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Technical Operations Manager Jobs in Laurel, MD (NOW HIRING)

avisystems

Technical Operations Manager

Washington, DC · On-site

The Technical Operations Manager (TOM) is accountable for delivering high levels of customer satisfaction while achieving operational, financial, and growth objectives for their assigned business ...

avisystems

Technical Operations Manager

Washington, DC · On-site

The Technical Operations Manager (TOM) is accountable for delivering high levels of customer satisfaction while achieving operational, financial, and growth objectives for their assigned business ...

avisystems

Technical Operations Manager

Washington, DC · On-site

The Technical Operations Manager (TOM) is accountable for delivering high levels of customer satisfaction while achieving operational, financial, and growth objectives for their assigned business ...

AVI Systems

Technical Operations Manager

Washington, DC · On-site

$125K - $172K/yr

The Technical Operations Manager (TOM) is accountable for delivering high levels of customer satisfaction while achieving operational, financial, and growth objectives for their assigned business ...

Fluence

Technical Operation Manager

Arlington, VA · On-site

Role Overview The Technical Operations Manager is responsible for leading manufacturing readiness, quality execution, and operational excellence across Fluence's internal teams and global contract ...

Fluence

Technical Operation Manager

Arlington, VA · On-site

Role Overview The Technical Operations Manager is responsible for leading manufacturing readiness, quality execution, and operational excellence across Fluence's internal teams and global contract ...

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Technical Operations Manager information

See Laurel, MD salary details

$35.2K

$90.5K

$143.3K

How much do technical operations manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for technical operations manager in Laurel, MD is $90,503.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,400.00 and $110,500.00 per year, depending on experience, location, and employer.

What does a technical operations manager do?

A Technical Operations Manager oversees the daily operations of an organization's technical teams, ensuring systems and infrastructure run smoothly and efficiently. They coordinate between departments, manage technical staff, and implement processes to improve service delivery. Their responsibilities often include troubleshooting issues, optimizing workflows, and supporting project execution. The role requires strong leadership, technical expertise, and the ability to solve complex problems quickly.

What are the key skills and qualifications needed to thrive as a technical operations manager?

To thrive as a Technical Operations Manager, you need strong leadership, project management expertise, and a solid background in IT systems or engineering, often supported by a relevant degree. Familiarity with tools like ITSM platforms, network monitoring solutions, and certifications such as ITIL or PMP are typically advantageous. Outstanding problem-solving, communication, and team-coordination skills help you excel in guiding teams and managing cross-functional projects. These capabilities are crucial for ensuring efficient technical operations, minimizing downtime, and driving continuous improvement in fast-paced environments.

What are some common challenges faced by technical operations managers and how can they be addressed?

Technical Operations Managers often encounter challenges such as balancing resource allocation, managing cross-functional teams, and ensuring system uptime. Navigating shifting project priorities while maintaining operational efficiency requires strong communication and problem-solving skills. Building robust processes, fostering collaboration between technical and non-technical teams, and proactively identifying potential bottlenecks can help mitigate these challenges. Regular training and clear documentation also support smoother operations and team alignment.

What is the difference between Technical Operations Manager vs Network Operations Center (NOC) Technician?

AspectTechnical Operations ManagerNetwork Operations Center (NOC) Technician
CredentialsBachelor's in IT, Engineering, or related field; certifications like ITIL, PMPAssociate's or Bachelor's in IT or Networking; certifications like CompTIA Network+, Cisco CCNA
Work EnvironmentOversees teams, manages projects, strategic planningMonitors network systems, troubleshoots issues, performs maintenance
Employer & IndustryTech companies, service providers, large enterprisesTelecom, internet service providers, data centers

The Technical Operations Manager focuses on overseeing technical teams and strategic operations, while the Network Operations Center Technician handles day-to-day network monitoring and troubleshooting. Both roles are essential in tech environments but differ in scope and responsibilities.

Is a technical operations manager a high paying job?

A technical operations manager typically earns a competitive salary that reflects their experience, technical skills, and industry. Salaries can vary based on location, company size, and certifications, but it is generally considered a well-paying role within the technology and operations sectors.

What are the most commonly searched types of Technical Operations jobs in Laurel, MD?

The most popular types of Technical Operations jobs in Laurel, MD are:

What are popular job titles related to Technical Operations Manager jobs in Laurel, MD?

For Technical Operations Manager jobs in Laurel, MD, the most frequently searched job titles are:

What job categories do people searching Technical Operations Manager jobs in Laurel, MD look for?

The top searched job categories for Technical Operations Manager jobs in Laurel, MD are:

What cities near Laurel, MD are hiring for Technical Operations Manager jobs?

Cities near Laurel, MD with the most Technical Operations Manager job openings:

Technical Operations Manager jobs near you
Infographic showing various Technical Operations Manager job openings in Laurel, MD as of August 2026, with employment types broken down into 82% Full Time, 14% Part Time, 2% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $90,503 per year, or $43.5 per hour.

Technical Operations Manager

Washington, DC

avisystems
See more jobs at avisystemsexternal

Full-time

Posted 4 days ago

Job description

The Technical Operations Manager (TOM) is accountable for delivering high levels of customer satisfaction while achieving operational, financial, and growth objectives for their assigned business unit. This role provides leadership and direction for Technical Operations teams, ensuring consistent execution of delivery standards, effective resource planning, and alignment with organizational priorities.

The TOM is responsible for driving operational performance through project delivery, quality assurance, productivity, margin management, and talent development. They partner closely with Sales, Regional/Area Managed Services, and Operations leadership to support revenue growth, improve customer outcomes, and ensure scalable, repeatable project delivery. All decisions are made within approved business plans, budgets, policies, and procedures, while actively modeling and reinforcing the company’s core values.

What you will be doing: 

  • Own and manage the fiscal year operating plan, including workforce (FTE) planning, fixed assets, and training investments required to support current and future business needs.
  • Accountable for overall departmental financial performance, achieving or exceeding budgeted revenue, gross margin, and net income targets
  • Review contract documents in collaboration with Sales, Engineering, Delivery, and customers prior to order processing to confirm scope, technical feasibility, schedules, and margin targets can be successfully delivered.
  • Assign project managers and/or delivery leaders and coordinate the scheduling of resources to meet quality, service, and profitability objectives
  • Partner with Sales through joint customer engagement to promote engineering services, implementation, and managed service offerings that support business growth.
  • Foster a highperformance culture by setting clear expectations, coaching team members, recognizing achievement, and addressing performance or conduct issues as needed.
  • Ensure technical services personnel receive appropriate training aligned to individual development plans and performance goals to maintain expertise in supported products and solutions.

What you'll bring to assure your success: 

  • Proven experience leading a professional service, project delivery, or operations teams within a project based or services driven environment.
  • Proven ability to oversee large teams, offering guidance, managing performance, and supporting talent growth.  
  • Demonstrated experience with Profit & Loss accountability, including ownership of operating budgets, forecasting, revenue production, cost control, and margin performance
  • Understanding of key operational and financial metrics, including utilization, productivity, labor efficiency, margins, and overall business unit performance.
  • Experience working directly with customers and guiding technical teams through design, integration, project delivery, and ongoing service engagements.
  • Sound judgment, strong communication skills, and the ability to balance customer requirements, operational constraints, and financial objectives.
  • CTS, CTS-I, CTS-D or additionally preferred certifications of PMI, PMP or ITIL certifications are key to this position.

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