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Technical Service Manager Jobs in Columbus, GA (NOW HIRING)

EMSAR

Field Service Engineer II

Columbus, GA · On-site

Field Service Engineer Company Overview Equipment Management Service and Repair (EMSAR), headquartered in Wilmington, Ohio, is a rapidly growing national technical services company providing ...

EMSAR

Field Service Engineer II

Columbus, GA · On-site

Field Service Engineer Company Overview Equipment Management Service and Repair (EMSAR), headquartered in Wilmington, Ohio, is a rapidly growing national technical services company providing ...

Aspirion

Senior Technical Account Manager

Columbus, GA · On-site

$105K - $125K/yr

Description For over two decades, Aspirion has delivered market-leading revenue cycle services. We ... The Sr Technical Account Manager (TAM) serves as the primary technical liaison for client's post ...

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All JobsTechnical Service JobsTechnical Service Manager JobsTechnical Service Manager Jobs in Columbus, GA

Technical Service Manager information

See Columbus, GA salary details

$55.9K

$105.2K

How much do technical service manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for technical service manager in Columbus, GA is $101,336.00, according to ZipRecruiter salary data. Most workers in this role earn between $103,800.00 and $104,300.00 per year, depending on experience, location, and employer.

What is a technical service manager?

A Technical Service Manager is a professional responsible for overseeing technical support teams and ensuring that customer service requests and technical issues are resolved efficiently. They act as the bridge between customers and technical staff, helping to diagnose problems, implement solutions, and maintain high service standards. Technical Service Managers also coordinate training, manage service contracts, and work to improve processes for better client satisfaction. Their role is crucial in organizations that rely on technology to deliver products or services, as they ensure smooth operations and ongoing support.

What are the key skills and qualifications needed to thrive as a technical service manager?

To thrive as a Technical Service Manager, you need strong technical expertise in your industry, experience in service management, and often a relevant degree such as in engineering or information technology. Familiarity with customer relationship management (CRM) systems, IT service management (ITSM) tools like ServiceNow, and certifications such as ITIL are typically required. Leadership, problem-solving, and effective communication are crucial soft skills for managing teams and client expectations. These skills and qualifications are essential for delivering high-quality technical support, maintaining customer satisfaction, and driving continuous service improvement.

What does a technical service manager do?

A technical service manager oversees technical support and service operations within an organization, ensuring customer issues are resolved efficiently. They coordinate between technical teams and clients, manage service delivery, and often use tools like ticketing systems to track progress. Strong technical knowledge, leadership skills, and certifications such as ITIL are typically required for this role.

What is the difference between Technical Service Manager vs Service Engineer?

AspectTechnical Service ManagerService Engineer
CredentialsTypically requires a bachelor's degree in engineering or related field; certifications like PMP or technical certifications are commonUsually holds a technical diploma or associate degree; certifications depend on industry, such as HVAC or IT certifications
Work EnvironmentLeads teams, manages client relationships, oversees service operations, often in office and field settingsPerforms hands-on technical work, troubleshooting, and repairs, primarily in the field or on-site
Employer & Industry UsageUsed in manufacturing, IT, HVAC, and industrial sectors for service management rolesCommon in technical, industrial, and engineering sectors for field service roles

The Technical Service Manager focuses on overseeing service teams, managing client relationships, and ensuring service quality. In contrast, the Service Engineer performs direct technical work, troubleshooting, and repairs. Both roles require technical knowledge, but the manager role emphasizes leadership and coordination, while the engineer role emphasizes hands-on technical skills.

How much does a technical service manager make in the US?

The average salary for a Technical Service Manager in the US is approximately $85,000 to $120,000 per year, depending on experience, industry, and location. Many roles also include benefits such as bonuses, health insurance, and opportunities for professional development.

What are some common challenges a technical service manager faces when balancing customer expectations with technical limitations?

Technical Service Managers often encounter situations where customer demands exceed what is technically feasible within current resources or timelines. Balancing these expectations requires strong communication skills to set realistic goals, as well as a deep understanding of both the product and the customer’s needs. They must work closely with engineering, support, and sales teams to find workable solutions and ensure transparency throughout the process. Successfully navigating these challenges is key to maintaining client satisfaction and fostering long-term business relationships.
What cities near Columbus, GA are hiring for Technical Service Manager jobs? Cities near Columbus, GA with the most Technical Service Manager job openings:
Technical Service Manager jobs near you

Store Service Manager

Precision Tune Auto Care - Opelika 56-18

Opelika, AL

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 14 days ago

Job description

Join the Precision Tune Auto Care Team!

Celebrating 50 years as a trusted leader in automotive service and a Franchise 500 top-rated brand. 

At Precision Tune Auto Care, you’ll be part of a team committed to integrity, safety, and top-quality customer service. We provide total car care—from oil changes and diagnostics to engine repairs and scheduled maintenance—and we’re passionate about keeping drivers safe on the road. If you’re looking to build your career with a proven, customer-focused brand, we’d love to have you on our team.

Position Summary
 
As a Store Manager at Precision Tune Auto Care, you’ll lead a team that drives sales in service, parts, and fleet operations while delivering exceptional customer service. You’ll recruit, train, and inspire your service and shop teams, ensuring programs, initiatives, and standards are executed effectively. You’ll also help maintain strong shop productivity and take on additional related responsibilities as needed. This is a safety-sensitive position.
What We Offer
  • Competitive pay
  • Medical, Dental, and Vision Insurance — coverage begins the 1st of the month after your hire date
  • Retirement plan enrollment available
  • Paid Time Off (PTO) to relax and recharge
  • Closed evenings and Sundays — enjoy a better work-life balance
  • 7 paid holidays off
What You’ll Do
  • Lead, train, and motivate store associates and technicians to achieve sales and service goals
  • Manage store operations — including productivity, profitability, and customer satisfaction
  • Ensure compliance with safety, environmental, and company policies
  • Maintain staffing levels by hiring, developing, and retaining top talent
  • Oversee shop workflow, ensuring efficiency, accuracy, and high-quality service
  • Resolve customer concerns with professionalism and care
  • Support fleet business relationships and vendor partnerships
  • Perform opening and closing duties as a keyholder
What You Bring
  • High school diploma or equivalent (college or technical program preferred)
  • 1+ year of experience in automotive service or retail management
  • Valid driver’s license
  • Strong leadership, communication, and customer service skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Basic math and computer skills (POS, cash handling, reports, etc.)
  • Flexible availability — including evenings, weekends, and holidays
  • Experience using Chat GPT or willingness to learn it
Physical Requirements
  • Lift up to 50 lbs. without assistance
  • Frequent standing, walking, bending, and reaching
  • Ability to climb ladders and operate a vehicle safely
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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