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Technical Service Assistant Jobs in Kansas (NOW HIRING)

NetApp

Technical Support Engineer

Wichita, KS · On-site

... and services. Key Responsibilities: * Provide advanced technical support to customers via phone ... Conduct training sessions and webinars for customers and internal teams. * Assist in the ...

Foley Equipment

Technical Training Instructor

Topeka, KS · On-site

Travel is required for training and/or to assist at other locations. Our Ideal Candidate: * Ability ... With a dedicated team of over 1,000 employees, we are committed to delivering exceptional service ...

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Technical Service Assistant information

What is the difference between Technical Service Assistant vs Customer Service Representative?

AspectTechnical Service AssistantCustomer Service Representative
Required CredentialsTechnical certifications or training, sometimes associate degreesHigh school diploma or equivalent, customer service training
Work EnvironmentTechnical support centers, on-site service, or client locationsCall centers, retail, or office settings
Employer & Industry UsageManufacturing, IT, electronics, and technical support sectorsRetail, telecommunications, banking, and service industries
Common Search & Comparison IntentTechnical skills, troubleshooting, product supportCustomer interaction, problem resolution, communication skills

The Technical Service Assistant typically focuses on technical troubleshooting, product support, and requires relevant certifications or technical training. In contrast, a Customer Service Representative emphasizes communication, customer interaction, and problem resolution in more general service settings. Both roles are essential in their industries but serve different functions based on technical expertise versus customer communication skills.

What does a technical service assistant do?

A technical service assistant provides technical support and troubleshooting for products or systems, often assisting customers or internal teams. They may handle equipment maintenance, install updates, and document service activities, typically using diagnostic tools and technical manuals.
What are the most commonly searched types of Technical Service jobs in Kansas? The most popular types of Technical Service jobs in Kansas are:
What cities in Kansas are hiring for Technical Service Assistant jobs? Cities in Kansas with the most Technical Service Assistant job openings:
Technical Service Assistant jobs near you

Standards Engineer III

Northwind Technical Services LLC

Sabetha, KS

Full-time

Re-posted 10 days ago

Job description

Standards Engineer III for NorthWind Technical Services LLC to report to our Sabetha, KS HQ loc but working at multiple unanticipated locs in USA. JOB SUMMARY: Research, develop, implement, teach & maintain software automation standards & best practices to ensure compliance, safety, & quality across projects. Ensure that standard programs & processes are maintained in a highly regulated & process-driven manner. JOB DUTIES: Standards development: Assist in creation & revision of software automation engineering standards, templates, & procedures; ensure alignment w/ industry best practices & regulatory requirements. Project development: create & revise software automation engineering applications; use software automation engineering standards to write PLC, HMI, & computer programs; test to validate proper functionality; provide feedback to the standards team based on results from use of team's standards & templates. Compliance monitoring: monitor adherence to established standards & evaluate effectiveness of implementation across projects. Technical support: provide technical support to project teams, address queries & offer solutions related to standards & compliance issues. Documentation: prep & maintain comprehensive documentation related to standards, templates, processes, & compliance activities. Training & Development: create training materials & conduct training sessions to educate staff on standards, best practices, & compliance requirements. Continuous improvement: Identify opportunities for process improvement & contribute to development of innovative solutions to enhance standards & practices. Occasional OT, weekend/holiday work to meet customer project commitments. May undergo background checks incl drug screen & motor vehicle record check. Must complete NorthWind Tier B Electrical safety training post-hire (training recurs annually). Little national travel may be involved to visit customer sites or for training. Travel not exceeding 60 days/year; length of single trip not exceeding 5-10 days. Must have Bachelor's in Engineering (Mechanical, Electrical, Computer) or other rel field; 4 years relevant software automation development experience; and required skills (3 years exp) in: programming and development following ISA-101 standards; Ladder Logic programming; and (1 year exp) in: field experience in controls and automation. Also requires Certifications: Rockwell Automation, Ignition Gold.

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