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Technical Operations Manager Jobs in Antioch, IL

MRINetwork Jobs

Operations Manager

Buffalo Grove, IL · On-site

Operations Manager Our partner is a diversified manufacturing partner of choice that helps market ... functional/technical area or broad breadth of knowledge in multiple areas; understands the ...

MRINetwork Jobs

Operations Manager

Buffalo Grove, IL · On-site

Operations Manager Our partner is a diversified manufacturing partner of choice that helps market ... functional/technical area or broad breadth of knowledge in multiple areas; understands the ...

MRINetwork Jobs

Operations Manager

Buffalo Grove, IL · On-site

Operations Manager Our partner is a diversified manufacturing partner of choice that helps market ... functional/technical area or broad breadth of knowledge in multiple areas; understands the ...

MRINetwork Jobs

Operations Manager

Buffalo Grove, IL · On-site

Operations Manager Our partner is a diversified manufacturing partner of choice that helps market ... functional/technical area or broad breadth of knowledge in multiple areas; understands the ...

MRINetwork Jobs

Operations Manager

Buffalo Grove, IL · On-site

Operations Manager Our partner is a diversified manufacturing partner of choice that helps market ... functional/technical area or broad breadth of knowledge in multiple areas; understands the ...

MRINetwork Jobs

Operations Manager

Buffalo Grove, IL · On-site

Operations Manager Our partner is a diversified manufacturing partner of choice that helps market ... functional/technical area or broad breadth of knowledge in multiple areas; understands the ...

MRINetwork Jobs

Operations Manager

Buffalo Grove, IL · On-site

Operations Manager Our partner is a diversified manufacturing partner of choice that helps market ... functional/technical area or broad breadth of knowledge in multiple areas; understands the ...

MRINetwork Jobs

Operations Manager

Buffalo Grove, IL · On-site

Operations Manager Our partner is a diversified manufacturing partner of choice that helps market ... functional/technical area or broad breadth of knowledge in multiple areas; understands the ...

MRINetwork Jobs

Operations Manager

Buffalo Grove, IL · On-site

Operations Manager Our partner is a diversified manufacturing partner of choice that helps market ... functional/technical area or broad breadth of knowledge in multiple areas; understands the ...

Alma Lasers

Service Operations Manager

Buffalo Grove, IL · On-site

$115K - $135K/yr

Service Operations Manager Location: Onsite Reports to: Director, Service This position is required ... Respond to technical support inquiries from customers and Client Relations Representatives (CSRs ...

Alma Lasers

Service Operations Manager

Buffalo Grove, IL · On-site

$115K - $150K/yr

Service Operations Manager Location: Onsite Reports to: Director, Service Salary Range: $115,000 ... Respond to technical support inquiries from customers and Client Relations Representatives (CSRs ...

Extremity Care

Senior Operations Manager

Franklin, WI · On-site

This role manages key operational functions and works closely with Quality, Regulatory, Supply ... Strong technical documentation and reporting skills. * Proficiency with Microsoft Office and ERP ...

Extremity Care

Senior Operations Manager

Franklin, WI · On-site

This role manages key operational functions and works closely with Quality, Regulatory, Supply ... Strong technical documentation and reporting skills. * Proficiency with Microsoft Office and ERP ...

Extremity-Care

Senior Operations Manager

Franklin, WI · On-site

$95 - $135/hr

This role manages key operational functions and works closely with Quality, Regulatory, Supply ... Strong technical documentation and reporting skills. * Proficiency with Microsoft Office and ERP ...

Extremity Care

Senior Operations Manager

Franklin, WI · On-site

$110 - $150/hr

This role manages key operational functions and works closely with Quality, Regulatory, Supply ... Strong technical documentation and reporting skills. * Proficiency with Microsoft Office and ERP ...

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All JobsTechnical Operations JobsTechnical Operations Manager JobsTechnical Operations Manager Jobs in Antioch, IL

Technical Operations Manager information

See Antioch, IL salary details

$34.8K

$89.4K

$141.5K

How much do technical operations manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for technical operations manager in Antioch, IL is $89,367.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,500.00 and $109,200.00 per year, depending on experience, location, and employer.

What does a technical operations manager do?

A Technical Operations Manager oversees the daily operations of an organization's technical teams, ensuring systems and infrastructure run smoothly and efficiently. They coordinate between departments, manage technical staff, and implement processes to improve service delivery. Their responsibilities often include troubleshooting issues, optimizing workflows, and supporting project execution. The role requires strong leadership, technical expertise, and the ability to solve complex problems quickly.

What are the key skills and qualifications needed to thrive as a technical operations manager?

To thrive as a Technical Operations Manager, you need strong leadership, project management expertise, and a solid background in IT systems or engineering, often supported by a relevant degree. Familiarity with tools like ITSM platforms, network monitoring solutions, and certifications such as ITIL or PMP are typically advantageous. Outstanding problem-solving, communication, and team-coordination skills help you excel in guiding teams and managing cross-functional projects. These capabilities are crucial for ensuring efficient technical operations, minimizing downtime, and driving continuous improvement in fast-paced environments.

What are some common challenges faced by technical operations managers and how can they be addressed?

Technical Operations Managers often encounter challenges such as balancing resource allocation, managing cross-functional teams, and ensuring system uptime. Navigating shifting project priorities while maintaining operational efficiency requires strong communication and problem-solving skills. Building robust processes, fostering collaboration between technical and non-technical teams, and proactively identifying potential bottlenecks can help mitigate these challenges. Regular training and clear documentation also support smoother operations and team alignment.

What is the difference between Technical Operations Manager vs Network Operations Center (NOC) Technician?

AspectTechnical Operations ManagerNetwork Operations Center (NOC) Technician
CredentialsBachelor's in IT, Engineering, or related field; certifications like ITIL, PMPAssociate's or Bachelor's in IT or Networking; certifications like CompTIA Network+, Cisco CCNA
Work EnvironmentOversees teams, manages projects, strategic planningMonitors network systems, troubleshoots issues, performs maintenance
Employer & IndustryTech companies, service providers, large enterprisesTelecom, internet service providers, data centers

The Technical Operations Manager focuses on overseeing technical teams and strategic operations, while the Network Operations Center Technician handles day-to-day network monitoring and troubleshooting. Both roles are essential in tech environments but differ in scope and responsibilities.

Is a technical operations manager a high paying job?

A technical operations manager typically earns a competitive salary that reflects their experience, technical skills, and industry. Salaries can vary based on location, company size, and certifications, but it is generally considered a well-paying role within the technology and operations sectors.

What job categories do people searching Technical Operations Manager jobs in Antioch, IL look for?

The top searched job categories for Technical Operations Manager jobs in Antioch, IL are:

What cities near Antioch, IL are hiring for Technical Operations Manager jobs?

Cities near Antioch, IL with the most Technical Operations Manager job openings:

Technical Operations Manager jobs near you
Infographic showing various Technical Operations Manager job openings in Antioch, IL as of August 2026, with employment types broken down into 93% Full Time, 2% Temporary, and 5% Contract. Highlights an 96% In-person, 2% Hybrid, and 2% Remote job distribution, with an average salary of $89,367 per year, or $43 per hour.

Senior Technical Operations Administrator

Pharma Logistics

Libertyville, IL • On-site

$85K - $100K/yr

Full-time

Posted 21 days ago

Job description

Job Title: Senior Technical Operations Administrator
Position Summary: Pharma Logistics is seeking a customer-focused, hands-on Senior Technical Operations Administrator to join the Technology Operations team. This role will be heavy on systems administration, infrastructure support, Microsoft management, VMware, Nimble storage, network support, security, and advanced user support. This person will also serve as the face of Tech Ops for employees and business partners by providing patient, clear, professional, and timely support that helps users stay productive and creates a service experience that delights customers.
Job Responsibilities:
Customer-Facing Tech Ops and User Support
  • Serve as a primary point of contact for employees needing technical support, infrastructure assistance, access support, device support, and operational technology help.
  • Provide responsive support for warehouse, office, and remote users while maintaining a professional, calm, and service-oriented approach.
  • Troubleshoot user issues across Windows laptops/desktops, Microsoft 365, Teams, Outlook, printers, scanners, mobile devices, VPN/connectivity, shared drives, access permissions, and business applications.
  • Help users understand common technology processes, including password resets, MFA, device setup, printing/scanning, basic application usage, and secure support practices.
  • Communicate clearly with users by setting expectations, providing status updates, explaining next steps, and confirming resolution before closing support requests.
  • Identify recurring user issues and create or improve knowledge base articles, quick reference guides, and support documentation.
  • Support user onboarding, offboarding, hardware deployment, profile setup, access provisioning support, workstation readiness, and new hire technology orientation.
  • Partner with the help desk and other IT team members to resolve escalated tickets, reduce repeat incidents, and improve the user experience.
  • Support critical early-morning operations to help ensure users can begin work on time and business processes remain uninterrupted.

Systems Administration and Microsoft Management
  • Administer, maintain, and support Microsoft-based infrastructure and enterprise technology services.
  • Manage Active Directory, Group Policy, Microsoft 365, Exchange Online, Teams, SharePoint, Entra ID/Azure AD, and endpoint management tools.
  • Perform server administration, patching, monitoring, performance tuning, upgrades, and routine maintenance.
  • Maintain technical documentation, operational procedures, infrastructure diagrams, and support standards.
  • Support backup, disaster recovery, retention, system health monitoring, and event log troubleshooting.

VMware and Storage Administration
  • Administer and support VMware vSphere and virtual machine environments.
  • Monitor virtualization performance, capacity, high availability, and disaster recovery readiness.
  • Administer and support Nimble Storage environments, including performance, redundancy, replication, capacity, and maintenance activities.
  • Troubleshoot infrastructure issues across server, storage, virtualization, and related systems.

Network and Security Support
  • Support LAN, WAN, wireless, VPN, switching, routing, DNS, DHCP, TCP/IP, and secure connectivity services.
  • Troubleshoot network connectivity issues and coordinate with vendors or service providers as needed.
  • Support cybersecurity initiatives, vulnerability remediation, security monitoring, system hardening, and access controls.
  • Assist with incident response, audit support, security policy enforcement, and continuous improvement of cyber defense practices.

Desktop Support and Issue Resolution
  • Provide advanced desktop support for Windows devices, printers, scanners, mobile devices, conference room technology, and business applications.
  • Resolve escalated help desk tickets and complex technical issues with a strong ownership mindset.
  • Support hardware imaging, deployment, replacement, troubleshooting, warranty coordination, and lifecycle management.
  • Assist users with training, adoption, and practical guidance to improve productivity and reduce recurring issues.
  • Partner with IT team members and vendors to resolve hardware, software, network, security, and infrastructure issues.

Required Qualifications
  • Minimum 7 years of proven experience in systems administration, infrastructure support, technical operations, desktop support, or a similar IT role.
  • Strong hands-on experience supporting users in a business environment, including hardware, software, access, Microsoft 365, endpoint, printer/scanner, and connectivity issues.
  • Strong hands-on experience with Microsoft administration, including Microsoft 365, Active Directory, Group Policy, Entra ID/Azure AD, Exchange Online, SharePoint, Teams, and Windows Server.
  • Experience supporting VMware environments and enterprise storage platforms, preferably Nimble Storage.
  • Strong understanding of networking concepts, including LAN, WAN, VPN, DNS, DHCP, TCP/IP, routing, switching, and network troubleshooting.
  • Working knowledge of cybersecurity concepts, endpoint security, access control, system hardening, monitoring, vulnerability remediation, and incident response support.
  • Excellent verbal and written communication skills with the ability to support both technical and non-technical users.
  • Strong customer-service mindset with a demonstrated ability to delight customers through professionalism, responsiveness, patience, and follow-through.
  • Ability to prioritize multiple issues, work independently, document work clearly, and support urgent operational needs.
  • Must be local to Libertyville, Illinois, or surrounding suburbs and able to work onsite five days per week.
  • Must be able to start work at 6:00 AM to support early business and warehouse operations.

Preferred Qualifications
  • Experience in logistics, healthcare, pharmaceutical, distribution, or warehouse operations environments.
  • Experience supporting warehouse technology such as scanners, label printers, shared workstations, and operational peripherals.
  • Experience with Palo Alto firewalls or other next-generation firewall platforms.
  • PowerShell scripting or automation experience.
  • Microsoft, VMware, Cisco, networking, security, or infrastructure-related certifications.
  • Experience mentoring junior support staff or contributing to a structured knowledge base.

Core Competencies
  • Customer Service Excellence - consistently communicates, follows up, and delivers a positive support experience.
  • User Enablement - helps employees use technology effectively, confidently, and securely.
  • Technical Ownership - takes accountability for systems, user issues, documentation, and resolution quality.
  • Infrastructure Administration - maintains reliable, secure, and efficient server, storage, virtualization, endpoint, and network platforms.
  • Troubleshooting and Root Cause Analysis - diagnoses problems thoroughly and recommends sustainable fixes.
  • Security Mindset - supports company policies, compliance expectations, access controls, and cyber defense practices.
  • Communication and Collaboration - works effectively with employees, IT colleagues, vendors, and leadership.
  • Continuous Improvement - proactively identifies opportunities to improve IT operations and the customer experience.

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