ZipRecruiter

Log In

1

Technical Dispatcher Jobs (NOW HIRING)

Sagent LLC

Dispatcher

Addison, TX · On-site

$18 - $20/hr

Perform ticket fulfilment for both product and technical dispatch * Fulfill program requirements * Be able to anticipate risks, provide solutions, and provide day-to-day dispatch functions * Input ...

Synerfac Technical Staffing

Dispatcher

Medley, FL

$20 - $24/hr

Coordinate and dispatch multiple drivers and trucks to support daily transportation operations ... Synerfac Technical Staffing and our contracted partners. Frequency varies for text messages.

Synerfac Technical Staffing

Dispatcher

Miami, FL

$20 - $24/hr

Coordinate and dispatch multiple drivers and trucks to support daily transportation operations ... Synerfac Technical Staffing and our contracted partners. Frequency varies for text messages.

Courser

Dispatcher

Savannah, GA · On-site

Required : • Strong attention to Detail • Technical awareness: ability to match resources to ... dispatching experience required • Experience handling high volume service requests Company

Project Resources Group

Dispatcher

Salt Lake City, UT · On-site

$25 - $30/hr

Technical Support * Network Infrastructure * Engineering & Design * Project and Program Management * Outside Plant Damage Cost Recovery Services With 20+ offices and 825+ employees nationwide, we ...

South Metro Fire Rescue

Dispatcher

Centennial, CO · On-site

$61K - $89K/yr

... technical or college level with two (2) years of related experience is preferred. Candidates with ... Dispatchers function at all positions on a rotation: call taking, radio, system status, operations ...

South Metro Fire Rescue

Dispatcher

Centennial, CO · On-site

$61K - $89K/yr

... technical or college level with two (2) years of related experience is preferred. Candidates with ... Dispatchers function at all positions on a rotation: call taking, radio, system status, operations ...

South metro

Dispatcher

Centennial, CO · On-site

$61K - $89K/yr

... technical or college level with two (2) years of related experience is preferred. Candidates with ... Dispatchers function at all positions on a rotation: call taking, radio, system status, operations ...

South metro

Dispatcher

Centennial, CO · On-site

$61K - $89K/yr

... technical or college level with two (2) years of related experience is preferred. Candidates with ... Dispatchers function at all positions on a rotation: call taking, radio, system status, operations ...

Courser

Dispatcher

Savannah, GA · On-site

$17.25 - $23/hr

Strong attention to Detail Technical awareness: ability to match resources to technical issues ... dispatching experience required Experience handling high volume service requests MEASURES OF ...

Palmetto Technology Group

Dispatcher

Savannah, GA · On-site

$17.25 - $23/hr

Strong attention to Detail Technical awareness: ability to match resources to technical issues ... dispatching experience required Experience handling high volume service requests MEASURES OF ...

Stanley Steemer

Dispatcher

Sandy, UT · On-site

The Dispatcher will drive company business through effectively coordinating a team effort and provide technical support in branch operations. Why Stanley Steemer? * Weekly Pay! * Excellent Benefits:

next page

Showing results 1-20

All JobsTechnical Dispatcher Jobs

Technical Dispatcher information

See salary details

$11

$22

$33

How much do technical dispatcher jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for technical dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

Is it hard to get hired as a dispatcher?

Getting hired as a dispatcher can vary depending on the industry and location, but generally requires good communication skills, organization, and sometimes relevant certifications or experience. Entry-level positions are often available, though competition may exist for more specialized roles. Familiarity with dispatch software and a clean driving record can improve chances of employment.

What is a tech dispatcher?

A technical dispatcher is a professional responsible for coordinating and managing the deployment of technical services, such as IT support, telecommunications, or field service technicians. They communicate with technicians and clients, schedule appointments, and use dispatch software to ensure efficient service delivery.

What are Technical Dispatchers?

Technical Dispatchers are professionals responsible for coordinating and assigning technical support, repair, or maintenance tasks to field technicians or service teams. They act as a communication link between customers, technicians, and management, ensuring that service requests are handled efficiently and promptly. Technical Dispatchers use scheduling software and communication tools to prioritize tasks, track job progress, and resolve any scheduling conflicts. Their work is essential for maintaining smooth operations in industries like IT, telecommunications, utilities, and equipment servicing.

What is the difference between Technical Dispatcher vs Service Dispatcher?

AspectTechnical DispatcherService Dispatcher
Required CredentialsHigh school diploma, technical certifications often preferredHigh school diploma, technical or customer service experience beneficial
Work EnvironmentField and office-based, coordinating technical or repair servicesOffice and field, scheduling and dispatching service technicians
Employer & IndustryUtilities, telecommunications, cable companiesHVAC, appliance repair, general service industries
Common Search & ComparisonYesYes

The main difference between a Technical Dispatcher and a Service Dispatcher lies in their focus areas. Technical Dispatchers primarily coordinate technical or specialized services, often requiring technical certifications. Service Dispatchers handle scheduling and dispatching for general service or repair jobs, emphasizing customer service skills. Both roles are essential in service industries but differ in technical requirements and work scope.

Is a dispatcher a high stress job?

A technical dispatcher role can be high stress due to the need for quick decision-making, managing multiple priorities, and coordinating with various teams under time-sensitive conditions. Stress levels may vary depending on the industry, workload, and support systems in place, but the job often requires strong communication and problem-solving skills to handle urgent situations effectively.

How does a Technical Dispatcher typically coordinate with field technicians to resolve urgent service requests?

Technical Dispatchers play a crucial role in bridging communication between customers and field technicians, especially during urgent or high-priority incidents. They assess incoming service requests, prioritize them based on urgency, and assign the most suitable technicians. Throughout the process, they maintain regular communication to provide updates, troubleshoot remotely when possible, and ensure that technicians have all necessary information and resources. This collaborative approach helps minimize downtime and enhances customer satisfaction.

What is the highest paid dispatcher?

The highest paid dispatchers are often those in specialized fields such as airline or emergency services dispatchers, with salaries reaching over $70,000 annually. Factors influencing pay include experience, certifications, and the complexity of the dispatching environment.

What are the key skills and qualifications needed to thrive as a Technical Dispatcher, and why are they important?

To excel as a Technical Dispatcher, you need strong organizational skills, multitasking ability, and a solid understanding of technical terminology, often supported by relevant experience or vocational training. Familiarity with dispatch software, GPS tracking systems, and communication platforms is typically required. Excellent problem-solving, communication, and stress management skills help you coordinate effectively between technicians and clients. These competencies ensure efficient resource allocation, timely response to service requests, and high customer satisfaction in fast-paced environments.
More about Technical Dispatcher jobs
What cities are hiring for Technical Dispatcher jobs? Cities with the most Technical Dispatcher job openings:
What job categories do people searching Technical Dispatcher jobs look for? The top searched job categories for Technical Dispatcher jobs are:
Technical Dispatcher jobs near you
Infographic showing various Technical Dispatcher job openings in the United States as of July 2026, with employment types broken down into 10% Internship, 5% As Needed, 78% Full Time, 6% Part Time, and 1% Contract. Highlights an 93% Physical, and 7% Remote job distribution, with an average salary of $45,823 per year, or $22 per hour.
Dispatcher

Dispatcher

Sagent LLC

Addison, TX • On-site

$18 - $20/hr

Full-time

Posted 8 days ago

Job description

SUMMARY OF FUNCTIONS:

Coordinate and manage the timely dispatch of resources, such as vehicles, personnel, or equipment, to meet operational requirements. Will open work orders, source, and assign resources, and provide timely updates on service calls to meet the requirements presented by the customer. The ideal candidate should possess excellent communication skills, be able to handle high-pressure situations, and demonstrate a strong ability to prioritize tasks efficiently. Position will also require flexibility on regular work hours, as well as weekend and holiday work depending on business needs. Other duties as assigned.

Shift Info: Monday-Thursday, 4pm-3am (may have to be flexible during training)

KEY RESPONSIBILITIES:

  • Essential Functions:
    • Responsible for specific delivery of dispatch services in accordance with the requirements established in the Program Statement of Work to that customer.
    • Oversee tickets from creation to completion, verifying SLAs are met and deliverables are uploaded for accuracy.
    • Build and maintain our contracted work force and presence on the accompanying platform(s)
    • Create tickets based around failure or product on ticketing software platform.
    • Perform ticket fulfilment for both product and technical dispatch
    • Fulfill program requirements
    • Be able to anticipate risks, provide solutions, and provide day-to-day dispatch functions
    • Input data for program reporting
  • Resource Coordination:
    • Efficiently dispatch vehicles, personnel, or equipment based on operational needs and priorities utilizing an automated work order ticketing system.
    • Monitor and track the status and location of resources in real-time.
    • Ensure optimal utilization of available resources to meet service demands and stay in budget.
  • Communication:
    • Act as a central point of contact for field personnel.
    • Relay important information clearly and concisely to ensure effective communication between all parties.
    • Handle incoming calls, requests, and emergency situations with professionalism and urgency.
    • Provide real-time updates to the customer on the status of their request.
  • Scheduling:
    • Develop and maintain daily schedules for personnel and equipment.
    • Adjust schedules in real-time to respond to changing priorities, emergencies, or unforeseen circumstances.
  • Problem Solving:
    • Quickly assess and resolve issues related to resource allocation and deployment.
  • Documentation:
    • Maintain accurate records of service tickets, including time logs, incident updates, and resource availability.
    • Generate reports on key performance indicators and operational metrics.
  • Compliance:
    • Ensure compliance with company policies, industry regulations, and safety standards.
    • Stay informed about relevant industry trends, technologies, and best practices.

SKILLS/KNOWLEDGE/EXPERIENCE REQUIRED:

  • High school diploma or equivalent; additional education or certification in logistics, dispatching, or a related field is a plus.
  • Proven experience in a dispatch or logistics role, preferably in a fast-paced environment.
  • Strong communication skills, both verbal and written.
  • Ability to multitask, prioritize, and make quick decisions under pressure.
  • Must have strong computer skills and be able to work on various software programs, including but not limited to ticketing software, web programs, outlook, and Microsoft Excel.
  • Proficient in using dispatch software and communication tools.
  • Knowledge of geographical areas and effective route planning.
  • Excellent problem-solving and critical-thinking skills.

PHYSICAL DEMANDS | WORK ENVIRONMENT:

The physical demands and work environment described here are representative of those that must be met by a team member to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job, absent undue hardship.
  • Prolonged periods sitting at a desk and working on a computer in an office setting
  • Prolonged periods of standing
  • Occasionally it may be required to lift (up to) 25 pounds and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects

Apply