Technical Operations Manager Jobs in Cumming, GA

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Reports to: Director of Artistic Administration
Employment Status: Full-time / Exempt
Salary: $60,000 -65,000 BOE + Benefits package

The Artistic and Operations Manager reports to the Director of Artistic Administration and serves as a shared planning and operational resource for Artistic and Production. This position coordinates company-wide artistic scheduling, releases, Studio Artist scheduling, production information, and shared planning systems, including DIESE, The Atlanta Opera’s integrated performing arts planning and operations platform.

Your responsibilities include, but are not limited to, the following exciting challenges and additional duties as assigned:

• Production Scheduling: Coordinate and maintain full-company production, rehearsal, and daily schedules in collaboration with Production; track future planning dates, milestones, venue and rehearsal-space usage, and overlapping activity across multiple locations.
• DIESE Administration: Serve as the primary administrator and power user for DIESE, including implementation, workflow development, data integrity, reporting, user support, and coordination with internal stakeholders and the software provider.
• Calendar & Planning Management: Maintain the Artistic department Outlook calendar and accurate planning data for productions, rehearsals, performances, personnel, venues, resources, meetings, and schedule changes.
• Artistic & Production Liaison: Serve as a primary liaison between Artistic and Production regarding schedules, rehearsal needs, room use, production documents, and project changes; assist directors, assistant directors, and Stage Management with related communication and operational needs. Collaborate with Production and Artistic on casting needs based on production information.
• Production Information & Documentation: Create, maintain, and distribute Production Information Sheets, cast pages, and guides for conductors and Stage Management; communicate production rental information and resulting artistic or scheduling needs.
• Artist Releases & Availability: Manage releases and availability for principal artists, Studio Artists, chorus, orchestra, supers, dancers, and other assigned personnel; obtain approvals and communicate decisions and conflicts.
• Personnel Coordination: Work with the Chorus Personnel Manager, Orchestra Personnel Manager, Assistant Artistic Administrator, and Artistic Coordinator to align scheduling, availability, hiring, contracting, and logistical needs.
• Casting & Auxiliary Personnel Scheduling: Coordinate schedules and operational information for supers, dancers, choreographers, fight coordinators, intimacy coordinators, and other assigned personnel, assisting with planning and casting as required.
• Studio Artist Scheduling: Create and maintain Studio Artist schedules for coaching, classes, individual and group sessions, rehearsals, performances, outreach, special projects, meetings, and check-ins.
• Cross-Department Coordination: Coordinate and communicate scheduling with other departments such as Film Studio, Community events, and artist special training.

• Organizational & Scheduling Skills: Exceptional organizational, scheduling, and systems-management skills, with the ability to identify conflicts and dependencies across multiple productions and personnel groups.
• Communication & Interpersonal Skills: Excellent written and oral communication, problem-solving, conflict-resolution, and interpersonal skills.
• Judgment & Diplomacy: Ability to exercise sound judgment, communicate diplomatically, and coordinate work across departments without relying on direct supervisory authority.
• Project & Time Management: Ability to meet deadlines and manage multiple complex projects simultaneously, with strong attention to detail and commitment to accurate, timely information.
• Opera & Production Knowledge: Knowledge of opera production processes, rehearsal structures, artist administration, and the operational needs of directors, conductors, Stage Management, chorus, orchestra, and Studio Artists preferred.
• Technical Proficiency: Proficiency in Microsoft Office and strong computer literacy required; experience with utilization and development of performing arts planning or enterprise management systems required with DIESE or a comparable platform preferred (ArtsVision, etc.)

• Education: Bachelor’s degree in music, arts administration, stage management, production management, or a related field preferred; equivalent experience will be considered.
• Experience: At least five years of relevant performing arts experience in artistic or production administration, company management, stage management, or festival operations preferred.
• Scheduling & Planning Experience: Demonstrated experience coordinating complex schedules, multiple productions, shared venues, and competing institutional priorities.
• Availability: Position requires evening and weekend obligations during the opera season.
• Physical Requirements: Ability to sit at a desk for extended periods, communicate using a phone and headset, lift up to 25 pounds, and perform the functions of the position safely.

The Atlanta Opera offers a competitive benefits package, which includes:

• Employer-Paid Medical, Dental, Vision, Life, and Long-Term Disability Insurance: Comprehensive coverage to ensure your health and well-being.
• Flexible Spending Plans: Options to manage your healthcare and dependent care expenses.
• Additional Voluntary Coverage Options: Extra insurance options to suit your personal needs.
• 401(k) Retirement Plan with Employer Match: Plan for your future with a retirement plan that includes employer contributions.
• Paid Holidays, PTO, and Sick Leave: Generous time off to ensure work-life balance and personal well-being.