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Technical Service Manager Jobs in Flint, MI (NOW HIRING)

Truck Service Manager

Flint, MI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Service Manager takes the lead role in managing an efficient and profitable Service Department ... Minimum of eight years technical experience in the medium/heavy-duty truck industry. * Must be ...

Truck Service Manager

Flint, MI

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Service Manager takes the lead role in managing an efficient and profitable Service Department ... Minimum of eight years technical experience in the medium/heavy-duty truck industry. * Must be ...

Truck Service Manager

Flint, MI

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Service Manager takes the lead role in managing an efficient and profitable Service Department ... Minimum of eight years technical experience in the medium/heavy-duty truck industry. * Must be ...

Diesel Service Technician

Saginaw, MI · On-site

$25.75 - $34.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Provide technical service to vehicles and equipment. * Follow checklists ensuring all critical ... Make every effort to achieve the production objectives set by management. Qualifications * At least ...

Diesel Service Technician

Saginaw, MI

$25.75 - $34.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Provide technical service to vehicles and equipment. * Follow checklists ensuring all critical ... Make every effort to achieve the production objectives set by management. Qualifications * At least ...

Diesel Service Technician

Saginaw, MI · On-site

$25.75 - $34.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Provide technical service to vehicles and equipment. * Follow checklists ensuring all critical ... Make every effort to achieve the production objectives set by management. Qualifications * At least ...

Diesel Service Technician

Saginaw, MI · On-site

$25.75 - $34.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Provide technical service to vehicles and equipment. * Follow checklists ensuring all critical ... Make every effort to achieve the production objectives set by management. Qualifications * At least ...

Diesel Service Technician

Saginaw, MI · On-site

$25.75 - $34.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Provide technical service to vehicles and equipment. * Follow checklists ensuring all critical ... Make every effort to achieve the production objectives set by management. Qualifications * At least ...

Lead A&P Mechanic

Waterford, MI · On-site

$27 - $35.50/hr

STS Technical Services Employment Type: Contract with potential for direct hire STS Technical ... Collaborate with project managers to meet deadlines and operational goals. * Document all ...

Second Shift Diesel Service Technician

Saginaw, MI · On-site

$25.75 - $34.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Provide technical service to vehicles and equipment. * Follow checklists ensuring all critical ... Make every effort to achieve the production objectives set by management. Qualifications * At least ...

Second Shift Diesel Service Technician

Saginaw, MI · On-site

$25.75 - $34.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Provide technical service to vehicles and equipment. * Follow checklists ensuring all critical ... Make every effort to achieve the production objectives set by management. Qualifications * At least ...

Second Shift Diesel Service Technician

Saginaw, MI · On-site

$25.75 - $34.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Provide technical service to vehicles and equipment. * Follow checklists ensuring all critical ... Make every effort to achieve the production objectives set by management. Qualifications * At least ...

Second Shift Diesel Service Technician

Saginaw, MI · On-site

$25.75 - $34.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Provide technical service to vehicles and equipment. * Follow checklists ensuring all critical ... Make every effort to achieve the production objectives set by management. Qualifications * At least ...

Second Shift Diesel Service Technician

Saginaw, MI

$25.75 - $34.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Provide technical service to vehicles and equipment. * Follow checklists ensuring all critical ... Make every effort to achieve the production objectives set by management. Qualifications * At least ...

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Showing results 1-20

Technical Service Manager information

See Flint, MI salary details

$60.8K

$114.3K

How much do technical service manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for technical service manager in Flint, MI is $110,124.00, according to ZipRecruiter salary data. Most workers in this role earn between $112,800.00 and $113,300.00 per year, depending on experience, location, and employer.

What is a technical service manager?

A Technical Service Manager is a professional responsible for overseeing technical support teams and ensuring that customer service requests and technical issues are resolved efficiently. They act as the bridge between customers and technical staff, helping to diagnose problems, implement solutions, and maintain high service standards. Technical Service Managers also coordinate training, manage service contracts, and work to improve processes for better client satisfaction. Their role is crucial in organizations that rely on technology to deliver products or services, as they ensure smooth operations and ongoing support.

What are the key skills and qualifications needed to thrive as a technical service manager?

To thrive as a Technical Service Manager, you need strong technical expertise in your industry, experience in service management, and often a relevant degree such as in engineering or information technology. Familiarity with customer relationship management (CRM) systems, IT service management (ITSM) tools like ServiceNow, and certifications such as ITIL are typically required. Leadership, problem-solving, and effective communication are crucial soft skills for managing teams and client expectations. These skills and qualifications are essential for delivering high-quality technical support, maintaining customer satisfaction, and driving continuous service improvement.

What are some common challenges a technical service manager faces when balancing customer expectations with technical limitations?

Technical Service Managers often encounter situations where customer demands exceed what is technically feasible within current resources or timelines. Balancing these expectations requires strong communication skills to set realistic goals, as well as a deep understanding of both the product and the customer’s needs. They must work closely with engineering, support, and sales teams to find workable solutions and ensure transparency throughout the process. Successfully navigating these challenges is key to maintaining client satisfaction and fostering long-term business relationships.

What is the difference between Technical Service Manager vs Service Engineer?

AspectTechnical Service ManagerService Engineer
CredentialsTypically requires a bachelor's degree in engineering or related field; certifications like PMP or technical certifications are commonUsually holds a technical diploma or associate degree; certifications depend on industry, such as HVAC or IT certifications
Work EnvironmentLeads teams, manages client relationships, oversees service operations, often in office and field settingsPerforms hands-on technical work, troubleshooting, and repairs, primarily in the field or on-site
Employer & Industry UsageUsed in manufacturing, IT, HVAC, and industrial sectors for service management rolesCommon in technical, industrial, and engineering sectors for field service roles

The Technical Service Manager focuses on overseeing service teams, managing client relationships, and ensuring service quality. In contrast, the Service Engineer performs direct technical work, troubleshooting, and repairs. Both roles require technical knowledge, but the manager role emphasizes leadership and coordination, while the engineer role emphasizes hands-on technical skills.

How much does a technical service manager make in the US?

The average salary for a Technical Service Manager in the US is approximately $85,000 to $120,000 per year, depending on experience, industry, and location. Many roles also include benefits such as bonuses, health insurance, and opportunities for professional development.

What does a technical service manager do?

A technical service manager oversees technical support and service operations within an organization, ensuring customer issues are resolved efficiently. They coordinate between technical teams and clients, manage service delivery, and often use tools like ticketing systems to track progress. Strong technical knowledge, leadership skills, and certifications such as ITIL are typically required for this role.

What cities near Flint, MI are hiring for Technical Service Manager jobs?

Cities near Flint, MI with the most Technical Service Manager job openings:

Technical Account Manager

BIZLINK ROBOTIC SOLUTIONS USA INC

Lake Orion, MI • On-site

$120K - $150K/yr

Full-time

Re-posted 11 hours ago


Job description

Description:

Technical Account Manager

BizLink Robotic Solutions USA is seeking a high-energy, self-motivated Technical Account Manager to spearhead our growth within the Southwest Territory. This role is the primary engine for market expansion, responsible for identifying new opportunities and managing key automation accounts. You will act as the critical link between our customers’ complex automation needs and BizLink’s innovative product/service groups. This position requires a "hunter mentality” with a dedicated approach to Client retention and creative problem-solving. Success in this role is defined by meeting forecasted sales goals and delivering world-class customer satisfaction through strategic relationship building.


Task & Responsibilities:

1. Strategic Sales & Market Expansion

Identify & Capture: Research and develop new customer opportunities to expand into key target markets.

· Pipeline Management: Continually generate formal/informal leads and maintain a robust sales opportunity pipeline.

· Promotion: Actively sell all applicable BizLink products/services, including participating in marketing activities like trade shows.


2. Account Retention & Precision

Relationship Management: Maintain leadership at established sites and coordinate with local account managers for key accounts.

· Consultative Liaison: Act as the link between customer automation needs and BizLink’s technical service groups.

· Retention Strategy: Develop and manage specific maintenance strategies for existing organizational contacts.


3. Operational & Financial Excellence

· Forecasting: Manage budgeted sales goals and provide monthly rolling forecasts via corporate CRM software.

· Quote-to-Cash Support: Accurately prepare and track customer quotes, while assisting Accounts Receivable with payment collections.

· Cross-Functional Collaboration: Support Operations, Quality Management, and Customer Service to ensure world-class satisfaction.


4. Compliance & Professional Development

· Policy Adherence: Embrace all corporate compliance rules, policies, and the BizLink Code of Conduct.

· Continuous Improvement: Participate in team-building projects and attend meetings focused on streamlining internal processes.

· Regional Travel: Maintain a 60%+ travel schedule to prioritize customer visitation and maximize profitability.

Requirements:

Qualifications:

1. Bachelor's degree in engineering or equivalent work experience.

2. 5 + years related sales experience.

3. Robot and Automation experience.

4. Wire Cable experience preferred.

5. Strong written and verbal communication skills.

6. Cooperative and enjoys working in a cohesive team.

7. Strong relationship building skills.

8. Self-motivation and willingness to learn.