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Technical Service Manager Jobs in Howell, MI (NOW HIRING)

ROHM Semiconductor

Technical Sales Engineer

Novi, MI · On-site

Manage automotive accounts providing premium customer service * Drive semiconductor growth in the automotive segment * Achieve design wins at large automotive clients * Identify customers' technical ...

EOS

Field Service Engineer, Northeast Region

Novi, MI · On-site

Service Manager, Northeast Location: Londonderry, New Hampshire We are looking for an experienced ... You will manage all on-site installation, repair, maintenance, diagnosing technical problems, and ...

Eosgroup

Field Service Engineer

Novi, MI

Field Service Engineer Responsible Manager: Service Manager, SE/WEST Location: Atlanta We are ... You will manage all on-site installation, repair, maintenance, diagnosing technical problems and ...

Eosgroup

Field Service Engineer

Novi, MI

Service Manager Polymers Location: Baltimore/Washington DC area We are looking for an experienced ... You will manage all on-site installation, repair, maintenance, diagnosing technical problems and ...

EOS

Field Service Engineer

Novi, MI · On-site

Field Service Engineer Responsible Manager: Service Manager, SE/WEST Location: Atlanta We are ... You will manage all on-site installation, repair, maintenance, diagnosing technical problems and ...

Rollsroyce

Sr. Technical Lead - CPQ

Novi, MI

$90K - $136K/yr

Title: Sr. Technical Lead - CPQ Pioneer the next generation of innovation. Join us and you'll ... Good knowledge of IT Service Management (ITSM) processes and system ownership responsibilities

Rolls-Royce

Sr. Technical Lead - CPQ

Novi, MI

$90K - $136K/yr

Title: Sr. Technical Lead - CPQ Pioneer the next generation of innovation. Join us and you'll ... Good knowledge of IT Service Management (ITSM) processes and system ownership responsibilities

BLM Group

Field Service Technician

Novi, MI · On-site

... management Qualifications • High School Diploma required, Associate Degree in a technical ... service role • BLM accepts candidates with Trumpf laser machine experience, Amada Laser, Mazak ...

EOS

Field Service Engineer

Novi, MI · On-site

Service Manager Polymers Location: Baltimore/Washington DC area We are looking for an experienced ... You will manage all on-site installation, repair, maintenance, diagnosing technical problems and ...

Eosgroup

Field Service Engineer, Northeast

Novi, MI · On-site

Field Service Engineer, Northeast Responsible Manager: SCCT Service Manager, Northeast Location ... You will manage all on-site installation, repair, maintenance, diagnosing technical problems, and ...

Mondeadditif

Field Service Engineer, Northeast

Novi, MI · On-site

$70 - $95/hr

Field Service Engineer, Northeast Responsible Manager: SCCT Service Manager, Northeast Location ... You will manage all on-site installation, repair, maintenance, diagnosing technical problems, and ...

New

The Peggs Company, Inc.

Service Helper E

Owosso, MI · On-site

$13.50 - $17/hr

TECHNICAL DUTIES * Steam cleaning using standard procedures of safety and proper steam cleaning ... Communication between store personnel, lead, other workers, and Service manager. * Reporting ...

THE PEGGS COMPANY, Inc.

Service Helper E

Owosso, MI · On-site

$18 - $20/hr

TECHNICAL DUTIES * Steam cleaning using standard procedures of safety and proper steam cleaning ... Communication between store personnel, lead, other workers, and Service manager. * Reporting ...

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All JobsTechnical Service JobsTechnical Service Manager JobsTechnical Service Manager Jobs in Howell, MI

Technical Service Manager information

See Howell, MI salary details

$58.5K

$110K

How much do technical service manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for technical service manager in Howell, MI is $105,938.00, according to ZipRecruiter salary data. Most workers in this role earn between $108,500.00 and $109,000.00 per year, depending on experience, location, and employer.

What is a technical service manager?

A Technical Service Manager is a professional responsible for overseeing technical support teams and ensuring that customer service requests and technical issues are resolved efficiently. They act as the bridge between customers and technical staff, helping to diagnose problems, implement solutions, and maintain high service standards. Technical Service Managers also coordinate training, manage service contracts, and work to improve processes for better client satisfaction. Their role is crucial in organizations that rely on technology to deliver products or services, as they ensure smooth operations and ongoing support.

What are the key skills and qualifications needed to thrive as a technical service manager?

To thrive as a Technical Service Manager, you need strong technical expertise in your industry, experience in service management, and often a relevant degree such as in engineering or information technology. Familiarity with customer relationship management (CRM) systems, IT service management (ITSM) tools like ServiceNow, and certifications such as ITIL are typically required. Leadership, problem-solving, and effective communication are crucial soft skills for managing teams and client expectations. These skills and qualifications are essential for delivering high-quality technical support, maintaining customer satisfaction, and driving continuous service improvement.

What are some common challenges a technical service manager faces when balancing customer expectations with technical limitations?

Technical Service Managers often encounter situations where customer demands exceed what is technically feasible within current resources or timelines. Balancing these expectations requires strong communication skills to set realistic goals, as well as a deep understanding of both the product and the customer’s needs. They must work closely with engineering, support, and sales teams to find workable solutions and ensure transparency throughout the process. Successfully navigating these challenges is key to maintaining client satisfaction and fostering long-term business relationships.

What is the difference between Technical Service Manager vs Service Engineer?

AspectTechnical Service ManagerService Engineer
CredentialsTypically requires a bachelor's degree in engineering or related field; certifications like PMP or technical certifications are commonUsually holds a technical diploma or associate degree; certifications depend on industry, such as HVAC or IT certifications
Work EnvironmentLeads teams, manages client relationships, oversees service operations, often in office and field settingsPerforms hands-on technical work, troubleshooting, and repairs, primarily in the field or on-site
Employer & Industry UsageUsed in manufacturing, IT, HVAC, and industrial sectors for service management rolesCommon in technical, industrial, and engineering sectors for field service roles

The Technical Service Manager focuses on overseeing service teams, managing client relationships, and ensuring service quality. In contrast, the Service Engineer performs direct technical work, troubleshooting, and repairs. Both roles require technical knowledge, but the manager role emphasizes leadership and coordination, while the engineer role emphasizes hands-on technical skills.

How much does a technical service manager make in the US?

A technical service manager in the US typically earns between $70,000 and $120,000 annually, depending on experience, industry, and location. Salaries can vary based on certifications, technical skills, and the size of the organization.

What does a technical service manager do?

A technical service manager oversees technical support and service operations within an organization, ensuring customer issues are resolved efficiently. They coordinate between technical teams and clients, manage service delivery, and often utilize tools like ticketing systems, while requiring strong communication and technical skills. The role may also involve training staff and maintaining service quality standards.

What cities near Howell, MI are hiring for Technical Service Manager jobs?

Cities near Howell, MI with the most Technical Service Manager job openings:

Technical Service Manager jobs near you
Infographic showing various Technical Service Manager job openings in Howell, MI as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 24% Part Time, 2% Contract, and 5% Nights. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $105,938 per year, or $50.9 per hour.

Technical Sales Engineer

ROHM Semiconductor

Novi, MI • On-site

Full-time

Re-posted 22 days ago

Job description

SUMMARY
ROHM Semiconductor has an immediate career opportunity for a Technical Sales Engineer. This is a highly visible position that will develop business plans, product strategy, and roadmaps for assigned customers and/or markets. The role requires a strategic mindset that can work across all levels within large organizations. Build relationships, generating new business opportunities and revenue, and being part of an automotive revolution! This position requires interaction with customers, sales, engineering, technical center, and marketing.
DUTIES AND RESPONSIBILITIES
To perform this job successfully, an individual must be able to perform each essential function satisfactorily to include but not limited to:
  • Manage automotive accounts providing premium customer service
  • Drive semiconductor growth in the automotive segment
  • Achieve design wins at large automotive clients
  • Identify customers' technical needs and engineering adaptations of products, equipment, and services
  • Manage sales revenue, forecast, and profit margins of strategic automotive accounts
  • Establish, develop, and maintain close working relationships at new and existing customers
  • Negotiate significant annual and long-term agreements with multi-national corporations
  • Develop account strategies and execute with team members to achieve long-term goals
  • Diagnose client issues and offer creative semiconductor solutions
  • Succinctly present ROHM's analog and power semiconductors to key design engineers
  • Consult with engineers, architects, and other technical professional personnel
  • Prepare and generate sales engineering reports; collect, analyze, and summarize sales data and engineering and application trends
  • Primary travel is regional, travel up to about 30% (domestic and international)

QUALIFICATIONS
Education/Training:
  • Bachelor's degree or equivalent experience in electrical engineering, electronics, or similar industry discipline. MSEE and or MBA is highly desirable.
  • A minimum of 3+ years of relevant experience

Background and Knowledge of:
  • Automotive application and electronics knowledge of ADAS, electrification, infotainment, and body electronics
  • Electronics Distribution industry experience is a plus
  • Demonstrated understanding the market challenges and industry business processes and product lines, market segments, and applications
  • Successful experience in customer and team relationships
  • Strong computer proficiency and abilities, especially MS Office Suite (Excel, Pivot Tables) and Salesforce (CLV), Power BI, or similar CRM/ERP systems.

Abilities/Attitude:
  • Highly self-motivated to discover and lead new business opportunities
  • Technical problem-solving skills
  • Strong negotiation skills
  • Strong oral and written communication skills, including interpersonal and collaboration abilities
  • Possess valid driver's license and current auto insurance

Other Skills Required: Time Management, Critical Analysis, Problem-solving, Computerized Systems, Organizational, Communication, Negotiation, Interpersonal, Attention to Detail, Ability to work in diverse and fast-paced environments or flexible to changing directions, Ability to conduct presentations, maintain professional communication and build a rapport with our distribution contacts.
Work Conditions/Physical Requirements: Office environment, driving vehicle, airline flights, lift, stand, sit, bend, reach, pull, repetitive motion
ROHM offers a competitive salary and benefits package. Job Code and salary requirements should be submitted for full consideration. Compensation is commensurate with experience. Upon request, reasonable accommodation will be provided to applicants and employees with qualifying disabilities. Please contact resumes@rohmsemiconductor.com or 858.625.3600 for assistance with applying. Selected candidates will be required to meet pre-employment screenings.
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If you would like to contact us regarding the accessibility of our website or need assistance or accommodation to complete the application process, you may contact Human Resources at 858-625.3600 and leave a message that includes your name and phone number. This contact information is for accommodation requests only.

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