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Technical Account Manager Jobs in Edison, NJ (NOW HIRING)

KJ Technology

Technical Account Manager

New York, NY · On-site +1

... client account. * Set and manage client expectations around service delivery * Stay abreast of ... A minimum of 3-5 years of hands-on technical IT experience * A minimum of 1-2 years of relevant ...

Paxos

Senior Technical Account Manager

New York, NY · Remote

$181K - $207K/yr

Technical Account Managers (TAMs) own the day‑to‑day technical administration, integration, technical stability, and operational execution required to deliver against account plans and day to day ...

Axon

Technical Account Manager - Dedrone

Manhattan, NY · On-site

Axon is on a mission to Protect Life and is seeking a Technical Account Manager to support Dedrone's airspace security solutions in public safety environments. The role involves managing system ...

Plaid Inc

Technical Account Manager - FinTech

New York, NY · On-site

$157K - $196K/yr

The Technical Account Management function at Plaid is a team of individuals passionate about helping customers connect their technical goals and challenges with Plaid solutions. We play a crucial ...

RELX

Technical Account Manager

New York, NY · On-site

$78K - $130K/yr

Manage issue severity and handle customer escalations professionally and effectively * Perform in-depth technical research related to software products, including root cause analysis and issue ...

Semgrep, Inc

Senior Technical Account Manager

New York, NY · On-site

$145K - $210K/yr

Learn more at semgrep.dev. About the role The Senior Technical Account Manager (TAM) is a critical role that services Semgrep's most important customers. Our TAMs drive the implementation and on ...

Minute Media

Technical Account Manager

New York, NY · On-site +1

$120K - $130K/yr

Overview The Account Management team is seeking an experienced account manager focused on display solutions to drive revenue optimization and performance across Minute Media's portfolio. This role ...

Airwallex

Senior Technical Account Manager

New York, NY · On-site

$160K - $210K/yr

What you'll do As a Technical Account Managers (TAM) in Airwallex, you will play a crucial role in fostering our customers' innovative and transformative endeavours across our full payment solutions ...

Minute Media

Technical Account Manager

New York, NY · Remote

$120K - $130K/yr

Overview The Account Management team is seeking an experienced account manager focused on display solutions to drive revenue optimization and performance across Minute Media's portfolio. This role ...

Snowflake

Technical Account Manager, Observe

New York, NY · On-site +1

$148K - $194K/yr

We're looking for a Technical Account Manager to partner with our most strategic enterprise customers and ensure they derive sustained operational value from Observe. This is a hands-on, post-sales ...

GSTV

Technical Account Manager, Programmatic

New York, NY · On-site

$85K - $95K/yr

TECHNICAL ACCOUNT MANAGER, PROGRAMMATIC Summary: GSTV operates the largest digital video network at the point of purchase - reaching over 115 million monthly viewers across more than 26,000 fuel and ...

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All JobsTechnical Account JobsTechnical Account Manager JobsTechnical Account Manager Jobs in Edison, NJ

Technical Account Manager information

See Edison, NJ salary details

$41.4K

$89.5K

$175K

How much do technical account manager jobs pay per year?

As of Aug 27, 2026, the average yearly pay for technical account manager in Edison, NJ is $89,472.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,200.00 and $104,000.00 per year, depending on experience, location, and employer.

What is a technical account manager?

A Technical Account Manager (TAM) is a professional who serves as the main point of contact between a company and its clients for technical support and account management. TAMs work closely with customers to understand their technical needs, provide guidance on product usage, resolve issues, and ensure overall customer satisfaction. They often collaborate with engineering, sales, and support teams to deliver tailored solutions and help clients achieve their business objectives. TAMs play a crucial role in building long-term relationships and maximizing the value clients receive from a company's products or services.

How to become a technical account manager?

To become a technical account manager (TAM), you need a bachelor’s degree in advertising, communications, public relations, or a related field, and many aspiring TAMs also obtain a master’s degree. Other qualifications for this job include a thorough knowledge of business and marketing, experience as an assistant account manager or related position, and industry certification. The career of a technical account manager is demanding. You must stay focused and composed in high-stress, high-stakes situations. Strong communication skills are essential because you interact with clients, staff, and customers on a day-to-day basis.

What are the key skills and qualifications needed to thrive as a technical account manager, and why are they important?

To thrive as a Technical Account Manager, you need a solid background in IT or engineering, customer relationship management, and typically a degree in a relevant field. Familiarity with CRM software, cloud platforms, and technical troubleshooting tools is often required, along with certifications like ITIL or relevant vendor accreditations. Strong communication, problem-solving, and project management skills help you build trust and deliver value to clients. These competencies are essential for managing client expectations, resolving technical issues efficiently, and fostering long-term business partnerships.

How do technical account managers typically balance technical troubleshooting with client relationship management in their daily work?

Technical Account Managers (TAMs) often split their time between resolving technical issues and proactively nurturing client relationships. While addressing technical challenges—such as troubleshooting software integrations or coordinating with engineering teams—they also serve as the primary point of contact for clients, ensuring their needs are met and anticipating potential concerns. TAMs regularly schedule status meetings, provide product training, and relay client feedback to internal teams. This dual focus helps build trust and ensures clients maximize the value of the company's products and services.

What is the difference between Technical Account Manager vs Customer Success Manager?

AspectTechnical Account ManagerCustomer Success Manager
Primary FocusTechnical support, issue resolution, and product optimizationCustomer retention, onboarding, and relationship building
Required SkillsTechnical knowledge, problem-solving, communicationCommunication, relationship management, strategic planning
Work EnvironmentTechnical teams, client sites, support centersCustomer accounts, sales teams, onboarding sessions
Industry UsageIT, SaaS, tech companiesSoftware, SaaS, tech services

While both roles focus on client satisfaction, Technical Account Managers primarily handle technical issues and product optimization, whereas Customer Success Managers focus on building relationships and ensuring customer success and retention.

More about Technical Account Manager jobs

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For Technical Account Manager jobs in Edison, NJ, the most frequently searched job titles are:

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The top searched job categories for Technical Account Manager jobs in Edison, NJ are:

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Cities near Edison, NJ with the most Technical Account Manager job openings:

Technical Account Manager jobs near you
Infographic showing various Technical Account Manager job openings in Edison, NJ as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $89,472 per year, or $43 per hour.

Technical Account Manager

Super Micro Computer

Jersey City, NJ • On-site

$90K - $140K/yr

Full-time

Re-posted 14 days ago

Job description

Job Req ID: 29524
About Supermicro:
Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.
Job Summary:
Service Technical Account Manager is responsible for post sales management of assigned accounts for global service customers. TAM will serve as the main escalation point of contact for the service customers and will be working closely with engineering teams, sales, and various internal and external organizations in supporting the customers. TAM's are a critical part of post-sales support and need to be able to demonstrate technical aptitude in working with server products in addition to excellent interpersonal skills.
Essential Duties and Responsibilities:
Includes the following essential duties and responsibilities (other duties may also be assigned):
• Work closely with engineering teams, sales, RMA department, production, and various internal/external organizations in supporting the customers
• Introduce service program to the customers and periodically (or on demand) follow up with the customers for operations review, etc.
• Solve issues/challenges escalated by help desk and field engineers and if the issue requires further escalations work with various engineering teams and drive to the resolution
• Monitor the assigned accounts to make sure that service cases do not fall into gaps and are followed up timely. This position will manage primarily 1 very large customer, so significant experience is required
• Gather and compile technical support documentations for training help desk and field engineers
• Manage various escalations from the customers and direct them appropriately
• Visit customers to understand customer's requirements and present service solutions (often accompanied by sales)
• Plan and coordinate onsite integration activities
• Ability to lift up to 40 lbs. and ability to utilize a "buddy system" for products weighing more than 50 lbs.
• Travel is required (up to 25%)
Qualifications:
• Bachelor's degree in engineering or other technical field
• 2+ years of experience in engineering/IT industry
• Strong background working with x86 based line of products
• Must be punctual and detail-oriented. Fluent in English
• Excellent communication (both oral and written) and interpersonal skills
• Excellent troubleshooting and problem solving skills
• Ability to work efficiently under pressure as many escalated issues tend to be urgent and unexpected
• Familiarity with Linux and Virtualization is a plus
Salary Range
$90,000 - $140,000
The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.
EEO Statement
Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.

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