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Technical Service Manager Jobs in Howell, MI (NOW HIRING)

Ateq Corporation

Technical Repairs Rep

Novi, MI · On-site

$20 - $21/hr

... Manage service tracking - Communicate with customers about the status of their repair(s) - Provide all documentation to appropriate parties for adequate invoicing Required Skills/Abilities: - Some ...

Edward Rose & Sons

Service Supervisor

Wixom, MI · On-site

Manage maintenance staff by setting direction, priorities, and schedules * Maintain and execute a ... Ability to successfully perform and train the following technical skills: diagnosing and solving ...

Edward Rose & Sons

Service Supervisor

Wixom, MI · On-site

Manage maintenance staff by setting direction, priorities, and schedules * Maintain and execute a ... Ability to successfully perform and train the following technical skills: diagnosing and solving ...

STS Technical Services

Lead A&P Mechanic

Waterford, MI · On-site

$27 - $35.50/hr

STS Technical Services Employment Type: Contract with potential for direct hire STS Technical ... Collaborate with project managers to meet deadlines and operational goals. * Document all ...

The Mathworks

Senior Technical Consultant

Novi, MI · On-site

$128K - $199K/yr

Lead AUTOSAR consulting engagements with and deliver technical services to customers. Collaborate ... management schemes to optimize overall architecture. * Utilizing C or C++ for developing embedded ...

TAZ Networks Inc

Service Delivery Coordinator

Brighton, MI · On-site

$17.25 - $22.50/hr

This role combines the duties of dispatching with customer service management to enhance operational efficiency and client satisfaction. Education/Certification/Experience: • Basic technical ...

Waymo

Technical Program Manager, Vehicle Security

Novi, MI · On-site

$156K - $181K/yr

The Waymo Driver powers Waymo's fully autonomous ride-hail service and can also be applied to a ... This role follows a hybrid work schedule and reports to the Manager of Technical Program Management ...

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Technical Service Manager information

See Howell, MI salary details

$58.5K

$110K

How much do technical service manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for technical service manager in Howell, MI is $105,938.00, according to ZipRecruiter salary data. Most workers in this role earn between $108,500.00 and $109,000.00 per year, depending on experience, location, and employer.

What is a technical service manager?

A Technical Service Manager is a professional responsible for overseeing technical support teams and ensuring that customer service requests and technical issues are resolved efficiently. They act as the bridge between customers and technical staff, helping to diagnose problems, implement solutions, and maintain high service standards. Technical Service Managers also coordinate training, manage service contracts, and work to improve processes for better client satisfaction. Their role is crucial in organizations that rely on technology to deliver products or services, as they ensure smooth operations and ongoing support.

What are the key skills and qualifications needed to thrive as a technical service manager?

To thrive as a Technical Service Manager, you need strong technical expertise in your industry, experience in service management, and often a relevant degree such as in engineering or information technology. Familiarity with customer relationship management (CRM) systems, IT service management (ITSM) tools like ServiceNow, and certifications such as ITIL are typically required. Leadership, problem-solving, and effective communication are crucial soft skills for managing teams and client expectations. These skills and qualifications are essential for delivering high-quality technical support, maintaining customer satisfaction, and driving continuous service improvement.

What are some common challenges a technical service manager faces when balancing customer expectations with technical limitations?

Technical Service Managers often encounter situations where customer demands exceed what is technically feasible within current resources or timelines. Balancing these expectations requires strong communication skills to set realistic goals, as well as a deep understanding of both the product and the customer’s needs. They must work closely with engineering, support, and sales teams to find workable solutions and ensure transparency throughout the process. Successfully navigating these challenges is key to maintaining client satisfaction and fostering long-term business relationships.

What is the difference between Technical Service Manager vs Service Engineer?

AspectTechnical Service ManagerService Engineer
CredentialsTypically requires a bachelor's degree in engineering or related field; certifications like PMP or technical certifications are commonUsually holds a technical diploma or associate degree; certifications depend on industry, such as HVAC or IT certifications
Work EnvironmentLeads teams, manages client relationships, oversees service operations, often in office and field settingsPerforms hands-on technical work, troubleshooting, and repairs, primarily in the field or on-site
Employer & Industry UsageUsed in manufacturing, IT, HVAC, and industrial sectors for service management rolesCommon in technical, industrial, and engineering sectors for field service roles

The Technical Service Manager focuses on overseeing service teams, managing client relationships, and ensuring service quality. In contrast, the Service Engineer performs direct technical work, troubleshooting, and repairs. Both roles require technical knowledge, but the manager role emphasizes leadership and coordination, while the engineer role emphasizes hands-on technical skills.

How much does a technical service manager make in the US?

A technical service manager in the US typically earns between $70,000 and $120,000 annually, depending on experience, industry, and location. Salaries can vary based on certifications, technical skills, and the size of the organization.

What does a technical service manager do?

A technical service manager oversees technical support and service operations within an organization, ensuring customer issues are resolved efficiently. They coordinate between technical teams and clients, manage service delivery, and often utilize tools like ticketing systems, while requiring strong communication and technical skills. The role may also involve training staff and maintaining service quality standards.

What cities near Howell, MI are hiring for Technical Service Manager jobs?

Cities near Howell, MI with the most Technical Service Manager job openings:

Technical Service Manager jobs near you
Infographic showing various Technical Service Manager job openings in Howell, MI as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 24% Part Time, 2% Contract, and 5% Nights. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $105,938 per year, or $50.9 per hour.

Quality Manager

Moseley Technical Services, Inc.

Plymouth, MI • On-site

$120K - $140K/yr

Full-time

Re-posted 21 days ago

Job description

Check out this new opportunity!
Quality Manager
Manufacturing Quality Systems | PLEX ERP
On-site in Plymouth, MI
Target salary range: $120,000 - $140,000.00
We are hiring a Senior Quality Manager in Plymouth, Michigan to lead manufacturing quality assurance, quality control, and continuous improvement initiatives in a production environment. This leadership role oversees quality systems, corrective and preventive actions (CAPA), ISO and industry quality standards, supplier and customer quality activities, and quality performance metrics while utilizing the PLEX ERP system to drive operational excellence.
Responsibilities:
  • Lead and manage the organization's Quality Assurance and Quality Control programs to ensure products consistently meet established quality standards and customer requirements.
  • Develop, implement, and maintain quality objectives that align with corporate goals and continuous improvement initiatives.
  • Monitor and analyze Key Performance Indicators (KPIs) to identify trends, improve quality performance, and implement corrective actions.
  • Drive the Corrective and Preventive Action (CAPA) process to resolve quality issues and prevent recurrence.
  • Develop quality standards, inspection methods, testing procedures, and evaluation processes for manufactured products.
  • Plan and oversee product inspections, testing, analysis, and quality validation activities throughout production.
  • Review engineering and design documentation to ensure compliance with customer specifications, company requirements, vendor quality manuals, and applicable quality standards.
  • Represent the organization during customer audits, site visits, quality reviews, and technical presentations.
  • Review quality data to ensure compliance with company policies, procedures, and regulatory requirements.
  • Communicate significant quality issues, risks, and improvement initiatives to senior leadership.
  • Prepare and present quality metrics, technical reports, and program updates to management.
  • Direct and supervise quality inspectors and quality personnel responsible for inspection and testing activities.
  • Maintain current knowledge of applicable government regulations, manufacturing quality standards, and industry best practices.
  • Develop and implement quality training programs in collaboration with department managers.
  • Utilize the PLEX ERP system to support quality management processes, reporting, and operational improvements.

Qualifications:
  • U.S. Citizenship is required by Federal Law
  • Bachelor's degree in Engineering, Business, Management, or a related field from an accredited four-year college or university.
  • Minimum of 8 years of experience in Quality Assurance, Quality Engineering, Quality Management, or a related manufacturing quality role.
  • Minimum of 2 years of leadership or management experience supervising quality personnel.
  • Experience developing and managing Quality Assurance and Quality Control programs within a manufacturing environment.
  • Experience leading Corrective and Preventive Action (CAPA) processes and continuous improvement initiatives.
  • Knowledge of quality inspection methods, testing procedures, quality management systems, and manufacturing quality processes.
  • Experience analyzing quality metrics and utilizing Key Performance Indicators (KPIs) to drive process improvements.
  • Working knowledge of government regulations, ISO standards, and industry quality requirements.
  • Proficiency using the PLEX ERP system.
  • Experience conducting customer audits, quality reviews, and supplier quality documentation assessments.
  • Must successfully complete company-required background screening, employment verification, reference checks, and controlled substance testing.

Preferred Qualifications:
  • Additional manufacturing quality certifications or industry-recognized quality credentials (such as ASQ certifications).
  • Experience leading quality improvement initiatives within automotive or industrial manufacturing environments.
  • Advanced knowledge of manufacturing quality systems, supplier quality management, and process improvement methodologies.

Moseley Technical Services, Inc. is an AA/EEO/Veterans/Disabled Employer
What to Expect
Moseley Technical Services, Inc. (Moseley) was incorporated in 1994 to provide engineering and professional services to the aerospace/defense, manufacturing, government, and commercial industries. Our Mission is to deliver superior service to our customers and employees. We have achieved our vision by building long-term relationships with customers and employees through integrity, transparency, and appreciation.
  • To apply, send a resume to: resumes@moseleytechnical.com
  • For more active job openings: Careers at Moseley Technical
  • For more information about us: Moseley Technical - Mission and Values!

"We stand by our 30-year-old commitment of "World Class Service. World Class Company."
Moseley Technical Services logo

About Moseley Technical Services

Sourced by ZipRecruiter

Moseley Technical Services, headquartered in Huntsville, AL, US, is a renowned player in the engineering services industry. They provide a diverse array of services, primarily focused on staffing and recruiting for various technical industries including aerospace, defense, and information technology. Incepted in 1995, this veteran-owned company prides itself on its strong commitment to its customers’ missions and to its employees.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Huntsville, AL, US

Year founded

1994

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