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Technical Representative Ii Jobs (NOW HIRING)

ChampionX

Technical Service Representative

Midland, TX · On-site

ChampionX has an immediate need for a Technical Representative II located in Midland, TX. If you are a strong operation professional with a proven track record of success working in oilfield, we ...

Rheem

Technical Support Representative II

Oxnard, CA · On-site

$44K - $66K/yr

The Technical Support Representative II provides advanced technical assistance to customers via phone and electronic communication. This role is responsible for diagnosing and resolving both ...

Rheem

Technical Support Representative II

Oxnard, CA · On-site

$44K - $66K/yr

The Technical Support Representative II provides advanced technical assistance to customers via phone and electronic communication. This role is responsible for diagnosing and resolving both ...

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Technical Representative Ii information

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How much do technical representative ii jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for technical representative ii in the United States is $26.32, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $31.25 per hour, depending on experience, location, and employer.

What are Technical Representative II positions?

Technical Representative II positions are roles within organizations where individuals provide advanced technical support, guidance, and solutions to customers or internal teams. They typically handle complex inquiries, troubleshoot technical problems, and may assist with installation, maintenance, or training related to specific products or services. This role often requires a strong technical background, excellent communication skills, and the ability to interpret and resolve issues efficiently. Technical Representative II professionals may also escalate unresolved issues to higher-level specialists and contribute to process improvements within the support team.

What is the difference between Technical Representative Ii vs Technical Support Specialist?

AspectTechnical Representative IiTechnical Support Specialist
Required CredentialsAssociate's degree or equivalent, certifications like CompTIA A+High school diploma or equivalent, certifications like CompTIA A+
Work EnvironmentField and office settings, client sites, technical troubleshootingCall centers, help desks, remote support
Employer & Industry UsageManufacturers, service providers, tech companiesIT firms, tech support companies, hardware vendors
Common Search & ComparisonTechnical Representative Ii vs Technical Support Specialist

The Technical Representative II and Technical Support Specialist roles often require similar certifications and work in technical environments. The main difference lies in their focus: Technical Representatives II typically engage in on-site client support and fieldwork, while Technical Support Specialists primarily provide remote assistance via phone or online. Both roles are essential in tech industries, but their day-to-day tasks and work settings differ slightly.

How does a Technical Representative II typically collaborate with engineering and customer support teams?

As a Technical Representative II, you will regularly act as a bridge between customers and internal technical teams, such as engineering and customer support. You’ll communicate customer needs, troubleshoot complex technical issues, and relay feedback or requirements to product engineers for resolution or enhancement. This role often involves participating in cross-functional meetings, coordinating with support staff to resolve escalated cases, and ensuring that solutions meet both technical standards and client expectations. Strong collaboration and communication skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a Technical Representative II, and why are they important?

To thrive as a Technical Representative II, you need strong technical troubleshooting abilities, in-depth product knowledge, and typically a relevant associate or bachelor's degree. Familiarity with CRM systems, help desk software, and industry-standard diagnostic tools is often required. Excellent communication, problem-solving skills, and the ability to remain patient under pressure set top performers apart. These skills and qualities are crucial for efficiently resolving complex customer issues and maintaining high levels of client satisfaction.
More about Technical Representative Ii jobs
What job categories do people searching Technical Representative Ii jobs look for? The top searched job categories for Technical Representative Ii jobs are:
Technical Representative Ii jobs near you
Infographic showing various Technical Representative Ii job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 83% Full Time, 13% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $54,746 per year, or $26.3 per hour.

Technical Solutions Rep-2

Futran Tech Solutions Pvt. Ltd.

Remote

Full-time

Posted 26 days ago

Job description

TCSC Technical Helpdesk Representative duties include problem recognition, research, isolation, resolution, and developing follow-up steps in support of IT systems that support vehicle programing.
We are currently WFH, but if we receive direction to return to the office we are located at 3000 University Drive, Auburn Hills, MI 48326
The TCSC Technical Representative is able to resolve less complex problems immediately, while more complex problems are escalated for resolution.
The successful candidate will be able to work the first and second shifts as well as occasional Saturday hours.
TCSC personnel must possess the following essential skills:
• Professional work history or training with a focus on IT or automotive systems
• Customer contact experience
• Self-motivated with a proactive approach to meeting and exceeding customer expectations.
• Computer hardware and software experience
• Knowledge of LAN/WAN IT infrastructure
• Ability to diagnose and repair PC hardware/ networking components
• Substantial problem-solving abilities
• Ability to work and thrive in a team environment
• Maintain a professional image at all times
• Exceptional communications and organizational Skills
• Dedication to excellent attendance

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