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Technical Account Manager Jobs in Vaughan, ON (NOW HIRING)

Braze

Technical Account Manager

Toronto, ON · On-site

CA$115K - CA$150K/yr

WHAT YOU'LL DO As a Technical Account Manager, you will own the ongoing technical relationship through the entire lifecycle of customers in your portfolio, collaborating very closely alongside the ...

Minute Media

Technical Account Manager

Toronto, ON · Remote

CA$120K - CA$130K/yr

Overview The Account Management team is seeking an experienced account manager focused on display solutions to drive revenue optimization and performance across Minute Media's portfolio. This role ...

Minute Media

Technical Account Manager

Toronto, ON · Remote

CA$120K - CA$130K/yr

Overview The Account Management team is seeking an experienced account manager focused on display solutions to drive revenue optimization and performance across Minute Media's portfolio. This role ...

LocalStack

Technical Account Manager

Toronto, ON · Remote

$140K - $237K/yr

Providing in-depth technical expertise and tailored post-sales content based on customer needs * Cultivate strong relationships with clients, acting as a trusted advisor and technical point of ...

Insulectro

Technical Account Manager

Scarborough, ON

CA$70K - CA$100K/yr

... a Sales Manager to be based out of our Toronto location to focus on maintaining the existing ... Provide technical support to customers through knowledge of product, samples, and data sheets

Insulectro

Technical Account Manager

Scarborough, ON · On-site

CA$70K - CA$100K/yr

... a Sales Manager to be based out of our Toronto location to focus on maintaining the existing ... Provide technical support to customers through knowledge of product, samples, and data sheets

Air-tek

Senior Technical Account Manager

Toronto, ON · On-site

CA$150K - CA$180K/yr

The Role As a Technical Account Manager, you will report to the Director of Delivery and are responsible for a global portfolio of 2 - 4 large enterprise customers, who have deployed and are actively ...

Curta

Account Manager - IT Recruitment

Toronto, ON · On-site

Reporting to the Regional Manager, the Technical Account Manager is responsible for building new client business while assisting the organization in reaching their business growth goals. Job Duties ...

Mirion Technologies

Account Manager

Concord, ON

The Account Manager is for a field sales position (Account Manager) covering a defined geographic ... Ability to apply fundamental and technical sales skills. * Good understanding of radiation ...

Netagen

Account Manager

Toronto, ON

Confident communicator able to engage stakeholders at multiple levels, including technical contacts ... As an Account Manager, you will have the opportunity to develop trusted client partnerships ...

ABB

Account Manager

Milton, ON · Hybrid

Account Management and Growth * Own and manage a defined portfolio of assigned customer accounts ... Support preparation and negotiation of technical and commercial offers in line with customer ...

Accenture

Microsoft Tech Account Lead

Toronto, ON · On-site

CA$145K - CA$175K/yr

Come join us We are seeking a Microsoft Technology Account Lead (MTAL) at the Manager level to ... Provide guidance, mentorship, and technical support to delivery teams and junior practitioners

DMC Recruitment

Account Manager

Mississauga, ON · On-site

$60K - $65K/yr

Account Manager 60-65K base salary + uncapped monthly commission About Our Client: Our client is a ... Known for their technical expertise, exceptional service, and reliable supply, they provide the ...

New

Jana Corporation

Account Manager

Toronto, ON · On-site

JANA's Account Managers help JANA meet our customer acquisition and sales growth targets by keeping ... Marshalls internal JANA resources, where required to win the business, including technical demos ...

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All JobsTechnical Account JobsTechnical Account Manager JobsTechnical Account Manager Jobs in Vaughan, ON

Technical Account Manager information

See Vaughan, ON salary details

$34.1K

$71.5K

$117.3K

How much do technical account manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for technical account manager in Vaughan, ON is $71,520.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,984.00 and $85,152.00 per year, depending on experience, location, and employer.

What is a technical account manager?

A Technical Account Manager (TAM) is a professional who serves as the main point of contact between a company and its clients for technical support and account management. TAMs work closely with customers to understand their technical needs, provide guidance on product usage, resolve issues, and ensure overall customer satisfaction. They often collaborate with engineering, sales, and support teams to deliver tailored solutions and help clients achieve their business objectives. TAMs play a crucial role in building long-term relationships and maximizing the value clients receive from a company's products or services.

How to become a technical account manager?

To become a technical account manager (TAM), you need a bachelor’s degree in advertising, communications, public relations, or a related field, and many aspiring TAMs also obtain a master’s degree. Other qualifications for this job include a thorough knowledge of business and marketing, experience as an assistant account manager or related position, and industry certification. The career of a technical account manager is demanding. You must stay focused and composed in high-stress, high-stakes situations. Strong communication skills are essential because you interact with clients, staff, and customers on a day-to-day basis.

What are the key skills and qualifications needed to thrive as a technical account manager, and why are they important?

To thrive as a Technical Account Manager, you need a solid background in IT or engineering, customer relationship management, and typically a degree in a relevant field. Familiarity with CRM software, cloud platforms, and technical troubleshooting tools is often required, along with certifications like ITIL or relevant vendor accreditations. Strong communication, problem-solving, and project management skills help you build trust and deliver value to clients. These competencies are essential for managing client expectations, resolving technical issues efficiently, and fostering long-term business partnerships.

How do technical account managers typically balance technical troubleshooting with client relationship management in their daily work?

Technical Account Managers (TAMs) often split their time between resolving technical issues and proactively nurturing client relationships. While addressing technical challenges—such as troubleshooting software integrations or coordinating with engineering teams—they also serve as the primary point of contact for clients, ensuring their needs are met and anticipating potential concerns. TAMs regularly schedule status meetings, provide product training, and relay client feedback to internal teams. This dual focus helps build trust and ensures clients maximize the value of the company's products and services.

What is the difference between Technical Account Manager vs Customer Success Manager?

AspectTechnical Account ManagerCustomer Success Manager
Primary FocusTechnical support, issue resolution, and product optimizationCustomer retention, onboarding, and relationship building
Required SkillsTechnical knowledge, problem-solving, communicationCommunication, relationship management, strategic planning
Work EnvironmentTechnical teams, client sites, support centersCustomer accounts, sales teams, onboarding sessions
Industry UsageIT, SaaS, tech companiesSoftware, SaaS, tech services

While both roles focus on client satisfaction, Technical Account Managers primarily handle technical issues and product optimization, whereas Customer Success Managers focus on building relationships and ensuring customer success and retention.

More about Technical Account Manager jobs

What cities near Vaughan, ON are hiring for Technical Account Manager jobs?

Cities near Vaughan, ON with the most Technical Account Manager job openings:

Technical Account Manager jobs near you
Infographic showing various Technical Account Manager job openings in Vaughan, ON as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $71,520 per year, or $34.4 per hour.

Technical Account Manager

Braze

Toronto, ON • On-site

CA$115K - CA$150K/yr

Full-time

Re-posted 7 days ago

Job description

WHAT YOU'LL DO
 
As a Technical Account Manager, you will own the ongoing technical relationship through the entire lifecycle of customers in your portfolio, collaborating very closely alongside the Customer Success and wider account teams. This role will serve as a trusted technical advisor responsible for defining the Braze technology strategy for customers who have purchased the TAM premium service offering and helping them unlock value from their use of the Braze platform.
 
Your focus will be to drive value, retention, and adoption of Braze's product through the customer lifecycle, acting as the technical counterpart between Braze and your client's product and engineering team. You will be responsible for understanding your customer's needs and proactively driving forward technical initiatives that help your customers achieve their business goals.
 
You'll manage a portfolio of named accounts, typically in the Enterprise and Strategic classification of accounts, a tier of customers with enterprise organizational structures and architectures, posing unique geographical, scale, and complexity challenges.
 
This is an opportunity to bring your experience as a product and implementation expert, business analyst, problem solver, and customer success professional along with a high level of product and technical competence, delivering high-impact engagements that drive tangible outcomes for some of Braze's most advanced customers.
  • You'll be responsible for client success, partnering with the Customer Success Team to own the technical relationship for your assigned accounts and help drive technical adoption, accelerated technical value, and continued technical maturity
  • Help customers successfully instrument Braze across their stack and refine that instrumentation over time as their use of Braze matures and becomes even more valuable, which in turn contributes to renewals and upsells
  • Facilitate conversations regarding the customers' desired use case, conducting discovery, and recommending solutions based on their unique needs and architecture
  • Support and advocate for day-to-day inquiries and requests to support optimization and value through the customer lifecycle
  • Empower customer product and engineering teams to use our product as independently and efficiently as possible, communicating with customers and internal teams to explain products and solutions by delivering enablement and education
  • Adopt governance practices such as creating solutions documentation and building architectural diagrams, and drive progress against key technical work streams through project management
  • Instill best practice and engineering excellence amongst your customer portfolio by validating product use cases and technical feasibility for product launch and translating the customers' unique requirements to Braze's Product team
WHO YOU ARE
  • 3-5 years client-facing experience as a TAM or in a related technical area such in Implementation, Technical Support, or Solutions Architecture, for a product offering serving Enterprise/Strategic accounts
  • 3+ years of technical experience in managing complex customer environments with strong product command and technical knowledge of two or more of the following: SaaS, Mobile, API, or Programming
  • You are an excellent communicator (written and verbal skills), with demonstrable customer communication and coordination efforts, and the ability to take complex technical ideas and translate them to non-technical stakeholders
  • You are a natural problem solver with a high level of intellectual curiosity and love working amongst a team to solve those problems
  • You are able to maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, and collaborative environment
  • You may have bilingual skills beyond English that facilitate us talking with our global customer base in their native language. Please note that this is not a requirement for the role but something that we welcome in our team
For candidates based in Ontario, the pay range at the start of employment for this position is expected to be between CA$103,500 - CA$132,000/year, with an expected On Target Earnings (OTE) between CA$115,000 - CA$150,000/year (including performance-based or variable compensation (bonus or commission). Your particular offer may vary depending on multiple individual factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.

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