ZipRecruiter

Log In

1

Technical Dispatcher Jobs (NOW HIRING)

Certified Group

Dispatcher

Melville, NY

Job Summary The Dispatcher/Logistics Lead plays a critical role in coordinating and managing the ... Technical Proficiency: Ability to effectively operate through email, mapping software, and computer ...

CoolSys

Dispatcher 2

Anaheim, CA

$25 - $38/hr

Technical (refrigeration) expertise, preferred. Work Experience / Skills * 3-5 years of experience in dispatch operations, customer service, or a related field, preferably in a technical service ...

TeamLogic IT

Dispatcher

Germantown, WI · On-site

Assign, schedule, and dispatch tickets to engineers based on urgency, technical complexity, and contractual service level agreements (SLAs). * Continuously monitor open service requests, ensuring ...

The 20

Dispatcher

Plano, TX · On-site

Manage and maintain the dispatch calendar for technical support and project teams * Schedule and coordinate appointments between clients, engineers, and vendors * Monitor service tickets and ensure ...

Certified Group

Dispatcher

Melville, NY · On-site

Job Summary The Dispatcher/Logistics Lead plays a critical role in coordinating and managing the ... Technical Proficiency: Ability to effectively operate through email, mapping software, and computer ...

RoadsideMASTERS.com

Dispatcher

South Miami, FL · On-site

Basic technical skills, including proficiency with dispatch or CRM software, data entry, and general computer applications. * Problem-solving and decision-making skills to assess situations quickly ...

Ambi-Trans, Inc.

Dispatcher

Punta Gorda, FL · On-site

$17/hr

... dispatch appropriate vehicle * Data entry of information into industry specific software ... Use of computers Technical Skills: * answering of telephones * fax machine, CAD, telephone, and ...

Red Cap Plumbing & Air

Dispatcher

Tampa, FL · On-site

$18 - $23/hr

... service and technical expertise in the plumbing industry. Our commitment to excellence and ... Dispatch work orders to field technicians according to priority and location * Receive and record ...

CoolSys

Dispatcher 2

Anaheim, CA · On-site

$25/hr

Technical (refrigeration) expertise, preferred. Work Experience / Skills * 3-5 years of experience in dispatch operations, customer service, or a related field, preferably in a technical service ...

CoolSys

Dispatcher 2

Anaheim, CA · On-site

$25 - $38/hr

Technical (refrigeration) expertise, preferred. Work Experience / Skills * 3-5 years of experience in dispatch operations, customer service, or a related field, preferably in a technical service ...

Red Cap Plumbing & Air

Dispatcher

Tampa, FL · On-site

$18 - $23/hr

... service and technical expertise in the plumbing industry. Our commitment to excellence and ... Dispatch work orders to field technicians according to priority and location * Receive and record ...

Ewing Bros Inc.

Dispatcher

Las Vegas, NV · On-site

$15/hr

Job Summary: We are seeking a highly organized and fast-paced Dispatcher to serve as the first ... Technical proficiency and willingness to learn.

Red Cap Plumbing & Air

Dispatcher

Tampa, FL · On-site

$18 - $23/hr

... service and technical expertise in the plumbing industry. Our commitment to excellence and ... Dispatch work orders to field technicians according to priority and location * Receive and record ...

Empire Auto Parts

Dispatcher

Peachtree Corners, GA

Technical Proficiency * Comfortable using dispatch software, GPS tracking systems, and communication tools. * Understands logistics data and can interpret route or delivery reports. * Time Management

previous pagenext page

Showing results 21-40

All JobsTransportation And Storage JobsLogistics JobsTransportation Dispatcher JobsTechnical Dispatcher Jobs

Technical Dispatcher information

See salary details

$11

$22

$33

How much do technical dispatcher jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for technical dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What is a technical dispatcher?

Technical Dispatchers are professionals responsible for coordinating and assigning technical support, repair, or maintenance tasks to field technicians or service teams. They act as a communication link between customers, technicians, and management, ensuring that service requests are handled efficiently and promptly. Technical Dispatchers use scheduling software and communication tools to prioritize tasks, track job progress, and resolve any scheduling conflicts. Their work is essential for maintaining smooth operations in industries like IT, telecommunications, utilities, and equipment servicing.

How does a technical dispatcher coordinate with field technicians to resolve urgent service requests?

Technical Dispatchers play a crucial role in bridging communication between customers and field technicians, especially during urgent or high-priority incidents. They assess incoming service requests, prioritize them based on urgency, and assign the most suitable technicians. Throughout the process, they maintain regular communication to provide updates, troubleshoot remotely when possible, and ensure that technicians have all necessary information and resources. This collaborative approach helps minimize downtime and enhances customer satisfaction.

What are the key skills and qualifications needed to thrive as a technical dispatcher, and why are they important?

To excel as a Technical Dispatcher, you need strong organizational skills, multitasking ability, and a solid understanding of technical terminology, often supported by relevant experience or vocational training. Familiarity with dispatch software, GPS tracking systems, and communication platforms is typically required. Excellent problem-solving, communication, and stress management skills help you coordinate effectively between technicians and clients. These competencies ensure efficient resource allocation, timely response to service requests, and high customer satisfaction in fast-paced environments.

What is the difference between Technical Dispatcher vs Service Dispatcher?

AspectTechnical DispatcherService Dispatcher
Required CredentialsHigh school diploma, technical certifications often preferredHigh school diploma, technical or customer service experience beneficial
Work EnvironmentField and office-based, coordinating technical or repair servicesOffice and field, scheduling and dispatching service technicians
Employer & IndustryUtilities, telecommunications, cable companiesHVAC, appliance repair, general service industries
Common Search & ComparisonYesYes

The main difference between a Technical Dispatcher and a Service Dispatcher lies in their focus areas. Technical Dispatchers primarily coordinate technical or specialized services, often requiring technical certifications. Service Dispatchers handle scheduling and dispatching for general service or repair jobs, emphasizing customer service skills. Both roles are essential in service industries but differ in technical requirements and work scope.

How much does a technical dispatcher earn?

The average salary for a technical dispatcher typically ranges from $40,000 to $60,000 per year, depending on experience, location, and industry. Some roles may offer additional benefits such as overtime pay, certifications, or specialized skills in telecommunications or logistics management.

Is it hard to get hired as a technical dispatcher?

Getting hired as a technical dispatcher can vary depending on experience, certifications, and the industry. Candidates typically need strong communication skills, knowledge of dispatch software, and sometimes relevant technical or safety certifications. Entry-level positions may be easier to obtain, but competitive roles often require prior experience or specialized training.

What cities are hiring for Technical Dispatcher jobs?

Cities with the most Technical Dispatcher job openings:

What are popular job titles related to Technical Dispatcher jobs?

For Technical Dispatcher jobs, the most frequently searched job titles are:

Technical Dispatcher jobs near you
Infographic showing various Technical Dispatcher job openings in the United States as of July 2026, with employment types broken down into 10% Internship, 5% As Needed, 78% Full Time, 6% Part Time, and 1% Contract. Highlights an 93% Physical, and 7% Remote job distribution, with an average salary of $45,823 per year, or $22 per hour.

Dispatcher

Melville, NY

Certified Group
See more jobs at Certified Groupexternal

Full-time

Re-posted 3 days ago

Key responsibilities

  • Schedule and dispatch drivers and vehicles to ensure timely and efficient delivery of goods.

  • Monitor the progress of shipments and communicate proactively with drivers and customers regarding any delays or issues.

  • Coordinate with warehouse staff to manage loading and unloading schedules and inventory availability.

Job description

Certified Group is committed to partnering with customers to deliver innovative scientific solutions and expertise – So The World Can Trust In What It Consumes™. Our network of 30+ North American and European laboratories serves the food & beverage, dietary supplements, cosmetics, OTC, tobacco/nicotine, cannabis, and hemp industries.

Our Brands

Certified Group is comprised of a set of specialized brands that collectively deliver laboratory testing, regulatory consulting, and certification & audit services across highly regulated industries:

  • Certified Laboratories – Provides comprehensive analytical and microbiological testing, primarily supporting food, beverage, cosmetics, OTC, and dietary supplement industries.
  • Food Safety Net Services (FSNS) – A leading network of ISO-accredited laboratories across North America, focused on food safety testing, operational support, and technical services for the food industry.
  • Labstat – A global leader in contract research and testing for nicotine, tobacco, cannabis, hemp, and next-generation products, with deep expertise in analytical chemistry and toxicology.
  • EAS Consulting Group – A regulatory consulting firm offering expert guidance, training, and auditing support across FDA, USDA, and other regulated sectors, powered by a large network of independent advisors.
  • FSNS Certification & Audit – Provides accredited third-party auditing and certification services, including food safety, animal welfare, and GMP programs.
Job Summary

The Dispatcher/Logistics Lead plays a critical role in coordinating and managing the efficient movement of goods and services across various transportation channels within the United States. This position is responsible for scheduling and dispatching drivers, monitoring shipments, and ensuring timely delivery while maintaining compliance with safety and regulatory standards. The role requires close collaboration with drivers, warehouse personnel, and customers to resolve any issues that may arise during transit. The Dispatcher must optimize routes and schedules to maximize operational efficiency and minimize costs. Ultimately, this position ensures that logistics operations run smoothly, contributing directly to customer satisfaction and the overall success of the supply chain. 

Responsibilities
  • Schedule and dispatch drivers and vehicles to ensure timely and efficient delivery of goods. 
  • Monitor the progress of shipments and communicate proactively with drivers and customers regarding any delays or issues. 
  • Coordinate with warehouse staff to manage loading and unloading schedules and inventory availability. 
  • Maintain accurate records of dispatch activities, driver logs, and shipment details in compliance with company policies and regulatory requirements. 
  • Resolve logistical problems such as route changes, vehicle breakdowns, or delivery discrepancies, service interruptions, and unexpected issues, acting as the liaison between field units and customers/supervisors promptly and effectively. 
  • Ensure compliance with safety regulations and company standards during all phases of transportation. 
  • Collaborate with other departments to improve logistics processes and enhance overall operational efficiency. 
Education & Experience
  • High school diploma or equivalent, preferred Associates degree or higher in logistics, supply chain management, or a related field. 
  • Preferred experience with transportation management systems (TMS) and advanced routing software. 
  • Proven experience in a fast-paced environment, dispatching, or transportation coordination. 
  • Strong knowledge of transportation regulations and safety standards within the United States. 
  • Proficiency in using dispatch software and GPS tracking systems. 
  • Communication: Excellent verbal and written skills, with the ability to provide clear, concise instructions. 
  • Technical Proficiency: Ability to effectively operate through email, mapping software, and computer systems (data entry). 
  • Multitasking: Ability to prioritize high-volume tasks and make adjustments to schedules as needed 
Physical Demands: 
  • Dexterity of hands and fingers to operate a computer keyboard, mouse and to handle other communications/computer components 
  • Potential exposure to odors, fumes, airborne particles, hazardous chemicals, and microbiological pathogens 
  • Noise level varies from quiet to loud 
  • Temperature varies from hot to cold 
  • Interactive and fast-paced team oriented tasks 
  • Overnight Travel is required at the discretion of management 
  • Regularly lift and/or move up to 55 pounds. 

Schedule: Monday-Friday, 8:00AM-5:00PM

The compensation details provided below reflect the expected pay range for this role, based on the selected compensation structure and applicable guidelines. Actual pay within this range may vary depending on factors such as experience, skills, qualifications, and geographic location. Additional components of total rewards—such as bonuses, benefits, or incentives—may also apply where applicable.

 
Salary Range for Pay Transparency
$22—$26 USD

By applying, you acknowledge that Certified Group will process your personal information for recruitment and hiring purposes in accordance with our Applicant Privacy Policy. California residents may review additional information about how we collect and use personal information, including retention and rights, in our California Notice at Collection. To view our Privacy Policy, click the link here: Certified Group Privacy Policy

We are an Equal Opportunity Employer and make employment decisions without regard to protected characteristics under applicable law.