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Technical Documentation Manager Jobs in Wisconsin

Rehlko, LLC

Technical Writer - Home Energy

Sheboygan, WI · On-site

$66K - $83K/yr

... and management, and clean energy solutions that serve a broad spectrum of OEM, residential ... Writing, editing, and maintaining Technical Documentation (operation and maintenance manuals ...

Rehlko, LLC

Technical Writer - Home Energy

Sheboygan, WI · Hybrid

$66K - $83K/yr

... and management, and clean energy solutions that serve a broad spectrum of OEM, residential ... Writing, editing, and maintaining Technical Documentation (operation and maintenance manuals ...

Appvion, LLC

Technical Services Specialist

Appleton, WI

$25.25 - $34.25/hr

Responsibilities Claims Management and Processing * Receive, document, and process customer claims, complaints, and technical inquiries. * Coordinate investigations with Quality, Production ...

Renewaire

Technical Sales Support Manager

Waunakee, WI · On-site

Oversee order accuracy, technical documentation, and after-sales support * Drive CRM case management, ERP utilization, and process improvements * Manage RMA (Return Material Authorization), warranty ...

M2S Group

Technical Services Specialist

Appleton, WI · On-site

$25.25 - $34.25/hr

Responsibilities Claims Management and Processing * Receive, document, and process customer claims, complaints, and technical inquiries. * Coordinate investigations with Quality, Production ...

Federal Mfg

Technical Writer

Waukesha, WI · On-site

Job Summary : Federal Mfg is seeking a Technical Writer to join ProMach, a company focused on ... for management within ProMach. • Organize material and completes documentation assignment ...

GEA

Dairy ProX Technical Project Manager

Galesville, WI · On-site

$38 - $45/hr

Work with technical documentation department to update manuals when needed * Create quick guides ... Project management support of installations * Support direct sales * Have basic knowledge on system ...

Ball Corporation

Site Technical Trainer

Fort Atkinson, WI · On-site

$29.75 - $39.50/hr

Systems and Documentation Management Manage training assignments and completions within the ... technical training content. * Training Metrics & Continuous Improvement Track and report on ...

Ball

Site Technical Trainer

Fort Atkinson, WI · On-site

$29.75 - $39.50/hr

Systems and Documentation Management Manage training assignments and completions within the ... technical training content. * Training Metrics & Continuous Improvement Track and report on ...

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Showing results 21-40

All JobsTechnical Documentation JobsTechnical Documentation Manager JobsTechnical Documentation Manager Jobs in Wisconsin

Technical Documentation Manager information

See Wisconsin salary details

$51.5K

$153.7K

$195.3K

How much do technical documentation manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for technical documentation manager in Wisconsin is $153,712.00, according to ZipRecruiter salary data. Most workers in this role earn between $117,600.00 and $182,700.00 per year, depending on experience, location, and employer.

What are the main challenges Technical Documentation Managers face when leading documentation teams?

Technical Documentation Managers often navigate challenges such as coordinating among cross-functional teams, ensuring documentation meets both technical accuracy and user-friendliness, and managing shifting project deadlines. Balancing the expectations of engineers, product managers, and end users requires strong communication and organizational skills. Additionally, maintaining documentation quality and consistency across multiple writers and projects can be complex, especially in fast-paced or agile environments.

What is the difference between Technical Documentation Manager vs Technical Writer?

AspectTechnical Documentation ManagerTechnical Writer
ResponsibilitiesOversees documentation teams, manages projects, ensures consistency and quality across all technical documents.Creates, edits, and maintains technical content, often focusing on specific documents or sections.
Required SkillsProject management, team leadership, technical knowledge, editing skills.Writing, editing, technical understanding, research skills.
Work EnvironmentTypically in an office setting, managing teams and coordinating with other departments.Primarily individual work, often in an office or remote setting.
Common UsageUsed in organizations with large documentation needs, overseeing multiple projects.Used by professionals producing specific technical content.

The main difference between a Technical Documentation Manager and a Technical Writer lies in scope and responsibilities. The manager oversees the entire documentation process and team, while the writer focuses on creating and editing individual documents. Both roles require technical knowledge, but the manager also needs leadership and project management skills.

What does a Technical Documentation Manager do?

A Technical Documentation Manager oversees the creation, organization, and maintenance of technical documents such as user manuals, product guides, and standard operating procedures. They lead a team of technical writers, ensuring that documentation is clear, accurate, and accessible to its intended audience. Additionally, they collaborate with engineers, product managers, and other stakeholders to gather information and keep documentation up to date. Their role is essential for ensuring users and internal teams have the information they need to effectively use or support a product or system.

What are the key skills and qualifications needed to thrive as a Technical Documentation Manager, and why are they important?

To thrive as a Technical Documentation Manager, you need expertise in technical writing, document management, and a background in fields like computer science or engineering, often supported by a relevant degree. Familiarity with content management systems (CMS), documentation tools (such as MadCap Flare or Adobe FrameMaker), and industry standards like DITA is typically required. Strong leadership, attention to detail, and excellent communication skills help drive team performance and ensure clear, user-friendly documentation. These skills are vital for producing accurate technical content, streamlining workflows, and supporting product usability and customer satisfaction.
What are the most commonly searched types of Technical Documentation jobs in Wisconsin? The most popular types of Technical Documentation jobs in Wisconsin are:
What are popular job titles related to Technical Documentation Manager jobs in Wisconsin? For Technical Documentation Manager jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Technical Documentation Manager jobs in Wisconsin look for? The top searched job categories for Technical Documentation Manager jobs in Wisconsin are:
What cities in Wisconsin are hiring for Technical Documentation Manager jobs? Cities in Wisconsin with the most Technical Documentation Manager job openings:
Technical Documentation Manager jobs near you
Infographic showing various Technical Documentation Manager job openings in Wisconsin as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $153,712 per year, or $73.9 per hour.

Technical Service Representative

Custom Equipment, Inc

Richfield, WI • On-site

Full-time

Re-posted 6 days ago

Job description

Company Description
As a leading aerial equipment manufacturer, we're constantly striving to better our products, services, and customer satisfaction. We understand this starts with us and that's why we're dedicated to our employees' success.
If you're an energetic and motivated individual, we want to talk with you! Start the conversation and learn more about our rapidly growing team when you apply today.
Job Description
Primary Purpose
The Technical Service Representative provides technical support to customers, dealers, and internal departments regarding the operation, maintenance, troubleshooting, and repair of AXCS equipment. This position serves as a primary technical resource for product support, warranty administration, production assistance, and service training. The role also develops and delivers customer service training courses while supporting continuous product improvement through field feedback and failure analysis.
Essential Functions and Responsibilities
  • Respond to customer, dealer, and distributor technical support requests via phone, email, and other communication channels in a timely manner.
  • Diagnose mechanical, hydraulic, and electrical product concerns by reviewing customer information, photographs, videos, diagnostic data, and technical documentation.
  • Process service parts orders, quotations, acknowledgments, return authorizations, and related customer requests.
  • Assist customers in identifying replacement parts and provide technical guidance for equipment repair and maintenance.
  • Provide technical support to Manufacturing and Quality teams for production-related issues and communicate corrective actions to the Service Manager and Engineering as appropriate.
  • Assist in the administration and processing of warranty claims, including documentation review, claim validation, and customer communication.
  • Analyze returned warranty components to determine root cause and provide recommendations for corrective and preventive actions.
  • Document recurring product issues and communicate trends to Engineering, Quality, and Operations to support continuous product improvement.
  • Assist in the development and maintenance of service manuals, technical bulletins, troubleshooting guides, and other technical documentation.
  • Develop and conduct customer, dealer, and internal service training programs, including equipment operation, maintenance, troubleshooting, and repair procedures.
  • Develop new and or refine existing training courses covering mechanical, hydraulic, and electrical systems on our products for customer use.
  • Support new product launches by assisting with service documentation, training materials, and field readiness activities.
  • Travel to customer, dealer, distributor, and company locations as required to provide technical assistance, conduct service training, support product demonstrations, and resolve complex service issues.
  • Perform other duties as assigned.

Qualifications
Qualifications
The requirements listed below are representative of the knowledge, skills, and abilities necessary to successfully perform the essential functions of this position.
Education and Experience
  • High school diploma or equivalent required.
  • Associate degree in Automotive Technology, Diesel Technology, Industrial Maintenance, Electrical Technology, or a related technical field preferred.
  • Three to five years of experience in technical service, equipment repair, field service, or customer support.
  • Experience supporting mobile equipment, construction equipment, aerial work platforms, forklifts, telehandlers, or similar industrial equipment preferred.
  • Strong working knowledge of mechanical and electric drive systems, hydraulics, electronic control systems, and the ability to read and interpret electrical and hydraulic schematics, service manuals, and technical drawings.
  • Excellent verbal and written communication skills with the ability to explain technical concepts to customers of varying experience levels.
  • Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
  • Proficient with Microsoft Office and ERP/service management software.
  • Ability to work independently while maintaining a high level of customer satisfaction.
  • Ability to present technical information in both classroom and hands-on training environments.

Preferred Qualifications
  • Experience troubleshooting and supporting engines and battery-powered material handling equipment and Mobile Elevating Work Platforms (MEWPs).
  • Working knowledge of ANSI A92 standards and Mobile Elevating Work Platforms (MEWPs).
  • Previous experience developing or delivering technical training programs.
  • Experience with warranty administration and root cause failure analysis.

Certifications and Licenses
  • Valid driver's license with an acceptable driving record meeting Company insurance requirement.
  • Ability to operate company vehicles and customer equipment safely.
  • MEWP Operator or Service Certification preferred.

Additional Information
All your information will be kept confidential according to EEO guidelines.

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