... service standards. Success in this role is driven by reliability, attention to detail ... management, retail, customer service, technical support, or similar environments.
... service standards. Success in this role is driven by reliability, attention to detail ... management, retail, customer service, technical support, or similar environments.
Technical Engineer - Depot Management Location : Onsite to East Moline, IL 61244 Top 3 Skills ... service standards. Success in this role is driven by reliability, attention to detail ...
Technical Engineer - Depot Management Location : Onsite to East Moline, IL 61244 Top 3 Skills ... service standards. Success in this role is driven by reliability, attention to detail ...
Assistant Service Manager
Aledo, IL · On-site
$60K - $70K/yr
The Assistant Service Manager supports the daily operations of the Service Department by ... General understanding of mechanical, technical, or equipment-related terminology preferred.
Assistant Service Manager
Aledo, IL · On-site
$60K - $70K/yr
The Assistant Service Manager supports the daily operations of the Service Department by ... General understanding of mechanical, technical, or equipment-related terminology preferred.
Assistant Service Manager
Aledo, IL · On-site
The Assistant Service Manager supports the daily operations of the Service Department by ... General understanding of mechanical, technical, or equipment-related terminology preferred.
Assistant Service Manager
Aledo, IL · On-site
The Assistant Service Manager supports the daily operations of the Service Department by ... General understanding of mechanical, technical, or equipment-related terminology preferred.
Service Manager - Heavy-Duty Diesel
Davenport, IA · On-site
$75K - $95K/yr
Service Manager - Heavy-Duty Diesel Company: Interstate Power Systems Pay Range: $75K-$95K annually ... Experience and technical knowledge in the heavy-duty diesel truck and/or equipment industry is a ...
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Service Manager - Heavy-Duty Diesel
Davenport, IA · On-site
$75K - $95K/yr
Service Manager - Heavy-Duty Diesel Company: Interstate Power Systems Pay Range: $75K-$95K annually ... Experience and technical knowledge in the heavy-duty diesel truck and/or equipment industry is a ...
Service Foreman
Davenport, IA · On-site
... Manager. What We're Looking For: * Valid CDL (preferred) * Technical school certificate and/or related diesel service experience * Proven leadership or supervisory experience in a shop environment
Service Foreman
Davenport, IA · On-site
... Manager. What We're Looking For: * Valid CDL (preferred) * Technical school certificate and/or related diesel service experience * Proven leadership or supervisory experience in a shop environment
Diagnose and resolve technical issues with sealing systems on-site, providing effective solutions ... Customer Relationship Management : * Build and maintain strong, professional relationships with ...
Diagnose and resolve technical issues with sealing systems on-site, providing effective solutions ... Customer Relationship Management : * Build and maintain strong, professional relationships with ...
Diagnose and resolve technical issues with sealing systems on-site, providing effective solutions ... Customer Relationship Management : * Build and maintain strong, professional relationships with ...
Diagnose and resolve technical issues with sealing systems on-site, providing effective solutions ... Customer Relationship Management : * Build and maintain strong, professional relationships with ...
Diagnose and resolve technical issues with sealing systems on-site, providing effective solutions ... Customer Relationship Management : * Build and maintain strong, professional relationships with ...
Diagnose and resolve technical issues with sealing systems on-site, providing effective solutions ... Customer Relationship Management : * Build and maintain strong, professional relationships with ...
What you'll do As an Assistant Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. No day is ever dull. You'll be on the ...
What you'll do As an Assistant Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. No day is ever dull. You'll be on the ...
What you'll do As an Assistant Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. No day is ever dull. You'll be on the ...
What you'll do As an Assistant Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. No day is ever dull. You'll be on the ...
What you'll do As an Assistant Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. No day is ever dull. You'll be on the ...
What you'll do As an Assistant Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. No day is ever dull. You'll be on the ...
Avionics Technician
Moline, IL · On-site
$26 - $34/hr
STS Technical Services is hiring Avionics Technicians in Moline, Illinois. This role is perfect for ... Communicate with department manager or crew chief on problems or repairs * Ensure all work ...
Avionics Technician
Moline, IL · On-site
$26 - $34/hr
STS Technical Services is hiring Avionics Technicians in Moline, Illinois. This role is perfect for ... Communicate with department manager or crew chief on problems or repairs * Ensure all work ...
Avionics Technician
Moline, IL · On-site
$26 - $34/hr
STS Technical Services is hiring Avionics Technicians in Moline, Illinois. This role is perfect for ... Communicate with department manager or crew chief on problems or repairs * Ensure all work ...
Avionics Technician
Moline, IL · On-site
$26 - $34/hr
STS Technical Services is hiring Avionics Technicians in Moline, Illinois. This role is perfect for ... Communicate with department manager or crew chief on problems or repairs * Ensure all work ...
Avionics Technician
Moline, IL · On-site
$26 - $34/hr
STS Technical Services is hiring Avionics Technicians in Moline, Illinois. This role is perfect for ... Communicate with department manager or crew chief on problems or repairs * Ensure all work ...
Avionics Technician
Moline, IL · On-site
$26 - $34/hr
STS Technical Services is hiring Avionics Technicians in Moline, Illinois. This role is perfect for ... Communicate with department manager or crew chief on problems or repairs * Ensure all work ...
What you'll do As a Service Center Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. No day is ever dull. You'll be on ...
What you'll do As a Service Center Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. No day is ever dull. You'll be on ...
What you'll do As a Service Center Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. No day is ever dull. You'll be on ...
What you'll do As a Service Center Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. No day is ever dull. You'll be on ...
What you'll do As a Service Center Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. No day is ever dull. You'll be on ...
What you'll do As a Service Center Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. No day is ever dull. You'll be on ...
Avionics Crew Chief
Moline, IL · On-site
$26 - $34/hr
STS Technical Services is hiring an experienced Avionic Crew Chief to lead advanced avionics ... Flight Management Systems * Navigation and Communication Systems * EFIS * Aircraft Electrical ...
Avionics Crew Chief
Moline, IL · On-site
$26 - $34/hr
STS Technical Services is hiring an experienced Avionic Crew Chief to lead advanced avionics ... Flight Management Systems * Navigation and Communication Systems * EFIS * Aircraft Electrical ...
Field Service Engineer - TruLaser Center 7030
$27.94 - $43.80/hr
Provide high-quality technical service to customers to ensure optimal sheet metal machine ... Technologically savvy and experienced in software and file management. * Eager to travel 100% In ...
Field Service Engineer - TruLaser Center 7030
$27.94 - $43.80/hr
Provide high-quality technical service to customers to ensure optimal sheet metal machine ... Technologically savvy and experienced in software and file management. * Eager to travel 100% In ...
Technical Service Manager information
See Taylor Ridge, IL salary details
$59.5K - $64.3K
0% of jobs
$64.3K - $69.1K
1% of jobs
$69.1K - $73.8K
2% of jobs
$73.8K - $78.6K
2% of jobs
$78.6K - $83.4K
1% of jobs
$83.4K - $88.1K
1% of jobs
$88.1K - $92.9K
2% of jobs
$92.9K - $97.7K
1% of jobs
$97.7K - $102.4K
1% of jobs
$102.4K - $107.2K
1% of jobs
$107.9K is the 25th percentile. Wages below this are outliers.
$107.2K - $111.9K
88% of jobs
$59.5K
$111.9K
How much do technical service manager jobs pay per year?
As of Aug 19, 2026, the average yearly pay for technical service manager in Taylor Ridge, IL is $107,856.00, according to ZipRecruiter salary data. Most workers in this role earn between $110,500.00 and $111,000.00 per year, depending on experience, location, and employer.
What is a technical service manager?
A Technical Service Manager is a professional responsible for overseeing technical support teams and ensuring that customer service requests and technical issues are resolved efficiently. They act as the bridge between customers and technical staff, helping to diagnose problems, implement solutions, and maintain high service standards. Technical Service Managers also coordinate training, manage service contracts, and work to improve processes for better client satisfaction. Their role is crucial in organizations that rely on technology to deliver products or services, as they ensure smooth operations and ongoing support.
What are the key skills and qualifications needed to thrive as a technical service manager?
To thrive as a Technical Service Manager, you need strong technical expertise in your industry, experience in service management, and often a relevant degree such as in engineering or information technology. Familiarity with customer relationship management (CRM) systems, IT service management (ITSM) tools like ServiceNow, and certifications such as ITIL are typically required. Leadership, problem-solving, and effective communication are crucial soft skills for managing teams and client expectations. These skills and qualifications are essential for delivering high-quality technical support, maintaining customer satisfaction, and driving continuous service improvement.
What are some common challenges a technical service manager faces when balancing customer expectations with technical limitations?
Technical Service Managers often encounter situations where customer demands exceed what is technically feasible within current resources or timelines. Balancing these expectations requires strong communication skills to set realistic goals, as well as a deep understanding of both the product and the customer’s needs. They must work closely with engineering, support, and sales teams to find workable solutions and ensure transparency throughout the process. Successfully navigating these challenges is key to maintaining client satisfaction and fostering long-term business relationships.
What is the difference between Technical Service Manager vs Service Engineer?
| Aspect | Technical Service Manager | Service Engineer |
|---|---|---|
| Credentials | Typically requires a bachelor's degree in engineering or related field; certifications like PMP or technical certifications are common | Usually holds a technical diploma or associate degree; certifications depend on industry, such as HVAC or IT certifications |
| Work Environment | Leads teams, manages client relationships, oversees service operations, often in office and field settings | Performs hands-on technical work, troubleshooting, and repairs, primarily in the field or on-site |
| Employer & Industry Usage | Used in manufacturing, IT, HVAC, and industrial sectors for service management roles | Common in technical, industrial, and engineering sectors for field service roles |
The Technical Service Manager focuses on overseeing service teams, managing client relationships, and ensuring service quality. In contrast, the Service Engineer performs direct technical work, troubleshooting, and repairs. Both roles require technical knowledge, but the manager role emphasizes leadership and coordination, while the engineer role emphasizes hands-on technical skills.
How much does a technical service manager make in the US?
A technical service manager in the US typically earns between $70,000 and $120,000 annually, depending on experience, industry, and location. Salaries can vary based on certifications, technical skills, and the size of the organization.
What does a technical service manager do?
A technical service manager oversees technical support and service operations within an organization, ensuring customer issues are resolved efficiently. They coordinate between technical teams and clients, manage service delivery, and often utilize tools like ticketing systems, while requiring strong communication and technical skills. The role may also involve training staff and maintaining service quality standards.
What cities near Taylor Ridge, IL are hiring for Technical Service Manager jobs?
Cities near Taylor Ridge, IL with the most Technical Service Manager job openings:
Job description
Job Summary
The Technical Engineer - Depot Management supports day-to-day operational activities related to the movement, preparation, tracking, and fulfillment of equipment and assets. This role works across multiple areas of the operation and is responsible for maintaining quality, accuracy, safety, and customer service standards. Success in this role is driven by reliability, attention to detail, accountability, adaptability, and a willingness to learn. Training is provided for required processes, systems, and job responsibilities.
Key Responsibilities
Required Qualifications
Preferred Qualifications
The Technical Engineer - Depot Management supports day-to-day operational activities related to the movement, preparation, tracking, and fulfillment of equipment and assets. This role works across multiple areas of the operation and is responsible for maintaining quality, accuracy, safety, and customer service standards. Success in this role is driven by reliability, attention to detail, accountability, adaptability, and a willingness to learn. Training is provided for required processes, systems, and job responsibilities.
Key Responsibilities
- Support operational activities involving receiving, inventory management, equipment preparation, asset handling, packaging, shipping, fulfillment, and related business processes.
- Utilize business systems, standard workplace technology, tools, and equipment to complete assigned work.
- Follow established procedures while maintaining quality, safety, inventory accuracy, and documentation requirements.
- Learn and perform responsibilities across multiple work areas while supporting changing business needs and team priorities.
- Collaborate with team members and business partners to meet operational objectives and customer expectations.
Required Qualifications
- Reliable, dependable, and self-motivated.
- Strong attention to detail and organizational skills.
- Ability to learn new processes, systems, and responsibilities.
- Ability to work independently and as part of a team.
- Basic computer skills.
- Strong communication and problem-solving abilities.
Preferred Qualifications
- Hands-on experience in Depot Management or Configuration Center operations.
- Strong knowledge of End-User Device Lifecycle Management, including laptops, desktops, AV equipment, and smart devices.
- Working experience with the Microsoft ecosystem and device management tools.
- Previous experience in operations, logistics, manufacturing, warehouse, shipping and receiving, inventory management, retail, customer service, technical support, or similar environments.
About Compunnel
Sourced by ZipRecruiter
Compunnel is a well-known company located in Plainsboro, NJ, US, recognized in the industry of IT Services and Solutions. Established in 1989, Compunnel offers a suite of services that help businesses integrate technology efficiently into their operations, a recognizable name in the IT solutions sphere for over three decades. The company’s service portfolio includes Digital Transformation, Business Intelligence, Cloud Services, Cybersecurity, and Application Modern Services, among others. Guided by its mission "to innovate with industry-leading digital solutions and disruptive tech strategies for unimagining business growth," the company underlines its commitment to offering out-of-the-box solutions to its clients. Remarkable achievements of the company include serving more than 30 Fortune 500 companies and providing job opportunities for over 50,000 individuals.
Industry
It services
Company size
501 - 1,000 Employees
Headquarters location
Plainsboro, NJ, US
Year founded
1994