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Technical Dispatcher Jobs (NOW HIRING)

Global Security Managem

Dispatcher

Stockton, CA · On-site

$19/hr

Security Dispatcher • The security dispatchers' main function is to answer the phone and/or watch ... technical issues they may be having with app programs needed for performing their job (TrakTic ...

Global Security Managem

Dispatcher

Stockton, CA · On-site

$19/hr

Security Dispatcher • The security dispatchers' main function is to answer the phone and/or watch ... technical issues they may be having with app programs needed for performing their job (TrakTic ...

CoolSys

Dispatcher 2

Anaheim, CA · On-site

$25/hr

Technical (refrigeration) expertise, preferred. Work Experience / Skills * 3-5 years of experience in dispatch operations, customer service, or a related field, preferably in a technical service ...

CoolSys

Dispatcher 2

Anaheim, CA

$25 - $38/hr

Technical (refrigeration) expertise, preferred. Work Experience / Skills * 3-5 years of experience in dispatch operations, customer service, or a related field, preferably in a technical service ...

CoolSys

Dispatcher 2

Anaheim, CA

$25 - $38/hr

Technical (refrigeration) expertise, preferred. Work Experience / Skills * 3-5 years of experience in dispatch operations, customer service, or a related field, preferably in a technical service ...

Freedom Air and Plumbing

Dispatcher

Rockledge, FL · On-site

$20 - $21/hr

DISPATCHER - Full Time / Hourly in our Rockledge Branch location Freedom Air and Plumbing Location ... Excellent interpersonal communication skills on a professional and technical level * Able to work ...

American Air & Heat, Inc

Dispatcher

Sanford, FL · On-site

DISPATCHER - Full Time / Hourly American Plumbing Heating and Air Location: Sanford FL Schedule ... Excellent interpersonal communication skills on a professional and technical level * Able to work ...

EMPRO US

Be Seen First

Dispatcher

Gardena, CA · On-site

$20/hr

We are seeking a highly organized and dependable Dispatcher to coordinate and manage daily pick-up ... technical talent. Known for speed, precision, and quality, EMPRO delivers highly qualified ...

City of Roseville, CA

Dispatcher II

Roseville, CA · On-site

$36.60 - $51.50/hr

May exercise technical supervision over Dispatcher I level personnel, as assigned. Examples of Duties For a detailed and complete , click HERE Minimum Qualifications Experience and Training ...

Acree Plumbing, Air & Electric

Dispatcher

Tampa, FL · On-site

$22 - $30/hr

DISPATCHER - ACREE PLUMBING & AIR - TAMPA BRANCH LOCATION This is a Full-Time, Hourly position ... Excellent interpersonal communication skills on a professional and technical level * Able to work ...

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How much do technical dispatcher jobs pay per hour?

As of May 31, 2026, the average hourly pay for technical dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Technical Dispatcher, and why are they important?

To excel as a Technical Dispatcher, you need strong organizational skills, multitasking ability, and a solid understanding of technical terminology, often supported by relevant experience or vocational training. Familiarity with dispatch software, GPS tracking systems, and communication platforms is typically required. Excellent problem-solving, communication, and stress management skills help you coordinate effectively between technicians and clients. These competencies ensure efficient resource allocation, timely response to service requests, and high customer satisfaction in fast-paced environments.

How does a Technical Dispatcher typically coordinate with field technicians to resolve urgent service requests?

Technical Dispatchers play a crucial role in bridging communication between customers and field technicians, especially during urgent or high-priority incidents. They assess incoming service requests, prioritize them based on urgency, and assign the most suitable technicians. Throughout the process, they maintain regular communication to provide updates, troubleshoot remotely when possible, and ensure that technicians have all necessary information and resources. This collaborative approach helps minimize downtime and enhances customer satisfaction.

What are Technical Dispatchers?

Technical Dispatchers are professionals responsible for coordinating and assigning technical support, repair, or maintenance tasks to field technicians or service teams. They act as a communication link between customers, technicians, and management, ensuring that service requests are handled efficiently and promptly. Technical Dispatchers use scheduling software and communication tools to prioritize tasks, track job progress, and resolve any scheduling conflicts. Their work is essential for maintaining smooth operations in industries like IT, telecommunications, utilities, and equipment servicing.

What is a tech dispatcher?

A technical dispatcher is a professional responsible for coordinating and managing the deployment of technical services, such as IT support, network maintenance, or field technician assignments. They communicate with technicians and clients, use dispatch software, and ensure timely resolution of technical issues. Strong organizational skills and technical knowledge are essential for this role.

What is the difference between Technical Dispatcher vs Service Dispatcher?

AspectTechnical DispatcherService Dispatcher
Required CredentialsHigh school diploma, technical certifications often preferredHigh school diploma, technical or customer service experience beneficial
Work EnvironmentField and office-based, coordinating technical or repair servicesOffice and field, scheduling and dispatching service technicians
Employer & IndustryUtilities, telecommunications, cable companiesHVAC, appliance repair, general service industries
Common Search & ComparisonYesYes

The main difference between a Technical Dispatcher and a Service Dispatcher lies in their focus areas. Technical Dispatchers primarily coordinate technical or specialized services, often requiring technical certifications. Service Dispatchers handle scheduling and dispatching for general service or repair jobs, emphasizing customer service skills. Both roles are essential in service industries but differ in technical requirements and work scope.

More about Technical Dispatcher jobs
What cities are hiring for Technical Dispatcher jobs? Cities with the most Technical Dispatcher job openings:
What job categories do people searching Technical Dispatcher jobs look for? The top searched job categories for Technical Dispatcher jobs are:
Technical Dispatcher jobs near you
Infographic showing various Technical Dispatcher job openings in the United States as of May 2026, with employment types broken down into 75% Full Time, 4% Part Time, 17% Temporary, and 4% Contract. Highlights an 40% Physical, and 60% Hybrid job distribution, with an average salary of $45,823 per year, or $22 per hour.
Dispatcher

Dispatcher

JN Electrical Temperature Control, Inc

Bowersville, GA • On-site

$12 - $22/hr

Full-time

PTO

Posted 23 days ago

Job description

JN Electrical Temperature Control is currently hiring for a full-time Dispatcher to ensure all customers are completely satisfied through excellent communication and customer service in the Bowersville, GA area. This customer service position earns a competitive wage of $12 - $22 per hour, dependent upon personal mindset and skillset. Additionally, we offer our Dispatchers the opportunity to receive a performance bonus.

In addition to competitive pay and our exceptional culture, we offer our Dispatchers the following benefits:

  • Paid time off (PTO)
  • Birthdays off
  • A flexible schedule
  • Personal growth opportunities
  • A caring team

So, now that you've learned the who, what, where, and why, you may be wondering HOW? It's easy! Just fill out our initial mobile-friendly online application. We hope to meet you soon!


DAY-TO-DAY

In this dispatch position, you schedule service calls and create work orders for the technicians in our computer system. Second, you maintain the dispatch board and filing system while you dispatch the technicians. When information is received after installation, you schedule any necessary return trips, file the work orders, and update the service database. Finally, you provide the accounting department with maintenance contract billing information. You enjoy exceeding our customers' expectations for quality and value!


ABOUT JN ELECTRICAL TEMPERATURE CONTROL

Since 1997, we've specialized in creating and designing home comfort solutions that guarantee greater efficiency and customer satisfaction. Our customers can feel the difference with our comfort services that include heating, air conditioning, indoor air quality, and electrical systems. With our team of professionals, we provide services that allow families to stay healthy and comfortable all year long. Our entire company works hard to make our customers' experience with us hassle-free and enjoyable. From the professionalism of our sales engineers to the commitment of our field personnel, we are dedicated to delivering nothing but the best. Our commitment has been appreciated numerous times with the National Comfort Team award for Contractor of the Year, Johnstone Silver Award for Coleman HVAC Systems, National Comfort Institute: David Debien award for Technical Excellence, and more!

We are an established home services contracting company that truly cares about our employees. Our team enjoys working with a company that encourages infinite growth while providing the opportunity to make a real difference in the lives of others. We are an incredibly supportive team that strives to help each other succeed. Our goal is to build a company where employees are passionate and enthusiastic about life and work, which is why we offer great benefits, excellent perks, a positive culture, plenty of growth opportunities, and a work-life balance.


OUR IDEAL DISPATCHER

  • Career-minded - Looking for more than just a job
  • Dependable - Reliable, shows up on time and prepared
  • Takes pride in your work - Pays close attention to detail and goes above and beyond
  • Team player - Works well with others
  • Respectful - Treats others with kindness and dignity

If this sounds like the right customer service position for you, keep reading!

SERVICE AREAS

Employees are expected to work and commute to the following areas, alongside Bowersville:

  • Athens, GA 30601
  • Anderson, SC 29621

REQUIREMENTS FOR A DISPATCHER

  • Computer literacy
  • Phone skills

Strong interpersonal skills are preferred. If you meet the above requirements, we need your dispatch skills. Apply today to join our customer service team as a Dispatcher!

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