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Technical Service Manager Jobs in Rex, GA (NOW HIRING)

Valcourt Group

Be Seen First

Roofing Service Manager

Atlanta, GA · On-site

$80K - $90K/yr

Conduct performance evaluations, safety meetings, and ongoing technical training. * Monitor daily ... Manage service tools, equipment, materials, inventory, and vehicle maintenance. Inspections ...

Aligneddc

Technical SME, BMS

Atlanta, GA · On-site

Working cross functionally, this individual will raise Aligned's technical and operational ... Customer Service - Manages difficult or emotional customer situations; Responds promptly to ...

STYL Residential

Area Service Manager

Atlanta, GA

STYL Residential is looking to hire a Area Service Manager to apply outstanding leadership and technical skill across our portfolio of multifamily properties. About Us STYL Residential is a ...

EnerSys

Area Service Manager

Norcross, GA

The Area Service Manager leads through service supervisors and other frontline leaders and ... Associate degree from a technical school, business program, or related field, or an equivalent ...

EnerSys Delaware, Inc.

Area Service Manager

Norcross, GA · On-site

... service and/or business plan and develop, structure and manager the assigned area/unit with in the ... An Associate's degree or equivalent from a technical school or industry-related experience * A ...

Ladder

Service Manager with Sack Company

Norcross, GA · On-site

$50 - $60/hr

This role requires a combination of technical expertise, strategic project management, and leadership skills to oversee service based projects from planning through completion, ensuring reliability ...

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All JobsTechnical Service JobsTechnical Service Manager JobsTechnical Service Manager Jobs in Rex, GA

Technical Service Manager information

See Rex, GA salary details

$57.8K

$108.8K

How much do technical service manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for technical service manager in Rex, GA is $104,784.00, according to ZipRecruiter salary data. Most workers in this role earn between $107,400.00 and $107,800.00 per year, depending on experience, location, and employer.

What is a technical service manager?

A Technical Service Manager is a professional responsible for overseeing technical support teams and ensuring that customer service requests and technical issues are resolved efficiently. They act as the bridge between customers and technical staff, helping to diagnose problems, implement solutions, and maintain high service standards. Technical Service Managers also coordinate training, manage service contracts, and work to improve processes for better client satisfaction. Their role is crucial in organizations that rely on technology to deliver products or services, as they ensure smooth operations and ongoing support.

What are the key skills and qualifications needed to thrive as a technical service manager?

To thrive as a Technical Service Manager, you need strong technical expertise in your industry, experience in service management, and often a relevant degree such as in engineering or information technology. Familiarity with customer relationship management (CRM) systems, IT service management (ITSM) tools like ServiceNow, and certifications such as ITIL are typically required. Leadership, problem-solving, and effective communication are crucial soft skills for managing teams and client expectations. These skills and qualifications are essential for delivering high-quality technical support, maintaining customer satisfaction, and driving continuous service improvement.

What does a technical service manager do?

A technical service manager oversees technical support and service operations within an organization, ensuring customer issues are resolved efficiently. They coordinate between technical teams and clients, manage service delivery, and often use tools like ticketing systems to track progress. Strong technical knowledge, leadership skills, and certifications such as ITIL are typically required for this role.

What is the difference between Technical Service Manager vs Service Engineer?

AspectTechnical Service ManagerService Engineer
CredentialsTypically requires a bachelor's degree in engineering or related field; certifications like PMP or technical certifications are commonUsually holds a technical diploma or associate degree; certifications depend on industry, such as HVAC or IT certifications
Work EnvironmentLeads teams, manages client relationships, oversees service operations, often in office and field settingsPerforms hands-on technical work, troubleshooting, and repairs, primarily in the field or on-site
Employer & Industry UsageUsed in manufacturing, IT, HVAC, and industrial sectors for service management rolesCommon in technical, industrial, and engineering sectors for field service roles

The Technical Service Manager focuses on overseeing service teams, managing client relationships, and ensuring service quality. In contrast, the Service Engineer performs direct technical work, troubleshooting, and repairs. Both roles require technical knowledge, but the manager role emphasizes leadership and coordination, while the engineer role emphasizes hands-on technical skills.

How much does a technical service manager make in the US?

The average salary for a Technical Service Manager in the US is approximately $85,000 to $120,000 per year, depending on experience, industry, and location. Many roles also include benefits such as bonuses, health insurance, and opportunities for professional development.

What are some common challenges a technical service manager faces when balancing customer expectations with technical limitations?

Technical Service Managers often encounter situations where customer demands exceed what is technically feasible within current resources or timelines. Balancing these expectations requires strong communication skills to set realistic goals, as well as a deep understanding of both the product and the customer’s needs. They must work closely with engineering, support, and sales teams to find workable solutions and ensure transparency throughout the process. Successfully navigating these challenges is key to maintaining client satisfaction and fostering long-term business relationships.
What cities near Rex, GA are hiring for Technical Service Manager jobs? Cities near Rex, GA with the most Technical Service Manager job openings:
Technical Service Manager jobs near you

Automotive Service Manager

Peak Performance Team

Atlanta, GA • On-site

Full-time

Re-posted 25 days ago

Job description

Service Manager - Automotive Dealership Iin Marietta
If you are driven to help people, passionate about customer service, and ready to lead a successful service team, then this opportunity is for you. We're searching for an automotive service manager who is motivated to excel and serious about a true career in this highly competitive industry. As service manager, our customers, and your team, will look to you for guidance, leadership and expertise.
Job Responsibilities
  • Conduct daily one-on-one client status meetings with each ASM to identify potential service issues
  • Monitor automotive repair/maintenance to prevent operational delays
  • Work with service director to set departmental objectives
  • Recruit, interview and train service staff
  • Maintain daily sales and production records as prescribed by upper management
  • Review and evaluate service sales performance
  • Staff technical teams relative to production requirements
  • Remain current on new products and changes to existing products
  • Maintain department finances within parameters established by upper management
  • Assure proper repair-order flow/maximize productivity
  • Monitor/control all warranty activity to ensure compliance with policies and procedures
  • Adhere to dealership policy on client vehicle care and operation
  • Administer payroll for service staff in cooperation with payroll department, securing approval from service director and general manager
  • Enforce OSHA requirements, procedures and regulations
  • Conduct performance evaluations
  • Participate in operational planning
  • Maintain the facility and equipment
  • Conduct weekly department meetings/attend weekly manager meetings

Education and/or Experience
Associate's degree or equivalent from two-year college or technical school; or 2 to 4 years of related experience and/or training; or equivalent combination of education and experience.
About Us
At Peak Performance Team, our core philosophy is that leaders should have the freedom to make their own decisions regarding the products they offer and how they handle claims. We accomplish this by creating customized, wealth-building purchase and protection products, previously available only to administrators and the largest franchise dealer groups and bring them to all dealerships..and we'll train your staff in the best ways to present and sell the products to maximize your profits and create a satisfied customer-base who will not only return for future purchases but will also sell YOU to their families and friends. We'll make you their hero!
PPT staff is comprised of industry experts dedicated to their craft. As real-world professionals who have spent years working in dealerships, insurance companies, and TPA's; we have become true subject matter experts in sales and marketing, captive and risk management, product design, and more. We understand the complexities and challenges that dealers face. That's why we've made it our revenue rather than lining the pockets of a corporate administrator.

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