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Technical Account Manager Jobs in Romeoville, IL

Adobe

Technical Account Director

Chicago, IL · On-site

The Technical Account Director (TAD) at Adobe offers an opportunity to be at the forefront of ... Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and ...

Harness

Customer Account Manager

Chicago, IL · Remote

$123K - $137K/yr

This is a technical, customer-facing role for someone who's equally comfortable running a delivery ... Account Management, Program Management, or Professional Services delivery in a SaaS environment.

New

Dark Trace

Technical Success Manager

Chicago, IL · On-site

$100K - $115K/yr

The Technical Success Manager (TSM) is a high-impact customer-facing role for someone who enjoys ... You will work closely with Account Executives, Solutions Engineering, Professional Services ...

Front

Account Manager

Chicago, IL · On-site +1

As a Scaled Account Manager at Front, you will own the commercial health of a high-volume book of ... Partner with Sales, Support, Product, and Marketing to route technical issues, advocate for product ...

Front

Account Manager

Chicago, IL · On-site

$120K - $135K/yr

As a Scaled Account Manager at Front, you will own the commercial health of a high-volume book of ... Partner with Sales, Support, Product, and Marketing to route technical issues, advocate for product ...

Vibes

Technical Project Manager

Chicago, IL · On-site +1

Internally, you'll coordinate PS developers, Technical Account Managers, CS, Sales, Product, and Finance - making sure the right people are working on the right things at the right time. This is a ...

Vibes

Technical Project Manager

Chicago, IL · Hybrid

Internally, you'll coordinate PS developers, Technical Account Managers, CS, Sales, Product, and Finance - making sure the right people are working on the right things at the right time. This is a ...

Harness

Customer Account Manager

Chicago, IL · Remote

$123K - $137K/yr

This is a technical, customer-facing role for someone who's equally comfortable running a delivery ... Account Management, Program Management, or Professional Services delivery in a SaaS environment.

Harness

Customer Account Manager

Chicago, IL · On-site

$123K - $137K/yr

This is a technical, customer-facing role for someone who's equally comfortable running a delivery ... Account Management, Program Management, or Professional Services delivery in a SaaS environment.

Adyen

Account Manager

Chicago, IL · On-site

$100K - $135K/yr

We are motivated individuals who tackle unique technical challenges at scale and solve them as a ... Being part of our Account Management team, you'll manage relationships with innovative ...

Roquette Frères

Account Manager

Geneva, IL · On-site

$125K - $170K/yr

As an Account Manager, you will be responsible for growing an assigned portfolio of customers ... Partner cross-functionally with Technical Development, Customer Technical Support, Marketing ...

Roquette

Account Manager

Geneva, IL · On-site +1

$125K - $170K/yr

As an Account Manager, you willbe responsible forgrowing an assigned portfolio of customers ... Partnercross-functionallywith Technical Development, Customer Technical Support, Marketing, Supply ...

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Showing results 21-40

All JobsTechnical Account JobsTechnical Account Manager JobsTechnical Account Manager Jobs in Romeoville, IL

Technical Account Manager information

See Romeoville, IL salary details

$40.8K

$88.1K

$172.3K

How much do technical account manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for technical account manager in Romeoville, IL is $88,120.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,200.00 and $102,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical account manager, and why are they important?

To thrive as a Technical Account Manager, you need a solid background in IT or engineering, customer relationship management, and typically a degree in a relevant field. Familiarity with CRM software, cloud platforms, and technical troubleshooting tools is often required, along with certifications like ITIL or relevant vendor accreditations. Strong communication, problem-solving, and project management skills help you build trust and deliver value to clients. These competencies are essential for managing client expectations, resolving technical issues efficiently, and fostering long-term business partnerships.

What is the difference between Technical Account Manager vs Customer Success Manager?

AspectTechnical Account ManagerCustomer Success Manager
Primary FocusTechnical support, issue resolution, and product optimizationCustomer retention, onboarding, and relationship building
Required SkillsTechnical knowledge, problem-solving, communicationCommunication, relationship management, strategic planning
Work EnvironmentTechnical teams, client sites, support centersCustomer accounts, sales teams, onboarding sessions
Industry UsageIT, SaaS, tech companiesSoftware, SaaS, tech services

While both roles focus on client satisfaction, Technical Account Managers primarily handle technical issues and product optimization, whereas Customer Success Managers focus on building relationships and ensuring customer success and retention.

What is a technical account manager?

A Technical Account Manager (TAM) is a professional who serves as the main point of contact between a company and its clients for technical support and account management. TAMs work closely with customers to understand their technical needs, provide guidance on product usage, resolve issues, and ensure overall customer satisfaction. They often collaborate with engineering, sales, and support teams to deliver tailored solutions and help clients achieve their business objectives. TAMs play a crucial role in building long-term relationships and maximizing the value clients receive from a company's products or services.

How to become a technical account manager?

To become a technical account manager (TAM), you need a bachelor’s degree in advertising, communications, public relations, or a related field, and many aspiring TAMs also obtain a master’s degree. Other qualifications for this job include a thorough knowledge of business and marketing, experience as an assistant account manager or related position, and industry certification. The career of a technical account manager is demanding. You must stay focused and composed in high-stress, high-stakes situations. Strong communication skills are essential because you interact with clients, staff, and customers on a day-to-day basis.

How do technical account managers typically balance technical troubleshooting with client relationship management in their daily work?

Technical Account Managers (TAMs) often split their time between resolving technical issues and proactively nurturing client relationships. While addressing technical challenges—such as troubleshooting software integrations or coordinating with engineering teams—they also serve as the primary point of contact for clients, ensuring their needs are met and anticipating potential concerns. TAMs regularly schedule status meetings, provide product training, and relay client feedback to internal teams. This dual focus helps build trust and ensures clients maximize the value of the company's products and services.
More about Technical Account Manager jobs
What cities near Romeoville, IL are hiring for Technical Account Manager jobs? Cities near Romeoville, IL with the most Technical Account Manager job openings:
Technical Account Manager jobs near you
Infographic showing various Technical Account Manager job openings in Romeoville, IL as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $88,120 per year, or $42.4 per hour.

Manager I, Technical Account Management - Chicago/Denver

Datadog

Chicago, IL • On-site

$154K - $205K/yr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 13 days ago

Datadog rating

9.6

Company rating: 9.6 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

1st of 482 rated business services

Job description

We are Datadog's in-house technical leaders. The Technical Account Management team drives Datadog's continued global growth by ensuring our customers realize long-term value from our platform through successful adoption, expansion, and partnership. As a Manager 1 in Technical Account Management, you will lead and develop high-performing technical teams while influencing strategy, execution, and outcomes across customers, internal partners, and the broader organization.
Manager 1 leaders at Datadog are people-first managers, trusted collaborators, and operational owners. You will coach and mentor individual contributors, drive execution against team and organizational goals, and serve as a strong voice for customer needs and technical excellence.
At Datadog, we place value in our office culture; the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.
What You'll Do:
  • Lead and coach a team of up to 6 Technical Account Managers, providing regular 1:1s, team meetings, and bi-annual performance feedback
  • Own and track team KPIs, including scheduling, utilization, productivity, and delivery outcomes
  • Partner closely with Sales, Customer Success, Presales, Product Management, Support, and Marketing to align post-sales strategy and execution
  • Lead and participate in customer-facing engagements when appropriate, including escalations, strategic reviews, and key account discussions
  • Drive account strategy discussions focused on product adoption, expansion, and services delivery
  • Actively participate in recruiting, hiring, and onboarding efforts across your team and the broader organization
  • Gather and synthesize customer feedback to influence product direction, process improvements, and internal initiatives
  • Lead multiple OKR initiatives annually, coordinating and delegating efforts across your team
  • Demonstrate thought leadership by identifying opportunities for improvement, proposing scalable solutions, and executing on initiatives that improve customer experience and team effectiveness
Who You Are:
  • An experienced people manager with 3+ years of management experience, ideally within a technical or post-sales organization
  • Comfortable leading teams of customer-facing technical professionals
  • A strong coach and mentor who invests in career development and builds inclusive, high-performing teams
  • Experienced in partnering cross-functionally to drive shared outcomes and resolve complex challenges
  • Confident leading customer-facing conversations and navigating escalations with empathy and clarity
  • Data-driven, with experience using metrics and KPIs to inform decisions and optimize performance
  • A clear communicator who can influence without authority and align stakeholders around common goals
  • Passionate about continuous improvement, operational excellence, and customer value
Benefits and Growth:
  • Best-in-breed onboarding and leadership enablement
  • Generous global benefits
  • Intra-departmental mentor and buddy programs
  • New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
  • Ongoing professional development, leadership training, and career pathing
  • An inclusive company culture with access to Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.
#LI-Hybrid
Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.
The reasonably estimated yearly salary for this role at Datadog is:
$154,000-$205,000 USD
About Datadog:
Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.
Equal Opportunity at Datadog:
Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.
Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.
Privacy and AI Guidelines:
Any information you submit to Datadog as part of your application will be processed in accordance with Datadog's Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.

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