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Technical Operations Manager Jobs in Decatur, AL

TEAM, Inc.

Manager Operations

Trinity, AL · On-site

... manages billable operations, including scheduling Responds to all safety incidents or issues by ... Technical Training plans Monitors technician training, both internal and customer-specific, and ...

RADIAL SOLUTIONS INCORPORATED

Manager II

Huntsville, AL · On-site

Provides leadership and management to ensure all technical operations of the department are accomplished to adequately meet the requirements of the Government while ensuring the safety and health of ...

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All JobsTechnical Operations JobsTechnical Operations Manager JobsTechnical Operations Manager Jobs in Decatur, AL

Technical Operations Manager information

See Decatur, AL salary details

$33.3K

$85.6K

$135.5K

How much do technical operations manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for technical operations manager in Decatur, AL is $85,573.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,600.00 and $104,500.00 per year, depending on experience, location, and employer.

Is a technical operations manager a high paying job?

A technical operations manager typically earns a competitive salary that reflects their experience, technical skills, and industry. Salaries can vary based on location, company size, and specific responsibilities, but it is generally considered a well-paying role within the technology and operations sectors.

What is the difference between Technical Operations Manager vs Network Operations Center (NOC) Technician?

AspectTechnical Operations ManagerNetwork Operations Center (NOC) Technician
CredentialsBachelor's in IT, Engineering, or related field; certifications like ITIL, PMPAssociate's or Bachelor's in IT or Networking; certifications like CompTIA Network+, Cisco CCNA
Work EnvironmentOversees teams, manages projects, strategic planningMonitors network systems, troubleshoots issues, performs maintenance
Employer & IndustryTech companies, service providers, large enterprisesTelecom, internet service providers, data centers

The Technical Operations Manager focuses on overseeing technical teams and strategic operations, while the Network Operations Center Technician handles day-to-day network monitoring and troubleshooting. Both roles are essential in tech environments but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a technical operations manager?

To thrive as a Technical Operations Manager, you need strong leadership, project management expertise, and a solid background in IT systems or engineering, often supported by a relevant degree. Familiarity with tools like ITSM platforms, network monitoring solutions, and certifications such as ITIL or PMP are typically advantageous. Outstanding problem-solving, communication, and team-coordination skills help you excel in guiding teams and managing cross-functional projects. These capabilities are crucial for ensuring efficient technical operations, minimizing downtime, and driving continuous improvement in fast-paced environments.

What does a technical operations manager do?

A Technical Operations Manager oversees the daily operations of an organization's technical teams, ensuring systems and infrastructure run smoothly and efficiently. They coordinate between departments, manage technical staff, and implement processes to improve service delivery. Their responsibilities often include troubleshooting issues, optimizing workflows, and supporting project execution. The role requires strong leadership, technical expertise, and the ability to solve complex problems quickly.

What are some common challenges faced by technical operations managers and how can they be addressed?

Technical Operations Managers often encounter challenges such as balancing resource allocation, managing cross-functional teams, and ensuring system uptime. Navigating shifting project priorities while maintaining operational efficiency requires strong communication and problem-solving skills. Building robust processes, fostering collaboration between technical and non-technical teams, and proactively identifying potential bottlenecks can help mitigate these challenges. Regular training and clear documentation also support smoother operations and team alignment.

What are popular job titles related to Technical Operations Manager jobs in Decatur, AL?

For Technical Operations Manager jobs in Decatur, AL, the most frequently searched job titles are:

What job categories do people searching Technical Operations Manager jobs in Decatur, AL look for?

The top searched job categories for Technical Operations Manager jobs in Decatur, AL are:

What cities near Decatur, AL are hiring for Technical Operations Manager jobs?

Cities near Decatur, AL with the most Technical Operations Manager job openings:

Technical Operations Manager jobs near you
Infographic showing various Technical Operations Manager job openings in Decatur, AL as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $85,573 per year, or $41.1 per hour.

Operations Engineering Manager

Chugach Government Solutions

Huntsville, AL • On-site

Full-time

Re-posted 23 days ago

Job description

About Us
When you work at Chugach Government Solutions (CGS), you join a proud legacy of supporting missions while sustaining culture.
The federal division of Chugach Alaska Corporation, CGS has been supporting critical missions as a government contractor for over 25 years. Our focus is to support facility maintenance, IT/technical services, construction and education. We are proud to have built, and continue to foster, an incredibly talented team spanning across the globe in hundreds of different fields - each team member proud to serve our country with first-class business services, while also making a difference for our Chugach shareholders.
At CGS, empowering employees is a part of our core, and that focus is one of the ways we build and foster high-performing teams. We empower our employees through competitive compensation and benefits package, professional growth opportunities, truthful communication, and more!
If you are looking for an opportunity to serve something bigger than yourself; if you want your day job to be one that creates meaningful value; if you are looking for an environment that highly values employees and respects individual differences - then Chugach Government Solutions may be the right fit for you!
Position Location
This position is located onsite in Hutsville, Alabama and may require occasional travel (up to 15%).
Job Overview
The Operations Engineering Manager leads IT operations and service delivery, coordinates contract site and program support activity, including overseeing service desk, hardware services, and digital workplace resources, as well as other IT operations functions and processes. This role owns ITSM execution-including Incident, Request, Asset, and Change Management-ensuring reliable, compliant, and high-quality operational services while coordinating closely with engineering teams for escalation and change execution.
Responsibilities
Essential Duties:
IT Operations & Service Delivery
  • Lead day-to-day IT operations across Service Desk, Endpoint and Asset Management, and Digital Workplace Services; drive adherence to SLAs and SLOs
  • Own ITSM platform and process execution (Incident, Service Request, Change, Asset) and ensure consistent standards, documentation, and audit readiness
  • Own Knowledge Management, including operational runbooks, KB lifecycle, etc.

Contract & Site Support
  • Serve as the primary IT operations lead supporting CGS contracts and operational sites; coordinate activities for contract lifecycle events (startup, transition, turndown, expansion).
  • Plan on-site actions, including scheduling, logistics, access, vendor/subcontractor engagement, and readiness checks.
  • Ensure endpoint provisioning, connectivity, asset deployment, and support coverage for new or transitioning sites.

People Leadership
  • Manage and develop technical experts across Hardware Services and Digital Workplace teams, as well as vendor-managed Service Desk resources
  • Coach performance in accordance with team Capability Matrix aligned with CGS operating model
  • Foster a high-trust, high-accountability culture that reflects CGS core behaviors (do things the right way, create meaningful value, empower people, build community, leave things better than we found them)

Stakeholder Engagement & Business Relationship Management
  • Act as point of contact for business units and program leadership, facilitate escalations and communication for incidents, changes, and site activity
  • Establish and maintain distributed technician network across CGS contract-sites in support of enterprise-wide ITSM
    Continual Improvement & Analytics
  • Use operational metrics (MTTR, SLA/SLO attainment, ticket volumes/aging, change success rate, endpoint compliance, asset accuracy) to drive continuous improvement.
  • Identify automation opportunities (self-service, workflow automation, zero-touch provisioning), and lead implementation.

Job Requirements
Mandatory:
  • Minimum of seven (7) years of demonstrated experience in IT operations, service desk, endpoint, or enterprise support environments
  • Minimum of three (3) years of experience managing and leading teams
  • Demonstrated experience running IT operations in structured ITSM environment
  • Strong knowledge of endpoint operations, service desk workflows, asset management, and other operational service areas
  • Familiarity with Microsoft-centric operations (M365, Intune, Defender, Entra ID, etc.)
  • Experience administering ITSM/ticketing platforms
  • Experience is government contracting or other heavily regulated environments
  • Strong understanding of security frameworks and cybersecurity best practices
  • Excellent written and verbal communication skills; ability to clearly convey technical information to diverse audiences
  • Ability to gain access to US DOD Sites \& Facilities
  • CompTIA Sec+ or similar DoD 8140 - (451) Intermediate certification or ability to attain one within 90 days of hire.
  • Valid US Passport within 6 Months of Hire
  • 5-15% Travel Required

Peferred:
  • Familiarity with NIST 800-171/CMMC Level 2
  • Technical certifications in fields related to IT operations, endpoint management, service desk management, etc.
  • Professional certifications related to project management, Agile/DevOps, Lean, Six Sigma, etc.
  • Experience with Microsoft 365 Government Community Cloud High

Disclosures
Chugach Government Solutions is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, gender, sexual orientation, gender identity or expression, age, pregnancy, disability, genetic factors, protected veteran status or other characteristics protected by law.
Chugach will provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Chugach Government Solutions or any of its subsidiaries, please email ada@chugachgov.com.
Chugach Government Solutions supports pay transparency and is committed to equitable and competitive compensation practices. Compensation for this role will be determined based on factors including job responsibilities, experience, skills, internal equity, geographic location, and applicable contract requirements. Where required by law, compensation ranges will be provided to candidates during the hiring process.

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