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Technical Service Coordinator Jobs in Indiana (NOW HIRING)

State of Indiana

Service Coordinator

Muncie, IN · On-site

$47K/yr

Service Coordinator Date Posted: Aug 4, 2026 Requisition ID: 481463 Location: Muncie, IN, US, 47304 ... Act as technical consultant to stakeholders to clarify and interpret policies and procedures.

State of Indiana

Service Coordinator

Muncie, IN

$47K/yr

The Bureau of Developmental Disability Services - Service Coordinator monitors BDDS placements ... Act as technical consultant to stakeholders to clarify and interpret policies and procedures.

State of Indiana

Service Coordinator

Muncie, IN · On-site

$47K/yr

The Bureau of Developmental Disability Services - Service Coordinator monitors BDDS placements ... Act as technical consultant to stakeholders to clarify and interpret policies and procedures.

CTB

Chore-Time Area Technical Service Manager

Milford, IN · On-site

$93K - $93K/yr

Technical service troubleshooting, public relations, planning, coordinating * Certification(s): * Functional Skills: Customer service and public relations experience a plus; strong organization ...

CTB

Chore-Time Area Technical Service Manager

Milford, IN · On-site

$93K - $93K/yr

Technical service troubleshooting, public relations, planning, coordinating * Certification(s): * Functional Skills: Customer service and public relations experience a plus; strong organization ...

Daikin Applied

Service Coordinator II

Indianapolis, IN · On-site

$28.61 - $47/hr

Daikin Applied is seeking a Service Coordinator II . You will have the ability to make an impact ... Handle customer inquiries and routes questions of technical nature to the appropriate resource

Daikinapplied

Service Coordinator II

Indianapolis, IN · On-site

$28.61 - $47/hr

Daikin Applied is seeking a Service Coordinator II . You will have the ability to make an impact ... Handle customer inquiries and routes questions of technical nature to the appropriate resource

Daikin Applied

Service Coordinator II

Indianapolis, IN · On-site

$28.61 - $47/hr

Daikin Applied is seeking a Service Coordinator II . You will have the ability to make an impact ... Handle customer inquiries and routes questions of technical nature to the appropriate resource

Welbilt

Tech Service Specialist V (50949)

Fort Wayne, IN · On-site

$25.75 - $34.75/hr

Support issue ownership through resolution, coordinating with internal and external partners. Collaboration & Continuous Improvement * Work cross-functionally with Technical Service leadership ...

Welbilt

Tech Service Specialist V (50949)

Fort Wayne, IN · On-site

$25.75 - $34.75/hr

Support issue ownership through resolution, coordinating with internal and external partners. Collaboration & Continuous Improvement * Work cross-functionally with Technical Service leadership ...

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Technical Service Coordinator information

What is the difference between Technical Service Coordinator vs Technical Support Specialist?

AspectTechnical Service CoordinatorTechnical Support Specialist
CredentialsTypically requires technical certifications or relevant experienceOften requires similar certifications or technical knowledge
Work EnvironmentCoordinates service activities, liaises with clients and techniciansProvides direct technical assistance to users, often via phone or remote support
Employer & Industry UsageUsed in service-oriented industries like manufacturing, HVAC, or ITCommon in IT, electronics, and software industries

While both roles involve technical knowledge, the Technical Service Coordinator focuses on coordinating service operations and client communication, whereas the Technical Support Specialist provides direct technical assistance to end-users. The roles often overlap in certifications and industry settings but differ in daily responsibilities.

What is a technical service coordinator?

A technical service coordinator is a professional responsible for managing and supporting technical services, often acting as a liaison between clients and technical teams. They coordinate service delivery, troubleshoot issues, and ensure customer satisfaction, typically requiring strong communication skills and technical knowledge of relevant tools or systems.

What are the most commonly searched types of Technical Service jobs in Indiana?

The most popular types of Technical Service jobs in Indiana are:

What cities in Indiana are hiring for Technical Service Coordinator jobs?

Cities in Indiana with the most Technical Service Coordinator job openings:

Technical Service Coordinator jobs near you

Service Coordinator

Bytecafe Consulting, Inc.

Indianapolis, IN • On-site

$19 - $24/hr

Full-time

Re-posted 22 days ago

Job description

Job Description

The Service Coordinator is responsible for attaining maximum utilization of internal and field technical resources through daily dispatch of service requests.

Essential Duties and Responsibilities:
The Service Coordinator position is a key contributor in the success of ensuring client satisfaction.  This is achieved by proper follow thru proper triaging and managing of service requests and helping in managing client expectations.

  • Act as the single point of contact to the customer for all types of service requests
  • Coordination of all IT support groups to ensure maximum utilization of billable resources
  • Pre-process service requests as they arrive through email, manual entry, or direct customer input
  • Schedule internal and field technical resources
  • Monitor resource schedules to ensure prompt time entry on service requests
  • Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages


Knowledge, Skills, and/or Abilities Required:  

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Basic computer and operating system knowledge
  • Ability to work on multiple priorities and/or projects simultaneously.
  • Excellent listening and communications skills, both verbal and written.
  • Strong customer relationship skills.
  • Organized, detail oriented and self-motivated.
  • Strong computer skills and the ability to effectively communicate through e-mail.
  • Ability to remain in contact with the client thru the completion of the incident.
  • Basic problem-solving abilities and ability to meet reasonable deadlines.
  • Ability to build positive and collaborative relationships.
  • Willingness to develop professionally.
  • Ability to work with little supervision and manage a team

Expected Outcomes:

  • Improve customer service, perception, and satisfaction
  • Quickly respond to customer requests
  • Ability to work in a team and communicate effectively
  • Improve usage and increase productivity of IT support resources
  • Escalate service requests that cannot be scheduled within agreed service levels
  • Report the utilization of IT Support resources and successful completion of service requests to the Service Desk Manager
  • Responsible for entering time and expenses as it occurs
  • Ensure detailed service tickets are maintained for each service request
  • Success in the Service Coordinator position will be based on your ability to meet or exceed our client's expectations in ensuring their incidents are completed to their satisfaction
  • This position will be graded on the thoroughness of the information they obtain from the client, feedback from the technical support team and the satisfaction of our clients
Qualifications

Educational/Vocational/Previous Experience Recommendations:

  • Ability to type 30+ WPM (words per minute)
  • 1+ years' experience in Customer Services is required.
Additional Information

Working Conditions:

  • Normal professional, office environment.

The statements above are intended to describe the general nature and level of work being performed by people assigned to this job. Other duties may be assigned as needed.

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