions

• Understands norms and regulatory requirements that are applicable for each project

• Good designing skills and utilization of latest design/drawing tools and processes

• Knowledge and understanding of KONE equipment offering, technical design, structure and details and of the technical strengths and limitations of products

• Customer service mindset

At KONE, we foster an innovative and collaborative culture, valuing each individual's contribution. Employee engagement and sustainability are key focuses, promoting ethical practices and mutual respect. We're proud to offer experiences and opportunities to help you achieve career and personal goals while maintaining a healthy work-life balance.

We hire individuals who value culture because we believe culture drives innovation:

• We value your authentic self.

• Collaborative, creative, and supportive work environment.

• Passionate about safety, quality, and innovation

• We care about the communities where we live and work.

Just some of our many benefits include:

• Competitive salary

• Flexible work schedule

• Opportunities to learn and grow

• 401K Employer Match

• 401k Employer Non-elective Contribution

• Well-being Program

• Medical, Prescription, Dental and Vision Insurance

• Digital Health Solutions & Telehealth

• Health Savings Account (HSA)

• Flexible Spending Accounts (FSAs)

• Employee Family Assistance Program (EFAP)

• Family & Medical Leave

• Parental Leave

• Leave to Care for a Domestic Partner

• Paid Time Off & Holidays

• Company Paid Life and AD&D Insurance

• Supplemental Life and AD&D Insurance

• Company Paid Short-term and Long-term Disability

• Buy-Up Long-term Disability

• Critical Illness Insurance

• Hospital Indemnity & Accident Insurance

• Identity Theft Protection

• Legal Insurance

• KONE Credit Union

• Tuition Reimbursement

• Commuter Benefits

Annual Base Pay Range:

The hiring range for this role is $99,000 - $131,145. The compensation package offered will depend on candidate's ability to meet the requirements of the role, needs for the business strategy, and a range of factors unique to each candidate, including their skill set, years and depth of experience, certifications, and location.

Variable Compensation

KONE Annual Bonus plan at 15% Target Incentive (50/50) based on achievement of company goals and individual goals.

Come share your passion and energy to make a positive impact at KONE for our customers and your career!

*Beware of Recruitment Scams!*

KONE is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

Read more on www.kone.com/en/careers/

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on https://careers.kone.com/en/