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Technical Service Manager Jobs in Indiana (NOW HIRING)

Bridgestone Americas, Inc.

Service Manager

Mishawaka, IN · On-site

$19.57 - $29.36/hr

High School Diploma or equivalent. * 4 years of auto service technical experience. * 1 year of service manager or service writer experience. * Problem solving - customer complaints. * Aptitude to ...

New

Rentokil

Technical Account Manager, US Pest

Indianapolis, IN · On-site +1

$85K - $111K/yr

... technical account management for Rentokil's portfolio of top tier customers. You will act as a ... Proactively monitors service performance against KPIs, problem solves with operational leaders and ...

New

Altorfer CAT

Service Manager, Hvy

Hammond, IN

$85K - $100K/yr

Experienced, safety minded, team leader to manage the Heavy Equipment Service Department. Managing ... Promote safety in the workplace and help lead technical and professional development. * Perform ...

Altorfer CAT

Service Manager, Hvy

Hammond, IN · On-site

$85K - $100K/yr

Experienced, safety minded, team leader to manage the Heavy Equipment Service Department. Managing ... Promote safety in the workplace and help lead technical and professional development. * Perform ...

Altorfer CAT

Service Manager, Hvy

Hammond, IN · On-site

$85K - $100K/yr

Experienced, safety minded, team leader to manage the Heavy Equipment Service Department. Managing ... Promote safety in the workplace and help lead technical and professional development. * Perform ...

Autocar, LLC

WM Service Manager

Hagerstown, IN

The WM Service Manager serves as the primary liaison between the OEM and assigned waste management ... Technical aptitude in heavy-duty vehicles and systems * Excellent problem-solving and root cause ...

GVW Group, LLC

WM Service Manager

Hagerstown, IN

The WM Service Manager serves as the primary liaison between the OEM and assigned waste management ... Technical aptitude in heavy-duty vehicles and systems * Excellent problem-solving and root cause ...

Autocar, LLC

WM Service Manager

Hagerstown, IN

The WM Service Manager serves as the primary liaison between the OEM and assigned waste management ... Technical aptitude in heavy-duty vehicles and systems * Excellent problem-solving and root cause ...

Autocar, LLC

WM Service Manager

Hagerstown, IN · On-site +1

The WM Service Manager serves as the primary liaison between the OEM and assigned waste management ... Technical aptitude in heavy-duty vehicles and systems * Excellent problem-solving and root cause ...

Autocar, LLC

WM Service Manager

Hagerstown, IN · On-site

The WM Service Manager serves as the primary liaison between the OEM and assigned waste management ... Technical aptitude in heavy-duty vehicles and systems * Excellent problem-solving and root cause ...

Autocar, LLC

WM Service Manager

Hagerstown, IN · On-site

The WM Service Manager serves as the primary liaison between the OEM and assigned waste management ... Technical aptitude in heavy-duty vehicles and systems * Excellent problem-solving and root cause ...

LHH US

Plumbing Service Manager

Indianapolis, IN

$130K - $150K/yr

Technical proficiency with service management and reporting systems preferred * ***Must be authorized to work in the U.S. without employer sponsorship.*** If you or someone in your network fit this ...

LHH US

Plumbing Service Manager

Indianapolis, IN

$130K - $150K/yr

Technical proficiency with service management and reporting systems preferred * ***Must be authorized to work in the U.S. without employer sponsorship.*** If you or someone in your network fit this ...

Fortive

Field Service Engineer

Fort Wayne, IN · On-site +1

You'll be the technical expert on-site, solving complex problems, maintaining critical systems, and ... Manage all responsibilities of primary territory, including compliance and documentation ...

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All JobsTechnical Service JobsTechnical Service Manager JobsTechnical Service Manager Jobs in Indiana

Technical Service Manager information

See Indiana salary details

$59.5K

$111.8K

How much do technical service manager jobs pay per year?

As of Jul 13, 2026, the average yearly pay for technical service manager in Indiana is $107,725.00, according to ZipRecruiter salary data. Most workers in this role earn between $110,400.00 and $110,900.00 per year, depending on experience, location, and employer.

What is a Technical Service Manager?

A Technical Service Manager is a professional responsible for overseeing technical support teams and ensuring that customer service requests and technical issues are resolved efficiently. They act as the bridge between customers and technical staff, helping to diagnose problems, implement solutions, and maintain high service standards. Technical Service Managers also coordinate training, manage service contracts, and work to improve processes for better client satisfaction. Their role is crucial in organizations that rely on technology to deliver products or services, as they ensure smooth operations and ongoing support.

What are the key skills and qualifications needed to thrive as a Technical Service Manager, and why are they important?

To thrive as a Technical Service Manager, you need strong technical expertise in your industry, experience in service management, and often a relevant degree such as in engineering or information technology. Familiarity with customer relationship management (CRM) systems, IT service management (ITSM) tools like ServiceNow, and certifications such as ITIL are typically required. Leadership, problem-solving, and effective communication are crucial soft skills for managing teams and client expectations. These skills and qualifications are essential for delivering high-quality technical support, maintaining customer satisfaction, and driving continuous service improvement.

What does a technical service manager do?

A technical service manager oversees technical support and service operations within an organization, ensuring customer issues are resolved efficiently. They coordinate between technical teams and clients, manage service delivery, and often require knowledge of technical systems, troubleshooting skills, and leadership abilities.

What is the difference between Technical Service Manager vs Service Engineer?

AspectTechnical Service ManagerService Engineer
CredentialsTypically requires a bachelor's degree in engineering or related field; certifications like PMP or technical certifications are commonUsually holds a technical diploma or associate degree; certifications depend on industry, such as HVAC or IT certifications
Work EnvironmentLeads teams, manages client relationships, oversees service operations, often in office and field settingsPerforms hands-on technical work, troubleshooting, and repairs, primarily in the field or on-site
Employer & Industry UsageUsed in manufacturing, IT, HVAC, and industrial sectors for service management rolesCommon in technical, industrial, and engineering sectors for field service roles

The Technical Service Manager focuses on overseeing service teams, managing client relationships, and ensuring service quality. In contrast, the Service Engineer performs direct technical work, troubleshooting, and repairs. Both roles require technical knowledge, but the manager role emphasizes leadership and coordination, while the engineer role emphasizes hands-on technical skills.

What engineering jobs pay $500,000?

Engineering roles such as senior petroleum engineers, aerospace engineers, and engineering directors can earn $500,000 or more annually, especially with extensive experience, advanced certifications, and leadership responsibilities. High-paying positions often require specialized skills, management experience, and work in industries like oil and gas, aerospace, or technology.

How much do technical support managers make in the US?

Technical Service Managers in the US typically earn an average salary ranging from $70,000 to $120,000 annually, depending on experience, industry, and location. They often oversee technical support teams, manage service delivery, and require strong technical and leadership skills.

What are some common challenges a Technical Service Manager faces when balancing customer expectations with technical limitations?

Technical Service Managers often encounter situations where customer demands exceed what is technically feasible within current resources or timelines. Balancing these expectations requires strong communication skills to set realistic goals, as well as a deep understanding of both the product and the customer’s needs. They must work closely with engineering, support, and sales teams to find workable solutions and ensure transparency throughout the process. Successfully navigating these challenges is key to maintaining client satisfaction and fostering long-term business relationships.

What does a technical manager do?

A Technical Service Manager oversees technical support and service operations within an organization, ensuring customer issues are resolved efficiently. They coordinate between technical teams, manage service delivery, and often require technical expertise, certifications, and strong communication skills to meet service standards and improve client satisfaction.
What are the most commonly searched types of Technical Service jobs in Indiana? The most popular types of Technical Service jobs in Indiana are:
What cities in Indiana are hiring for Technical Service Manager jobs? Cities in Indiana with the most Technical Service Manager job openings:
Technical Service Manager jobs near you
Infographic showing various Technical Service Manager job openings in Indiana as of July 2026, with employment types broken down into 82% Full Time, 16% Part Time, 1% Temporary, and 1% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $107,725 per year, or $51.8 per hour.
Service Manager

Service Manager

Bridgestone Americas, Inc.

Mishawaka, IN • On-site

$19.57 - $29.36/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

New

Bridgestone Americas rating

7.3

Company rating: 7.3 out of 10

Based on 129 frontline employees who took The Breakroom Quiz

313th of 527 rated manufacturers

Job description

Company Overview
Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to Serve Society with Superior Quality. We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need.
Job Category
Retail
Position Summary
Combining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and customers. You'll also select, coach, lead, train and supervise vehicle technicians while assisting with the purchase of parts, materials and equipment.
Pay Range: $19.57 - $29.36
Bridgestone is committed to fair and lawful compensation practices. All employees receive pay that meets or exceeds the applicable minimum wage requirements.
Responsibilities
  • Assign and schedule work duties to auto service staff according to individual skill level.
  • Serve all automotive service needs of customers.
  • Oversee the hiring and training of an effective auto service team.
  • Ensure high teammate retention.
  • Maintain compliance with quality standards.
  • Ensure exceptional customer satisfaction and retention by effectively managing all aspects of customer interactions, including proactive communication, issue resolution, and follow-up.
  • Serve as the primary point of contact for customer inquiries, feedback, and concerns, utilizing strong interpersonal skills and automotive expertise to foster long-term relationships and loyalty.
  • Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company policies and standards. Use this expertise to enhance efficiency and ensure seamless store operations.
  • Drive sales through proactive customer interactions, thorough vehicle inspections, and facilitation of communication between the back and front of the shop.
  • Provide valuable insights to the front of the shop to facilitate product and service sales, optimizing revenue generation.

Minimum Qualifications
  • High School Diploma or equivalent.
  • 4 years of auto service technical experience.
  • 1 year of service manager or service writer experience.
  • Problem solving - customer complaints.
    • Aptitude to manage inventory, scheduling, equipment maintenance, etc.
  • Capacity to lead and coach others.
    • Teammate and customer/communication skills.
    • Ability to recruit and select technicians successfully according to store requirements.
  • Willingness to continue education and remain current in automotive repair issues.
  • Must have valid automotive driver's license at all times in order to test drive customer's vehicles.

PREFERRED QUALIFICATIONS
  • 2 year degree or equivalent.

OUR CREW KNOWS BENEFITS
  • Medical, Dental and Vision - Starting day 1 for all our teammates
  • Paid vacation and holidays
  • On-the-job training and company-funded ASE certifications
  • Flexible work schedule
  • 401(k) match
  • On demand pay (daily pay) program available

OUR VALUES GIVE BACK TO YOU
  • Professional Development: No matter where you're at in your career, we've got the resources to help you level up.
  • Community Involvement: We pride ourselves on working with our local communities and giving back where we can.
  • Integrity & Teamwork: Part of what makes our teams different is our drive to do things right, always, together.

At Bridgestone, you are Free to Be
We believe people can only provide superior service and quality to others when they bring their whole self to work. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of, because who you are is what we need.
What we offer
At Bridgestone, what really matters is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to "Serve Society with Superior Quality", for that, we offer you more than just a competitive compensation; we will provide you:
  • A supportive and engaging onboarding experience to ensure a smooth transition into our team.
  • The opportunity to develop and grow, through training and regular mentorship.
  • Corporate Social Responsibility activities.
  • A truly global, dynamic and challenging work environment.
  • Agility and work/life effectiveness and your long-term well-being.
  • A diverse and inclusive team.

Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.
Employment Eligibility
If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.

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