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Technical Infrastructure Program Manager Jobs in Miami, FL

Kaseya Careers

Program Manager, Security

Miami, FL

$123K - $150K/yr

We are looking for a Program Manager to lead and execute strategic Security initiatives that will ... and internal technical teams to ensure alignment, communication, and governance throughout the ...

eClerx

Cyber Security Program Manager

Miami, FL

$150K - $165K/yr

We are seeking a highly skilled Technical Program Manager with expertise in Cyber Security to support one of our top clients, a leading global asset management firm. This role requires a seasoned ...

Kaseya

Program Manager, Security

Miami, FL · On-site

$123K - $149K/yr

... technical field or appropriate work experience. Preferred : • PMI or Scrum Alliance (or similar) certifications in Program Manager, Project Manager, or Scrum Master competencies are preferred.

Kaseya

Program Manager, Security

Miami, FL · On-site

$123K - $149K/yr

... technical field or appropriate work experience. Preferred : • PMI or Scrum Alliance (or similar) certifications in Program Manager, Project Manager, or Scrum Master competencies are preferred.

Kaseya Careers

Program Manager, Security

Miami, FL · On-site

$123K - $150K/yr

We are looking for a Program Manager to lead and execute strategic Security initiatives that will ... and internal technical teams to ensure alignment, communication, and governance throughout the ...

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All JobsTechnical Infrastructure Program JobsTechnical Infrastructure Program Manager JobsTechnical Infrastructure Program Manager Jobs in Miami, FL

Technical Infrastructure Program Manager information

See Miami, FL salary details

$85.1K

$139.3K

$161.2K

How much do technical infrastructure program manager jobs pay per year?

As of Jun 13, 2026, the average yearly pay for technical infrastructure program manager in Miami, FL is $139,304.00, according to ZipRecruiter salary data. Most workers in this role earn between $123,400.00 and $159,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Technical Infrastructure Program Manager, and why are they important?

To thrive as a Technical Infrastructure Program Manager, you need strong project management skills, a solid understanding of IT infrastructure concepts, and relevant experience, often supported by a degree in computer science or engineering. Familiarity with project management tools like Jira or Microsoft Project, and certifications such as PMP or ITIL, are commonly required. Exceptional communication, problem-solving, and leadership skills help you coordinate cross-functional teams and manage stakeholders effectively. These skills are crucial for ensuring the successful delivery of complex infrastructure projects on time and within budget.

What is the difference between Technical Infrastructure Program Manager vs Network Engineer?

AspectTechnical Infrastructure Program ManagerNetwork Engineer
CredentialsProject management certifications (PMP), technical knowledgeNetworking certifications (CCNA, CCNP), technical degrees
Work EnvironmentCross-functional teams, project planning, strategic oversightNetwork design, implementation, troubleshooting
Industry UsageIT, telecommunications, large enterprisesIT, telecommunications, data centers

The Technical Infrastructure Program Manager focuses on overseeing infrastructure projects, coordinating teams, and ensuring strategic goals are met. In contrast, a Network Engineer specializes in designing, implementing, and maintaining network systems. While both roles require technical knowledge, the Program Manager emphasizes project management and coordination, whereas the Network Engineer concentrates on technical network operations.

What are some common challenges Technical Infrastructure Program Managers face when coordinating cross-functional teams?

Technical Infrastructure Program Managers often encounter challenges in aligning priorities among engineering, operations, and business stakeholders. Navigating competing deadlines and balancing technical constraints with business objectives requires strong communication and negotiation skills. Additionally, managing risks related to infrastructure scalability or security and ensuring clear documentation across teams are critical for successful project delivery. Maintaining transparency and fostering collaboration help address these challenges effectively.

What does a Technical Infrastructure Program Manager do?

A Technical Infrastructure Program Manager oversees projects related to a company's IT infrastructure, such as networks, servers, and data centers. They coordinate between technical teams, stakeholders, and vendors to ensure projects are delivered on time and meet business requirements. Responsibilities include planning, budgeting, risk management, and ensuring that infrastructure aligns with organizational goals. They also help resolve technical challenges and maintain effective communication across teams.
What are popular job titles related to Technical Infrastructure Program Manager jobs in Miami, FL? For Technical Infrastructure Program Manager jobs in Miami, FL, the most frequently searched job titles are:
What job categories do people searching Technical Infrastructure Program Manager jobs in Miami, FL look for? The top searched job categories for Technical Infrastructure Program Manager jobs in Miami, FL are:
What cities near Miami, FL are hiring for Technical Infrastructure Program Manager jobs? Cities near Miami, FL with the most Technical Infrastructure Program Manager job openings:
Technical Infrastructure Program Manager jobs near you
Infographic showing various Technical Infrastructure Program Manager job openings in Miami, FL as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $139,304 per year, or $67 per hour.
Senior Technical Program Manager (HR Service Delivery Optimization)

Senior Technical Program Manager (HR Service Delivery Optimization)

Chewy

Plantation, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Chewy rating

6.9

Company rating: 6.9 out of 10

Based on 216 frontline employees who took The Breakroom Quiz

9th of 39 rated national retailers

Job description

Job Description:
Our Opportunity:
The HR Systems & Solutions team is seeking an experienced Senior Technical Program Manager (TPM) to join the Service Delivery Optimization (SDO) function. We are looking for someone who will lead complex, multi-functional programs that drive process improvement, optimize HR service delivery, and integrate technology solutions into scalable business operations.
You will work with leaders in HR, IT, Finance, and Operations to align service delivery needs with organizational approaches. You will ensure program governance, partner alignment, and operational excellence. The ideal candidate is a strategic yet hands-on leader with deep expertise in HR technology (Workday preferred), program management, and service delivery optimization.
This is a highly visible role requiring creativity, analytical skills, technical fluency, and the ability to influence across all levels of the organization. You will thrive in a fast-paced environment, manage ambiguity with confidence, and drive measurable outcomes that improve the Team Member and customer experience!
What you'll do:
  • Service Delivery Optimization: Uphold Delivery Optimization standard as a center of quality, productivity, and reliability.
    • Analyze processes and implement simplification, efficiency, and engagement improvements
    • Define and track metrics/dashboards to measure service performance and drive continuous improvement
    • Act as a role model in collaborator engagement, driving alignment and cultivating a strong network of leaders; Listen and understand what motivates stakeholders, partners and customers
  • Project Management: Lead cross-team and/or multi-phase projects from design through implementation with a focus on security and scalability.
    • Define clear problem statements, program objectives, success criteria, and benchmarks that align with enterprise strategies
    • Govern program portfolios by identifying risks, managing dependencies, and ensuring timely delivery.
    • Deliver HR technology programs across all phases of planning, readiness, and launch
    • Lead documentation management across the lifecycle, ensuring all scope, timeline, and approach changes are captured
    • Maintain detailed project records and produce timely reports and presentations
    • Conduct risk and milestone assessments, creating mitigation plans for portfolio derailments.
    • Own delivery outcomes, ensuring technical service performance meets or exceeds expectations
  • Communication: Lead the communication strategy across programs, providing executive-ready summaries of health, progress, risks, and issues.
    • Serve as the central point of communication and reporting for program health, risks, and milestones
    • Develop data-driven reports, dashboards, and recommendations to inform decision-making
    • Conduct research and analysis, develop and present recommendations to senior management to effectively drive overall program management and implementation activities
    • Adjust messaging for diverse audiences and communicate objectively on program status. Drive objectivity over subjectivity in the program status reporting process.
  • Resource & Capacity Management: Monitor critical project pipeline volume and complexity, balancing active initiatives against team capacity.
    • Monitor equitable allocation of resources across OP1 priorities, business-as-usual (BAU), and ad-hoc initiatives
    • Track workload sustainability, backlog growth, and demand signals to identify risks of overextension
    • Provide capacity insights to leadership, enabling proactive resourcing decisions and long-term workforce planning

What You'll Need:
  • Bachelor's degree in Business, Information Technology, HR Systems or related field or equivalent experience
  • 7+ years of relevant and successful program management experience leading highly complex projects in HR, IT, or enterprise technology initiatives
  • Proven track record of delivering large-scale, cross-functional programs from strategy to execution
  • Strong technical proficiency with HR systems (Workday, UKG Pro WFM preferred) and cloud-based platforms
  • Expertise in program governance, risk management, process optimization, and capacity planning
  • Excellent prioritization, organizational and facilitation skills
  • Experience with Agile methodologies and the use of modern Cloud technologies and systems
  • Proficiency in Jira, Confluence, Smartsheet, MS Project, Tableau, and Excel
  • Extensive knowledge of the system development life cycle and solution strategies
  • Exceptional critical thinking, communication, and executive presentation skills
  • Demonstrated ability to influence and build consensus across business leaders
  • Ability to thrive in a fast-paced, ambiguous environment with shifting priorities
  • Ability to travel up to 25% as required for program delivery and engagement (minimal expected)

Bonus:
  • PMP, Agile, or Six Sigma certifications.
  • Background in HR transformation or large-scale enterprise operations
  • Strong experience in resource modeling and portfolio demand management
  • Advanced knowledge and experience with Workday (Core HCM, Benefits, Payroll, Compensation, Recruiting, etc.), UKG PRO WFM (time and labor management) Data Visualizations (Excel, Tableau) and HR technologies

The base salary range for this role is $118,500 - $189,500.00.
  • The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant. C08+ positions may also be eligible for annual bonus.

We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.
Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

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About Chewy

Sourced by ZipRecruiter

Chewy is a prominent player in the e-commerce industry, specifically dedicated to pet owners. Based in Dania Beach, Florida, the company was founded in 2011 with the aim to make pet shopping easier and more convenient. Chewy offers a wide range of products including pet food, toys, and other pet-related essentials from over 1,000 trusted brands, along with prescription food and medications from certified veterinarians. The company stands out for its dedication to providing 24/7 customer service and shipping orders over $49 for free. Chewy's mission is to be the most trusted and convenient online destination for pet parents everywhere by committed to delivering pet happiness.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Plantation, FL, US

Year founded

2011

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