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Technical Dispatcher Jobs (NOW HIRING)

CoolSys

Dispatcher 2

Anaheim, CA

$25 - $38/hr

Technical (refrigeration) expertise, preferred. Work Experience / Skills * 3-5 years of experience in dispatch operations, customer service, or a related field, preferably in a technical service ...

CoolSys

Dispatcher 2

Anaheim, CA · On-site

$25/hr

Technical (refrigeration) expertise, preferred. Work Experience / Skills * 3-5 years of experience in dispatch operations, customer service, or a related field, preferably in a technical service ...

CoolSys

Dispatcher 2

Anaheim, CA · On-site

$25 - $38/hr

Technical (refrigeration) expertise, preferred. Work Experience / Skills * 3-5 years of experience in dispatch operations, customer service, or a related field, preferably in a technical service ...

Ewing Bros Inc.

Dispatcher

Las Vegas, NV · On-site

$15/hr

Job Summary: We are seeking a highly organized and fast-paced Dispatcher to serve as the first ... Technical proficiency and willingness to learn.

Red Cap Plumbing & Air

Dispatcher

Tampa, FL

$18 - $23/hr

... service and technical expertise in the plumbing industry. Our commitment to excellence and ... Dispatch work orders to field technicians according to priority and location * Receive and record ...

OWL Services

Dispatcher

Fort Lauderdale, FL · On-site

$20 - $22/hr

The Dispatcher will be responsible for dispatching service technicians daily to meet customer ... Technical support; providing directions, changes in scheduling, etc * Notifying customers of delay ...

Service Today

Dispatcher

Federalsburg, MD · On-site

$20 - $24/hr

Dispatcher Location: Federalsburg, MD Pay Rate: $20.00-$24.00 per hour. About Service Today You're ... Consultative selling skills with the ability to clearly explain technical information * Self ...

Red Cap Plumbing & Air

Dispatcher

Tampa, FL · On-site

$18 - $23/hr

... service and technical expertise in the plumbing industry. Our commitment to excellence and ... Dispatch work orders to field technicians according to priority and location * Receive and record ...

Red Cap Plumbing & Air

Dispatcher

Tampa, FL

$18 - $23/hr

... service and technical expertise in the plumbing industry. Our commitment to excellence and ... Dispatch work orders to field technicians according to priority and location * Receive and record ...

Red Cap Plumbing & Air

Dispatcher

Tampa, FL · On-site

... service and technical expertise in the plumbing industry. Our commitment to excellence and ... Dispatch work orders to field technicians according to priority and location * Receive and record ...

Robert Half

Dispatcher

Seattle, WA · On-site

$28 - $30/hr

We are looking for a Dispatcher to support service coordination for installation, inspection ... technical troubleshooting support.

DCOMM

Dispatcher

Irving, TX · On-site

Dispatchers act as the primary point of contact for clients, technicians, and internal teams ... Technical Proficiency: Familiarity with scheduling and workforce management software is a plus.

Dcomm Inc

Dispatcher

Irving, TX · On-site

Dispatchers act as the primary point of contact for clients, technicians, and internal teams ... Technical Proficiency: Familiarity with scheduling and workforce management software is a plus.

DCOMM

Dispatcher

Irving, TX

Dispatchers act as the primary point of contact for clients, technicians, and internal teams ... Technical Proficiency: Familiarity with scheduling and workforce management software is a plus.

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Technical Dispatcher information

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How much do technical dispatcher jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for technical dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

Is it hard to get hired as a dispatcher?

Getting hired as a technical dispatcher can vary depending on the industry and location, but generally requires relevant communication skills, problem-solving ability, and familiarity with dispatch software or radio systems. Some positions may prefer or require certifications or prior experience, which can influence the ease of employment. Entry-level roles are often available, but competition can be moderate to high depending on the market.

What is a tech dispatcher?

A technical dispatcher is a professional responsible for coordinating and managing the deployment of technical services, such as repair or maintenance work, often in industries like telecommunications, utilities, or transportation. They communicate with field technicians, schedule jobs, and use dispatch software to ensure efficient operations. Strong communication skills and knowledge of relevant tools are essential for this role.

What are Technical Dispatchers?

Technical Dispatchers are professionals responsible for coordinating and assigning technical support, repair, or maintenance tasks to field technicians or service teams. They act as a communication link between customers, technicians, and management, ensuring that service requests are handled efficiently and promptly. Technical Dispatchers use scheduling software and communication tools to prioritize tasks, track job progress, and resolve any scheduling conflicts. Their work is essential for maintaining smooth operations in industries like IT, telecommunications, utilities, and equipment servicing.

What is the difference between Technical Dispatcher vs Service Dispatcher?

AspectTechnical DispatcherService Dispatcher
Required CredentialsHigh school diploma, technical certifications often preferredHigh school diploma, technical or customer service experience beneficial
Work EnvironmentField and office-based, coordinating technical or repair servicesOffice and field, scheduling and dispatching service technicians
Employer & IndustryUtilities, telecommunications, cable companiesHVAC, appliance repair, general service industries
Common Search & ComparisonYesYes

The main difference between a Technical Dispatcher and a Service Dispatcher lies in their focus areas. Technical Dispatchers primarily coordinate technical or specialized services, often requiring technical certifications. Service Dispatchers handle scheduling and dispatching for general service or repair jobs, emphasizing customer service skills. Both roles are essential in service industries but differ in technical requirements and work scope.

Why do 911 dispatchers quit?

911 dispatchers often leave the job due to high stress levels, emotional burnout, and the demanding nature of handling emergency calls. The shift work, exposure to traumatic situations, and workload can contribute to job dissatisfaction and turnover.

How does a Technical Dispatcher typically coordinate with field technicians to resolve urgent service requests?

Technical Dispatchers play a crucial role in bridging communication between customers and field technicians, especially during urgent or high-priority incidents. They assess incoming service requests, prioritize them based on urgency, and assign the most suitable technicians. Throughout the process, they maintain regular communication to provide updates, troubleshoot remotely when possible, and ensure that technicians have all necessary information and resources. This collaborative approach helps minimize downtime and enhances customer satisfaction.

What is the highest paid dispatcher?

The highest paid dispatchers are often those working in specialized industries such as oil and gas, aviation, or emergency services, with salaries exceeding $70,000 annually. Factors influencing pay include experience, certifications, and the complexity of the dispatching environment. Senior dispatchers or those in managerial roles can earn higher salaries with additional responsibilities.

What are the key skills and qualifications needed to thrive as a Technical Dispatcher, and why are they important?

To excel as a Technical Dispatcher, you need strong organizational skills, multitasking ability, and a solid understanding of technical terminology, often supported by relevant experience or vocational training. Familiarity with dispatch software, GPS tracking systems, and communication platforms is typically required. Excellent problem-solving, communication, and stress management skills help you coordinate effectively between technicians and clients. These competencies ensure efficient resource allocation, timely response to service requests, and high customer satisfaction in fast-paced environments.
More about Technical Dispatcher jobs
What cities are hiring for Technical Dispatcher jobs? Cities with the most Technical Dispatcher job openings:
What job categories do people searching Technical Dispatcher jobs look for? The top searched job categories for Technical Dispatcher jobs are:
Technical Dispatcher jobs near you
Infographic showing various Technical Dispatcher job openings in the United States as of June 2026, with employment types broken down into 40% Full Time, and 60% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $45,823 per year, or $22 per hour.
Dispatcher

Dispatcher

AMBITRANS MEDICAL TRANSPORT INC

Punta Gorda, FL

$17/hr

Other

Posted 11 days ago

Job description

Essential Job Functions

  • Provides excellent customer service when dealing with customers and employees.  This process is often handled over the telephone and other electronic means of communications.
  • Understands local and state geography to help determine response times for transports.
  • Utilizes information received from the caller to determine priority and nature of call, assign and dispatch appropriate vehicle
  • Data entry of information into industry specific software
  • Transmits call information to personnel
  • Ensures calls are prioritized in accordance with company Standard Operating Guidelines
  • Posts unassigned vehicles to predetermined posting locations to ensure minimum response times, moves resources for coverage as needed.
  • Must be able to physically report to work in a timely manner on a regular basis
  • Must comply with all company policies and procedures

Job Qualifications

Knowledge:

  • Medical terminology (plus)
  • Familiarity with local geographical region (Southwest Florida)
  • Use of computers

Technical Skills:

  • answering of telephones
  • fax machine, CAD, telephone, and radio
  • use of internet to access web based applications
    • mapping applications
    • vehicle tracking software
    • employee crew scheduling
    • able to type minimum of 30 wpm

Behavioral and Physical Abilities

  • able to work independently with little supervision
  • speak clearly and fluently
  • function in a team oriented environment with other communication personnel, health care facilities and road crew employees
  • foster and maintain a positive and cooperative working environment – this includes training of new hires as well as answering questions/providing feedback to co-workers to better enable them to efficiently and correctly complete their assigned work
  • work odd hours for extended periods of time, including overnights and weekends
  • ability to work under stress for periods of time to accomplish work needs
  • Remains polite and patient while collaborating with facilities calling in for transports

Education and/or Experience

  • High School diploma or equivalent
  • Experience - work in a Computer Aided Dispatch environment

Preferred Training and/or Experience

  • Emergency Medical Dispatch training
  • Medical Terminology
  • HIPAA training
  • ZollData RescueNet Dispatch-Billing system
  • Network Fleet GPS Systems
  • When2Work

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