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Technical Account Manager Jobs in Romeoville, IL

Perfect Audience

Technical Account Manager

Chicago, IL · On-site

The Technical Account Manager will optimize campaign implementations and support the overall technical aspects of all our products. You will work with both internal and external parties to ensure ...

Box

Technical Account Manager

Chicago, IL · On-site

WHY BOX NEEDS YOU Technical Account Managers help enterprises make the most of Box by acting as an advocate and dedicated resource to some of Box's most strategic customers. They understand the Box ...

Contruent

Technical Account Manager

Naperville, IL · On-site

$110K - $180K/yr

The Role As a Technical Account Manager (TAM) at Contruent, you will serve as a strategic technical advisor to a portfolio of our largest and most complex enterprise customers. You will own the ...

Contruent

Technical Account Manager

Naperville, IL · On-site

The Role As a Technical Account Manager (TAM) at Contruent, you will serve as a strategic technical advisor to a portfolio of our largest and most complex enterprise customers. You will own the ...

Contruent LLC

Technical Account Manager

Naperville, IL · Remote

Salary: $110,000-$180,000 based on previous experience and several additional factors The Role As a Technical Account Manager (TAM) at Contruent, you will serve as a strategic technical advisor to a ...

Sonoco

Technical Account Manager

Chicago, IL

This role integrates technical, commercial, and account management responsibilities to drive profitable growth within the tissue/towel market segment. The position serves as the technical-commercial ...

Braze

Technical Account Manager

Chicago, IL

$99K - $112K/yr

WHAT YOU'LL DO As a Technical Account Manager, you will own the ongoing technical relationship through the entire lifecycle of customers in your portfolio, collaborating very closely alongside the ...

Braze

Technical Account Manager

Chicago, IL · On-site

WHAT YOU'LL DO As a Technical Account Manager, you will own the ongoing technical relationship through the entire lifecycle of customers in your portfolio, collaborating very closely alongside the ...

Talon.One

Technical Account Manager Lead, AMER

Chicago, IL · On-site +1

$130K - $150K/yr

One. You will be responsible for transitioning our AMER Technical Account Management team from a reactive model to a self-sufficient, proactive powerhouse. This is a hands-on leadership role that ...

Datadog

Technical Account Manager 2 - West

Chicago, IL · On-site

$101K - $134K/yr

A Technical Account Manager (TAM) will continue to provide hands-on technical services to our largest customers by supporting, adopting and providing guidance over the comprehensive suite of products ...

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All JobsTechnical Account JobsTechnical Account Manager JobsTechnical Account Manager Jobs in Romeoville, IL

Technical Account Manager information

See Romeoville, IL salary details

$40.8K

$88.1K

$172.3K

How much do technical account manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for technical account manager in Romeoville, IL is $88,120.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,200.00 and $102,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical account manager, and why are they important?

To thrive as a Technical Account Manager, you need a solid background in IT or engineering, customer relationship management, and typically a degree in a relevant field. Familiarity with CRM software, cloud platforms, and technical troubleshooting tools is often required, along with certifications like ITIL or relevant vendor accreditations. Strong communication, problem-solving, and project management skills help you build trust and deliver value to clients. These competencies are essential for managing client expectations, resolving technical issues efficiently, and fostering long-term business partnerships.

What is the difference between Technical Account Manager vs Customer Success Manager?

AspectTechnical Account ManagerCustomer Success Manager
Primary FocusTechnical support, issue resolution, and product optimizationCustomer retention, onboarding, and relationship building
Required SkillsTechnical knowledge, problem-solving, communicationCommunication, relationship management, strategic planning
Work EnvironmentTechnical teams, client sites, support centersCustomer accounts, sales teams, onboarding sessions
Industry UsageIT, SaaS, tech companiesSoftware, SaaS, tech services

While both roles focus on client satisfaction, Technical Account Managers primarily handle technical issues and product optimization, whereas Customer Success Managers focus on building relationships and ensuring customer success and retention.

What is a technical account manager?

A Technical Account Manager (TAM) is a professional who serves as the main point of contact between a company and its clients for technical support and account management. TAMs work closely with customers to understand their technical needs, provide guidance on product usage, resolve issues, and ensure overall customer satisfaction. They often collaborate with engineering, sales, and support teams to deliver tailored solutions and help clients achieve their business objectives. TAMs play a crucial role in building long-term relationships and maximizing the value clients receive from a company's products or services.

How to become a technical account manager?

To become a technical account manager (TAM), you need a bachelor’s degree in advertising, communications, public relations, or a related field, and many aspiring TAMs also obtain a master’s degree. Other qualifications for this job include a thorough knowledge of business and marketing, experience as an assistant account manager or related position, and industry certification. The career of a technical account manager is demanding. You must stay focused and composed in high-stress, high-stakes situations. Strong communication skills are essential because you interact with clients, staff, and customers on a day-to-day basis.

How do technical account managers typically balance technical troubleshooting with client relationship management in their daily work?

Technical Account Managers (TAMs) often split their time between resolving technical issues and proactively nurturing client relationships. While addressing technical challenges—such as troubleshooting software integrations or coordinating with engineering teams—they also serve as the primary point of contact for clients, ensuring their needs are met and anticipating potential concerns. TAMs regularly schedule status meetings, provide product training, and relay client feedback to internal teams. This dual focus helps build trust and ensures clients maximize the value of the company's products and services.
More about Technical Account Manager jobs
What cities near Romeoville, IL are hiring for Technical Account Manager jobs? Cities near Romeoville, IL with the most Technical Account Manager job openings:
Technical Account Manager jobs near you
Infographic showing various Technical Account Manager job openings in Romeoville, IL as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $88,120 per year, or $42.4 per hour.

Technical Account Manager

Perfect Audience

Chicago, IL • On-site

Full-time

Re-posted 21 days ago

Job description

Perfect Audience is seeking a San Francisco or Chicago-based Technical Account Manager ready to become a charter member of our client success team. The Technical Account Manager will optimize campaign implementations and support the overall technical aspects of all our products. You will work with both internal and external parties to ensure that account issues are handled quickly and appropriately.
The client success team is the "secret sauce" that makes Perfect Audience great for marketers. They work with our Account Managers, Engineering and Sales Teams to hammer out solutions all day long for clients. As a technical account manager, you will resolve complex technical problems and answer detailed customer configuration questions for some of the largest brands on the web.
If you REALLY like to get things done and want to join a group of accomplished, passionate people helping companies grow their business - and think it's important to help businesses find more efficient and effective ways to grow, then we want to talk to you.
We're looking for someone who is resourceful, bright, proactive, a go-getter, works well independently and as part of a team and who is be passionate about what she or he does.
Responsibilities:
  • Talk to clients all day long. Find out what's bugging them. Get it fixed.
  • Work closely with the product team to implement and release features to clients.
  • Help direct clients to correct solution for their marketing needs. Act as an extension of their marketing team.
  • Regularly meet with the Clients to review immediate and long-term customer needs.
  • Apply basic troubleshooting skills to issues before escalating to the appropriate group.
  • Manage and track both internal and external case tickets to ensure their timely resolution.
  • Troubleshoot product issues; must be willing to get their hands dirty.
  • Proactively notify clients of technical updates and product releases related to their account.
  • Rally internal resources as needed to resolve client issues. Escalate issues to Engineering Group when appropriate.
  • Provide feedback to Account Managers/Product Team, communicating technical use cases for new features and enhancements

Minimum Qualifications and Experience
  • College Graduate
  • 2 years experience in client services environment
  • Experience with HTML, CSS, and JavaScript.
  • Strong understanding of internet technologies and a demonstrated capacity to learn
  • Ability to actively drive problems to resolution
  • Sound decision making and critical thinking skills
  • Expert organization and prioritization skills
  • Strong interpersonal skills to interact with clients, management, and peers
  • Effective cross-department communication
  • The ability to contribute to a team environment with a high degree of professionalism and skill.

Major Plus if you have:
  • 5 years of experience in a client services environment; experience troubleshooting technical issues for external clients
  • Understanding of the online advertising industry
  • Scripting knowledge or the ability to script browsers
  • Experience using CRM products
  • Expert knowledge of XML and RSS Feeds
  • Proficiency in XPath(ing)/Exploring web site source content
  • Fluency in another language (as well as English)

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