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Technical Operations Manager Jobs in Calgary, AB

York Group

Senior Building Operator

Calgary, AB · On-site

Identify equipment requiring repair or replacement; provide the Operations Manager with technical assessment, recommended action, cost and risk context, and urgency level * Support commissioning and ...

Vertex

Senior Wildlife Technical Lead

Calgary, AB · On-site

... operation and maintenance phases, to conclusion and environmental cleanup, Vertex offers a diverse ... With the support of management, you will have the opportunity to support and grow our technical ...

Messer Group

Plant Manager- Calgary

Calgary, AB · On-site

CA$95K - CA$120K/yr

Provide technical and status update information to sales, customer service and customers as ... Perform other duties as assigned by Production/Operations Manager * Adhere to all company policies ...

SECURE

Technical Service Representative

Calgary, AB · On-site

At SECURE, we lead the way in waste management and energy infrastructure, providing unmatched ... This is a field-based role supporting drilling operations at customer sites, where safety ...

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Showing results 21-40

All JobsTechnical Operations JobsTechnical Operations Manager JobsTechnical Operations Manager Jobs in Calgary, AB

Technical Operations Manager information

See Calgary, AB salary details

$33.5K

$92.8K

$176.5K

How much do technical operations manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for technical operations manager in Calgary, AB is $92,780.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,500.00 and $115,500.00 per year, depending on experience, location, and employer.

Is a technical operations manager a high paying job?

A technical operations manager typically earns a competitive salary that reflects their experience, technical skills, and industry. Salaries can vary based on location, company size, and specific responsibilities, but it is generally considered a well-paying role within the technology and operations sectors.

What is the difference between Technical Operations Manager vs Network Operations Center (NOC) Technician?

AspectTechnical Operations ManagerNetwork Operations Center (NOC) Technician
CredentialsBachelor's in IT, Engineering, or related field; certifications like ITIL, PMPAssociate's or Bachelor's in IT or Networking; certifications like CompTIA Network+, Cisco CCNA
Work EnvironmentOversees teams, manages projects, strategic planningMonitors network systems, troubleshoots issues, performs maintenance
Employer & IndustryTech companies, service providers, large enterprisesTelecom, internet service providers, data centers

The Technical Operations Manager focuses on overseeing technical teams and strategic operations, while the Network Operations Center Technician handles day-to-day network monitoring and troubleshooting. Both roles are essential in tech environments but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a technical operations manager?

To thrive as a Technical Operations Manager, you need strong leadership, project management expertise, and a solid background in IT systems or engineering, often supported by a relevant degree. Familiarity with tools like ITSM platforms, network monitoring solutions, and certifications such as ITIL or PMP are typically advantageous. Outstanding problem-solving, communication, and team-coordination skills help you excel in guiding teams and managing cross-functional projects. These capabilities are crucial for ensuring efficient technical operations, minimizing downtime, and driving continuous improvement in fast-paced environments.

What does a technical operations manager do?

A Technical Operations Manager oversees the daily operations of an organization's technical teams, ensuring systems and infrastructure run smoothly and efficiently. They coordinate between departments, manage technical staff, and implement processes to improve service delivery. Their responsibilities often include troubleshooting issues, optimizing workflows, and supporting project execution. The role requires strong leadership, technical expertise, and the ability to solve complex problems quickly.

What are some common challenges faced by technical operations managers and how can they be addressed?

Technical Operations Managers often encounter challenges such as balancing resource allocation, managing cross-functional teams, and ensuring system uptime. Navigating shifting project priorities while maintaining operational efficiency requires strong communication and problem-solving skills. Building robust processes, fostering collaboration between technical and non-technical teams, and proactively identifying potential bottlenecks can help mitigate these challenges. Regular training and clear documentation also support smoother operations and team alignment.
What are the most commonly searched types of Technical Operations jobs in Calgary, AB? The most popular types of Technical Operations jobs in Calgary, AB are:
What are popular job titles related to Technical Operations Manager jobs in Calgary, AB? For Technical Operations Manager jobs in Calgary, AB, the most frequently searched job titles are:
What job categories do people searching Technical Operations Manager jobs in Calgary, AB look for? The top searched job categories for Technical Operations Manager jobs in Calgary, AB are:
Technical Operations Manager jobs near you
Infographic showing various Technical Operations Manager job openings in Calgary, AB as of August 2026, with employment types broken down into 92% Full Time, 2% Temporary, and 6% Contract. Highlights an 96% In-person, 2% Hybrid, and 2% Remote job distribution, with an average salary of $92,780 per year, or $44.6 per hour.

Technical Support Supervisor

Canadian Fiber Optics Corp

Calgary, AB • On-site

Full-time

Re-posted 26 days ago

Job description

Salary:

About the Company

Canadian Fiber Optics (CFOC) and Northern Lights Fiber is committed to bridging the digital divide: we bring best-in-class broadband internet to rural and underserved markets. We are builton a foundation ofCourage,Curiosity,CompassionandHumility. And the truth is we love what we do! Bringing communities together is a powerful thing, and we are proud of the impact we make in the lives of our customers.

Job Summary:

We are seeking an experienced and motivated Technical Support Supervisor to support our CARE team and oversee Technical Support Representatives. This role involves leading the team to troubleshoot complex technical issues, ensuring the timely resolution of service requests, and maintaining high levels of customer satisfaction. The supervisor will provide guidance, training, and mentorship to team members, monitor performance metrics, and collaborate with other departments to improve processes and systems. This role also involves coordinating escalations, managing shift schedules, and implementing strategies to enhance team efficiency and technical expertise.

What you will be doing:

  • Supervise, coach, and motivate a team of Technical Service Representatives who handle tier 2 technical support for our Internet, Wi-Fi, IPTV, voice services and more to both our residential and business customers.
  • Monitor daily operations to ensure efficient, accurate, and empathetic resolution of customer inquiries across multiple channels (phone, email, chat).
  • Handle complex customer escalations, ensuring timely and effective resolution of technical issues.
  • Develop and maintain procedures, training materials, and documentation for all areas of Technical Service, assist in training and support our Tier 1 CSRs
  • Collaborate with cross-functional teams such as Network Operations, Sales, and IT to address complex issues, roll out new products and processes and improve internal processes.
  • Track and analyze performance metrics including response times, quality scores, first-call resolution, and customer satisfaction.
  • Drive behaviors in performance to meet or exceed departmental KPIs
  • Conduct regular performance evaluations, facilitate performance management, provide feedback, and create coaching and development plans for team members.
  • Support workforce management by monitoring attendance, scheduling, and ensuring appropriate staffing coverage.
  • Champion a customer-first culture that promotes accountability, teamwork, and continuous improvement.
  • Stay current on new technologies, industry trends, and company products to provide accurate and up-to-date support.

What we are looking for:

  • A minimum of 2 - 4 years experience in a similar role.
  • Experience in a customer service and technical support environment, including at least 2 years in a supervisory or leadership role.
  • Strong leadership and coaching skills with a proven ability to build and develop high-performing teams.
  • Experience in the telecommunications industry is an added advantage.
  • Hands-on experience with technical troubleshooting with Internet, Wi-Fi, IPTV and Voice service.
  • Excellent communication, problem-solving, and conflict-resolution skills.
  • Strong attention to detail and ability to manage multiple priorities in a fast-paced environment.
  • Proficiency with CRM, ticketing, and billing systems; Microsoft Office Suite (Excel, Outlook, Teams) required.

What We Offer:

At Canadian Fiber Optics Corp. our priority is our employees. The work-hard-play-hard" isnt just a saying for us - we are agile, passionate and energetic. We check our egos at the door, roll up our sleeves, move fast, get things done and support each other. Our leaders inspire the team, truly welcoming all members to be open, honest and provide feedback without fear of judgement. We want the curious, the champions and the collaborators.

We are consistently working to provide a safe work environment, competitive wages including strong commission-based compensation, and many opportunities to learn and grow. If you commit to delivering results and make a difference, we look forward to hearing from you.

Work Schedule:

  • This is a full-time position (40 Hrs/week) and requires being on-call and available to support our evening and weekend shifts.