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Technical Account Manager Jobs in Rohnert Park, CA

Endsight

Client Strategy Associate

Napa, CA · Remote

You'll work closely with General Managers, Technical Account Managers, and cross-functional teams to improve client health, retention, and satisfaction. Your work will include: * Supporting executive ...

MSC

Key Accounts Executive

Santa Rosa, CA

Leverage CRM and account management systems to track sales activity, analyze trends, and ensure ... Strong technical aptitude with ability to read and analyze technical materials. * Demonstrated ...

MSC

Key Accounts Executive

Petaluma, CA

Leverage CRM and account management systems to track sales activity, analyze trends, and ensure ... Strong technical aptitude with ability to read and analyze technical materials. * Demonstrated ...

MSC

Key Accounts Executive

Rohnert Park, CA

Leverage CRM and account management systems to track sales activity, analyze trends, and ensure ... Strong technical aptitude with ability to read and analyze technical materials. * Demonstrated ...

Endsight

Client Strategy Associate

Napa, CA · Remote

$65K - $80K/yr

You'll work closely with General Managers, Technical Account Managers, and cross-functional teams to improve client health, retention, and satisfaction. Your work will include: * Supporting executive ...

Endsight

Client Strategy Associate

Napa, CA · On-site

$65K - $80K/yr

You'll work closely with General Managers, Technical Account Managers, and cross-functional teams to improve client health, retention, and satisfaction. Your work will include: * Supporting executive ...

Block

Enterprise Account Executive

Bodega Bay, CA · On-site

Manage your pipeline end-to-end with precision - from prospecting and discovery through negotiation ... Lead Technical, Complex Sales Cycles: Partner closely with Solutions Engineering to scope platform ...

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All JobsTechnical Account JobsTechnical Account Manager JobsTechnical Account Manager Jobs in Rohnert Park, CA

Technical Account Manager information

See Rohnert Park, CA salary details

$44.3K

$95.7K

$187.2K

How much do technical account manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for technical account manager in Rohnert Park, CA is $95,735.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,700.00 and $111,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical account manager, and why are they important?

To thrive as a Technical Account Manager, you need a solid background in IT or engineering, customer relationship management, and typically a degree in a relevant field. Familiarity with CRM software, cloud platforms, and technical troubleshooting tools is often required, along with certifications like ITIL or relevant vendor accreditations. Strong communication, problem-solving, and project management skills help you build trust and deliver value to clients. These competencies are essential for managing client expectations, resolving technical issues efficiently, and fostering long-term business partnerships.

What is the difference between Technical Account Manager vs Customer Success Manager?

AspectTechnical Account ManagerCustomer Success Manager
Primary FocusTechnical support, issue resolution, and product optimizationCustomer retention, onboarding, and relationship building
Required SkillsTechnical knowledge, problem-solving, communicationCommunication, relationship management, strategic planning
Work EnvironmentTechnical teams, client sites, support centersCustomer accounts, sales teams, onboarding sessions
Industry UsageIT, SaaS, tech companiesSoftware, SaaS, tech services

While both roles focus on client satisfaction, Technical Account Managers primarily handle technical issues and product optimization, whereas Customer Success Managers focus on building relationships and ensuring customer success and retention.

What is a technical account manager?

A Technical Account Manager (TAM) is a professional who serves as the main point of contact between a company and its clients for technical support and account management. TAMs work closely with customers to understand their technical needs, provide guidance on product usage, resolve issues, and ensure overall customer satisfaction. They often collaborate with engineering, sales, and support teams to deliver tailored solutions and help clients achieve their business objectives. TAMs play a crucial role in building long-term relationships and maximizing the value clients receive from a company's products or services.

How to become a technical account manager?

To become a technical account manager (TAM), you need a bachelor’s degree in advertising, communications, public relations, or a related field, and many aspiring TAMs also obtain a master’s degree. Other qualifications for this job include a thorough knowledge of business and marketing, experience as an assistant account manager or related position, and industry certification. The career of a technical account manager is demanding. You must stay focused and composed in high-stress, high-stakes situations. Strong communication skills are essential because you interact with clients, staff, and customers on a day-to-day basis.

How do technical account managers typically balance technical troubleshooting with client relationship management in their daily work?

Technical Account Managers (TAMs) often split their time between resolving technical issues and proactively nurturing client relationships. While addressing technical challenges—such as troubleshooting software integrations or coordinating with engineering teams—they also serve as the primary point of contact for clients, ensuring their needs are met and anticipating potential concerns. TAMs regularly schedule status meetings, provide product training, and relay client feedback to internal teams. This dual focus helps build trust and ensures clients maximize the value of the company's products and services.
More about Technical Account Manager jobs
What are popular job titles related to Technical Account Manager jobs in Rohnert Park, CA? For Technical Account Manager jobs in Rohnert Park, CA, the most frequently searched job titles are:
What job categories do people searching Technical Account Manager jobs in Rohnert Park, CA look for? The top searched job categories for Technical Account Manager jobs in Rohnert Park, CA are:
What cities near Rohnert Park, CA are hiring for Technical Account Manager jobs? Cities near Rohnert Park, CA with the most Technical Account Manager job openings:
Technical Account Manager jobs near you
Infographic showing various Technical Account Manager job openings in Rohnert Park, CA as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 15% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $95,735 per year, or $46 per hour.

Senior Global Account Executive (Bay Area)

Viavi Solutions

Santa Rosa, CA • On-site

Full-time

Medical, Life, Retirement, PTO

Re-posted 29 days ago

Job description

Summary:

VIAVI (NASDAQ: VIAV) is a global provider of network test, monitoring and assurance solutions for telecommunications, cloud, enterprises, first responders, military, aerospace, and railway. VIAVI is also a leader in light management technologies for 3D sensing, anti-counterfeiting, consumer electronics, industrial, automotive, government and aerospace applications.
We are the people behind the products that help keep the world connected at home, school, work, at play, and everywhere in between. VIAVI employees are passionate about supporting customer success and we welcome people who bring their best every day to the company - to question, to collaborate and to push for solutions that will delight our customers.
Summary:
The Senior Global Account Manager (SGAM) is responsible for one of VIAVI's largest customers, a global leader in the consumer market. The SGAM oversees our account relationship - the maestro leading an orchestra of world-class optical product solutions, customer service, manufacturing excellence, and technical support. The resulting effect is the appearance of presenting "one face" to the customer. In fact, it is the management and coordination of a complex network of relationships and deliverables. The SGAM is responsible for all aspects of account management, including attainment of revenue, market-share, margin, and Design Win KPI's, while developing deep relationships with customer technical and commercial influencers.

Duties & Responsibilities:

Job Responsibilities/Duties/Tasks:

  • Understand customer system requirements and the unique technical differentiation offered by VIAVI to create high value, winning solutions adopted by the customer: requires strong engagement with key technical influencers.
  • The customer's champion within VIAVI: orchestrate resources across PLM, R&D, PMO, Operations, Corporate to provide best-in-class technical, operational, and commercial support to our customer.
  • An expert negotiator that embraces a selling persona based on value delivery and system-level technical differentiation / impact.
  • Impactfully manage relationships at all managerial / executive levels within the customer and VIAVI.
  • Lead cross-region global team to manage our customer and their supply chain entities, ensuring consistent execution of corporate strategies.
  • Utilize quantitative TAM / SAM / SOM modeling to understand our competitive position at the customer and set meaningful KPIs.
  • Role includes Account Management support for other customers, in addition to SGAM assignment.
  • Manage CRM to company specifications for revenue forecasting and opportunity funnel management.
  • Personify VIAVI's culture and values in all dealings.

Pre-Requisites / Skills / Experience Requirements:

Qualifications/Experience:

  • BS EE, Physics, or related technical degree (MS preferred).
  • Technically strong in the optics field (thin film coatings, micro-optics, photonic components, light control, etc.) with previous success in design-win driven technical sales roles.
  • Ten years'+ experience in technical sales / account management roles with five+ years' managing at least two different global strategic customers, preferably as a supplier in the optics industry.
  • A results-driven professional, experienced in managing a strong, proprietary portfolio of optical solutions, possessing gravitas and a track record of exceeding design win and revenue targets.
  • Ideal candidate will be located within 50 miles of San Jose, CA.

If you have what it takes to push boundaries and seize opportunities, apply to join our team today.

VIAVI Solutions is an equal opportunity and affirmative action employer - minorities/females/veterans/persons with disabilities.

Job Posting Pay Range:

147,000

to

273,000

Exceptional qualifications, experience and location may impact salary. VIAVI offers a competitive benefits package that includes paid time off, health, life and disability insurance, 401(k), and a bonus program.

Apply