Technical Operation Manager Jobs in Tennessee (NOW HIRING)

Location: Position can be performed from any U.S. company office, with opportunity for office and remote work.

Position Description

The IS Lead Technical Project Manager HQ leads complex,cross-functional technology projects and coordinated programs involvingmultiple business functions, technical teams, vendors, systems, anddependencies. This role is responsible for direct project delivery whilealso supporting technology roadmapping, project intake, prioritization,resource planning, and portfolio coordination. The position provides functionalleadership to other project-management resources through mentoring, workreview, coaching, and improvement of project-delivery practices. The role is intended to provide a development path intoformal project-management leadership and, over time, a Manager orDirector-level technology delivery position.

Essential Duties and Responsibilities

•  Lead complex technology projects and coordinated programs from initiation through implementation, stabilization, and transition to operational support.
• Develop integrated plans covering scope, schedule, budget, resources, technical dependencies, vendors, testing, training, implementation, and organizational readiness.
• Coordinate delivery across enterprise applications, infrastructure, cybersecurity, data, integrations, service delivery, construction technology, and business teams.
• Identify technical, operational, resource, and organizational risks and drive timely mitigation, escalation, and decision-making.
• Lead implementation-readiness, cutover-readiness, and post-implementation reviews.
• Support the development and maintenance of the technology roadmap by identifying proposed initiatives, dependencies, timing, resource needs, risks, and delivery options.
• Participate in project intake, prioritization, annual planning, capacity planning, and portfolio-review activities.
• Recommend when initiatives should be clarified, phased, combined, rescoped, delayed, or escalated for leadership review.
• Lead the stabilization or recovery of assigned projects that are materially at risk.
• Mentor and coach project managers, project coordinators, analysts, and other delivery personnel.
• Review project plans, schedules, status reports, risk registers, implementation plans, and executive communications prepared by less-experienced team members.
• Help establish and improve project-management standards, templates, governance, reporting, and delivery practices.
• Provide functional direction to assigned project resources and coordinate work across projects with shared teams, vendors, systems, or stakeholders.
• Present project health, financial status, risks, decisions, trade-offs, and recommendations to business sponsors, IS leadership, and executive stakeholders.
• Manage vendor deliverables, statements of work, implementation plans, forecasts, budgets, and contractual commitments.
• Act as a delegate for the IS Project Management Lead during designated project reviews, planning sessions, or portfolio meetings.

Decision Authority

The IS Lead Technical Project Manager may:

• Establish delivery expectations and governance for assigned initiatives.
• Challenge unrealistic schedules, budgets, resource assumptions, status assessments, and vendor commitments.
• Require corrective-action plans for inadequate project controls, reporting, or implementation readiness.
• Recommend changes to project scope, sequencing, resources, governance, or delivery approach.
• Escalate unresolved risks and decisions to the appropriate IS or business leader.
• Recommend project-management resource assignments and development actions.
• Recommend that an initiative be paused or reevaluated when critical sponsorship, funding, resources, technical prerequisites, or operational ownership are missing.

Final authority for enterprise strategy, funding, portfoliopriorities, organizational structure, and formal personnel actions remains withthe appropriate IS and business leaders