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Technical Account Manager Jobs in Highlands Ranch, CO

Trustpilot

Technical Account Manager

Denver, CO

$105K - $120K/yr

As a Technical Account Manager (TAM), you are the post-sales technical partner for Trustpilot's most complex and high-value customers. You ensure smooth technical onboarding, integration success, and ...

Trustpilot, Inc.

Technical Account Manager

Denver, CO · On-site

$105 - $120/hr

As a Technical Account Manager (TAM), you are the post-sales technical partner for Trustpilot's most complex and high-value customers. You ensure smooth technical onboarding, integration success, and ...

Trustpilot

Technical Account Manager

Denver, CO · On-site

$105K - $120K/yr

As a Technical Account Manager (TAM), you are the post-sales technical partner for Trustpilot's most complex and high-value customers. You ensure smooth technical onboarding, integration success, and ...

Relativity

Senior Technical Account Manager

Denver, CO · On-site

$134K - $202K/yr

As a member of the Technical Account Management Team, theTechnical Account Manager (TAM) works proactively with our customers to ensure strong outcomes with key customer projects, goals, and KPIs.

FrontStream

Be Seen First

Technical Account Manager (REMOTE)

Denver, CO · Remote

$68K - $72K/yr

Technical Account Manager Every year, FrontStream's workplace giving clients run campaigns that move millions of dollars to the causes their employees care about. You'll be the person who makes sure ...

TeamLogic, Inc.

Technical Account Manager

Denver, CO · On-site

$40K/yr

... manage multiple client accounts simultaneously. * Proficiency in CRM software and Microsoft Office suite. Experience/Skills Desired: * Technical aptitude with experience in the IT industry.

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Technical Account Manager information

See Highlands Ranch, CO salary details

$42K

$90.7K

$177.4K

How much do technical account manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for technical account manager in Highlands Ranch, CO is $90,713.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,100.00 and $105,500.00 per year, depending on experience, location, and employer.

What is a technical account manager?

A Technical Account Manager (TAM) is a professional who serves as the main point of contact between a company and its clients for technical support and account management. TAMs work closely with customers to understand their technical needs, provide guidance on product usage, resolve issues, and ensure overall customer satisfaction. They often collaborate with engineering, sales, and support teams to deliver tailored solutions and help clients achieve their business objectives. TAMs play a crucial role in building long-term relationships and maximizing the value clients receive from a company's products or services.

How to become a technical account manager?

To become a technical account manager (TAM), you need a bachelor’s degree in advertising, communications, public relations, or a related field, and many aspiring TAMs also obtain a master’s degree. Other qualifications for this job include a thorough knowledge of business and marketing, experience as an assistant account manager or related position, and industry certification. The career of a technical account manager is demanding. You must stay focused and composed in high-stress, high-stakes situations. Strong communication skills are essential because you interact with clients, staff, and customers on a day-to-day basis.

What are the key skills and qualifications needed to thrive as a technical account manager, and why are they important?

To thrive as a Technical Account Manager, you need a solid background in IT or engineering, customer relationship management, and typically a degree in a relevant field. Familiarity with CRM software, cloud platforms, and technical troubleshooting tools is often required, along with certifications like ITIL or relevant vendor accreditations. Strong communication, problem-solving, and project management skills help you build trust and deliver value to clients. These competencies are essential for managing client expectations, resolving technical issues efficiently, and fostering long-term business partnerships.

How do technical account managers typically balance technical troubleshooting with client relationship management in their daily work?

Technical Account Managers (TAMs) often split their time between resolving technical issues and proactively nurturing client relationships. While addressing technical challenges—such as troubleshooting software integrations or coordinating with engineering teams—they also serve as the primary point of contact for clients, ensuring their needs are met and anticipating potential concerns. TAMs regularly schedule status meetings, provide product training, and relay client feedback to internal teams. This dual focus helps build trust and ensures clients maximize the value of the company's products and services.

What is the difference between Technical Account Manager vs Customer Success Manager?

AspectTechnical Account ManagerCustomer Success Manager
Primary FocusTechnical support, issue resolution, and product optimizationCustomer retention, onboarding, and relationship building
Required SkillsTechnical knowledge, problem-solving, communicationCommunication, relationship management, strategic planning
Work EnvironmentTechnical teams, client sites, support centersCustomer accounts, sales teams, onboarding sessions
Industry UsageIT, SaaS, tech companiesSoftware, SaaS, tech services

While both roles focus on client satisfaction, Technical Account Managers primarily handle technical issues and product optimization, whereas Customer Success Managers focus on building relationships and ensuring customer success and retention.

More about Technical Account Manager jobs

What are the most commonly searched types of Technical Account jobs in Highlands Ranch, CO?

The most popular types of Technical Account jobs in Highlands Ranch, CO are:

What job categories do people searching Technical Account Manager jobs in Highlands Ranch, CO look for?

The top searched job categories for Technical Account Manager jobs in Highlands Ranch, CO are:

What cities near Highlands Ranch, CO are hiring for Technical Account Manager jobs?

Cities near Highlands Ranch, CO with the most Technical Account Manager job openings:

Technical Account Manager jobs near you
Infographic showing various Technical Account Manager job openings in Highlands Ranch, CO as of August 2026, with employment types broken down into 77% Full Time, 20% Part Time, and 3% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $90,713 per year, or $43.6 per hour.

Technical Account Manager

Trustpilot

Denver, CO

$105K - $120K/yr

Full-time

Medical, Retirement, PTO

Posted 21 days ago

Job description

As a Technical Account Manager (TAM), you are the post-sales technical partner for Trustpilot's most complex and high-value customers. You ensure smooth technical onboarding, integration success, and long-term stability by acting as the bridge between Customer Success, Product, and Engineering. You are accountable for optimizing technical performance and adoption across your portfolio - driving customer satisfaction, operational excellence, and contributing to strong Business Adoption and Gross Renewal Rate (GRR) results.

This role bridges Customer Success and technical delivery. You are instrumental in ensuring customer satisfaction, minimizing time-to-value, and maintaining reliable integrations that enable long-term retention and advocacy.

What you'll be doing:

  • Technical Onboarding & Implementation: Oversee or support technical setup, API integration, and configuration for assigned customers.
  • Ongoing Technical Assistance: Serve as the primary technical contact post-launch, ensuring performance, uptime, and issue resolution.
  • Adoption & Optimization: Partner with Customer Success Managers to monitor product usage and ensure customers fully leverage Trustpilot's technical capabilities.
  • Customer Advocacy: Represent customer technical needs to Product and Engineering teams; drive prioritization of key issues or improvements.
  • Issue Management: Manage escalation paths and coordinate resolution of critical technical incidents.
  • Documentation: Maintain technical records, integration details, and knowledge base articles for customer reference.
  • Cross-Functional Collaboration: Work closely with Product, Support, and Success to ensure a cohesive customer experience.
  • Feedback & Innovation: Surface recurring issues and improvement ideas to enhance platform reliability and customer outcomes

Who you are:

  • You have experience in technical account management, implementation, or solution support within SaaS or web technology environments.
  • Solid understanding of APIs, web integrations, and data exchange formats (JSON, XML, REST).
  • Strong troubleshooting, analytical, and communication skills.
  • Customer-centric mindset with the ability to manage both technical depth and business context.
  • Experience partnering with enterprise clients and internal engineering teams.
  • Organized, proactive, and able to manage multiple complex customers simultaneously.
  • Comfortable using Salesforce, ticketing systems, and analytics tools.
  • A good understanding of the digital advertising/search marketing industry - preferred.

What's in it for you?

  • A competitive base salary of $105,000 - $120,000 gross per year (depending on level and experience), plus a competitive commission structure. The base salary range stated doesn't include any variable pay such as bonuses or commission, awards made under Trustpilot's equity program, or other benefits. 
  • A range of flexible working options to dedicate time to what matters to you
  • 20 vacation days + 2 personal days +10 paid holidays per year
  • Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
  • Rich learning and development opportunities supported through the Trustpilot Academy, and Blinkist
  • Full health insurance 
  • 401k matching your contributions dollar-for-dollar up to 4% of your base salary
  • 24/7 Employee Assistance Plan and full access to Headspace, a popular mindfulness app to promote positive mental health
  • Paid parental leave for employees who have been employed for over 6 months with full full scope of benefit after 12 months
  • Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities and team socials
  • A friendly, fun and open office complete with an onsite gym, gaming room and fully stocked fridge with ever changing snacks and drinks 
  • Regular treats and events throughout the year including massages in the office, happy hours and Rockies Open Day celebrations, to name a few
Additional information

We are passionate about what we do. Our Commercial organization is diverse, collaborative and it is a fun place to work. Our culture is fast-paced, and our employees grow as we do. You will have plenty of personal development and coaching opportunities. We are a global organization with head office in Denmark, Copenhagen.

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