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Technical Service Manager Jobs in Indiana (NOW HIRING)

Lakeside Recruiting Solutions

Service Manager

Kokomo, IN · On-site

$90K - $130K/yr

Work closely with engineering, technical support, and product teams at our parent company in Italy ... Manage service budgets, cost control, and revenue opportunities (spare parts, service contracts)

Welbilt

Tech Service Specialist V (50949)

Fort Wayne, IN · On-site

$23.75 - $32/hr

Reporting directly to the Manager, Technical Service, this position is based in Fort Wayne, IN. Locations & Eligibility This position is open to candidates who are authorized to work and reside in ...

Welbilt

Tech Service Specialist V (50949)

Fort Wayne, IN · On-site

$25.75 - $34.75/hr

Reporting directly to the Manager, Technical Service, this position is based in Fort Wayne, IN. This position is open to candidates who are authorized to work and reside in the following states:

Welbilt

Tech Service Specialist V (50949)

Fort Wayne, IN · On-site

$25.75 - $34.75/hr

Reporting directly to the Manager, Technical Service, this position is based in Fort Wayne, IN. This position is open to candidates who are authorized to work and reside in the following states:

M&K Truck Centers

Service Manager

Muncie, IN · On-site

$85K - $105K/yr

The Service Manager runs an efficient and profitable service department through productive staffing ... Facilitates and/or conducts technical training and sends employees to appropriate training schools ...

Jack Doheny Company

Service Manager

Whitestown, IN · On-site

$85K - $120K/hr

Service Operations * Manage daily shop and field service operations, including equipment ... Assign work, monitor performance, and provide technical guidance to ensure quality workmanship.

John Jones Ford of Salem

Service Manager

Salem, IN · On-site

We are seeking an experienced Automotive Service Manager to lead our growing service department ... Technical automotive knowledge * Demonstrated ability to manage others * Organized and friendly ...

John Jones Ford of Salem

Service Manager

Salem, IN · On-site

We are seeking an experienced Automotive Service Manager to lead our growing service department ... Technical automotive knowledge * Demonstrated ability to manage others * Organized and friendly ...

John Jones Ford of Salem

Service Manager

Salem, IN · On-site

We are seeking an experienced Automotive Service Manager to lead our growing service department ... Technical automotive knowledge * Demonstrated ability to manage others * Organized and friendly ...

Atlas Machine and Supply

SERVICE MANAGER

Indianapolis, IN · On-site

$80K - $95K/yr

SERVICE MANAGER Full Time Management INDIANAPOLIS Indianapolis, IN, US 16 days ago Requisition ID ... technical customer calls and review work scopes for accuracy. * Develop and implement timely ...

Bridgestone Americas, Inc

Service Manager

Mishawaka, IN · On-site

$19.57 - $29.36/hr

High School Diploma or equivalent. * 4 years of auto service technical experience. * 1 year of service manager or service writer experience. * Problem solving - customer complaints. * Aptitude to ...

Bridgestone Americas, Inc.

Service Manager

Mishawaka, IN · On-site

$19.57 - $29.36/hr

High School Diploma or equivalent. * 4 years of auto service technical experience. * 1 year of service manager or service writer experience. * Problem solving - customer complaints. * Aptitude to ...

PermaTreat Inc.

Service Manager

Merrillville, IN · On-site

$60K - $70K/yr

Our Service Manager is a "pro" at protecting homes and businesses and knows how to train and ... You understand the balance between technical acumen and soft skills--like empathy and integrity ...

Bridgestone

Service Manager

Mishawaka, IN · On-site

$19.57 - $29.36/hr

High School Diploma or equivalent. * 4 years of auto service technical experience. * 1 year of service manager or service writer experience. * Problem solving - customer complaints. * Aptitude to ...

Bridgestone Americas, Inc

$19.57 - $29.36/hr

High School Diploma or equivalent. * 4 years of auto service technical experience. * 1 year of service manager or service writer experience. * Problem solving - customer complaints. * Aptitude to ...

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All JobsTechnical Service JobsTechnical Service Manager JobsTechnical Service Manager Jobs in Indiana

Technical Service Manager information

See Indiana salary details

$59.5K

$111.8K

How much do technical service manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for technical service manager in Indiana is $107,725.00, according to ZipRecruiter salary data. Most workers in this role earn between $110,400.00 and $110,900.00 per year, depending on experience, location, and employer.

What is a technical service manager?

A Technical Service Manager is a professional responsible for overseeing technical support teams and ensuring that customer service requests and technical issues are resolved efficiently. They act as the bridge between customers and technical staff, helping to diagnose problems, implement solutions, and maintain high service standards. Technical Service Managers also coordinate training, manage service contracts, and work to improve processes for better client satisfaction. Their role is crucial in organizations that rely on technology to deliver products or services, as they ensure smooth operations and ongoing support.

What are the key skills and qualifications needed to thrive as a technical service manager?

To thrive as a Technical Service Manager, you need strong technical expertise in your industry, experience in service management, and often a relevant degree such as in engineering or information technology. Familiarity with customer relationship management (CRM) systems, IT service management (ITSM) tools like ServiceNow, and certifications such as ITIL are typically required. Leadership, problem-solving, and effective communication are crucial soft skills for managing teams and client expectations. These skills and qualifications are essential for delivering high-quality technical support, maintaining customer satisfaction, and driving continuous service improvement.

What are some common challenges a technical service manager faces when balancing customer expectations with technical limitations?

Technical Service Managers often encounter situations where customer demands exceed what is technically feasible within current resources or timelines. Balancing these expectations requires strong communication skills to set realistic goals, as well as a deep understanding of both the product and the customer’s needs. They must work closely with engineering, support, and sales teams to find workable solutions and ensure transparency throughout the process. Successfully navigating these challenges is key to maintaining client satisfaction and fostering long-term business relationships.

What is the difference between Technical Service Manager vs Service Engineer?

AspectTechnical Service ManagerService Engineer
CredentialsTypically requires a bachelor's degree in engineering or related field; certifications like PMP or technical certifications are commonUsually holds a technical diploma or associate degree; certifications depend on industry, such as HVAC or IT certifications
Work EnvironmentLeads teams, manages client relationships, oversees service operations, often in office and field settingsPerforms hands-on technical work, troubleshooting, and repairs, primarily in the field or on-site
Employer & Industry UsageUsed in manufacturing, IT, HVAC, and industrial sectors for service management rolesCommon in technical, industrial, and engineering sectors for field service roles

The Technical Service Manager focuses on overseeing service teams, managing client relationships, and ensuring service quality. In contrast, the Service Engineer performs direct technical work, troubleshooting, and repairs. Both roles require technical knowledge, but the manager role emphasizes leadership and coordination, while the engineer role emphasizes hands-on technical skills.

How much does a technical service manager make in the US?

A technical service manager in the US typically earns between $70,000 and $120,000 annually, depending on experience, industry, and location. Salaries can vary based on certifications, technical skills, and the size of the organization.

What does a technical service manager do?

A technical service manager oversees technical support and service operations within an organization, ensuring customer issues are resolved efficiently. They coordinate between technical teams and clients, manage service delivery, and often utilize tools like ticketing systems, while requiring strong communication and technical skills. The role may also involve training staff and maintaining service quality standards.

What are the most commonly searched types of Technical Service jobs in Indiana?

The most popular types of Technical Service jobs in Indiana are:

What cities in Indiana are hiring for Technical Service Manager jobs?

Cities in Indiana with the most Technical Service Manager job openings:

Technical Service Manager jobs near you
Infographic showing various Technical Service Manager job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $107,725 per year, or $51.8 per hour.

District Service Manager

Fishers, IN • On-site

Securitas Technology
Investigation and Physical Security Services • 1 - 5K employees
Learn more about Securitas Technologyexternal

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This job post has expired today. Applications are no longer accepted.

Securitas Technology rating

7.3

Company rating: 7.3 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

Job description


As the Electronic Security District Service Manager for Securitas Technology, you will work as a member of the service business team and provide leadership to a technician workforce of 35 + associates. You will manage demanding day-to-day service operational issues in the delivery of quality solutions to our customers. 


Hire and develop capabilities of service technicians and sub-contractors while managing and controlling performance and labor costs. Increase and maintain service contract base and drive Time and Material revenue through customer visitations, account strategy development, and improve overall customer satisfaction. You must also ensure technical performance metrics and quality goals are met or exceeded while implementing and monitoring key processes established by the team. You will have direct responsibility for revenue generation and an operating budget. 


Some essential functions of this position include: 

  • Assure customer satisfaction levels for service and security systems are met or exceeded throughout assigned territory.
  • Manage the performance of the workforce to meet or exceed customer satisfaction expectations. 
  • Manage overtime, direct labor costs, billed work and parts inventories to meet financial goals. 
  • Maintain proper staffing levels by recruiting and hiring competent individuals necessary to accomplish team goals. 
  • Develop capabilities of the workforce assigned within the team territory to ensure they are trained, productive and proficient to meet or exceed our customer's needs. 
  • Responsible for retention and growth of revenue and profit for the Business Team. 
  • Ensure compliance to corporate policies and procedures regarding safety including OSHA, as well as, the safeguarding of proprietary and confidential information and protection and control of corporate assets (i.e. buildings, inventories, vehicles, etc.). 
  • Provide workforce the resources to fulfill their responsibilities. 
  • Ensure workforce properly maintains vehicles. 
  • Responsible to implement and maintain quality systems within the team territory. 
  • Schedule and meet with customers to ensure customer satisfaction levels are being met or exceeded. 
  • Participate with Sales, Systems, and Service and Support associates at various levels to develop account strategies and action plans that contribute to the overall success of the Business Team. 
  • Effectively function within and support a Team based environment. 
  • Work with remote Workforce cell teams to insure development in team concepts 

Job Requirements: 

  • Minimum of a Bachelor's Degree in Engineering, Systems, Marketing, Business Administration or Management, or equivalent experience.
  • 5+ years of Electronic Security industry technical service/installation experience

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