ZipRecruiter

Log In

1

Technical Service Manager Jobs in Indiana (NOW HIRING)

Altorfer CAT

Service Manager, Hvy

Hammond, IN · On-site

$85K - $100K/yr

Experienced, safety minded, team leader to manage the Heavy Equipment Service Department. Managing ... Promote safety in the workplace and help lead technical and professional development. * Perform ...

Altorfer CAT

Service Manager, Hvy

Hammond, IN · On-site

$85K - $100K/yr

Experienced, safety minded, team leader to manage the Heavy Equipment Service Department. Managing ... Promote safety in the workplace and help lead technical and professional development. * Perform ...

Altorfer CAT

Service Manager, Hvy

Hammond, IN · On-site

$85K - $100K/yr

Experienced, safety minded, team leader to manage the Heavy Equipment Service Department. Managing ... Promote safety in the workplace and help lead technical and professional development. * Perform ...

previous page

Showing results 41-60

All JobsTechnical Service JobsTechnical Service Manager JobsTechnical Service Manager Jobs in Indiana

Technical Service Manager information

See Indiana salary details

$59.5K

$111.8K

How much do technical service manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for technical service manager in Indiana is $107,725.00, according to ZipRecruiter salary data. Most workers in this role earn between $110,400.00 and $110,900.00 per year, depending on experience, location, and employer.

What is a technical service manager?

A Technical Service Manager is a professional responsible for overseeing technical support teams and ensuring that customer service requests and technical issues are resolved efficiently. They act as the bridge between customers and technical staff, helping to diagnose problems, implement solutions, and maintain high service standards. Technical Service Managers also coordinate training, manage service contracts, and work to improve processes for better client satisfaction. Their role is crucial in organizations that rely on technology to deliver products or services, as they ensure smooth operations and ongoing support.

What are the key skills and qualifications needed to thrive as a technical service manager?

To thrive as a Technical Service Manager, you need strong technical expertise in your industry, experience in service management, and often a relevant degree such as in engineering or information technology. Familiarity with customer relationship management (CRM) systems, IT service management (ITSM) tools like ServiceNow, and certifications such as ITIL are typically required. Leadership, problem-solving, and effective communication are crucial soft skills for managing teams and client expectations. These skills and qualifications are essential for delivering high-quality technical support, maintaining customer satisfaction, and driving continuous service improvement.

What are some common challenges a technical service manager faces when balancing customer expectations with technical limitations?

Technical Service Managers often encounter situations where customer demands exceed what is technically feasible within current resources or timelines. Balancing these expectations requires strong communication skills to set realistic goals, as well as a deep understanding of both the product and the customer’s needs. They must work closely with engineering, support, and sales teams to find workable solutions and ensure transparency throughout the process. Successfully navigating these challenges is key to maintaining client satisfaction and fostering long-term business relationships.

What is the difference between Technical Service Manager vs Service Engineer?

AspectTechnical Service ManagerService Engineer
CredentialsTypically requires a bachelor's degree in engineering or related field; certifications like PMP or technical certifications are commonUsually holds a technical diploma or associate degree; certifications depend on industry, such as HVAC or IT certifications
Work EnvironmentLeads teams, manages client relationships, oversees service operations, often in office and field settingsPerforms hands-on technical work, troubleshooting, and repairs, primarily in the field or on-site
Employer & Industry UsageUsed in manufacturing, IT, HVAC, and industrial sectors for service management rolesCommon in technical, industrial, and engineering sectors for field service roles

The Technical Service Manager focuses on overseeing service teams, managing client relationships, and ensuring service quality. In contrast, the Service Engineer performs direct technical work, troubleshooting, and repairs. Both roles require technical knowledge, but the manager role emphasizes leadership and coordination, while the engineer role emphasizes hands-on technical skills.

How much does a technical service manager make in the US?

A technical service manager in the US typically earns between $70,000 and $120,000 annually, depending on experience, industry, and location. Salaries can vary based on certifications, technical skills, and the size of the organization.

What does a technical service manager do?

A technical service manager oversees technical support and service operations within an organization, ensuring customer issues are resolved efficiently. They coordinate between technical teams and clients, manage service delivery, and often utilize tools like ticketing systems, while requiring strong communication and technical skills. The role may also involve training staff and maintaining service quality standards.

What are the most commonly searched types of Technical Service jobs in Indiana?

The most popular types of Technical Service jobs in Indiana are:

What cities in Indiana are hiring for Technical Service Manager jobs?

Cities in Indiana with the most Technical Service Manager job openings:

Technical Service Manager jobs near you
Infographic showing various Technical Service Manager job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $107,725 per year, or $51.8 per hour.

Technical Services Representative

Indianapolis, IN • On-site

Triumvirate Environmental
Environmental Consulting Services • 1 - 5K employees
Learn more about Triumvirate Environmentalexternal

Full-time

Medical, Dental, Vision, Retirement

Re-posted 15 hours ago

Triumvirate Environmental rating

5.8

Company rating: 5.8 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

Technical Services Representative

Triumvirate Environmental, one of the largest environmental services firms in North America, is seeking a Technical Services Representative for our Indianapolis, IN office.

This highly motivated individual will be responsible for delivering operational and administrative excellence to support our sales and technical services teams-ensuring that every customer interaction is efficient, accurate, and leaves a lasting impression.

Triumvirate Environmental provides leading organizations in the higher education, life sciences, healthcare, and advanced manufacturing sectors with diverse services and expertise to assist them with compliance management. At Triumvirate Environmental, we strive to WOW both our employees and our customers. Our unique culture fosters growth, development, education, and creativity.

This position reports to the Technical Services Manager. This role is onsite and is based out of our Indianapolis office. 

Essential responsibilities:

  • Coordinate jobs with customers and prepare appropriate paperwork, including the paperwork associate with our trucking process and associated weights
  • Create and distribute invoices with quotes for services, such as lab packs, lab moves, and others
  • Field incoming calls from prospective and existing customers as needed. Satisfying customer needs may involve a direct response from information and knowledge already possessed, obtaining information for response, or directing customer to someone capable of responding
  • Assist Sales and Technical Services staff with job scopes and the coordination of bids, proposals, and quotations
  • Assist Sales team with administrative tasks related to maintaining and growing customer base, including customized waste profiling and shipment report generation
  • Organize and control all job folders and customer master files. This includes ensuring all paperwork is filed properly, and retrieving files for job costing purposes
  • Provide Quality Control by contacting customers, post-service, to conduct surveys
  • Attend all sales meetings and other necessary meetings
  • Provide technical support to Inside and Outside Sales representatives and customers
  • Assist with the approval of OSS, lab pack, and other job folders
  • Order and maintain inventory of office supplies
  • Track some office budgetary items
  • All other duties as assigned 

Basic qualifications:

  • Bachelors degree in Environmental Science or industry related experience
  • Ability to work as a team player
  • Determination/eagerness to learn about the environmental health & safety field
  • Creativity in solving unique problems
  • Leadership experience/potential
  • Strong communication, analytical, technical, and organizational skills
  • Intermediate skills with Microsoft Office products (Word, Excel, Outlook, and PowerPoint)
  • Must be eligible to work in the United States without future sponsorship 
  • Must have a reliable form of transportation 
  • Must have at least 2-3 years of working experience

#LI-Onsite 

Besides Health, Dental and Vision Insurance, we contribute to a 401k, offer a generous tuition reimbursement program, TONS of safety training for some positions with opportunities for external trainings and certifications, Mentorship & Career Succession Planning, Relocation Opportunities, Auto/Home insurance discounts, pet assistance discount plans, discounted movie passes & more!   

To learn more about our business, culture, and the exciting work that we are doing in the industry, find us on LinkedIn, Instagram (@triumvirateenvironmental), or our website!  

Triumvirate Environmental is committed to a diverse and inclusive workplace. As an Equal Opportunity Employer (EOE), Triumvirate does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Individuals with Disabilities and Protected Veterans are encouraged to apply. 

 If you have a disability and need accommodation during the application and hiring process, please contact us at https://www.triumvirate.com/contact or call us at 888-834-9697.  The requirements listed above are representative of the knowledge, skill, and/or ability required. To view our California Privacy Notice and Policy, click here. 

What Triumvirate Environmental employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply