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Technical Operations Manager Jobs in Cumming, GA

Do you love managing complex technical operations and systems? * Are you an empathetic communicator and collaborative problem solver? Can you bring an exceptional balance of people skills and process ...

Do you love managing complex technical operations and systems? * Are you an empathetic communicator and collaborative problem solver? Can you bring an exceptional balance of people skills and process ...

We are seeking a highly motivated and skilled Technical Project Lead to support the Technical Manager in overseeing technical operations and managing the technical aspects of upcoming projects. This ...

Stord manages over $10 billion of commerce annually through its fulfillment, warehousing ... Experience running and leading a highly technical operation, including automation * Experience ...

Operations Manager

Atlanta, GA · On-site

$85 - $110/hr

The position allows a candidate to focus on the logistics of a technical operations team while ... Organizational Management: * Manage the daily operational logistics of the intra-Kobie team ...

The position allows a candidate to focus on the logistics of a technical operations team while ... Organizational Management: * Manage the daily operational logistics of the intra-Kobie team ...

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Technical Operations Manager information

See Cumming, GA salary details

$31.7K

$81.4K

$128.9K

How much do technical operations manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for technical operations manager in Cumming, GA is $81,431.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,300.00 and $99,500.00 per year, depending on experience, location, and employer.

What does a technical operations manager do?

A Technical Operations Manager oversees the daily operations of an organization's technical teams, ensuring systems and infrastructure run smoothly and efficiently. They coordinate between departments, manage technical staff, and implement processes to improve service delivery. Their responsibilities often include troubleshooting issues, optimizing workflows, and supporting project execution. The role requires strong leadership, technical expertise, and the ability to solve complex problems quickly.

What are the key skills and qualifications needed to thrive as a technical operations manager?

To thrive as a Technical Operations Manager, you need strong leadership, project management expertise, and a solid background in IT systems or engineering, often supported by a relevant degree. Familiarity with tools like ITSM platforms, network monitoring solutions, and certifications such as ITIL or PMP are typically advantageous. Outstanding problem-solving, communication, and team-coordination skills help you excel in guiding teams and managing cross-functional projects. These capabilities are crucial for ensuring efficient technical operations, minimizing downtime, and driving continuous improvement in fast-paced environments.

What are some common challenges faced by technical operations managers and how can they be addressed?

Technical Operations Managers often encounter challenges such as balancing resource allocation, managing cross-functional teams, and ensuring system uptime. Navigating shifting project priorities while maintaining operational efficiency requires strong communication and problem-solving skills. Building robust processes, fostering collaboration between technical and non-technical teams, and proactively identifying potential bottlenecks can help mitigate these challenges. Regular training and clear documentation also support smoother operations and team alignment.

What is the difference between Technical Operations Manager vs Network Operations Center (NOC) Technician?

AspectTechnical Operations ManagerNetwork Operations Center (NOC) Technician
CredentialsBachelor's in IT, Engineering, or related field; certifications like ITIL, PMPAssociate's or Bachelor's in IT or Networking; certifications like CompTIA Network+, Cisco CCNA
Work EnvironmentOversees teams, manages projects, strategic planningMonitors network systems, troubleshoots issues, performs maintenance
Employer & IndustryTech companies, service providers, large enterprisesTelecom, internet service providers, data centers

The Technical Operations Manager focuses on overseeing technical teams and strategic operations, while the Network Operations Center Technician handles day-to-day network monitoring and troubleshooting. Both roles are essential in tech environments but differ in scope and responsibilities.

Is a technical operations manager a high paying job?

A technical operations manager typically earns a competitive salary that reflects their experience, technical skills, and industry. Salaries can vary based on location, company size, and certifications, but it is generally considered a well-paying role within the technology and operations sectors.

What are popular job titles related to Technical Operations Manager jobs in Cumming, GA?

For Technical Operations Manager jobs in Cumming, GA, the most frequently searched job titles are:

What job categories do people searching Technical Operations Manager jobs in Cumming, GA look for?

The top searched job categories for Technical Operations Manager jobs in Cumming, GA are:

What cities near Cumming, GA are hiring for Technical Operations Manager jobs?

Cities near Cumming, GA with the most Technical Operations Manager job openings:

Infographic showing various Technical Operations Manager job openings in Cumming, GA as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $81,431 per year, or $39.1 per hour.

Technical Operations Coordinator

Lifeline Animal Project Inc

Atlanta, GA • On-site

$45K/yr

Full-time

Posted 3 days ago

New


LifeLine Animal Project rating

7.2

Company rating: 7.2 out of 10

Based on 5 frontline employees who took The Breakroom Quiz


Job description

Position: Technical Operations Coordinator

Department: Operations / Technical Operations

Reports To: IT Systems Solutions Manager

Location: 3180 Presidential Dr, Atlanta, GA 30340


Summary:

LifeLine Animal Project is committed to the care and welfare of pets and the people who love them. The values we exhibit as an organization show the strength of our staff, our leadership and our community. We expect all employees to exhibit LifeLine’s core values as we complete daily tasks, provide services to clients and care for our animals.

The Technical Operations Coordinator plans and coordinates reliable, secure, and effective

technology operations across LifeLine Animal Project. The role’s primary focus is organization-wide

technology planning, asset lifecycle management, systems administration, vendor coordination,

staff enablement, and operational improvement. The Coordinator also ensures that employees

receive responsive technology support and that recurring issues inform longer-term solutions.

Reporting to the IT Systems Solutions Manager, the Coordinator manages assigned priorities with

substantial day-to-day autonomy, evaluates competing operational needs, determines appropriate

courses of action within delegated authority, and recommends solutions that affect multiple

locations and departments. The position serves employees at all LifeLine locations and remote staff

and is the first point of contact for troubleshooting county-owned equipment at county-affiliated

locations before escalation to the appropriate County IT department.

Essential Job Functions:

This represents a list of essential job duties. Other duties or special projects may be assigned as needed.

Uphold the standards and values of LifeLine Animal Project:

Save Lives -- Build Community -- Be Exceptional Stewards -- Be Courageous -- 

Be Compassionate -- Take Responsibility -- Respect, Embrace and Celebrate Diversity

  • Own and maintain the annual technology work plan in alignment with organizational priorities and the direction of the IT Systems Solutions Manager, establishing timelines, dependencies, resource needs, and implementation priorities across locations.
  • Coordinate the full lifecycle of organizational technology equipment, including inventory, assignment, configuration, maintenance, repair, secure storage, replacement planning, and disposition.
  • Maintain accurate asset records, equipment standards, procedures, and supporting documentation across all locations.
  • Assess equipment needs and make courageously repair-versus-replacement and purchasing decisions within approved budgets, policies, technical standards, and delegated authority, considering lifecycle, cost, compatibility, security, and operational impact.
  • Evaluate and select equipment, vendors, and service options within delegated authority; coordinate approved purchases and manage vendor performance and relationships.
  • Serve as the primary LifeLine contact for county-owned technology equipment at county-affiliated locations; troubleshoot issues, document findings, and escalate to County IT when appropriate.
  • Coordinate and provide timely desktop, software, account, network, phone, and peripheral support with compassion to onsite and remote staff, balancing immediate service needs with organization-wide priorities.
  • Monitor the technology request queue; assess urgency and operational impact, prioritize work, communicate status, resolve issues within the role's scope, and escalate when needed.
  • Administer Google Workspace user accounts, groups, access, and approved settings in accordance with established security policies and authorization procedures.
  • Support LifeLine phone, internet, Wi-Fi, mobile device, iPhone, and Google Voice services and coordinate with service providers as needed.
  • Follow approved information-security, access-control, data-handling, and equipment-management practices; promptly report suspected security incidents or policy exceptions.
  • Take responsibility to document recurring issues, resolutions, configurations, and support procedures to improve consistency and reduce future disruption.
  • Design and deliver practical technology onboarding and training for new and current staff, including job aids and reference materials.
  • Consult with departments to evaluate workflow needs, identify technology barriers, compare available solutions, and implement or recommend improvements within approved systems and resources, supporting our effort to save lives
  • Support adoption of new software and improved data-collection practices by assisting with setup, testing, training, troubleshooting, and documentation.
  • Assist teams with accurate and timely data collection for operational, grant, and county reporting; escalate questions concerning data definitions, analysis, or governance to the appropriate owner.
  • Collect user feedback and monitor recurring support trends to inform planning, training, equipment standards, and process improvements.
  • Maintain a dependable schedule for onsite support across LifeLine locations and attend meetings virtually or in person as needed.
  • Build community by fostering collaborative relationships with staff, volunteers, vendors, and public-sector technology partners while communicating clearly and respectfully with users of varying technical skill levels.
  • Respect, embrace, and celebrate diversity by operating with a judgment-free mindset and supporting an inclusive workplace and community.
  • Continue education by participating in LifeLine's 40-hour annual training requirement and pursuing relevant professional development.
  • Exhibit exceptional stewardship by maintaining organized, safe, and professional work and equipment-storage areas.
  • Independently plan, prioritize, and carry out assigned responsibilities; evaluate alternatives; and make operational decisions within approved policies, security standards, budgets, system permissions, and delegated authority. Decisions and recommendations may be reviewed by the IT Systems Solutions Manager.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

  • Compassion for animals and the people who love and care for them.
  • Demonstrated ability to diagnose and resolve hardware, software, account, network, and peripheral issues.
  • Experience administering Google Workspace or a comparable cloud productivity environment.
  • Strong organization, documentation, recordkeeping, prioritization, and follow-through skills.
  • Sound judgment and the ability to work independently within established policies, standards, budgets, and escalation pathways.
  • Clear, patient, and service-oriented communication with people at all organizational levels and with varying levels of technical knowledge.
  • Ability to manage competing requests across multiple locations while maintaining accurate status updates and documentation.
  • Ability and willingness to work as a collaborative team member and maintain positive working relationships.
  • Reliable transportation and the ability to travel among LifeLine locations promptly and regularly.
  • Ability to pass required background screening.

Education and/or Experience:

High school diploma or equivalent and at least three years of relevant experience in end-user technology support, IT asset management, systems administration, or a closely related field required; an equivalent combination of education and experience will be considered. An associate degree or higher in information technology, computer systems, business operations, or a related field is preferred. Relevant certifications such as CompTIA A+, Network+, Google Workspace Administrator, ITIL Foundation, or equivalent practical training are also preferred.

Work Environment:

This position works in office, shelter, clinic, and operational environments and may occasionally work remotely as approved. The employee may be exposed to kennel odors, animal noise, cleaning products, and animals that are stray, injured, ill, fearful, or aggressive. The role requires regular movement among work areas and locations and the ability to set up, move, and carry typical computer and peripheral equipment, with reasonable accommodation as required by law.




What LifeLine Animal Project employees say

Hours and flexibility

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