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Technical Operations Manager Jobs in Metamora, IL

Techvilla Solutions

Security Program Manager

Danvers, IL

$123K - $150K/yr

Develop, maintain, and standardize operational documentation, including runbooks, SOPs, playbooks, and technical procedures. * Build and manage knowledge management frameworks to ensure operational ...

Humana Inc

AI Technical Product Manager

Washington, IL · On-site

$126.30 - $173.70/hr

Partner directly with business stakeholders to deeply understand operational challenges, map ... Provide technical mentorship to product managers, engineers, and data scientists; foster a culture ...

Caterpillar

Senior Manager, Digital Product

Mossville, IL · On-site

$92K - $121K/yr

The Senior Manager, Digital Product will serve as a key liaison between business process owners ... Adapt communications and presentations for technical, operational, and executive stakeholders.

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Technical Operations Manager information

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$33.8K

$87K

$137.8K

How much do technical operations manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for technical operations manager in Metamora, IL is $87,030.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,700.00 and $106,300.00 per year, depending on experience, location, and employer.

What does a technical operations manager do?

A Technical Operations Manager oversees the daily operations of an organization's technical teams, ensuring systems and infrastructure run smoothly and efficiently. They coordinate between departments, manage technical staff, and implement processes to improve service delivery. Their responsibilities often include troubleshooting issues, optimizing workflows, and supporting project execution. The role requires strong leadership, technical expertise, and the ability to solve complex problems quickly.

What are the key skills and qualifications needed to thrive as a technical operations manager?

To thrive as a Technical Operations Manager, you need strong leadership, project management expertise, and a solid background in IT systems or engineering, often supported by a relevant degree. Familiarity with tools like ITSM platforms, network monitoring solutions, and certifications such as ITIL or PMP are typically advantageous. Outstanding problem-solving, communication, and team-coordination skills help you excel in guiding teams and managing cross-functional projects. These capabilities are crucial for ensuring efficient technical operations, minimizing downtime, and driving continuous improvement in fast-paced environments.

What are some common challenges faced by technical operations managers and how can they be addressed?

Technical Operations Managers often encounter challenges such as balancing resource allocation, managing cross-functional teams, and ensuring system uptime. Navigating shifting project priorities while maintaining operational efficiency requires strong communication and problem-solving skills. Building robust processes, fostering collaboration between technical and non-technical teams, and proactively identifying potential bottlenecks can help mitigate these challenges. Regular training and clear documentation also support smoother operations and team alignment.

What is the difference between Technical Operations Manager vs Network Operations Center (NOC) Technician?

AspectTechnical Operations ManagerNetwork Operations Center (NOC) Technician
CredentialsBachelor's in IT, Engineering, or related field; certifications like ITIL, PMPAssociate's or Bachelor's in IT or Networking; certifications like CompTIA Network+, Cisco CCNA
Work EnvironmentOversees teams, manages projects, strategic planningMonitors network systems, troubleshoots issues, performs maintenance
Employer & IndustryTech companies, service providers, large enterprisesTelecom, internet service providers, data centers

The Technical Operations Manager focuses on overseeing technical teams and strategic operations, while the Network Operations Center Technician handles day-to-day network monitoring and troubleshooting. Both roles are essential in tech environments but differ in scope and responsibilities.

Is a technical operations manager a high paying job?

A technical operations manager typically earns a competitive salary that reflects their experience, technical skills, and industry. Salaries can vary based on location, company size, and certifications, but it is generally considered a well-paying role within the technology and operations sectors.

What cities near Metamora, IL are hiring for Technical Operations Manager jobs?

Cities near Metamora, IL with the most Technical Operations Manager job openings:

Technical Operations Manager jobs near you

Security Program Manager

Techvilla Solutions

Danvers, IL

$123K - $150K/yr

Full-time

Posted 6 days ago

Job description

Responsibilities
  • Partner with Security, SRE, Production Engineering, Operations, and Platform Engineering teams to improve operational readiness and service reliability.
  • Develop, maintain, and standardize operational documentation, including runbooks, SOPs, playbooks, and technical procedures.
  • Build and manage knowledge management frameworks to ensure operational knowledge is accessible, accurate, and up to date.
  • Capture institutional and tribal knowledge, transforming it into scalable, repeatable operational processes.
  • Collaborate with engineering and operations teams to document production workflows, incident response procedures, and service recovery processes.
  • Support incident management activities by documenting response procedures, escalation paths, and post-incident improvements.
  • Identify process improvement opportunities to enhance operational efficiency and reduce operational risk.
  • Ensure documentation aligns with security, compliance, and operational best practices.
  • Facilitate cross-functional communication between technical and non-technical stakeholders.
Required Skills & Qualifications
  • Experience supporting Site Reliability Engineering (SRE), Production Engineering, Operations, or Platform Engineering organizations.
  • Strong experience developing and maintaining:
    • Operational Runbooks
    • Standard Operating Procedures (SOPs)
    • Playbooks
    • Knowledge Management Frameworks
  • Proven ability to document operational processes and translate complex technical concepts into clear, user-friendly documentation.
  • Familiarity with:
    • Incident Management
    • Production Support
    • Monitoring and Alerting
    • Service Reliability and Operational Excellence practices
  • Demonstrated ability to capture and operationalize tribal knowledge into standardized, repeatable processes.
  • Strong analytical, organizational, and documentation skills.
  • Excellent communication and stakeholder management abilities.
Preferred Qualifications
  • Experience working in enterprise security or cloud infrastructure environments.
  • Knowledge of ITIL, DevOps, SRE, or operational excellence methodologies.
  • Experience with documentation and knowledge management platforms such as Confluence, SharePoint, or similar tools.
  • Familiarity with incident management tools such as ServiceNow, Jira, PagerDuty, or Opsgenie.
Preferred Experience
  • 8+ years of experience in Program Management, Security Operations, Technical Operations, SRE, Platform Engineering, or related technical environments.
  • Proven track record of driving operational improvements, documentation standards, and cross-functional process optimization in large-scale enterprise environments.

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