ZipRecruiter

Log In

1

Technical Account Manager Jobs in Romeoville, IL

PolyAI

Account Manager

Chicago, IL · Remote

$172K - $192K/yr

PolyAI is searching for a US-Based Account Manager , reporting directly to the VP of Account ... Understanding and clearly communicating the benefits of complex, technical solutions to early ...

Amazon

Senior Account Manager, CPG

Chicago, IL · Remote

... Technical Account Managers, Partner Sales/Development Managers, and Specialist Sales teams to deliver comprehensive solutions and drive partner opportunities - Leverage AWS Migration Acceleration ...

Amazon

Senior Account Manager, CPG

Chicago, IL · Remote

... Technical Account Managers, Partner Sales/Development Managers, and Specialist Sales teams to deliver comprehensive solutions and drive partner opportunities - Leverage AWS Migration Acceleration ...

Amazon

Senior Account Manager, CPG

Chicago, IL · On-site

The Sr. Account Manager is responsible for managing end-to-end customer relationships within the ... We bring industry expertise, technical credibility, and genuine commitment. Together, we're ...

Amazon

Senior Account Manager, CPG

Chicago, IL · On-site

The Sr. Account Manager is responsible for managing end-to-end customer relationships within the ... We bring industry expertise, technical credibility, and genuine commitment. Together, we're ...

Amazon

Senior Account Manager, CPG

Chicago, IL · Remote

... Technical Account Managers, Partner Sales/Development Managers, and Specialist Sales teams to deliver comprehensive solutions and drive partner opportunities - Leverage AWS Migration Acceleration ...

Amazon

Senior Account Manager, CPG

Chicago, IL · Remote

... Technical Account Managers, Partner Sales/Development Managers, and Specialist Sales teams to deliver comprehensive solutions and drive partner opportunities - Leverage AWS Migration Acceleration ...

AccessOne

Account Manager

Chicago, IL

$80K - $100K/yr

Account Manager Access One is a business technology services and telecommunications provider ... Ability to manage both business and technical conversations with clients * Strong organizational ...

Clearwater Analytics

Account Manager

Chicago, IL · On-site

$85K - $120K/yr

Account managers are responsible for the end-to-end experience as you manage daily client ... Organized, motivated performer; willing to learn technical and operational competencies * Ability ...

Belay Diagnostics

Account Manager

Chicago, IL · On-site

The Role The Account Manager is an essential member of Belay Diagnostics' commercial organization ... Candidates will need to demonstrate strong technical proficiency with standard business ...

Clearwater Analytics

Account Manager

Chicago, IL · On-site

$85K - $120K/yr

Account managers are responsible for the end-to-end experience as you manage daily client ... Organized, motivated performer; willing to learn technical and operational competencies * Ability ...

Belay Diagnostics

Account Manager

Chicago, IL · Remote

$90K/yr

The Role The Account Manager is an essential member of Belay Diagnostics' commercial organization ... Candidates will need to demonstrate strong technical proficiency with standard business ...

Belay Diagnostics

Account Manager

Chicago, IL · Remote

The Account Manager serves as the primary day-to-day point of contact for these accounts, driving ... Candidates will need to demonstrate strong technical proficiency with standard business ...

Belay Diagnostics

Account Manager

Chicago, IL · On-site

$90K/yr

The Role The Account Manager is an essential member of Belay Diagnostics' commercial organization ... Candidates will need to demonstrate strong technical proficiency with standard business ...

Creatively Smart Marketing

Account Manager

Chicago, IL · On-site

$500/wk

The Account Manager is responsible for developing and managing sales. The Account Manager takes ownership of independent day to day operations related to their campaign. The Account manager ...

Engine

Account Manager

Chicago, IL

About the Role We are looking for a customer-obsessed Account Manager to join the Engine team. In ... Act as the primary customer liaison by fielding technical questions, conducting live training ...

SpotHero

Technical Accounts Specialist

Chicago, IL · On-site

Technical Accounts Specialist at SpotHero: You will play a key role in supporting the Technical ... Manage and assign Integration SMS requests, including unassigned and reopened tickets routed in ...

Envoy Global, Inc.

Account Manager

Chicago, IL · On-site +1

$60K - $75K/yr

The Account Manager supports a defined group of clients by carrying out day-to-day responsibilities, coordinating with cross-functional teams, and following the Strategic Account Manager's direction ...

SpotHero

Technical Accounts Specialist

Chicago, IL

Technical Accounts Specialist at SpotHero: You will play a key role in supporting the Technical ... Manage and assign Integration SMS requests, including unassigned and reopened tickets routed in ...

Rensa Filtration

Account Manager, OEM

Aurora, IL · On-site

Account Manager, OEM Location: Remote About Rensa Rensa Filtration is a family of companies ... Understand and interpret engineering drawings, specifications, and technical data. * Knowledge of ...

previous page

Showing results 41-60

All JobsTechnical Account JobsTechnical Account Manager JobsTechnical Account Manager Jobs in Romeoville, IL

Technical Account Manager information

See Romeoville, IL salary details

$40.8K

$88.1K

$172.3K

How much do technical account manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for technical account manager in Romeoville, IL is $88,120.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,200.00 and $102,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical account manager, and why are they important?

To thrive as a Technical Account Manager, you need a solid background in IT or engineering, customer relationship management, and typically a degree in a relevant field. Familiarity with CRM software, cloud platforms, and technical troubleshooting tools is often required, along with certifications like ITIL or relevant vendor accreditations. Strong communication, problem-solving, and project management skills help you build trust and deliver value to clients. These competencies are essential for managing client expectations, resolving technical issues efficiently, and fostering long-term business partnerships.

What is the difference between Technical Account Manager vs Customer Success Manager?

AspectTechnical Account ManagerCustomer Success Manager
Primary FocusTechnical support, issue resolution, and product optimizationCustomer retention, onboarding, and relationship building
Required SkillsTechnical knowledge, problem-solving, communicationCommunication, relationship management, strategic planning
Work EnvironmentTechnical teams, client sites, support centersCustomer accounts, sales teams, onboarding sessions
Industry UsageIT, SaaS, tech companiesSoftware, SaaS, tech services

While both roles focus on client satisfaction, Technical Account Managers primarily handle technical issues and product optimization, whereas Customer Success Managers focus on building relationships and ensuring customer success and retention.

What is a technical account manager?

A Technical Account Manager (TAM) is a professional who serves as the main point of contact between a company and its clients for technical support and account management. TAMs work closely with customers to understand their technical needs, provide guidance on product usage, resolve issues, and ensure overall customer satisfaction. They often collaborate with engineering, sales, and support teams to deliver tailored solutions and help clients achieve their business objectives. TAMs play a crucial role in building long-term relationships and maximizing the value clients receive from a company's products or services.

How to become a technical account manager?

To become a technical account manager (TAM), you need a bachelor’s degree in advertising, communications, public relations, or a related field, and many aspiring TAMs also obtain a master’s degree. Other qualifications for this job include a thorough knowledge of business and marketing, experience as an assistant account manager or related position, and industry certification. The career of a technical account manager is demanding. You must stay focused and composed in high-stress, high-stakes situations. Strong communication skills are essential because you interact with clients, staff, and customers on a day-to-day basis.

How do technical account managers typically balance technical troubleshooting with client relationship management in their daily work?

Technical Account Managers (TAMs) often split their time between resolving technical issues and proactively nurturing client relationships. While addressing technical challenges—such as troubleshooting software integrations or coordinating with engineering teams—they also serve as the primary point of contact for clients, ensuring their needs are met and anticipating potential concerns. TAMs regularly schedule status meetings, provide product training, and relay client feedback to internal teams. This dual focus helps build trust and ensures clients maximize the value of the company's products and services.
More about Technical Account Manager jobs
What cities near Romeoville, IL are hiring for Technical Account Manager jobs? Cities near Romeoville, IL with the most Technical Account Manager job openings:
Technical Account Manager jobs near you
Infographic showing various Technical Account Manager job openings in Romeoville, IL as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $88,120 per year, or $42.4 per hour.

Account Manager

PolyAI

Chicago, IL • Remote

$172K - $192K/yr

Full-time

Posted 15 days ago

Job description

PolyAI is the Agentic Dialog Platform for building the conversational enterprise, used to build, run, govern, and improve dialog agents at scale. Powered by Raven, a proprietary dialog model trained on more than a billion enterprise conversations, PolyAI agents are built for complexity, open at every layer, and sovereign by design. PolyAI serves hundreds of enterprises across 75 languages and 25 countries, including Metro Bank, Marriott, PG&E, and UniCredit.

PolyAI is searching for a US-Based Account Manager, reporting directly to the VP of Account Management to commercially manage and grow our Tier 1 customer relationships across a wide variety of verticals. We want you to bring your great experience and skills to help us develop a scalable growth motion that encourages a customer can-do attitude through self service, as well as building executive-level relationships, defining the account strategy, delivering solution-based sales modelling and driving account retention and revenue growth.

Key responsibilities:

  • Manage a book of up to 8 existing Enterprise customer accounts with a focus on account expansion and renewals
  • Main point of contact for the identification and closing of expansions, upselling and cross-selling into new areas of the business and driving new channel expansion
  • Lead customer SteerCo executive meetings bringing together C-level economic buyers with transformation, operations and IT
  • Leverage business reviews to align business and IT buyers with a PolyAI-driven AI roadmap
  • Responsible for retaining existing customers through renewal and delivering customer lifetime value, executing on specific commercial plays to drive high retention rates
  • Work alongside our solution consulting team to create bespoke / tailored demos to convert potential use cases into reality
  • Accountable for accurate forecasting leveraging MEDDPIC methodology of in-Quarter deals and pipeline generation within Gong
  • Create tailored ROI models tailored to specific verticals that cover revenue generation and cost efficiency plays
  • Leverage our Command of the Message Sales methodology to foster expanded multi-threaded relationships within a customer department for cross-selling our solution into new areas of the business
  • Voice of the customer internally within PolyAI, partnering alongside our Deployment Strategists to drive product usage and ongoing quality of the virtual agent

Requirements:

  • Minimum of 4-years experience in Account Management type positions owning renewals & expansions of existing customers
  • Proven history in value-selling and fostering relationships at champion / decision maker level, including; executives, business, and technical leaders.
  • Sales experience with a call center operations background.
  • Previous AI experience within the space is nice to have.
  • Understand the importance of mapping out and calculating Return of Investment (ROI) models that support a business decision around cost savings, revenue generation, improved CX and reduction in wait times
  • Successful results meeting/exceeding sales goals, revenue expansion, new product adoption and identifying new use cases across additional areas of the business.
  • Proven results that consistently meet and exceed annual retention targets and booking quota
  • Experience selling solutions embracing SaaS, system and performance software and innovative devices. Ability to communicate analytical results a critical success factor for this role
  • Understanding and clearly communicating the benefits of complex, technical solutions to early adopters and visionaries at executive and team levels. Ability to understand and communicate about Artificial Intelligence (AI) a plus

Your Style:

  • Self-starter, willing to balance multiple customer and internal priorities
  • Energised to build out a scalable growth model within customer success
  • Entrepreneurial spirit combined with a scrappy, competitive, and optimistic outlook

We provide a competitive salary range for this role - which is $120,000 – $135,000 base salary / $172,000-$192,500 OTE - depending on level and experience. Please note this range is intended as a guide, not a guarantee. Final compensation will be based on individual qualifications, relevant experience, and the scope of the role.

In addition to salary, this position includes equity in the business, giving you the opportunity to share in the company's long-term success.

Benefits