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Technical Dispatcher Jobs (NOW HIRING)

Red Cap Plumbing & Air

Dispatcher

Tampa, FL · On-site

... service and technical expertise in the plumbing industry. Our commitment to excellence and ... Dispatch work orders to field technicians according to priority and location * Receive and record ...

Hunter Recruitment Advisors

Dispatcher

Buffalo, NY · On-site

$19 - $29/hr

Whether you're interested in management, accounting, sales, customer service, or technical roles ... The Dispatcher will serve as the key connection between customers, technicians, and the office team ...

Ed Morse Automotive Group

Dispatcher -

Red Bud, IL · On-site

$17.50 - $18/hr

Ed Morse is currently seeking an Automotive WAREHOUSE Dispatcher to join our team. Role Overview ... Technical: Basic computer skills (routing software, spreadsheets, etc.) * Physical: Ability to lift ...

Ed Morse Automotive Group

Dispatcher -

Red Bud, IL · On-site

$17.50 - $18/hr

The Dispatcher plays a crucial role in our daily operations--coordinating delivery routes ... Technical: Basic computer skills (routing software, spreadsheets, etc.) * Physical: Ability to lift ...

Ed Morse Automotive Group

Dispatcher -

Red Bud, IL · On-site

Ed Morse is currently seeking an Automotive WAREHOUSE Dispatcher to join our team. Role Overview ... Technical: Basic computer skills (routing software, spreadsheets, etc.) * Physical: Ability to lift ...

Prime Partners

Service Dispatcher

Bentonville, AR

$15 - $21/hr

Company Summary Leading nationwide electrical, low voltage, and technical solutions provider ... Key Responsibilities · Schedule and dispatch service tickets to field technicians across ...

Bragg Companies

Dispatcher

Santa Maria, CA · On-site

$25/hr

We are currently hiring a Dispatcher in our Santa Maria, CA branch. Key Responsibilities ... Technical Skills: Ability to use standard desktop load applications such as Microsoft Office and ...

Crawford Thomas Recruiting

Dispatcher

Tampa, FL · On-site

$23 - $25/hr

SERVICE DISPATCHER Pay: $23-$25hr depending on experience Location: Tampa, FL 33610 Schedule ... Support field technicians with customer service, non-technical procedures, and service expectations.

City of Roseville, CA

Dispatcher II

Roseville, CA · On-site

$36.60 - $51.50/hr

May exercise technical supervision over Dispatcher I level personnel, as assigned. Examples of Duties For a detailed and complete , click HERE Minimum Qualifications Experience and Training ...

Springfield College

Dispatcher

Springfield, MA · On-site

$18/hr

The Dispatcher operates multiple communication systems simultaneously while maintaining situational ... Associate's or vocational/ technical school degree in Criminal Justice preferred. EMO, APCO ...

INSPYR Solutions

Dispatcher

Lowell, AR · On-site

$19/hr

Dispatcher Location: Lowell, AR Duration: Contract to hire Compensation: $19/hr W2 Work ... technical expertise with our clients' business objectives and cultural needs. Our solutions are ...

Forward Air

Dispatcher - Local

Laredo, TX · On-site

The Dispatcher - Local supports daytoday freight coordination by following established procedures ... Technical: Proficient in Microsoft O365 and common office technologies * Environment: Must be able ...

Superior Mobile Health

EMS Dispatcher I

San Antonio, TX · On-site

$16/hr

Technical Fluency - Proficient with CAD systems and dispatch-related software.PREFERRED QUALIFICATIONSPrevious EMS, 911, or emergency medical dispatch experience.Familiarity with San Antonio and ...

Government Jobs

Power Dispatcher

Pasadena, CA · On-site

Power Dispatcher The City of Pasadena Water & Power Department is seeking an experienced Power ... The ideal candidate is a proactive, dependable professional with strong technical judgment and a ...

Government Jobs

Power Dispatcher

Pasadena, CA · On-site

Power Dispatcher The City of Pasadena Water & Power Department is seeking an experienced Power ... The ideal candidate is a proactive, dependable professional with strong technical judgment and a ...

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Technical Dispatcher information

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$11

$22

$33

How much do technical dispatcher jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for technical dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What is a technical dispatcher?

Technical Dispatchers are professionals responsible for coordinating and assigning technical support, repair, or maintenance tasks to field technicians or service teams. They act as a communication link between customers, technicians, and management, ensuring that service requests are handled efficiently and promptly. Technical Dispatchers use scheduling software and communication tools to prioritize tasks, track job progress, and resolve any scheduling conflicts. Their work is essential for maintaining smooth operations in industries like IT, telecommunications, utilities, and equipment servicing.

How does a technical dispatcher coordinate with field technicians to resolve urgent service requests?

Technical Dispatchers play a crucial role in bridging communication between customers and field technicians, especially during urgent or high-priority incidents. They assess incoming service requests, prioritize them based on urgency, and assign the most suitable technicians. Throughout the process, they maintain regular communication to provide updates, troubleshoot remotely when possible, and ensure that technicians have all necessary information and resources. This collaborative approach helps minimize downtime and enhances customer satisfaction.

What are the key skills and qualifications needed to thrive as a technical dispatcher, and why are they important?

To excel as a Technical Dispatcher, you need strong organizational skills, multitasking ability, and a solid understanding of technical terminology, often supported by relevant experience or vocational training. Familiarity with dispatch software, GPS tracking systems, and communication platforms is typically required. Excellent problem-solving, communication, and stress management skills help you coordinate effectively between technicians and clients. These competencies ensure efficient resource allocation, timely response to service requests, and high customer satisfaction in fast-paced environments.

What is the difference between Technical Dispatcher vs Service Dispatcher?

AspectTechnical DispatcherService Dispatcher
Required CredentialsHigh school diploma, technical certifications often preferredHigh school diploma, technical or customer service experience beneficial
Work EnvironmentField and office-based, coordinating technical or repair servicesOffice and field, scheduling and dispatching service technicians
Employer & IndustryUtilities, telecommunications, cable companiesHVAC, appliance repair, general service industries
Common Search & ComparisonYesYes

The main difference between a Technical Dispatcher and a Service Dispatcher lies in their focus areas. Technical Dispatchers primarily coordinate technical or specialized services, often requiring technical certifications. Service Dispatchers handle scheduling and dispatching for general service or repair jobs, emphasizing customer service skills. Both roles are essential in service industries but differ in technical requirements and work scope.

How much does a technical dispatcher earn?

The average salary for a technical dispatcher typically ranges from $40,000 to $60,000 per year, depending on experience, location, and industry. Some roles may offer additional benefits such as overtime pay, certifications, or specialized skills in telecommunications or logistics management.

Is it hard to get hired as a technical dispatcher?

Getting hired as a technical dispatcher can vary depending on experience, certifications, and the industry. Candidates typically need strong communication skills, knowledge of dispatch software, and sometimes relevant technical or safety certifications. Entry-level positions may be easier to obtain, but competitive roles often require prior experience or specialized training.

What cities are hiring for Technical Dispatcher jobs?

Cities with the most Technical Dispatcher job openings:

What are popular job titles related to Technical Dispatcher jobs?

For Technical Dispatcher jobs, the most frequently searched job titles are:

Technical Dispatcher jobs near you
Infographic showing various Technical Dispatcher job openings in the United States as of July 2026, with employment types broken down into 10% Internship, 5% As Needed, 78% Full Time, 6% Part Time, and 1% Contract. Highlights an 93% Physical, and 7% Remote job distribution, with an average salary of $45,823 per year, or $22 per hour.

Dispatcher

Tampa, FL • On-site

Red Cap Plumbing & Air
Construction • 11 - 50 employees
Learn more about Red Cap Plumbing & Airexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Job description

Overview

Red Cap is currently seeking a Dispatcher to join our team comprised of creative and energetic employees, who are dedicated to delivering the best customer service experience every day. Our dispatchers are responsible for scheduling and dispatching home services repair, installation and maintenance technicians to specified customer locations for service and repair.

Hours - Sunday to Thursday 10-7pm

About Us:

At Red Cap Plumbing, Air & Electric, we pride ourselves on being at the forefront of customer service and technical expertise in the plumbing industry. Our commitment to excellence and innovation drives us to seek dynamic professionals who are passionate about delivering top-tier service and solutions. 

What's In It For Me?

  • Market Value Compensation
  • Robust PTO Plan
  • Health, Vision and Dental plans for you and your family to choose from
  • 401K Retirement Plan with company match up to 30%
  • Life Insurance, Short-Term and Long-Term Disability
  • Special Program Options: FSA, EPA, Legal Services, and Identity Theft
  • Continuous Training for your Professional Development
  • Working in a dynamic, collaborative, and fun environment
  • Coached and supported career growth
Responsibilities

What Will I Do?

  • Schedule and monitor daily technician schedules
  • Review, analyze, and audit work orders
  • Dispatch work orders to field technicians according to priority and location
  • Receive and record completed work orders from the field technicians
  • Contact customers to confirm next-day appointments
  • Communicate with field personnel via Outlook
  • Handle paperwork for assigned departments and technicians
  • Maintain accurate technician database
  • Coordinate parts scheduling
  • Coordinate warranty installations with other divisions
  • Answer general questions regarding rebates, system operations, warranties, etc. from customers
  • Other duties as assigned
Qualifications

Do I Have What It Takes?

  • High School Diploma or GED preferred
  • Minimum 3 years of dispatching experience, preferably in HVAC, Plumbing, or a related industry
  • Basic computer proficiency, particularly with Microsoft applications
  • Experience with Service Titan is a plus
  • Must be able to work evenings and weekends

Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.  The company encourages all qualified candidates who are eligible to work in the United States to apply, but it does not sponsor applicants or employees who require a visa to work legally.

Employment Type: FULL_TIME

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