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Technical Operations Manager Jobs in Remote, OR (NOW HIRING)

Lumen Technologies

Manager Operations

OR

$105K - $141K/yr

The Role The Manager, Operations leads a customer-facing Tier 2 technical support team responsible for delivering timely, high-quality resolution of activation and post-activation issues for Lumen ...

Lumen Technologies

Manager Network Operations

OR · Remote

$105K - $141K/yr

Manages technical workgroup to ensure operational performance standards are met to support Company and department performance objectives * Executes direction, goals, and priorities within Network ...

IGT

Technical Account Manager III

Sixes, OR · On-site

$94K - $110K/yr

Short Description The Technical Account Manager (TAM) serves as a post-sales technical liaison for ... s Experience managing large-scale or complex customer environments Strong executive communication ...

Lumen Technologies

Sr Technical Project Manager

OR

$103K - $142K/yr

The Sr Technical Project Manager drives structured multiworkstream engagement, manages presales ... Collaborate with Operations to align financial assumptions, contract terms, and delivery models.

Koerber

Technical Product Lead

OR

$156K - $181K/yr

This role partners closely with Product Management, Engineering, R&D, Operations, and Commercial ... The Technical Product Lead is accountable for what is built within their scope, ensuring alignment ...

New

Under Armour, Inc.

Technical Project Manager

OR · Hybrid

... operational maintenance and upgrades. You will work closely with and take direction from Technology PMO program managers and cross-functional teams across Regional Technology, SAP Applications ...

Under Armour

Technical Project Manager

OR · On-site +1

... operational maintenance and upgrades. You will work closely with and take direction from Technology PMO program managers and cross-functional teams across Regional Technology, SAP Applications ...

Lumen Technologies

Sr Lead Technical Program Manager

OR · Remote

$132K - $176K/yr

The Role This role functions as a strategic and operational partner to senior leaders within the Enterprise IT application services organization . The Technical Program Manager will facilitate ...

AGFA

DevOps Developer

OR · On-site +1

You will be expected to take ownership of technical topics, guide less experienced engineers, and ... Work with Managed Services and Services teams to translate operational feedback into better ...

Agfa

DevOps Developer

OR · Remote

You will be expected to take ownership of technical topics, guide less experienced engineers, and ... Work with Managed Services and Services teams to translate operational feedback into better ...

AdvanzPharma

Senior Executive, Compliance

OR

... Operations projects, other Quality functions and CMOs to ensure the above is achieved. Key ... Managing associated submission RFls within timeframe. Quality Compliance owner for Technical ...

Advanz Pharma

Senior Executive, Compliance

OR · On-site +1

... Technical, Operations projects, other Quality functions and CMOs to ensure the above is achieved ... Managing workload appropriately with the ability to re-prioritize rapidly as necessary. • ...

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All JobsTechnical Operations JobsTechnical Operations Manager JobsTechnical Operations Manager Jobs in Remote, OR

Technical Operations Manager information

See Remote, OR salary details

$35.5K

$91.2K

$144.4K

How much do technical operations manager jobs pay per year?

As of Jul 24, 2026, the average yearly pay for technical operations manager in Remote, OR is $91,192.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,900.00 and $111,400.00 per year, depending on experience, location, and employer.

What is the difference between Technical Operations Manager vs Network Operations Center (NOC) Technician?

AspectTechnical Operations ManagerNetwork Operations Center (NOC) Technician
CredentialsBachelor's in IT, Engineering, or related field; certifications like ITIL, PMPAssociate's or Bachelor's in IT or Networking; certifications like CompTIA Network+, Cisco CCNA
Work EnvironmentOversees teams, manages projects, strategic planningMonitors network systems, troubleshoots issues, performs maintenance
Employer & IndustryTech companies, service providers, large enterprisesTelecom, internet service providers, data centers

The Technical Operations Manager focuses on overseeing technical teams and strategic operations, while the Network Operations Center Technician handles day-to-day network monitoring and troubleshooting. Both roles are essential in tech environments but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Technical Operations Manager, and why are they important?

To thrive as a Technical Operations Manager, you need strong leadership, project management expertise, and a solid background in IT systems or engineering, often supported by a relevant degree. Familiarity with tools like ITSM platforms, network monitoring solutions, and certifications such as ITIL or PMP are typically advantageous. Outstanding problem-solving, communication, and team-coordination skills help you excel in guiding teams and managing cross-functional projects. These capabilities are crucial for ensuring efficient technical operations, minimizing downtime, and driving continuous improvement in fast-paced environments.

What is the role of a technical operations manager?

A technical operations manager oversees the planning, implementation, and maintenance of technical systems and processes within an organization. They coordinate between technical teams, ensure system reliability, and optimize operational efficiency, often using tools like monitoring software and project management platforms.

Is ops manager higher than GM?

A Technical Operations Manager typically focuses on overseeing technical processes, infrastructure, and team performance within an organization. A General Manager (GM) usually has broader responsibility for overall business operations, including multiple departments. The hierarchy depends on the company's structure, but GMs generally hold a higher or more comprehensive leadership role than operations managers.

What does a Technical Operations Manager do?

A Technical Operations Manager oversees the daily operations of an organization's technical teams, ensuring systems and infrastructure run smoothly and efficiently. They coordinate between departments, manage technical staff, and implement processes to improve service delivery. Their responsibilities often include troubleshooting issues, optimizing workflows, and supporting project execution. The role requires strong leadership, technical expertise, and the ability to solve complex problems quickly.

What are the 5 P's of operations management?

The 5 P's of operations management are Product, Process, People, Plant, and Planning. These elements help managers optimize production efficiency, quality, and resource allocation in a manufacturing or service environment. Understanding and balancing these P's is essential for effective operations management and achieving organizational goals.

What are some common challenges faced by Technical Operations Managers and how can they be addressed?

Technical Operations Managers often encounter challenges such as balancing resource allocation, managing cross-functional teams, and ensuring system uptime. Navigating shifting project priorities while maintaining operational efficiency requires strong communication and problem-solving skills. Building robust processes, fostering collaboration between technical and non-technical teams, and proactively identifying potential bottlenecks can help mitigate these challenges. Regular training and clear documentation also support smoother operations and team alignment.

What is the highest salary for an operations manager?

The highest salaries for a Technical Operations Manager can exceed $150,000 annually, especially in large corporations or high-cost-of-living areas. Factors such as industry, experience, certifications, and management scope influence top-tier compensation levels.
What are popular job titles related to Technical Operations Manager jobs in Remote, OR? For Technical Operations Manager jobs in Remote, OR, the most frequently searched job titles are:
What job categories do people searching Technical Operations Manager jobs in Remote, OR look for? The top searched job categories for Technical Operations Manager jobs in Remote, OR are:
What cities near Remote, OR are hiring for Technical Operations Manager jobs? Cities near Remote, OR with the most Technical Operations Manager job openings:
Technical Operations Manager jobs near you
Infographic showing various Technical Operations Manager job openings in Remote, OR as of July 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $91,192 per year, or $43.8 per hour.
Manager Operations

Manager Operations

Lumen Technologies

OR

$105K - $141K/yr

Other

Medical, Life

Posted 8 days ago

Lumen Technologies rating

8.7

Company rating: 8.7 out of 10

Based on 104 frontline employees who took The Breakroom Quiz

7th of 83 rated telecommunications companies

Job description

Lumen is the trusted network for the AIpowered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, highperformance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.

At Lumen, you'll work on infrastructure customers rely on today and build for what's next, where performance, security, and resilience matter.

This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you're ready to take ownership, deliver meaningful impact, and help shape the future of AIready connectivity, join us today.

The Role

The Manager, Operations leads a customer-facing Tier 2 technical support team responsible for delivering timely, high-quality resolution of activation and post-activation issues for Lumen's NaaS portfolio including Internet on Demand, Multi Cloud Gateway and Fabric Port. This blended team of System Engineers and Activation Technicians supports new service activations, resolves system fallout and order exceptions, and provides general technical troubleshooting across Lumen's product and network platforms. 

A successful person in this role balances operational execution, team development, and customer experience - driving activations to completion as efficiently as possible while ensuring escalations and complex issues are resolved with urgency and accuracy. The role partners cross-functionally with Service Delivery, Engineering, IT, Automation, and Account teams to keep delivery efficient, compliant, and aligned to business priorities. 

Location

This is a work from home position within the U.S.

The Main Responsibilities
  • Lead, coach, and develop a blended team of System Engineers and Activation Technicians.
  • Set clear expectations, priorities, and performance standards aligned to service-level and operational goals.
  • Conduct regular 1:1s, performance reviews, and individual development planning.
  • Manage workload, capacity, and coverage to meet customer support-hour commitments.
  • Foster a culture of accountability, collaboration, inclusion, and continuous improvement.
  • Own the identification, triage, and resolution of system fallout and order exceptions across activation workflows.
  • Analyze recurring fallout patterns and root causes; drive corrective actions and process/system fixes to reduce repeat volume.
  • Coordinate cross-functionally with IT, Engineering, and Automation teams to resolve systemic defects and improve order flow-through.
  • Provide technical leadership and guidance related to transport network technologies, system automation, and API-enabled operational solutions.
  • Drive operational performance through the implementation and support of automation tools designed to manage service fallout and improve efficiency.
  • Monitor network health, analyze operational issues, and develop solutions to improve service reliability and customer experience.
  • Prepare and deliver operational readouts, performance metrics, and strategic recommendations to leadership.
  • Champion the adoption of AI, automation, and emerging technologies to improve operational efficiency, reduce manual effort, and enhance service delivery.
What We Look For in a Candidate
  • Minimum: Bachelor's Degree and 3+ years of related business operations management experience.
  • Proven leader with a passion for leveraging AI, automation, and emerging technologies to transform operations, improve efficiency, and drive innovation across the organization.
  • Proven leader with a passion for leveraging AI, automation, and emerging technologies to transform operations, improve efficiency, and drive innovation across the organization.
  • Proven track record of leading teams through transformation, organizational change, and the implementation of new operating models, processes, and technologies.
  • Skilled at developing talent, aligning teams around a common vision, and creating an environment where innovation, adaptability, and operational excellence thrive.
  • Strong people leader who can build an inclusive, high-performing culture across teams with diverse roles, skill sets, experience levels, and tenures.
  • Excellent communication and executive presence, with the ability to influence stakeholders, translate complex technical concepts, and provide strategic recommendations to senior leadership.
Compensation
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges
$105,786 - $141,047 in these states: AL  AR  AZ  FL  GA  IA  ID  IN  KS  KY  LA  ME  MO  MS  MT  ND  NE  NM  OH  OK  PA  SC  SD  TN  UT  VT  WI  WV  WY 
$111,074 - $148,099 in these states: CO  HI  MI  MN  NC  NH  NV  OR  RI 
$116,364 - $155,152 in these states: AK  CA  CT  DC  DE  IL  MA  MD  NJ  NY  TX  VA  WA 
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

  • Benefits
  • Bonus Structure

#LI-Remote

Requisition #: 341890

Life at Lumen

Life at Lumen is human and connected, even in a fast moving, AIfocused organization. We set clear expectations and trust people to meet them. With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes. 

Our Lumen 8 behaviors guide how we interact, make decisions, and work together, shaping a culture built to perform and win.  

To learn more about Life at Lumen and how we live the Lumen 8, please visit:  
https://jobs.lumen.com/global/en/life-at-lumen

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.


Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Privacy Notice

Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data.

To review Lumen's Privacy Notice, please visit:
https://jobs.lumen.com/global/en/privacy-notice

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

What Lumen Technologies employees say

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About Lumen Technologies

Sourced by ZipRecruiter

Lumen Technologies, headquartered in Monroe, LA, US, is a leader in the telecommunications industry. The company provides an array of solutions ranging from voice, broadband, and video services for consumers, businesses, and governmental agencies. Additionally, they offer data management, cloud, network, and IT services for enterprise customers. Lumen Technologies was founded in 1930, originally as the Louisiana Long Distance Independent Telephone Company. The company’s mission is to further human progress through technology, promoting a robust digital ecosystem, which is reflective of their core values of trust, respect, and innovative problem-solving that aims to have a significant impact on their clients' businesses.

Industry

Media and telecom

Company size

10,000+ Employees

Headquarters location

Monroe, LA, US

Year founded

1968

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