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Technical Assistant Jobs in Kansas (NOW HIRING)

NetApp

Technical Account Manager

Wichita, KS

Use advanced data insights and technical knowledge to monitor adoption and/or utilization and assist with predictive risk mitigation, guiding customers to recognize greater value from NetApp ...

NetApp, Inc.

Technical Account Manager

Wichita, KS · On-site

Use advanced data insights and technical knowledge to monitor adoption and/or utilization and assist with predictive risk mitigation, guiding customers to recognize greater value from NetApp ...

Navanta, LLC

Technical Support Specialist

Lenexa, KS · On-site

$22.50/hr

Clearly communicate technical solutions in a user-friendly professional manner and assist senior technicians as needed. * Follow defined procedures and policies to resolve recurring issues.

Navanta, LLC

Technical Support Specialist

Lenexa, KS · On-site

$25/hr

Clearly communicate technical solutions in a user-friendly professional manner and assist senior technicians as needed. * Follow defined procedures and policies to resolve recurring issues.

Navanta, LLC

Technical Support Specialist

Lenexa, KS · On-site

$22.50/hr

Clearly communicate technical solutions in a user-friendly professional manner and assist senior technicians as needed. * Follow defined procedures and policies to resolve recurring issues.

NetApp

Technical Support Engineer

Wichita, KS · On-site

Provide advanced technical support to customers via phone, email, and chat. * Troubleshoot and ... Conduct training sessions and webinars for customers and internal teams. * Assist in the ...

Mindlance

Technical Lab - Lab Assistant

Lenexa, KS · On-site

Perform various routine laboratory functions in a precise and accurate fashion to assist the laboratory professional staff and to facilitate production. JOB REQUIREMENTS: Sorting, and receiving ...

Booz Allen Hamilton

Systems Technical Lead

Beverly, KS · On-site

$77K - $176K/yr

Systems Technical Lead The Opportunity: Are you looking for an opportunity to combine your ... As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with ...

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Showing results 21-40

All JobsTechnical JobsTechnical Assistant JobsTechnical Assistant Jobs in Kansas

Technical Assistant information

See Kansas salary details

$16.9K

$39.5K

$68.2K

How much do technical assistant jobs pay per year?

As of Aug 7, 2026, the average yearly pay for technical assistant in Kansas is $39,479.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,400.00 and $39,200.00 per year, depending on experience, location, and employer.

What do you need to be a technical assistant?

To become a technical assistant, candidates typically need a high school diploma or equivalent, along with technical skills related to the specific field, such as familiarity with software, hardware, or troubleshooting. Relevant certifications or training in areas like information technology or engineering can be beneficial. Strong communication skills and the ability to work in a team are also important for success in this role.

What is the difference between Technical Assistant vs Laboratory Technician?

AspectTechnical AssistantLaboratory Technician
Required CredentialsAssociate degree or relevant certificationsAssociate degree or diploma in laboratory sciences
Work EnvironmentOffices, research facilities, technical support settingsLaboratories, research centers, healthcare facilities
Employer & Industry UsageTech companies, research institutions, manufacturingHospitals, research labs, pharmaceutical companies
Common Search & Comparison IntentUnderstanding roles, qualifications, job dutiesLaboratory work, technical support, scientific procedures

While both roles support technical and scientific functions, a Technical Assistant typically provides broader technical support across various industries, whereas a Laboratory Technician specializes in conducting experiments and tests within laboratory settings. The roles often overlap in credentials and work environment, but their specific duties and industry focus differ.

What are some common challenges technical assistants face when supporting multiple departments, and how can they be managed?

Technical Assistants often work with several departments, which can lead to competing priorities and tight deadlines. Managing these challenges requires effective communication, strong organizational skills, and the ability to quickly adapt to shifting needs. Setting clear expectations with each department and regularly updating task lists can help ensure nothing falls through the cracks. Collaborating closely with team leads and proactively seeking feedback can also make it easier to balance workload and deliver quality support across functions.

What is a technical assistant?

A technical assistant provides technical and administrative support to a company. In this career, you can work in a variety of industries, including healthcare, education, banking, computer science, or manufacturing. Your job duties vary based on industry, but they may involve providing technical support to company employees or their customers. Regarding your administrative duties, you may complete data entry or organize company files. You must be detail-oriented and have excellent IT and organizational skills. Minimum qualifications include a high school diploma, but a bachelor’s degree and proven experience are helpful.

What are the key skills and qualifications needed to thrive as a technical assistant, and why are they important?

To thrive as a Technical Assistant, you need a solid understanding of technical processes, problem-solving skills, and often a relevant associate’s degree or certification in your field. Familiarity with industry-specific software, tools, and data management systems is typically required. Strong organizational abilities, attention to detail, and effective communication skills help you stand out in this role. These competencies are crucial for ensuring efficient support, accurate documentation, and smooth technical operations within an organization.
More about Technical Assistant jobs
What are the most commonly searched types of Technical jobs in Kansas? The most popular types of Technical jobs in Kansas are:
What cities in Kansas are hiring for Technical Assistant jobs? Cities in Kansas with the most Technical Assistant job openings:
Technical Assistant jobs near you
Infographic showing various Technical Assistant job openings in Kansas as of August 2026, with employment types broken down into 1% As Needed, 88% Full Time, 7% Part Time, 1% Temporary, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $39,479 per year, or $19 per hour.

Technical Account Manager

NetApp

Wichita, KS

Full-time

Medical, Life, Retirement, PTO

Posted 13 days ago

NetApp rating

9.4

Company rating: 9.4 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

2nd of 482 rated business services

Job description

Job Summary

Position Overview: As a Technical Account Manager (TAM) at NetApp, you will blend technical expertise with exceptional customer success skills to deliver outstanding customer experiences and drive meaningful business outcomes. This role provides guidance, supports product adoption, and offers technical consultation to help customers realize the full value of NetApp solutions. The TAM partners closely with customers to understand their business goals, build technical success plans, and establish NetApp as a trusted partner in customer success.

***This is a hybrid role. Candidates must reside within commuting distance of a designated NetApp office and be able to work on-site as required.
Key Responsibilities
  • Business Consultation: Consult with customers to provide technical advice on NetApp products and services, focusing on key areas to enhance their product experience and achieve business goals. Based on customer needs, recommend and manage customer training plans.
  • Relationship Building: Develop and nurture relationships with customers, focused on key technical personas (VP Infrastructure, Infrastructure Architect, Storage Admin and Engineer, Security and Compliance Lead), becoming a trusted technical advisor and advocate throughout their journey with NetApp.
  • Onboarding, Adoption, and Capacity Management: Facilitate smooth onboarding and adoption activities, collaborating with customers to co-create technical success plans tailored to their specific needs and goals. Facilitate guided demos tailored to customer environment and needs.
  • Technical Health Checks & Escalation Management: Conduct technical health checks with customers to assess product adoption, address technical challenges, security vulnerabilities, share recommended solutions, and identify areas for improvement. Manage P1 escalations alongside key internal resources and share P2-P4 awareness.
  • Proactive Technical Engagement: Use advanced data insights and technical knowledge to monitor adoption and/or utilization and assist with predictive risk mitigation, guiding customers to recognize greater value from NetApp solutions.
  • Asset Management: Provide assessments consulting with the customer to maintain and optimize the customer inventory of NetApp assets and services while identifying and qualifying opportunities to expand, replace, or optimize their environments.
  • Renewal and Expansion: Collaborate with Renewal Specialists and Field Sales to design and implement technical health plans with the goal of value realization, ensuring successful renewal leveraging NetApp's product portfolio. Provide guidance on their solutions, what they should be consuming and make recommendations for renew, refresh and expand.
  • Best Practices Development: Develop, document, and share technical best practices with team members to continually improve the quality, effectiveness, and efficiency of processes and playbooks.
  • Strategic Initiatives: Lead and contribute to strategic technical initiatives that enhance customer success, drive innovation, and support organizational goals.
  • Cross-Functional Collaboration: Work closely with Renewal Specialists, Field Sales, and other technical teams to ensure an exceptional customer experience and drive the technical customer success strategy with wider account team members.
Job Requirements
Who You'll Work With

Professional Services

Support Teams

Sales Teams

NetApp Pre- and Post-Sales Technical Teams

Customer Technical Stakeholders

Skills and Competencies
  • Bachelor's degree or equivalent experience with 8+ years of B2B customer-facing experience, including roles such as Customer Success, Sales Engineering, Technical Support, Sales Architect, or Technical Account Management.
  • Technical proficiency in NetApp products and/or enterprise IT. Technical storage domain knowledge a plus, with the ability to understand customer needs and leverage product capabilities or internal resources to meet those needs.
  • Proven ability to build and maintain strategic technical relationships with customers.
  • Excellent communication skills and emotional intelligence (EQ) to address complex technical challenges and build trust with customers.
  • Demonstrated success in fast-paced and dynamic environments, capable of handling multiple high-priority tasks and adapting to changing requirements.
  • Expertise in data analysis, providing actionable technical insights, and making strategic recommendations.
  • Proficiency in MS Office required; experience with Gainsight, Salesforce, and technical tools relevant to the role is a plus.
  • Capable of working independently and collaboratively with global internal and external teams.
  • Familiarity with project management methodologies and tools is a plus.
Key Performance Indicators and Business Objectives

Customer health and adoption scores

Regular documented engagement with the customer base

Success Plan adoption to include documented customer KPIs and value realization

Improve customer satisfaction scores

Qualified Expansion of NetApp portfolio

Successful renewal/retention rate improvement

Education
  • Bachelor's degree or equivalent experience with 8+ years required of B2B customer-facing experience, including roles such as Customer Success, Sales Engineering, Technical Support, Sales Architect, or Technical Account Management.
  • Demonstrated capability and commitment to obtain NetApp Certified Technical Support Professional (NCTSP) or higher NetApp certification.

Compensation:
The target salary range for this position is 129,200 - 152,000 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off, various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU's), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process. 

What NetApp employees say

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