Job Summary:
Tessera Labs is redefining how enterprises modernize their most complex systems, and they are seeking a Technical Program Manager with deep ERP expertise. This role involves leading strategic customer implementations, ensuring successful integration of Tessera's AI solutions into complex enterprise environments.
Responsibilities:
• Own end-to-end delivery of multi-agent AI modernization programs, ensuring seamless integration with enterprise ERP ecosystems and surrounding business systems
• Leverage deep ERP and enterprise systems knowledge to anticipate technical friction points related to data structures, legacy customizations, integrations, and workflow orchestration
• Lead cross-functional delivery pods including Forward-Deployed Engineers, Data Engineers, and AI engineering teams through complex enterprise modernization initiatives
• Support modernization efforts spanning ERP, CRM, Finance, HRIS, and operational platforms
• Act as the primary technical interpreter between customer technical teams, business stakeholders, and Tessera’s AI/product organizations
• Lead discovery workshops to map complex system landscapes, business processes, data flows, and integration points to Tessera’s agentic AI capabilities
• Translate technical trade-offs and implementation plans to both executive stakeholders and technical delivery teams
• Facilitate alignment across enterprise architecture, IT operations, security, and business functions
• Drive Agile delivery within enterprise change management frameworks and modernization methodologies
• Anticipate risks related to legacy system remediation, data harmonization, integration dependencies, and business continuity
• Develop mitigation plans rooted in operational and technical realities
• Coordinate across multiple workstreams, vendors, and customer stakeholders to maintain delivery momentum
• Ensure all delivery activities meet enterprise standards for security, compliance, auditability, and operational governance
• Oversee technical prerequisites for integrations across enterprise platforms and cloud environments
• Partner with customer security and infrastructure teams to ensure successful deployments and operational readiness
• Serve as the primary technical operations contact during onboarding and implementation phases
• Manage technical escalations from customer IT and business teams, coordinating responses with engineering and product stakeholders
• Build trusted relationships with enterprise customers through strong communication, accountability, and delivery excellence
• Operate effectively in a fast-paced, high-growth environment with evolving priorities and ambiguous challenges
• Bring structure, clarity, and momentum to complex enterprise transformation programs
• Travel to customer sites for workshops, solution design sessions, and implementation oversight as needed
Qualifications:
Required:
• 4–6+ years of experience managing or leading technical delivery for ERP or enterprise transformation programs
• Strong understanding of enterprise business systems, integrations, data flows, and modernization challenges
• Experience working with one or more enterprise platforms such as SAP, Oracle, NetSuite, Workday, Salesforce, Microsoft Dynamics, Infor, or similar ecosystems
• Familiarity with enterprise architecture concepts, APIs, middleware, and cross-platform integrations
• Proven experience in technical program management or enterprise engineering delivery
• Demonstrated ability to manage large-scale, cross-functional implementations with significant technical complexity
• Experience working within enterprise IT environments and change management processes
• Ability to understand and explain technical concepts, system constraints, integration challenges, and data models to both engineering teams and business stakeholders
• Strong executive presence and stakeholder management capabilities
• Strong command of Agile methodologies and experience orchestrating complex delivery programs with multiple dependencies
• Exceptional organizational, risk management, and prioritization skills
Preferred:
• Experience working within a top-tier consulting or system integration environment (e.g., Accenture, Deloitte, PwC, EY, IBM, Capgemini) or leading enterprise modernization programs internally
• Experience delivering AI/ML-enabled programs or strong interest in LLMs, automation, and multi-agent AI orchestration
• Familiarity integrating ERP systems with adjacent enterprise platforms including CRM, HRIS, finance, analytics, middleware, and cloud infrastructure solutions
• PMP, Scrum Master, SAFe, ERP platform certifications, or related technical program certifications are a plus
Company:
Enterprise transformations shouldn't take years or cost fortunes. Founded in 2024, the company is headquartered in San Jose, California, US, , with a team of 51-200 employees. The company is currently Growth Stage.