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Technical Account Manager Jobs in Edison, NJ (NOW HIRING)

Bipsync

Senior Technical Account Manager

New York, NY · On-site

$135K - $155K/yr

About the Role The Senior Technical Account Manager (TAM) is a senior, customer-facing technical partner for key accounts. You'll own complex technical workflows, configuration and integration ...

Avoca AI

Technical Account Manager

New York, NY · On-site

$130K - $170K/yr

About the Role As a Technical Account Manager at Avoca, you'll own the post‑sales technical relationship with our customers, bridging implementation details and ongoing account strategy. You'll ...

Tech-Keys

Technical Account Manager

Howell, NJ · On-site

$65K - $90K/yr

As a Technical Account Manager, you'll play a pivotal role in our clients' satisfaction, leading the charge by ensuring seamless communication and top-tier service delivery across our diverse client ...

Tech-Keys

Technical Account Manager

Howell, NJ · On-site

$70K - $100K/yr

As a Technical Account Manager, you'll play a pivotal role in our clients' satisfaction, leading the charge by ensuring seamless communication and top-tier service delivery across our diverse client ...

Braze

Technical Account Manager

New York, NY · On-site

WHAT YOU'LL DO As a Technical Account Manager, you will own the ongoing technical relationship through the entire lifecycle of customers in your portfolio, collaborating very closely alongside the ...

Axon

Technical Account Manager - Dedrone

New York, NY · On-site

Y Software Technical Account Manager (L-7) Dedrone Your Impact As a Technical Account Manager supporting Dedrone by Axon, you will be a key player in deploying and supporting Dedrone's airspace ...

Supper

Technical Account Manager

New York, NY · On-site

About the role Supper is hiring a first Technical Account Manager to join our Customer Success team. In this role, you will interact daily with high-growth customers, leveraging AI to help them ...

NexusOne

Technical Account Manager

Manhattan, NY · On-site

They are seeking a Technical Account Manager who will serve as a technical advisor and architect for enterprise accounts, ensuring effective communication between customers and NX1's engineering team.

LinkedIn

Principal Technical Account Manager

New York, NY · On-site +1

$117K - $190K/yr

As a Technical Account Manager, you will own the technical success of a portfolio of Large, global and enterprise customers by driving successful technical strategy, integration adoption ...

Braze

Technical Account Manager

New York, NY

$99K - $112K/yr

WHAT YOU'LL DO As a Technical Account Manager, you will own the ongoing technical relationship through the entire lifecycle of customers in your portfolio, collaborating very closely alongside the ...

Sisense

Technical Account Manager

New York, NY · On-site

$75K - $130K/yr

DRIVE DATA DRIVEN CHANGE ACROSS OUR MOST CRITICAL CUSTOMERS We are looking for an experienced Technical Account Manager (TAM) to become a trusted technical advisor for our Enterprise customers. A TAM ...

Sisense

Technical Account Manager

New York, NY · On-site

$75K - $130K/yr

DRIVE DATA DRIVEN CHANGE ACROSS OUR MOST CRITICAL CUSTOMERS We are looking for an experienced Technical Account Manager (TAM) to become a trusted technical advisor for our Enterprise customers. A TAM ...

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Showing results 21-40

All JobsTechnical Account JobsTechnical Account Manager JobsTechnical Account Manager Jobs in Edison, NJ

Technical Account Manager information

See Edison, NJ salary details

$41.4K

$89.5K

$175K

How much do technical account manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for technical account manager in Edison, NJ is $89,472.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,200.00 and $104,000.00 per year, depending on experience, location, and employer.

What is a technical account manager?

A Technical Account Manager (TAM) is a professional who serves as the main point of contact between a company and its clients for technical support and account management. TAMs work closely with customers to understand their technical needs, provide guidance on product usage, resolve issues, and ensure overall customer satisfaction. They often collaborate with engineering, sales, and support teams to deliver tailored solutions and help clients achieve their business objectives. TAMs play a crucial role in building long-term relationships and maximizing the value clients receive from a company's products or services.

How to become a technical account manager?

To become a technical account manager (TAM), you need a bachelor’s degree in advertising, communications, public relations, or a related field, and many aspiring TAMs also obtain a master’s degree. Other qualifications for this job include a thorough knowledge of business and marketing, experience as an assistant account manager or related position, and industry certification. The career of a technical account manager is demanding. You must stay focused and composed in high-stress, high-stakes situations. Strong communication skills are essential because you interact with clients, staff, and customers on a day-to-day basis.

What are the key skills and qualifications needed to thrive as a technical account manager, and why are they important?

To thrive as a Technical Account Manager, you need a solid background in IT or engineering, customer relationship management, and typically a degree in a relevant field. Familiarity with CRM software, cloud platforms, and technical troubleshooting tools is often required, along with certifications like ITIL or relevant vendor accreditations. Strong communication, problem-solving, and project management skills help you build trust and deliver value to clients. These competencies are essential for managing client expectations, resolving technical issues efficiently, and fostering long-term business partnerships.

How do technical account managers typically balance technical troubleshooting with client relationship management in their daily work?

Technical Account Managers (TAMs) often split their time between resolving technical issues and proactively nurturing client relationships. While addressing technical challenges—such as troubleshooting software integrations or coordinating with engineering teams—they also serve as the primary point of contact for clients, ensuring their needs are met and anticipating potential concerns. TAMs regularly schedule status meetings, provide product training, and relay client feedback to internal teams. This dual focus helps build trust and ensures clients maximize the value of the company's products and services.

What is the difference between Technical Account Manager vs Customer Success Manager?

AspectTechnical Account ManagerCustomer Success Manager
Primary FocusTechnical support, issue resolution, and product optimizationCustomer retention, onboarding, and relationship building
Required SkillsTechnical knowledge, problem-solving, communicationCommunication, relationship management, strategic planning
Work EnvironmentTechnical teams, client sites, support centersCustomer accounts, sales teams, onboarding sessions
Industry UsageIT, SaaS, tech companiesSoftware, SaaS, tech services

While both roles focus on client satisfaction, Technical Account Managers primarily handle technical issues and product optimization, whereas Customer Success Managers focus on building relationships and ensuring customer success and retention.

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For Technical Account Manager jobs in Edison, NJ, the most frequently searched job titles are:

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Cities near Edison, NJ with the most Technical Account Manager job openings:

Technical Account Manager jobs near you
Infographic showing various Technical Account Manager job openings in Edison, NJ as of August 2026, with employment types broken down into 81% Full Time, 14% Part Time, 3% Temporary, and 2% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $89,472 per year, or $43 per hour.

Senior Technical Account Manager

Bipsync

New York, NY • On-site

$135K - $155K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Published: Jun 3, 2026
Deadline for applicants: Jun 20, 2026
Summary
  • Bipsync is a fast-growing financial technology SaaS company with a product thoughtfully designed to optimize research management.
  • Our customers include the world's leading Allocators, Asset Managers, and Alternative Fund Managers.
  • You will be joining an established Customer Success team entrusted with maintaining a strong technical relationship with Bipsync customers.
  • Bipsync has a blended office policy: combining the flexibility to work from home on a periodic basis along with collaborative in-office days at our Industrious-managed office at 25 Broadway.
  • Competitive salary with the potential for a discretionary bonus on top of the base salary.
  • We offer significant benefits in an exciting, friendly and flexible work environment.
  • We are an equal-opportunities company that values diversity, and encourage all qualified applicants to apply. Please don't hesitate to send in your application even if you don't fully meet all the criteria.
About Bipsync
Bipsync is a leading provider of research and workflow management solutions purpose-built for investment management. We use modern technologies, agile processes, and user-centered design to drive speed, agility, quality, and efficiency into our clients' processes to drive better decisions, faster. Bipsync clients span the entire investment management industry across asset class, strategy and size. The world's largest allocators right through to pre-launch fund managers rely on Bipsync as a single system of record and modern productivity environment to help them power their unique investment processes and drive operational excellence.
The Research Management market is worth billions of dollars, but until now has been served by old-fashioned, legacy software companies. Our modern, mobile-friendly, design-focused product quickly established a foothold and reputation, and now wins over most clients when we're up against the competition. The opportunity is massive.
We're a fast-growing business with solid investment, a proven product strategy and a lucrative target market. This brings a number of benefits, including a high level of autonomy, a tightly-knitted team, and a lack of bureaucracy. The Bipsync team is driven by creative people who want to build extraordinary products for an underserved market.
About the Role
The Senior Technical Account Manager (TAM) is a senior, customer-facing technical partner for key accounts. You'll own complex technical workflows, configuration and integration support, and day-to-day technical relationship management-ensuring customers get sustained value from Bipsync and that technical issues are resolved quickly and clearly.
This role sits between Technical Account Manager and Lead Technical Account Manager. You'll handle higher-complexity accounts and escalations, contribute to improving support processes and documentation, and mentor other TAMs through example.
Responsibilities
  • Own the technical relationship for a set of key accounts, building trusted long-term partnerships.
  • Develop deep understanding of each customer's workflows and configuration; provide ongoing configuration and optimisation recommendations.
  • Lead investigation and troubleshooting of complex technical issues, coordinating with internal teams (Support, Engineering, Product) to drive resolution.
  • Support delivery of new features and product changes for existing customers, including validation, rollout guidance, and change management.
  • Manage multiple priorities across accounts and projects, keeping stakeholders informed and expectations aligned.
  • Capture and synthesise technical feedback from customers to inform product improvements and internal playbooks.
  • Maintain high-quality documentation of configurations, recurring issues, and customer-specific best practices.
  • Contribute to improving processes (ticketing, escalations, templates, knowledge base) to increase consistency and service quality.
About You
You're a technically minded relationship-builder who enjoys solving complex problems and making customers successful. You communicate clearly, stay calm under pressure, and can translate technical details into practical next steps for different audiences. You're organised, proactive, and take ownership of outcomes-especially when issues are ambiguous or high-stakes.
Requirements
  • Bachelor's degree and 5+ years of experience in technical account management, technical support, solutions engineering, or a similar customer-facing technical role.
  • Strong technical background, including comfort with HTML, CSS, JavaScript, JSON, and REST APIs.
  • Demonstrated ability to diagnose and troubleshoot complex technical issues and customer workflows.
  • Strong project management and prioritisation skills across multiple concurrent accounts.
  • Excellent written and verbal communication skills with both technical and non-technical stakeholders.
  • Experience documenting technical processes and creating reusable troubleshooting guidance.
  • Investment management or SaaS industry experience is highly beneficial.
  • Previous experience using browser-based web apps.
  • Confident using approved AI tools to enhance day-to-day technical work (e.g., summarizing context, accelerating investigation, drafting customer-facing updates, and producing first-draft artifacts) while validating accuracy and handling customer data responsibly.
  • Comfortable mentoring and/or managing other TAMs/CSAs and reinforcing consistent, AI-enabled playbooks (reusable prompts, structured intake, clear handoffs) and escalation practices that raise the team's quality and throughout.
Benefits
  • Competitive salary and discretionary bonus opportunity.
  • Comprehensive medical, dental and vision insurance.
  • 401(k) plan with employer matching.
  • Employer-funded life insurance and disability coverage.
  • FSA and HSA options.
  • Enhanced parental leave and family-friendly policies.
  • Mental health, wellness and employee assistance programmes.
  • Unlimited PTO plus 10 company holidays.
  • Flexible blended working and genuine work-life balance.
  • Home office budget and new-hire equipment package.
  • Ongoing learning, mentoring and career development opportunities.
  • Regular team events, lunches and celebrations.
Diversity and Inclusion
Bipsync is proud to be an equal opportunities employer. Our inclusive culture empowers all of us to collaborate, belong, learn and grow. We recruit and reward based on capability and performance and encourage applications from all backgrounds and communities. We're committed to having a team that is made up of diverse skills, experiences and abilities and we value the positive impact that difference has on our teams. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
The pay range for this role is:
135,000 - 155,000 USD per year (New York)

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