At Jack Henry, we're more than a technology company, we're a force for good inย financial services. We're redefining how community banks and credit unions connectย with the people they serve. Our mission is rooted in people inspired innovation,ย empowering financial institutions to deliver seamless, secure, and human centeredย experiences. We deliver cutting-edge solutions that are paving the way for the nextย generation of digital banking and payments, but our true impact begins with ourย associates. ย If you're ready to help transform an industry and grow with a companyย that values purpose, collaboration, and excellence then we'd love to meet you.ย
The Technical Business Analyst serves as a key liaison between customers and software development teams, ensuring business needs are accurately translated into system and functional requirements. This role is responsible for gathering requirements, creating business and technical documentation, supporting business process improvements, and collaborating with development and quality assurance teams throughout the software development lifecycle. The analyst helps ensure successful delivery of product enhancements, system changes, and production releases while staying informed on industry trends and emerging technologies.
This is a remote position and candidates must live within approximately a 70-mileย
radius of our office locations in Allen, TX; Lenexa, KS; Springfield, MO; or Monett, MO; Louisville, KY; Birmingham. AL; Troy, MI; Charolette, NC; ย
The salary range for this position is $80,550- $115,000 and will be determined basedย
on location and experience level.ย
All positions, regardless of location, may require an onsite interview or in-personย
onboarding requirement to verify your identity. ย ย
What you'll be responsible for:ย
- Interacts with customers to gather system requirements.ย
- Defines the system and functional requirements of the product.ย
- Prepares business requirements and functional specifications. ย
- Serves as a resource and/or participant in business process re-design activities. Assists the customer in determining if and how system enhancements may improve process flow and business function.ย
- May perform application, system and regression tests. ย
- Responsible for creating business requirements and system documentation, as well as contributing to end-user and project management documentation.ย
- Works with quality assurance and programming teams to ensure changes are migrated into production correctly.ย
- Interacts with technical teams to convey business requirements.ย
- Works with industry research groups to prepare for product trends.
- May perform other job duties as assigned. ย
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What you'll need to have:ย
- Minimum of 6 years of experience in Technical ย Business Analyst.ย
- Must have 3 years of experience in Oracle Fusion ERP (Enterprise Resource Planning) or SCM (Supply Chain Management) .
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What would be nice for you to have:ย
- Bachelor's degree.
- Experience in the following : ERP Security, Report Writing, ADO/Jira,ServiceNow.
- Has a wide range of experience and able to resolve complex issues. ย Works on complex and diverse projects. ย Analysis requires an in-depth evaluation of variable factors. ย Exercises good judgment in selecting methods, techniques and evaluation criteria for obtaining solutions.ย
- Oracle Integration Cloud (OIC)
- General knowledge of the financial industry.ย
- Excellent communication and customer interaction skills.ย
- Excellent project management skills.ย
- Excellent knowledge of Microsoft Office applications.ย
- Good grammar and writing skills.ย
- Able to define system and functional requirements. ย ย
- Able to meet aggressive deadlines.ย
- Able to interact with and communicate well with other technical associates.ย
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Why Jack Henry?ย
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At Jack Henry, we live by the motto: "Do the right thing, do whatever it takes, andย have fun." It's more than a tagline, it's the foundation of our culture. We recognizeย that our associates are the key to our success, and we're deeply committed to theirย wellbeing. That's why we offer comprehensive benefits designed to support yourย physical, mental, and financial health so you can thrive both personally andย professionally.ย
We're also leading the way in technology modernization, helping financial institutionsย evolve with speed, security, and flexibility. Our strategy focuses on delivering secureย data access, mitigating fraud, and enabling seamless integration. ย Empowering ourย teams to build innovative solutions that meet the evolving needs of accountholders.ย
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Culture of Commitmentย
Ask our associates why they love Jack Henry, and many will tell you it is because ourย culture is exceptional. We do great things together. Our culture empowers us to riseย to challenges, seek new opportunities, and support one another through change. It'sย this shared commitment that drives our success. We're proud to foster anย environment where inclusion, sustainability, and community impact are more thanย values, they're how we operate. ย Visit our Corporate Sustainability site to learn moreย about our culture and commitment to our people, customers, community,ย environment, and shareholders.ย
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Equal Employment Opportunityย
At Jack Henry, we know we are better together. We value, respect, and protect theย uniqueness each of us brings. Innovation flourishes by including all voices andย makes our business - and our society - stronger. Jack Henry is an equal opportunityย employer and we are committed to providing equal opportunity in all of ourย employment practices, including selection, hiring, performance management,ย promotion, transfer, compensation, benefits, education, training, social, andย recreational activities to all persons regardless of race, religious creed, color, nationalย origin, ancestry, physical disability, mental disability, genetic information, pregnancy,ย marital status, sex, gender, gender identity, gender expression, age, sexualย orientation, and military and veteran status, or any other protected status protectedย by local, state or federal law.ย
No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal,ย intimidation, or retaliation for good faith reports or complaints of discrimination ofย any kind, pursuing any discrimination claim, or cooperating in related investigations.ย
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Requests for full corporate job descriptions may be requested through the interviewย
process at any time. ย ย